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Contents

1. Introduction and Contacts..…[1]

2. Qualifications Pack……….……...[2]

3. Glossary of Key Terms …………[3]

4. OS Units……………………..…….…..[5]

5. Annexure: Nomenclature for QP & OS…[29]

6. Assessment Criteria……………..[31]

Qualifications Pack – Institution Development Manager

SECTOR: AGRICULTURE AND ALLIED

SUB-SECTOR: Agriculture Industries

OCCUPATION: Agri Entrepreneurship and Rural Enterprises

REFERENCE ID: AGR/Q7805

ALIGNED TO: NCO-2015/2421

An Institution Development Manager is responsible for nurturing and strengthening of informal/formal institutions such as self-help groups, farmer producer organizations, cooperatives of agrarian community by ensuring active participation and involvement of the community members through participatory agriculture management projects.

Brief Job Description: An Institution Development Manager is responsible for development of institutions to effectively generate, allocate and use human, material and financial resources to attain specific objectives on a sustainable basis. S/he is responsible for organizing the community into various informal/formal institutions and building their capacities.

Personal Attributes: An Institution Development Manager must possess strong communication, facilitation and organizing skills. S/he must be able to comprehend and synthesize the socio-politico-economic situation and decide strategies for institution development and act accordingly.

Introduction

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AGRICULTURE AND ALLIED INDUSTRY

What are

Occupational Standards(OS)?

OS describe what

individuals need to do, know and understand in order to carry out a particular job role or function

OS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

Contact Us: Agriculture Skill Council of India, 6th Floor, Building No. 10, GNG Tower, Sector 44, Gurgaon Haryana-122002 Ph: 0124-4814659 E mail: [email protected]

Qualifications Pack For Institution Development Manager

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Job Role Institution Development Manager

Role Description

An Institution Development Manager is responsible for nurturing and strengthening of informal/formal institutions such as self-help groups, farmer producer organizations, cooperatives of agrarian community by ensuring active participation and involvement of the community members through participatory agriculture management projects.

NSQF level Minimum Educational Qualifications Maximum Educational Qualifications

6 Graduate in any discipline (preferably social science) Not applicable

Training (Suggested but not mandatory)

1. Tools and techniques for effective institution development 2. Legal/statutory compliances of formal institutions (like society’s

registration act, cooperative registration act, companies registration act for producer companies and direct/indirect taxation related legal framework)

3. Administrative and financial management of an institution

Minimum Job Entry Age 22 years

Experience Minimum 1 year experience in an agriculture management project

Applicable National Occupational Standards (NOS)

Compulsory NOS: 1.AGR/N7822 Organize and strengthen community for taking up Project interventions 2. AGR/N7823 Build capacity of community for managing their own institutions

3. AGR/N7824 Ensure highest level of community participation

4. AGR/N9911 Adhere to health and safety guidelines at the workplace 5. AGR/N9912 Collaborate with team members and work effectively

4.

Performance Criteria As described in the relevant OS units

Qualifications Pack Code AGR/Q7805


Credits (NSQF) TBD Version number 1.0

Sector Agriculture and Allied Drafted on 15/05/16

Sub-sector Agriculture Industries Last reviewed on 12/07/17

Occupation Agri Entrepreneurship & Rural Enterprises

Next review date 10/07/22

NSQC clearance date 22/08/2019

Job

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Keywords/Terms Description

Agriculture Management

Farm Management with location specific technical skill is a field of expertise in which enhancement of productivity and farm income can be ensured.

Watershed Watershed is an area where a river/stream conserves its water aligning with the natural slope is called its catchment or watershed. It can be visualized as a landscape shaped in the form of a basin or bowl.

Sector Sector is a conglomeration of different business operations having similar businesses and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Occupation

Occupation is a set of job roles, which perform similar/related set of functions in an industry.

Function Function is an activity necessary for achieving the key purpose of the sector, occupation, or area of work, which can be carried out by a person or a group of persons. Functions are identified through analysis and form the basis of OS.

Job Role Job role defines a unique set of functions that together form a unique employment opportunity in an organization.

OS

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria

Performance Criteria are statements that together specify the standard of performance required when carrying out a task.

NOS NOS are Occupational Standards which apply uniquely in the Indian context.

Qualifications Pack Code

Qualifications Pack Code is a unique reference code that identifies a qualifications pack.

Qualifications Pack Qualifications Pack comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A Qualifications Pack is assigned a unique qualification pack code.

Unit Code Unit Code is a unique identifier for an Occupational Standard , which is denoted by an ‘N’

Unit Title Unit Title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.

Knowledge and Understanding

Knowledge and Understanding are statements which together specify the technical, generic, professional and organizational specific knowledge that an individual needs in order to perform to the required standard.

Organizational Context

Organizational Context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge

Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

Core Skills or Generic Skills

Core Skills or Generic Skills are a group of skills that are key to learning and working in today's world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.

Def

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Keywords /Terms Description

NOS National Occupational Standard

NSQF National Skill Qualification Framework

OS Occupational Standard

PC Performance Criteria

PG Producers Group

PO Producers Organization

PRA Participatory Rural Appraisal

QP Qualification Pack

RRA Rapid Rural Appraisal

SHG Self Help Group

SSC Sector Skill Council

SOP Standard Operating Procedure

QMS Quality Management System

UG Users Group

Acr

on

yms

AGR/N7822

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Organize and strengthen community for taking up project interventions

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Overview This OS unit is about organizing agrarian community into an institution to take up project interventions and management of agriculture projects.

National Occupational

Standard

AGR/N7822

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Unit Code AGR/N7822

Unit Title (Task)


Description This OS unit is about organizing agrarian community into an institution to take up project interventions and management of agriculture projects.

Scope

This unit/task covers the following:

Organize meetings with community and key leaders

Organize visits to high impact community owned institutions

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria

Organize meetings with community and key leaders

To be competent, the individual must be able to: PC1. organize meetings with the community in groups and in gram sabha PC2. ensure participation of key players involved in the implementation of

programs in stages of planning, execution , monitoring and evaluation PC3. share the information on role of community institutions in the agriculture

projects through the meetings PC4. use rural communication techniques such as street plays, puppet show, folk

musical forms, posters, audio-visual media etc. to convey the importance of institution development processes etc.

PC5. develop the agenda for organizing institutions, in the meetings held at village level/ gram sabha and deliberate with the community on the model of the institution

PC6. carry out participatory/ rapid rural appraisal (PRA/RRA) using tools such as:

stakeholders analysis

gender analysis PC7. define various formats of community institutions, their governance structure,

along with merits/demerits of such institutions before the community PC8. suggest appropriate legal and organizational framework to manage formal

institutions

Organize visits to high impact community owned institutions

To be competent, the individual must be able to: PC9. organize visit to institutions where impact is visible such as rules and

regulations of managing institutions, adherence to statutory compliances of formal institutions

PC10. initiate discussion with the members of institutions on approach and processes adopted in formation and strengthening of the institutions, experiences, difficulties faced

PC11. organize feedback meetings between visiting institution members PC12. draw action plan for collective actions through institutional development

processes PC13. analyze the change in response of the members of institution and

review/revisit institutional development strategies

Knowledge and Understanding (K)

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AGR/N7822

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A. Organizational Context (Knowledge of the institution / organization and its processes)

The user/individual on the job needs to know and understand: KA1. organization standards, concept and practices adopted in participatory and

integrated agriculture management project KA2. job responsibilities/duties KA3. institutional development and mobilization strategy adopted by the

organization

B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. information on planning and executing in the agriculture management project KB2. legal/statutory and organizational framework for management of community

institutions KB3. legal/statutory compliances mechanism of formal institutions KB4. managing financial aspects of the project

Skills (S)

A. Core Skills/ Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. note down information communicated SA2. develop documents for internal teams/ other departments SA3. develop a note on the resources, materials and funds used for developing the

institutions

Reading Skills

The user/individual on the job needs to know and understand how to: SA4. study internal information/documents sent by internal teams SA5. study the process and evaluation reports on successful community institutions SA6. scan the latest tools and techniques adopted, being in practice for

development of community institutions SA7. study and be updated on the latest guidelines and legal framework for

governance and management of community institutions

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules and activities SA9. effectively communicate with the team leaders and other members SA10. attentively listen and comprehend the information given by the speaker SA11. narrate the best practices and experiences with community leaders,

institutions and the community as a whole including rural women and developmental laggards. (public speaking)

SA12. suggest alternative governance and legal framework for organic building of institutions

B. Professional Skills Decision Making

The user/individual on the job needs to know and understand how to: SB1. analyze critical situation/ issue that might arise with the community and

within project team in day to day tasks through experience and observation SB2. identify the control measures to solve the issue and handle them

Plan and Organize

The user/individual on the job needs to know and understand how to:

AGR/N7822

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SB3. plan, prioritize and organize the tasks SB4. plan and organize the villagers for collective actions, community contribution

in cash or kind SB5. organize the community members to work in the interest of sustaining their

own institutions

Customer Centricity

The user/individual on the job needs to know and understand how to: SB6. develop rapport with the community, community institutions and individuals

in the project villages SB7. develop rapport and relations with concerned government officials, legal

authorities, professionals and other personnel in the project area of the State

Problem Solving

The user/individual on the job needs to know and understand how to: SB8. identify issues in social sector in achieving the targets and work out solutions

on these to resolve the issues

Analytical Thinking

The user/individual on the job needs to know and understand how to: SB9. apply domain knowledge and experience to take note of and analyze the

changing social situations and its possible impact on the project implementation

SB10. discuss the situations with the community institutions to find out appropriate solutions

Critical Thinking

The user/individual on the job needs to know and understand how to: SB11. use common sense and make judgments on day to day basis SB12. use reasoning skills and intuition to detect any potential problems which

could arise

AGR/N7822

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NOS Version Control

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NOS Code AGR/N7822


Industry Agriculture and Allied Drafted on 15/05/16

Industry Sub-sector Agriculture Industries Last reviewed on 12/07/17



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AGR/N7823 Build capacity of community for managing their own institutions

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Overview This OS unit is about nurturing and organizing the community institutions such as self-help groups, user groups, producer organizations etc. and carry out capacity building of members of such institutions to strengthen these institutions.


Standard

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Unit Code AGR/N7823

Unit Title (Task)

Build capacity of community for managing their own institutions

Description This OS unit is about nurturing and organizing the community institutions such as self-help groups, user groups, producer organizations etc. and carry out capacity building of members of such institutions to strengthen these institutions.

Scope

This unit/task covers the following:

Establish community institutions and enhance current capabilities of the community

Strengthen the larger community

Manage finances

Ensure administrative records and legal compliances are maintained



Establish community institutions and enhance current capabilities of the community

To be competent, the individual must be able to: PC1. share information on importance of community institutions and their roles

and responsibilities in agriculture management projects PC2. ensure the formation of the institution is carried out by:

careful selection of members

proper approval from gram sabha PC3. handle any social conflicts that may arise during the formation and handle

other issues PC4. carry out training need assessment(TNA) based on the current understanding

of members of the community institutions PC5. impart training on the basis of TNA, refine and customize the training

modules based on training need PC6. provide technical training to the members PC7. induce a policy/general direction that can guide actions and the development

of capacity in the long term

Strengthen the larger community

To be competent, the individual must be able to: PC8. organize periodic meetings of institutions with pre-set agenda that include

action reviews, planning, decision making, information sharing and skill up gradation

PC9. train the chief functionaries to lead the meetings, write the proceedings and execute the decisions and maintain records

PC10. ensure improved working conditions PC11. ensure utilization and retention of already available capacities and resources PC12. help in building group of institutions that could work together to carry out

joint and complex tasks

Manage finances To be competent, the individual must be able to: PC13. approach financial institutions (listed below are few indicative financial

institutions and there are many others) for financial assistance

commercial/regional rural/co-operative banks – which provide short

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term loans and term loans

SIDBI: small industries development bank of india (refinance and

direct lending) – which provide long and medium term loans

SFCS/SIDCS: state financial corporation’s / state industrial

development corporations – which provide long and medium term

loans

NABARD: national bank for agriculture and rural development - which

provide long, medium and short term loans

PC14. establish, track and fulfill contractual agreements from funding agencies PC15. update and maintain the accounting journals, cash book, ledgers and other

records detailing financial transactions (e.g., disbursements, expense vouchers, receipts, accounts payable)

PC16. enter accounting data into computerized system, if available PC17. compile data and prepare a variety of reports PC18. present financial progress and status in various meetings

Ensure administrative records and legal compliances are maintained

To be competent, the individual must be able to: PC19. develop and maintain the documentation and filing system PC20. guide the institutions to get registered under appropriate Indian laws PC21. support the registered institutions in legal compliances from time to time PC22. prepare the records and reports for legal compliance PC23. file such reports to concerned authority



The user/individual on the job needs to know and understand: KA1. organization training tools and techniques KA2. job responsibilities/duties KA3. development of legal and organizational framework for management of

community institutions


The user/individual on the job needs to know and understand: KB1. understanding roles, responsibilities and management of community

institutions in project management KB2. best practices in community institutions in various development projects KB3. guidelines, laws and legal/statutory compliances regarding formal community

institutions

Skills (S)

A. Core Skills/ Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. write reports on the capacity building activities, tools applied and results

achieved SA2. write letters to development and legal/professional agencies of various types SA3. chalk down the plan of action for strengthening of community institutions

Reading Skills

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The user/individual on the job needs to know and understand how to: SA4. study the process and evaluation reports of successful institutions SA5. study about the latest guidelines and legal framework for governance and

management of community institutions SA6. understand and interpret government, bank and legal letters


The user/individual on the job needs to know and understand how to: SA7. effectively communicate with the community institutions and external

agencies SA8. attentively listen and comprehend the information SA9. narrate the best practices and experiences with community institutions and

the community as a whole SA10. suggest alternative governance and legal framework for organic building of

institutions


The user/individual on the job needs to know and understand how to: SB1. analyze critical situation/ issue that might arise with the community

institutions in day to day tasks through experience and observation SB2. quickly identify the control measures to solve the issue and handle them

Plan and Organize

The user/individual on the job needs to know and understand how to: SB3. organize the people, resources, materials and funds required for the activities SB4. plan and organize the villagers for collective actions, community contribution

in cash or kind SB5. organize the community members to work in the interest of sustaining their

own institutions

Customer Centricity

The user/individual on the job needs to know and understand how to: SB6. develop rapport with the community institutions SB7. understand the concerns and priorities of community institutions

Problem Solving

The user/individual on the job needs to know and understand how to: SB8. identify social and political undercurrents and issues within community

institutions and work out solutions on these to resolve the issues

Analytical Thinking


changing socio-political situations and its possible impact on the functioning of the community institutions as to find our possible solutions

SB10. discuss the situations with the community institutions to find out appropriate solutions

Critical Thinking


could arise

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NOS Version Control

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NOS Code AGR/N7823






AGR/N7824

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Ensure highest level of community participation

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Overview This OS unit is about developing the highest level of participation by the community in planning, organizing, implementation and monitoring of agriculture management project to sustain the project impacts.


Standard

AGR/N7824

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Unit Code AGR/N7824

Unit Title (Task)


Description This OS unit is about developing the highest level of participation by the community in planning, organizing, implementation and monitoring of agriculture management project to sustain the project impacts.

Scope This unit/task covers the following:

Develop community participation in planning, implementation and monitoring of projects



Develop community participation in planning, implementation and monitoring of projects

To be competent, the individual must be able to: PC1. ensure strong ongoing presence and support from the community PC2. increase participation, membership, volunteering and attendance at meetings PC3. encourage community members by eliciting the successes of the community ,

generating further ideas PC4. support community to establish and increase the maintenance fund for

various activities PC5. ensure participation of community at an early stage to improve design of the

development project PC6. ensure equal distribution of benefits so that economically weak groups have

proper access to project services and benefits PC7. ensure maximum utilization of available resources



The user/individual on the job needs to know and understand: KA1. organization guidelines on community institution, on community

participation, ownership and transparency KA2. roles, responsibilities and management of community institutions in

participatory agriculture management project


The user/individual on the job needs to know and understand: KB1. information about best practices adopted by the community to ensure

participation and ownership in various development projects KB2. tools and techniques of community organization and mobilization KB3. legal/statutory compliances of formal institutions (like society’s registration

act, cooperative registration act, companies registration act for producer companies and direct/indirect taxation related legal framework)

Skills (S)

A. Core Skills/ Writing Skills

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AGR/N7824

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Generic Skills The user/ individual on the job needs to know and understand how to: SA1. write various types of reports on the mobilization and institutional building

techniques applied, records like (proceedings and book keeping), activities conducted and results achieved

SA2. write letters to bank, development, legal and professional agencies of various types

Reading Skills

The user/individual on the job needs to know and understand how to: SA3. read the process and evaluation reports on successful participatory

agriculture management projects SA4. read about the latest tools and techniques of community institutional building


The user/individual on the job needs to know and understand how to: SA5. effectively communicate with the community and their institutions SA6. attentively listen and comprehend the information SA7. narrate the best practices and experiences with community institutions and

the community as a whole (public speaking)


The user/individual on the job needs to know and understand how to: SB1. analyze critical situation/ issue that might arise with the community

institutions in day to day tasks through experience and observations

Plan and Organize

The user/individual on the job needs to know and understand how to: SB2. organize the people, materials and funds required for the activities SB3. plan and organize the villagers of community institutions for collective

actions, community contribution in cash or kind

Customer Centricity

The user/individual on the job needs to know and understand how to: SB4. develop rapport with the community and their institutions SB5. understand the concerns and priorities of community and the institutions

Problem Solving

The user/individual on the job needs to know and understand how to: SB6. identify social and political undercurrents and issues within community

institutions and work out solutions on these to resolve the issues

Analytical Thinking


changing socio-political situations and its possible impact on the functioning of the community institutions as to find our possible solutions

Critical Thinking


could arise during operations and post project sustainability as part of exit plan

AGR/N7824

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NOS Version Control

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NOS Code AGR/N7824






AGR/N9911

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Adhere to health and safety guidelines at the workplace

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Overview This OS unit is about adhering to workplace hygiene and safety practices and rendering appropriate emergency procedures as and when required.


Standard

AGR/N9911

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Unit Code AGR/N9911

Unit Title

(Task) Adhere to health and safety guidelines at the workplace

Description This OS unit is about adhering to workplace hygiene and safety practices and

rendering appropriate emergency procedures as and when required

Scope This unit /task covers the following:

Adhere to personal hygiene practices and ensure cleanliness around

workplace

Adhere to safety guidelines and render appropriate emergency procedures


Element Performance Criteria \ Skill Set

Adhere to personal

hygiene practices and

ensure cleanliness

around workplace

To be competent, the user / individual on the job must be able to:

PC1. comply with organization’s health and hygiene policies and procedures

PC2. adhere to garbage and trash disposal guidelines

PC3. identify and report poor organizational practices with respect to hygiene and

cleanliness

PC4. ensure personal hygiene as well as grooming and adhere to the dress code of

the organization

PC5. ensure cleanliness of respective workstation at beginning and end of day

PC6. inform reporting manager on personal health issues related to injuries and

infectious diseases

PC7. share knowledge of health and hygiene related guidelines with team members

Adhere to safety

guidelines and render

appropriate

emergency

procedures


PC8. check various areas of the workplace and report leakages, water logging, pests,

fire, etc.

PC9. ensure prevention of accidents and damages at the workplace

PC10. attend fire drills and other safety related workshops organized at the

workplace

PC11. use safety materials or equipments as applicable to the workplace

PC12. follow procedures for dealing with accidents, fires and emergencies, including

communicating location and directions for emergency evacuation

PC13. follow emergency procedures to company standard / workplace requirements

PC14. use emergency equipment in accordance with manufacturers' specifications

and workplace requirements

PC15. administer first aid as and when required

PC16. report details of first aid administered in accordance with workplace

procedures


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AGR/N9911

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A. Organizational

Context

The individual on the job needs to know and understand: KA1. general duties under the relevant health and safety legislation

KA2. health and safety guidelines as laid down by the organization

KA3. emergency evacuation and first aid procedures defined by the organization

KA4. different types of breaches in health, safety and security and how and when to

report these

B. Technical

Knowledge

The individual on the job needs to know and understand: KB1. importance of good housekeeping in the workplace

KB2. safe disposal methods for waste

KB3. methods for minimizing environmental damage during work

KB4. personal hygiene and fitness requirements

KB5. evacuation procedures for workers and visitors

KB6. how to summon medical assistance and the emergency services, where

necessary

KB7. how to use the health, safety and accident reporting procedures and the

importance of these

KB8. government agencies in the areas of safety, health and security and their

norms and services

Skills (S)

A. Core Skills/

Generic Skills

Writing Skills

The individual on the job needs to know and understand how to: SA1. report problems to the appropriate personnel in a timely manner

SA2. write descriptions and details about incidents in reports

Reading Skills

The individual on the job needs to know and understand how to: SA3. read equipment manuals and process documents to understand safety

related guidelines

SA4. read internal information documents sent by internal teams


The individual on the job needs to know and understand how to: SA5. effectively communicate with co-workers

SA6. comprehend information shared by experts and senior management

B. Professional Skills

Decision Making

The individual on the job needs to know and understand how to: SB1. identify need of first aid and render it accordingly

Plan and Organize

The individual on the job needs to know and understand how to: SB2. plan and organize work to meet health and safety requirements

AGR/N9911

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Customer Centricity

The individual on the job needs to know and understand how to: SB3. manage relationships with co-workers and managers may be stressed,

frustrated, confused or angry

Problem Solving

The individual on the job needs to know and understand how to: SB4. apply problem solving techniques in different situations

Analytical Thinking

The individual on the job needs to know and understand how to: SB5. assess situations and identify appropriate control measures

Critical Thinking

The individual on the job needs to know and understand how to: SB6. use common sense and make judgments on day to day basis

SB7. use reasoning skills to identify and resolve basic problems

AGR/N9911

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NOS Version Control

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NOS Code AGR/N9911






AGR/N9912

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Collaborate with team members and work effectively

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Overview This OS unit is about collaborating with team members and working effectively within teams.


Standard

AGR/N9912

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Unit Code AGR/N9912

Unit Title

(Task) Collaborate with team members and work effectively

Description This OS unit is about collaborating with team members and working effectively within

teams.

Scope This unit /task covers the following:

Carry out interactions with reporting manager

Ensure teamwork and coordination with colleagues


Element Performance Criteria \ Skill Set

Carry out interactions

with reporting

manager


PC1. receive instructions from reporting manager on the work to be carried out

PC2. communicate work done/activities performed to the reporting manager as

required

PC3. elicit feedback on work done

PC4. rectify actions/procedures based on feedback given

PC5. escalate any issues and concerns to the reporting manager

PC6. participate in discussions with reporting manager when required

Ensure teamwork and

coordination with

colleagues


PC7. ensure clear and concise communication with the team and colleagues

PC8. plan work and tasks with team members on a regular basis

PC9. share knowledge of processes, techniques with the team

PC10. treat team members with respect and dignity

PC11. demonstrate responsible and disciplined behaviour

PC12. adhere to the timeliness of work commitments made to fellow colleagues

PC13. inform colleagues in advance if unable to carry out work commitments, citing

reasons for the same

PC14. address work related issues among the team

PC15. participate in team interaction sessions/activities as and when required

PC16. adhere to organization’s policies and procedures for working with colleagues

PC17. discuss/report any concerns to senior management


A. Organizational Context

The individual on the job needs to know and understand: KA1. guidelines laid down by the organization for working in teams KA2. legislations, standards, policies and procedures applicable to workplace KA3. code of conduct to be followed when working in teams KA4. roles and responsibilities as defined by the organization KA5. authority matrix and the right person to be approached in case of any concerns

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KA6. delivery standards as defined by the organization

B. Technical

Knowledge

The individual on the job needs to know and understand: KB1. types of information to be communicated to/exchanged with colleagues KB2. team problem solving techniques KB3. effective modes of communication within teams KB4. importance of effective communication and relationship building KB5. how to interact with seniors effectively KB6. best practices on working effectively with colleagues

Skills (S)

A. Core Skills/

Generic Skills

Writing Skills

The individual on the job needs to know and understand how to: SA1. report problems to the appropriate personnel in a timely manner

SA2. communicate effectively with teams in writing

Reading Skills

The individual on the job needs to know and understand how to: SA3. read internal information documents sent by internal teams

SA4. read important guidelines, instructions, rules and regulations


The individual on the job needs to know and understand how to: SA5. effectively communicate with co-workers

SA6. comprehend information shared by experts and senior management

B. Professional Skills

Decision Making

The individual on the job needs to know and understand how to: SB1. identify suitable courses of action to be taken on a day to day basis

Plan and Organize

The individual on the job needs to know and understand how to: SB2. plan and organize work to meet targets and deadlines

Customer Centricity

The individual on the job needs to know and understand how to: SB3. manage relationships with co-workers and senior management

Problem Solving

The individual on the job needs to know and understand how to: SB4. apply problem solving techniques in different situations

Analytical Thinking

The individual on the job needs to know and understand how to: SB5. assess situations and identify appropriate control measures

Critical Thinking

AGR/N9912

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The individual on the job needs to know and understand how to: SB6. use common sense and make judgments on day to day basis

SB7. use reasoning skills to identify and resolve basic problems

AGR/N9912

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NOS Version Control

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NOS Code AGR/N9912






Qualifications Pack for Institution Development Manager

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Annexure

Nomenclature for QP and NOS

Qualifications Pack

[ABC]/ Q 0101

Occupational Standard An example of NOS with ‘N’

[ABC] / N 0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

OS number (2 numbers)

9 characters

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[Insert 3 letter code for SSC]

[Insert 3 letter code for SSC]


Page | 30

The following acronyms/codes have been used in the nomenclature above:

Sub-sector

Range of Occupation

numbers

Agriculture Crop Production 01 – 40

Dairying 41 – 42

Poultry 43 – 44

Animal Husbandry 45 – 48

Fisheries 49 – 51

Agriculture Allied Activities 52 – 60

Forestry, Environment and Renewable Energy

Management

61 - 70

Agriculture Industries 71 – 90

Generic Occupations 96 - 99

Sequence Description Example

Three letters Industry name AGR

Slash / /

Next letter Whether QP or NOS Q or N

Next two numbers Occupation code 01

Next two numbers OS number 01

Note:

The range of occupation numbers have been decided based on the number of existing and

future occupations in a segment

Occupation numbers from 91 – 95 have been intentionally left blank to accommodate any

emerging segment in future


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CRITERIA FOR ASSESSMENT OF TRAINEES


Qualification Pack AGR/Q7805

Sector Skill Council Agriculture Skill Council of India Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, as well as the selected elective NOS/set of NOS. OR 3. Assessment will be conducted for all compulsory NOS, as well as the selected optional NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below) 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criteria 6. To pass the Qualification Pack , every trainee should score a minimum of 70% of aggregate marks to successfully clear the assessment. 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack

Compulsory NOS

Total Marks: 500 Marks Allocation

Assessable outcomes Assessment criteria for outcomes Total Marks

Out of

Theory Skills Practical

1. AGR/N7822

Organize and

strengthen

community for

taking up project

interventions

PC1. organize meetings with the community in groups and in

gram sabha

100 8 3 5

PC2. ensure participation of key players involved in the

implementation of programs in stages of planning,

execution , monitoring and evaluation

8 2 6

PC3. share the information on role of community institutions

in the agriculture projects through the meetings

8 2 6

PC4. use rural communication techniques such as street plays,

puppet show, folk musical forms, posters, audio-visual

media etc. to convey the importance of institution

development processes etc.

8 2 6

PC5. develop the agenda for organizing institutions, in the

meetings held at village level/ gram sabha and deliberate

with the community on the model of the institution

8 2 6


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PC6. carry out participatory/ rapid rural appraisal (pra/rra)

using tools such as: stakeholders analysis gender

analysis

7 2 5

PC7. define various formats of community institutions, their

governance structure, along with merits/demerits of

such institutions before the community

8 3 5

PC8. suggest appropriate legal and organizational framework

to manage formal institutions

8 3 5

PC9. organize visit to institutions where impact is visible such

as rules and regulations of managing institutions,

adherence to statutory compliances of formal

institutions

7 2 5

PC10. initiate discussion with the members of institutions on

approach and processes adopted in formation and

strengthening of the institutions, experiences, difficulties

faced

7 2 5

PC11. organize feedback meetings between visiting institution

members

8 2 6

PC12. draw action plan for collective actions through

institutional development processes

7 3 4

PC13. analyze the change in response of the members of

institution and review/revisit institutional development

strategies

8 2 6

100 30 70

2. AGR/N7823 Build

capacity of

community for

managing their own

institutions

PC1. share information on importance of community

institutions and their roles and responsibilities in

agriculture management projects

100 4 1 3

PC2. ensure the formation of the institution is carried out by: 5 2 3

careful selection of members

proper approval from gram sabha

PC3. handle any social conflicts that may arise during the

formation and handle other issues

4 1 3

PC4. carry out training need assessment(tna) based on the

current understanding of members of the community

5 2 3


Page | 33

institutions

PC5. impart training on the basis of TNA, refine and customize

the training modules based on training need

4 1 3

PC6. provide technical training to the members 4 1 3

PC7. induce a policy/general direction that can guide actions

and the development of capacity in the long term

5 2 3

PC8. organize periodic meetings of institutions with pre-set

agenda that include action reviews, planning, decision

making, information sharing and skill up gradation

5 2 3

PC9. train the chief functionaries to lead the meetings, write

the proceedings and execute the decisions and maintain

records

5 1 4

PC10. ensure improved working conditions 4 1 3

PC11. ensure utilization and retention of already available

capacities and resources

4 1 3

PC12. help in building group of institutions that could work

together to carry out joint and complex tasks

5 2 3

PC13. approach financial institutions (listed below are few

indicative financial institutions and there are many

others) for financial assistance

5 2 3

commercial/regional rural/co-operative banks –

which provide short term loans and term loans

sidbi: small industries development bank of

india (refinance and direct lending) – which

provide long and medium term loans

sfcs/sidcs: state financial corporation’s / state

industrial development corporations – which

provide long and medium term loans

nabard: national bank for agriculture and rural

development - which provide long, medium and

short term loans

PC14. establish, track and fulfill contractual agreements from

funding agencies

4 1 3


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PC15. update and maintain the accounting journals, cash

book, ledgers and other records detailing financial

transactions (e.g., disbursements, expense vouchers,

receipts, accounts payable)

5 2 3

PC16. enter accounting data into computerized system, if

available

4 1 3

PC17. compile data and prepare a variety of reports 4 1 3

PC18. present financial progress and status in various

meetings

4 1 3

PC19. develop and maintain the documentation and filing

system

4 1 3

PC20. guide the institutions to get registered under

appropriate indian laws

4 1 3

PC21. support the registered institutions in legal compliances

from time to time

4 1 3

PC22. prepare the records and reports for legal compliance 4 1 3

PC23. file such reports to concerned authority 4 1 3

100 30 70

3. AGR/N7824 Ensure

proper monitoring of

community projects

PC1. ensure strong ongoing presence and support from the

community

100 14 4 10

PC2. increase participation, membership, volunteering and

attendance at meetings

14 4 10

PC3. encourage community members by eliciting the

successes of the community , generating further ideas

15 5 10

PC4. support community to establish and increase the

maintenance fund for various activities

14 4 10

PC5. ensure participation of community at an early stage to

improve design of the development project

14 4 10

PC6. ensure equal distribution of benefits so that

economically weak groups have proper access to

project services and benefits

15 5 10

PC7. ensure maximum utilization of available resources 14 4 10


Page | 35

100 30 70

4. AGR/N9911 Adhere

to health and safety

guidelines at the

workplace

PC1. comply with organization’s health and hygiene policies and procedures

100 6 2 4

PC2. adhere to garbage and trash disposal guidelines 6 1 5

PC3. identify and report poor organizational practices with respect to hygiene and cleanliness

7 2 5

PC4. ensure personal hygiene as well as grooming and adhere to the dress code of the organization

6 2 4

PC5. ensure cleanliness of respective workstation at beginning and end of day

6 2 4

PC6. inform reporting manager on personal health issues related to injuries and infectious diseases

7 2 5

PC7. share knowledge of health and hygiene related guidelines with team members

6 2 4

PC8. check various areas of the workplace and report leakages, water logging, pests, fire, etc.

6 2 4

PC9. ensure prevention of accidents and damages at the workplace

6 2 4

PC10. attend fire drills and other safety related workshops organized at the workplace

6 1 5

PC11. use safety materials or equipments as applicable to the workplace

6 2 4

PC12. follow procedures for dealing with accidents, fires and emergencies, including communicating location and directions for emergency evacuation

7 2 5

PC13. follow emergency procedures to company standard / workplace requirements

6 2 4

PC14. use emergency equipment in accordance with manufacturers' specifications and workplace requirements

7 2 5

PC15. administer first aid as and when required 6 2 4

PC16. report details of first aid administered in accordance with workplace procedures

6 2 4

100 30 70

5.AGR/N9912 Collaborate with team members and work effectively

PC1. receive instructions from reporting manager on the work

to be carried out

100 6 2 4

PC2. communicate work done/activities performed to the

reporting manager as required

6 2 4

PC3. elicit feedback on work done 6 2 4

PC4. rectify actions/procedures based on feedback given 6 2 4

PC5. escalate any issues and concerns to the reporting

manager

6 2 4

PC6. participate in discussions with reporting manager when 5 1 4


Page | 36

required

PC7. ensure clear and concise communication with the team

and colleagues

6 2 4

PC8. plan work and tasks with team members on a regular

basis

6 2 4

PC9. share knowledge of processes, techniques with the team 6 2 4

PC10. treat team members with respect and dignity 6 1 5

PC11. demonstrate responsible and disciplined behavior 6 1 5

PC12. adhere to the timeliness of work commitments made to

fellow colleagues

5 2 3

PC13. inform colleagues in advance if unable to carry out work

commitments, citing reasons for the same

6 2 4

PC14. address work related issues among the team 6 2 4

PC15. participate in team interaction sessions/activities as and

when required

6 1 5

PC16. adhere to organization’s policies and procedures for

working with colleagues

6 2 4

PC17. discuss/report any concerns to senior management 6 2 4

100 30 70

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