Conversion Validate Customer SAP

Extend Vendor Draft C.1

SAP R3 Work Instruction

Validate Converted Customer Master in SAP

PurposeUse this work instruction to validate converted customer master data in SAP. A representative random sample of 6 customers (Approx. 5% of total 1000 converted customers) must be manually validated by each validator.

Please report any discrepancies to FS conversion team via email to Tamas Praczko and Mario Dejager.

The validation must ensure the following data is correctly converted for each selected customer from WMS to SAP:- A/R reconciliation account, - Correct address, - Correct account group. Group is '0001' for domestic customers, and 'ZXSO' for non-domestic customers - Search term (Cannot begin with THE) - Customer is in ZFCST table - Credit limit is blank - Previous account number = WMS account number - Industry = 9999 - Accounting clerk = 99 - Transport zone = state code (US), country name (non-US) - Province is correct for Canada customers - Jurisdiction code = state code+'0000000' (US) - Tolerance group = 'CUST' - All duplicates are eliminated

Roles and Responsibilities

PrerequisitesCustomer Master must be converted to SAP.

Business RulesA. Selection Rules for Customer ConversionNot all WMS customers are converted into an SAP customer master. Old or inactive customers are not converted. Please report any customers that exist in WMS, and satisfy the selection rules below, and has not been converted to SAP. (There is no record in SAP but you think the customer should have been converted)

Only Active WMS customers converted to SAP. - Active customers must have had a transaction posted against them in the past 2 years. All other customer are excluded form the conversion and will not be set up in SAP.

document.doc of 9 Last Updated: 1/27/2006


B. Validation Rules- Correct A/R reconciliation account = ‘3000010’ - Correct address (same as WMS address), - Correct account group is '0001' for domestic customers, and 'ZXSO' for non-domestic customers - Customer is extended to correct company codes - Search term (Cannot begin with THE) - Customer is in ZFCST table (Transaction ZR39). The table entries show the correct WMS customer number and the corresponding SAP customer number. - Credit limit is blank - Previous account number = WMS account number - Industry = 9999 - Accounting clerk = 99 - Transport zone = state code (US), or country name (non-US) - Province is correct for Canadian customers - Jurisdiction code = state code+'0000000' (US), or ‘000000000” (non-US) - Tolerance group = 'CUST' - All duplicates are eliminated (There may be multiple customer records in WMS however these should have a single customer master in SAP)

Menu Path

To go to the Customer Master Display Transaction, use the following menu path:

Logistics Sales and Distribution Business Partner Customer Display Complete

Fiber Sales Display Customer (Centrally)

Transaction Code

XD03

To go to the Customer master Credit Management display transaction, use the following menu path:

Logistics Sales and Distribution Credit Management Master Data Display

Fiber Sales Display Customer (Centrally)

Transaction Code

FD33

To go to the Display ZFCST table entries transaction, use the following menu path:

International Paper Accounting Financial Accounting Credit Management Credit Functions Legacy-SAP Cust Tran Legacy Cust Trans Ta



Transaction Code

ZR39

Work Instructions

Validation Customer Master Conversion to SAP

1. Randomly select 6 representative Customer Master Records. Make sure both US and non-US customers are selected.

1.

1.a Display a specific converted Customer number. Go to the transaction to Display ZFCST table entries. (Transaction code ZR39). This report allows you to find an SAP customer number if you already know the WMS customer number. Both the old WMS customer number and the new SAP customer number are displayed.

Field Name Description R/O/C

Values

System ID Represents the business segment

R Enter “FSOSS” for Fiber Sales customers

Legacy Customer #

WMS customer number O To find the SAP number for a WMS customer number enter the WMS customer number.

e.g. “00064”

SAP Customer # New SAP customer number

O To receive the complete list leave this field empty

1.b To display the complete list of converted Customer numbers go to the transaction to Display ZFCST table entries. (Transaction code ZR39). This report can show a complete list of customers that were converted from WMS to SAP. Both the old WMS customer number and the new SAP customer number are displayed


Values


R Enter “FSOSS” for Fiber Sales customers

Legacy Customer #

WMS customer number O To receive the complete list leave this field empty



SAP Customer # New SAP customer number

O To receive the complete list leave this field empty

2. Click [Display] to receive the complete list. On the bottom of the following screen notice the counter showing how many records are displayed in total. You can scroll up and down using the scroll bar on the right side of the screen.

Randomly select 6 rows and record both values form the Legacy Customer (WMS number) and the SAP customer (SAP customer number) fields. You will execute the validation on these 6 customer records. Once the 6 records are selected you can leave the screen. Do not change you selection if you encounter discrepancies or unable to display the customer either in SAP or WMS. These situations should be reported as they represent conversion errors.


Values


R “FSOSS” is displayed for all rows

Legacy Customer WMS customer number O Record the number in order to display the WMS customer record using the WMS system.

SAP Customer New SAP customer number O Record the number in order to display the SAP customer record using the SAP system.

3. To leave the transaction click twice.

2. Display WMS customer. Log on to the WMS system and using the previously recorded Legacy Customer number (WMS number) display the customer record. This document assumes testers have sufficient experience in using WMS. No further details are provided here.Testers will be required to display address, and ownership code data

3. Display the SAP customer master. Go to transaction XD03 or use the above menu path. .

1. On “Customer Display: Initial Screen” Enter the following information.


Values

Customer SAP Customer number R Enter the SAP number that corresponds to the WMS number used in step 2 above.

E.g.: 1007330

Company code SAP Company code O Leave the Value Blank.



2. To search for the available company codes for this customer: Click on the Company code Field. Click on ??? right to the Company code field. “Restrict Value Range” Window is displayed.


Values

Customer SAP Customer number R Enter the SAP number again that corresponds to the WMS number used in step 2 above.

E.g.: 1007330

Company code SAP Company code O Leave the Value Blank. Leave all other values blank.

3. Click to display the list of company codes available for this customer. Record the values displayed in “CoCd” (company code) column. Double Click the first row. The Customer Display: Initial Screen appears with the Company code field now populated with the correct company code. (e.g. IP50)

4. Click to display “Display Customer: Company code” screen. If this is not the default display then click on the “Company Code Data” button above the customer number field. The “Account Management” tab is automatically selected. If that is not the case click on the this tab.

5. Verify the following values:


Values

Customer SAP Customer number R The SAP number you entered in step 3 above.

E.g.: 1007330

Company code SAP Company code R The Selected Company code. E.g. “IP50”

Rec. Account Reconciliation account R Must have value “3000010”

Prev.acct no. Previous Account number R Must show the WMS customer number you used to display the WMS customer record in Step 2 above. E.g. “00064”

6. Click on the “Payment Transactions” Tab and Verify the following values:


Values


E.g.: 1007330




Tolerance group Tolerance Group R Must have the value “CUST”

7. Click on the “Correspondence” tab and verigy the following values.


Values


E.g.: 1007330


Accounting Clerk

Accounting Clerk R Must have the value “99”

8. Click on the “General Data” button above the customer number field. The “Display Customer: General Data” screen appears and the “Address” tab is selected by default. On this Screen validate the following entries:


Values


E.g.: 1007330

Name Customer name R Compare the value with the name in WMS. (Step 2 above).The name must be the same as in WMS. Slight differences may occur as the description has been edited, shortened to fit the new screen. Major differences must be recorded as errors.

Search Term Search Term R A shorter but descriptive version of the Customer’s name.

Street/House number

Street address R Compare the street address to what is in WMS. It must be the same.

Postal Code/City

Zip Code and City name R Compare to WMS. It must be the same.



Country Country code R US for USA customers, CA for Canadian Customers, Refer to the Description next to the field for other countries. The country code must represent the Customer’s country as it is in WMS.

Region State Code R Compare to WMS. It must be the same.

Jurisdiction code

Tax jurisdiction code R Must have the State code and 7 zeros for US customers. E.g. “NY0000000” All zeros “000000000” for all other countries.

Transportation Zone

Transportation zone R For US customer it must be the same as the State Code. For other Customers it must spell out the name of the country e.g. “CANADA”

PO Box PO box O Compare to WMS. It must be the same.

Postal code Zip code for the PO box O Compare to WMS. It must be the same.

9. Click the “Control Data” Tab and verify the following fields:


Values


E.g.: 1007330

Transportation Zone

Transportation zone R For US customer it must be the same as the State Code. For other Customers it must spell out the name of the country e.g. “CANADA”

10. Click on menu path Extras Administrative Data. The “Administrative Data” Screen appears. Validate the following Values.


Values

Account Group Account Group R Must have the value “0001” for US customers or “'ZXSO” for non-US customers.



11. Click on to return to the previous screen.12. Click on the menu path Environment Credit Management. A new Screen is

displayed called “Customer Credit Management Display: Initial Screen” Verify the values on the Screen.


Values


E.g.: 1007330

Credit Control Area

Credit Control Area R It must have the “IP01”value already entered. Enter the value “IP01” if incorrect.

Overview Overview screen selected R Select the checkbox if empty. Leave all other check boxes blank.

13. Hit [Enter] or Click in the upper left corner. The “Customer Credit Management Display: Overview” screen is displayed. Verify the following values:


Values


E.g.: 1007330

Credit Control Area

Credit Control Area R It must have the “IP01”value .

Currency Currency code R Must have “USD”

Credit Limit Credit Limit R Must have “0.00” entred

14. Click twice to return to the “Customer Display: Initial Screen”. Click X to leave the transaction.

4. This customer is validated. Repeat the process under steps 2, 3, and 4 above for the list of 50 customers you recorded in step 1.

Result

A. The Converted Customer Master data is validated and correct.

B. The Converted Customer Master data contains errors.

Please report your findings to your supervisor.



WI Responsible Team Fiber Supply

Operating Model Ref. 4.2.5.1

Last Changed Date 10/20/2005 8:54 AM

Last Changed By Tamas Praczko


Conversion Validate Customer SAP

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