Contactus Ealing December 2013

• in print and online• 12,000 online views• published 4 times a year• next issue: March 2014

December 2013 / Vol 2 No2 FREE – please take a copy

Getting West London shoppers in touch with local traders

Who’s where, here: our list of shops in HanwellGet that festive feelingBumper 32-page edition

LET’S GO SHOPPING IN: HANWELL W7Three streets to discover:

Uxbridge RoadGreenford Avenue Boston Road

www.contactusealing.co.uk

ContactusPromoting Ealing’s businesses

EALING

• Next issue: March 2014

Featuring: West Ealing

Charcoal drawing of Hanwell clock (facing Boston Road) by Carlene Bender

Springbridge Mews • Ealing W5

5 Top Tips to Keep Fit and Healthy in December1. Go ice skating – it’s festive and fun and definitely counts as an exercise session.2. Try a Christmas themed class at the gym, this time of year lots of aerobics teachers will do something like Zumba or Body Pump.3. Get some serious dancing in at the Christmas party.4. Do a little bit of exercise in-between Christmas and New Year, so you can start the New Year with some exercise “in the bank”.5. Don’t buy too many sweets and chocolates for the festive period, you will only feel the urge to “finish them off” in that first week of Jan.Number 6 is to call and book a free 30 minute health and fitness consultation and get yourself ready for a fit and healthy 2014!

t: 07921 [email protected] www.bodylinestudios.co.uk

CONTENTS & WELCOME Contactus Ealing / December 2013 /

HelloBUSINESS FINDER See page(s)

Save Warren Farm book (Save Warren Farm) 2Personal training (Bodyline Fitness) 2Legal advice (ViaLegal Consultancy Services) 6The Bomber Command Memorial (Iconic Creative) 8Christmas Fair (St Faith’s Church, Brentford) 8Beds and sofas (Kenways Furniture) 7, 9Natural skincare (MIMI) 10Professionals training (Bold Club) 14, 25Printers (Express Print Ltd) 15 Fancy dress (BK Fancy Dress Shop) 16Life coaching (Carole Ann Rice) 17Restaurant (The Koobla Bar & Restaurant) 18Nutrition and exercise (Giles Henry) 17, 19Speciality food: cheese (Cheddar Deli) 19Physiotherapy (W5 Physio) 20, 22Homeopathy and reiki (Estelle Davies) 20, 26Networking group (Ealing Chamber of Commerce) 21Women’s cricket (Old Actonians Ladies) 22Business advice (The Business Conductor) 19, 23Talent management (The Prime Partnership UK) 24, 26Videos for websites (Viva Videos) 27Website testing (Web User Design) 24, 27NLP training (Point Taken) 23, 28Videos for websites (Viva Videos) 27Networking group (Fabulous Women) 30

Know the area 4– some history about Hanwell

The kinds of shops here 6-8– Kenways Furniture– Vanilla Frost

Quest for a sponsor 9– Hanwell Rugby

Cutting-edge innovation 10– DeGross Designs

A visit to... 11– Foxy’s Craft Barn

Rough guide 12-13– Find what you’re looking for

NEXT STOP: 15– WEST EALING (MARCH 2014)

Focus on Christmas 16-18– Mary Portas’ charity opens– Oodles of gifts at Kaboodles – Giles Henry on staying healthy– Koobla Bar’s beach party

Doing business in Ealing 19– The Business Conductor, W5 Physio, Bullseye awards, Point Taken, Web User Design, Bold Club, Estelle Davies, Prime Partnership UK, Lights Out Blinds, Maddie Cunnane

After the half-marathon 20

The Streetbank way 21

Plans for 7 December 25– Small Business Saturday

Christmas fair round-up 26– From 23 Nov to 24 Dec

W5 charity to support 28– Pitshanger Playcentre

Time to check your car 29– Some useful winter tips

Esther Needle 30– she’s so anti-washing-machine

Features

Exploring Hanwell As I began spreading the word about ‘Contactus Ealing’ coming to Hanwell, I heard one response more than others: “But where are all these shops in Hanwell?” This made me realise that this edition would have to show that Hanwell is much more than the strip of shops along by the Hanwell Clock. But if you live in W7, you knew that already! We hope this issue will bring lots of Christmas shoppers to the area and give the local businesses a big boost. Back at HQ, we’re having a bit of reorganisation in time for the March issue on West Ealing (see details on the back cover), so do keep up to date via our monthly newsletter. Sign up today at: www.contactusealing.co.uk.

Thanks for ‘shopping by’.

All the best for the festive season!

Carlene BenderEditor-publisher, Contactus magazines

Web: contactusealing.co.ukEmail: [email protected]: @ContactusEaling Facebook: ContactusEalingHomebizTel: 079 6039 2677If you would like to advertise with us, our next publication, ‘Contactus Ealing’, isdue out in March 2014, highlighting shops and services in West Ealing W13.Booking deadline: Sat 1 February 2014.

‘Contactus Ealing’ & ‘Ealing Homebiz’All content (articles*, photos, drawings, unless otherwise credited) and advertising sales plus ad artwork design and build – C. BenderMagazine concept, design and layout – C. Bender(*100% original copy; we don’t do advertorials)

Printed at: Express Print Ltd, West EalingPublished online at: issuu.com/contactusealingMade in Ealing, for Ealing

The £20 ‘mini-ad’ is...perfect for the

mini-budgetEnough space for your logo, slogan and contact details

Book/pay via our homepage: contactusealing.co.uk

Or just book by email:[email protected]

Contactus

From Queen Victoria to Isambard Kingdom Brunel; Charlie Chaplin and Jimi Hendrix, this town has made its name

Hanwell memoriesweighted by history

Three streets of shopping

/ Contactus Ealing / December 2013 KNOW THE AREA: W7

As a lifelong Hanwell resident (except for a few short spells

away), I love knowing that our community has been in existence since about AD 959. It’s thought the name originates from a huge stone (aka Han in Anglo Saxon) situated near the original spring in the grounds of the old Rectory. Another name suggestion is that Hana means cockerel and weille refers to a stream. It also has a mention in the Domesday Book, as consisting of farm and meadowland, and it had a mill.

Well known residentsOver the centuries many local residents have played their part in making Hanwell the place it is today. Jonas Hanway set up charities and promoted the use of the umbrella, and William Hobbayne donated lands to help the poor and set up a charity school. Another famous resident was Charlie Chaplin, who attended the Central London District School (aka the Cuckoo School, now known as Hanwell Community Centre). My music teacher at Drayton Manor high school, Mr Block, was always very proud of the Rick Wakeman signature in our music books and my family lived two doors away from Terry Ollis, drummer for the group Hawkwind. And we mustn’t forget to mention

Jimi Hendrix buying his amplifiers from Jim Marshall’s shop on Uxbridge Road.

Area historyThe famous Hanwell Flight of Locks raises the Grand Union Canal by just over 53ft and is a short distance from the Three Bridges, a rail, road and canal bridge designed by 19th century engineer, Isambard Kingdom Brunel. The Wharncliffe Viaduct spans the River Brent in the Brent Lodge Park, and was also built by Brunel, to carry the new railway from Paddington. It opened the area to more urbanisation, and Queen Victoria used to request that her train stop atop the viaduct, so she could enjoy the view over the parkland. As a child I would spend hours there, in what was

(Above): St Mary’s – the original parish church

Nicola Gaughan, local history writer, covers Hanwell from the heart

If you’re new to the delights of shopping in Hanwell – the next town west of West

Ealing – the first thing you need to know is that there are three main shopping areas:(1) Uxbridge Road, including The Broadway. This is the area alongside the Hanwell Clock Tower.(2) Greenford Avenue off to the north of the Uxbridge, including the wonderfully-named Poets’ Corner. Continues all the way to Ruislip Road. (3) Boston Road, branching away south of the Uxbridge, down towards Boston Manor. This area is known as Old Hanwell, and features several trendy independent shops and cafes. Rail links: Hanwell, Castle Bar Park and Drayton Green to Paddington. Crossrail plans include a stop at Hanwell.

Photo: N

icola Gaughan

Uxbridge Road

Map-sketch of Hanwell’s 3 main shopping streets

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FOR A CAFE CULTURE

“Queen Victoria used to request that her train stop atop the viaduct”

KNOW THE AREA: W7 Contactus Ealing / December 2013 /

known as ‘the Bunny Park’ – due to the large numbers of rabbits in the children’s zoo. St Mary’s church in the park was the original parish church and has starred in many films and TV programmes. Both my parents were involved with local activities. My father was a member of the St Mary’s Players and the Gilbert & Sullivan society, acting in many of their productions. My mum ran the St Mary’s

playgroup and helped out front of house at my dad’s shows. The Hanwell Carnival, thought to be the oldest in London, started in 1898 to help raise money for the Cottage Hospital that was built in Green Lane, a very important health provision in the pre-NHS days. We used to watch the Carnival parade with my dad and then wander down to Elthorne Park for all the stalls and rides, which we found very exciting. Even now, I help out, taking photos for the organisers. I’ve lived very briefly in other areas, but have always returned to Hanwell as I love the area so much.

(Above): The Grade I listed Wharncliffe Viaduct

It’s easy to spot Catherine Gunnewicht: she’s the one who’s already signed up for the 2014 Ealing Half Marathon. #fitasafiddle When we meet, to talk about what Hanwell is like from a local shopper’s perspective, I only know her from her tweets: her latest @RunKeeper scores mixed in with retweets from her work at @CareConcern, where she is registered manager, and the odd French-language tweet (she is a France native). But it is her insights about #Hanwell that I’m drawing upon. Having moved to W7 from Northfields six years ago, Catherine has had time to figure out the area. “We’re so lucky, we can get to Paddington station in 15 minutes; we’re also near if we want to get out to the countryside,” she says. She came to the UK to study nursing – and stayed for the shops. “Most shops don’t open on a Sunday in France, so I prefer living in England,” she adds.

Highly recommendedWhich shops in Hanwell are her favourites? “The Londis on Greenford Avenue is my saviour – I’ve never ever not found what I needed in there,” she says. “And obviously I get my bread from Pitshanger Bakery.” “Across in Old Hanwell, there’s a greater feeling of community – for example in the W7 Emporium deli, you feel as though you’re in someone’s home,” she adds. “What I would like for Greenford Avenue is more of the cafe culture, but I don’t know how feasible that is, as half of the avenue is homes.” She has a special plug to make for the Ealing Skate Park on Ruislip Road, on the northern border of Hanwell. “It has changed my son’s life, I only have positive things to say about it – thank you Ealing Council.”

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/ Contactus Ealing / December 2013 THREE STREETS OF SHOPPING

Double take: which one is on Pitshanger Lane and which is on Greenford Avenue? Either way we highly recommend the apricot tart.

(Above): Built in the 1800s to serve the Great Western Railway, the Grade II listed Hanwell Station is set for a sprucing up before Crossrail comes calling in 2018.

(At right): The first Hanwell Hootie live music festival staged in April across several venues in Hanwell, celebrated the amplifier legacy of Jim Marshall, the “father of loud”.

High-fives to Hanwell-based Holly Bantleman, who founded the charity Raise the Roof Kenya and is currently raising £10,000 to “re-raise” the roof of The Barut Youth Development and Sports Centre which was blown off in a recent storm.

www.raisetheroofkenya.com

Keen to shop local and support independent shops but don’t know where to start? A good place to get recommendations and store advice is the Hanwell Friends Facebook page, open to residents and people who live or work in or close to the town. Just be prepared for the flood of answers if you ask about the best curry house in Hanwell...

www.facebook.com/groups/hanwellfriends/

Pitshanger in W7

Hanwell favourites

Raise the roof

Greenford AvenueConnecting Uxbridge Road in the south and Ruislip Road to the north. Businesses include: Pitshanger Bakery (see below), Urban Karahi, Aya Market, Polska Kuchnia, Londis, and GH Baxters butchers.

Say you saw ‘Contactus Ealing’ and get 10% OFF LEGAL ADVICEO F F

10%

ViaLegal Consultancy Services

Sara McCrackenHanwell

Email: [email protected] Telephone: 020 7060 9913

Website: www.vialegal.co.uk

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is atour ”heart

On Facebook

THREE STREETS OF SHOPPING Contactus Ealing / December 2013 /

When Abdul and Rehana Malik opened up Kenways

Furniture in the 1970s, that stretch of Uxbridge Road, from about the Hanwell Clock to Church Road, was full of second-hand shops. “We used to have people from all over England come to check out these 25 or so businesses,” Abdul remembers. “We even used to export to the US and Europe.” Rehana adds: “When we were young we only sold second-hand furniture.” That shop continues at 113 Uxbridge Road, while new goods are sold from their store at 121. “Now, because of fire regulations, all the beds and sofas we sell are new.” The Maliks live in Hanwell, which means Kenways is a family business, with two sons and a daughter directly involved. If they had to start all over again now, would they choose the same spot in Hanwell? “There are plenty of pluses here,” says Rehana. “We get so

much passing trade – with the buses, it’s easy for customers to find us. “The car park across the road (next to Lidl) is a big advantage too, so people can carry things home in their car.” Although they do deliver “to anywhere in London”. So how do they spot a good antique piece? “The first thing we check is what material it’s made of. We look for solid wood,” explains Rehana. “We’ve had buyers from Harrods and Marks and Spencer come to look at our goods,” adds Abdul. “Because we’ve been going for so long, customers know and trust us.”

See Kenways ad on page 9www.kenwaysfurniture.co.uk

40 years of antiques

Uxbridge RoadFrom The Viaduct in the west to Gold’s Gym in the east. Offshoots: Cherington Road and Church Road. Businesses include: The Clock Tower Cafe, The Kings Arms, Lidl, Microcentre, and Kenways Furniture (see below).

(Above): Rehana Malik with son Adil in the Kenways antiques furniture shop.(Below): The handy carpark across the road next to Lidl helps boost business.

VANILLA FROST TEA

Lucy Lovell lays it on thick – with a knife, in layers, with cream in between, and silvery sprinkes on top, mmm... At her Vanilla Frost Vintage Tea Party in October, members of various West London media houses slowly got fatter sampling first this macaroon, then that cupcake and finally that triple-layer chocolate ruffle cake over there – all in the name of work, you see. Alongside the cakes we were served the most interesting tea, taking advantage of the event’s venue, The Clock Tower Cafe on Uxbridge Road. Morna Mcaulay’s tea menu included mulled wine tea, Christmas tea, and pear and elderflower tea (a full five stars, that one). We were all very careful drinking our tea, though, as the vintage gold-edged crockery belonged to Lucy’s grandmother – who, actually, is very happy to see the pieces in use again. Lucy, home-based in Hanwell, was promoting the Vintage Tea Party as a corporate event or a convenient and glamorous Christmas party alternative. “I make all the food in my kitchen, so we can stage the party anywhere,” she says. And she’ll bring along the vintage china and linen too, to create a beautiful party atmosphere.

www.vanillafrostcakes.com

Contributed

“The first thing we check is what material it’s made of”

Rehana Malik,Kenways Furniture

/ Contactus Ealing / December 2013 THREE STREETS OF SHOPPING

Boston RoadThread of shops running south from Uxbridge Road towards Boston Manor. Businesses include: W7 Emporium, The little Art Room, Golden Chip, Beauty Bar, and West 7 Joinery (see below).

It’s like a Tardis cafe: a near-missable entrance opposite Wickes, but then you happen upon the garden, and upstairs...

HAT news

New name but same store, same service. What used to be

Noah’s is now West 7 Joinery. “We make things from scratch – windows, doors, anything wooden, also upholstering, and reupholstering,” explains Julia Walton, who is West 7’s in-house upholsterer and furniture restorer. “There’s a big workshop downstairs so most of the work is done on-site. “We have a good reputation with our customers,” she adds.

The Hanwell Winter Fair will be celebrated on Sunday 24 November: 12noon to 3pm. The event is organised by the Hanwell Association of Traders (HAT). See you at the Clock Tower!

West 7 ready

Found: W7 Emporium

The Bomber Command MemorialA Personal Photographic Tribute

http://blur.by/14RyqVY

iconic creativecreative design & photography

This book of beautiful photos is dedicated to my uncle and his crew, lost without trace in April 1942.All monies go to the RAF Benevolent Fund who are now responsible for the upkeep of the Bomber Command Memorial in Green Park.The book can be viewed and purchased from the link below:

Design and photography byNicola Gaughan 0775 341 3005

F/S JamesLinehan

KIA April 1942

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Carlene BCM book ad.pdf 1 30/10/2013 22:01

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Christmas Fair – St Faith’s Church, Windmill Road, Brentford 26 November 2013, 6-‐9pm

The annual St Faith’s Christmas Fair takes place on 26 November, 6pm-‐9pm, at St Faith’s Church, Windmill Road, Brentford.

The Fair organisers are proud to support local small businesses and artists with each stallholder offering something special for Christmas – from food & drink, toys & games, jewellery and handmade cards & gifts.

Now in its fifth year, the fair is a popular community event with choirs from local school children (Lionel Primary School and Elthorne Park High School) -‐ as well as the popular ‘Mad About Gospel’ ladies choir (formerly ‘Brentford Belles’) and St Faith’s own choir providing musical entertainment throughout the evening.

This year the organisers are delighted to introduce some new faces – such as Board n Bread, Red Tribe African Jewellery and Mamacha luxury knitwear. They also welcome back popular local favourites such as Jane West Jewellery, Hen Corner, Annie Darlasson Jewellery, Popcorn Box and Sew Cheeky.

Among the food stall-‐holders returning this year are: fishmongers Katie and Simon Osborne of Poisson Fishmongers , Northfield Avenue; Brent Wilkinson of Cheddar Deli also on Northfield Avenue and Ian Moore of Plum Duff Bakery based on The Avenue in Chiswick. They’ll be selling festive food but also taking orders for Christmas. Lee Bartlett and his team from The Lord Nelson pub will be offering festive food and drink to fair-‐goers.

(Above): Christmas lights at last year’s Hanwell Winter Fair.(Below): Traders’ initiative: “You may use our facilities” sign at DH Law.

St Faith’s Church, Windmill Road, BrentfordTuesday 26 November 2013, 6-9pm

The Fair organisers are proud to support local small businesses and artists with each stallholder offering something special for

Christmas – from food & drink, toys & games, jewellery and handmade cards & gifts. Now in its fifth year.

HANWELL RUGBY Contactus Ealing / December 2013 /

Brentford FC have Skyex, and Old Actonians cricketers have Wise

Networks. But Hanwell RFC is still powering through their first season without the backing of a single sponsor. John Bodman, co-founder and captain, explains why having a team sponsor will make such a difference – and why they would love it if a Hanwell business stepped forward to help: “We are looking for a local sponsor in order to grow the brand and the club – we need to build the foundations now in terms of securing long term pitch hire and branding. “We only dreamt up this club in April, and so far everything has been self-financed through membership fees, covering basic expenses such as after-

game food, pitch hire, match balls, and laundry for the kit. “We have a cheap kit – purchased on Ebay, however we plan to move to a better, more professional supplier. We’ve also bought our own equipment, including tackle pads and bags that were used by the British & Irish Lions during their summer tour. “Our plan is to bring sponsors on board who will cover our first and second seasons – therefore enabling us to

provide them with England tickets next year (2014). “Other ways we would promote/reward our sponsors: website links; logos on playing jerseys and pitch flags – which will be highlighted in club photographer Stephen Brooks’ photos published in match reports in the local print and online media; and regular mentions from our Facebook and Twitter accounts.”

www.pitchero.com/clubs/hanwellrugbyfootballclub

‘We’ll wear your logo with pride’

@HanwellRugby (in green and black) vs Trailfinders

Contributed

Special offer*Double Orthopaedic Bed with 4 Drawers

£200* say you saw us in ‘Contactus Ealing’ magazine

www.kenwaysfurniture.co.uk

121 Uxbridge RoadHanwell W7 3ST

020 8567 6418Opening times

Monday-Saturday 10am-6pm

• free same-day delivery service• free 3 hours parking opposite• free unpacking and assembly

Full range of Ortho, Pocket Sprung and Memory Foam Beds and Mattresses

Ready Assembled Bedroom Furniture

British Made Sofa Sets and Corner Suites

Photo shows: Vienna Faux Leather Bed

Photo shows: Jupiter Leather Suite

We buy and sell second-hand furniture

/ Contactus Ealing / December 2013 PRODUCT DESIGN LEADERS

Take a bottle lying in a tip at the back of your office, cut the top off, stick it

onto some off-cuts from the ancient woodyard around the corner, turn it into a lamp, and sell it at Heal’s. Easy? How about making a computer that turns into a toaster (no extra parts needed). Or inventing a dew-catcher that collects jugfuls of water from plain air. That’s what they do at the DeGross Design and Innovation studio and workshop on Windmill Lane on the outskirts of Hanwell (the ‘ancient woodyard’ is W.Hansen). “We’re very interested in

green footprint design,” says Alon Gross, chief designer. “And because we’re innovators, we can find a way to reuse a product and reintroduce it to the market.” Alon and wife Sabrina moved to London from Israel 15 years ago, first because he was studying at Central St Martins, then Goldsmiths College. “We decided to stay in London because it’s an important hub for designers, and chose Ealing because it’s green – for our children.” Alon shakes his head that he only gets to spend three per cent of his time on creativity and design – running the business takes the other 97. This is where Sabrina’s ‘cold eye of reality’ helps distil the creative process and “then you get the brilliant work”, she says.

www.degross.co.uk

Contributed

Contributed

(Top and Above): The Utrem Lux range at Heal’s (in store and online)

(At right): The award-winning dew collector

(Bottom): Alon explains how he uses computer-aided design to create a prototype of a product. He is now working on a “folding streetlamp” for Bedfordshire Council.

Alon and Sabrina Gross show off their lamp at the London Design Festival. Here’s a video about how the lamps are made:http://vimeo.com/48093137

DeGross Designs’ range of handmade lamps at Heal’s shows that the ‘circular economy’ works. Meanwhile, there’s no end to innovation at their Hanwell studio

The genius of upcycling

Contributed

VOX POP:HANWELL

HOMEMADE BUSINESSES Contactus Ealing / December 2013 /

It’s a wet and soggy Saturday afternoon on Green Lane, but it’s the last Saturday of the

month, so the courtyard and garden of The Fox Pub at the end of the lane are full of stalls, market traders and smiling shoppers. Foxy’s Food and Craft Market runs 11am-3pm, and it’s easy to spend all of that time inside the warmly-lit Craft Barn, checking out the handmade candles (Kalu), personalised prints (InkMouse), topping up on West Ealing apple juice and elderflower cordial, and noseying around the other stalls for some off-the-beaten-track Christmas gifts. The market was started three years ago by The Fox’s

sister-owners, Sarah Brazier and Maggie Chalmers. “I’ve got more passionate about it the more I’ve become involved,” says Sarah. “This sort of handmade crafting is quite on-trend now,” she adds. “It slows people down” – not just the making and selling, but the buying too, from the look of things. The Barn part of the market was only started last year, and is quickly outgrowing its space. Visitors appreciate the market, says Sarah, because “You know the products will be unique. “You’re choosing a gift for someone, and putting some thought into it – not just stopping at Tesco.”

www.thefoxpub.co.uk

A crafty sort of barn

(Left): The larger meeting room can hold up to 80 people; tables, chairs, wifi and lift available.(Above): The smaller room, also equipped with kitchen facilities.

“You know the products will be unique”Sarah Brazier,

The Fox PubPenny Jones, leadership coach, Poets Corner, 10 years in Hanwell (lived in South Ealing before):

“I’d like to see a good green grocer’s, and maybe a nice coffee and cake type coffee

shop rather than some of these fry-ups. “It’s a handy place to live – people always say it’s green and quiet and friendly, and it’s true. “My milk and eggs? Usually I get them at the Londis on Greenford Avenue.”

Riyaz Ali, retired accountant, Mayfield Gardens, 23 years in Hanwell (lived in Acton before):

“I’m 72 years old, so my children do all the shopping now. I have two boys and a

girl. They might go to Sainsbury’s or Tesco. “You know when you go to one shop, something costs £3 and then you go in another shop and it costs £4? So some shops are not charging fair prices. I’m not saying make it cheaper, or give it away for free – just be fair. “I never spend much time on the high street; I’m a family person. No, I’m not a coffee shop kind of person, so I don’t know what shops come and go.”

“I’d like to see a good green

grocer’s”

Hanwell Library on Cherington Road recently re-opened after refurbishments, and now boasts two shiny meeting rooms with kitchen facilities, available for hire.

‘Let’s meet at the Library’

/ Contactus Ealing / December 2013 SHOPFRONTS

Find what you’re looking forHere is our layman’s collection of shopfronts in Hanwell.Disclaimer: this is not an ‘official’ or comprehensive list; it is only based on passing-by observation, more or less up-to-date at time of going to press.

Boston Road(approximately 54 shopfronts)

1– Train2Day3 – Hanwell Kebab3 – Pimp My Hair barbers5 – Tel Cam car parts5 – Bushaaro household stores7 – Price Cutter9 Broadway Buildings – West London Ink9 – Hanwell Islamic Education Centre11 BB – Doyle Sales and Lettings11 – Smiths Hairdressing11a – GM Motorserve13 – Cafe Dior13 BB – West 7 Joinery15 – Boston Mini Cab Co.16 – Merix by Hair to go17 – Gelato Cafe19 – Style Cleaners23 – Boston Deli27 – Hanwell Dry Cleaners31 – The Abu Halima Centre31a – Vitalcare Services33 – The Golden Chip41 – The Little Wonder44 – Costcutter48 – DSA Accountants49 – GJ Templeman solicitors51 – Ryan’s free house52 – The little Art Room54 – A-Z Cars56 – Community Shop58a – George Bone Tattoo Artist60 – There Cycling68 – Prince of Wales68 – W7 Emporium68 – Horse Shoe Cafe75 – Wickes117 – West London Nissan128 – 1st Choice Tool and Plant Hire128 – The Depot tile stockists

145 – Access storage solutions148 – British Food and Wine151 – Studio 151156 – Boston Pizza158 – The Boston News160 – Tip Top Salon161 – Iverson Tyres162 – Corner House Cafe163a – Diamond Grill165 – Harveen Food and Wine165a – Hanwell Cars165a – Tools 4 Trade167 – Esso Service Station169 – Colorite Paint Co.173 – A&A Autos

Greenford Avenue(approximately 72 shopfronts)

Church Road:4 – Shell Service Station5 – Shahena’s20 – Hanwell Health Centre20 – Hanwell Eyecare Centre25 – RJ Wilde, upholsterers

1 – Rosario’s barbers2 – Cartridge World3 – Barry & Murray Funeral Directors19 – Sinton Andrews25 – Castle Residential27 – Salon Fryzjerski31 – Londis35 – Eden Press Ltd39 – Aya Market43 – Cash for clothes45 – Pearce Scott Creations47 – Urban Karahi

49 – Zabka Polish Delicatessen51 – Embassy Direct minicabs53 – Visage Dental Studio55 – Am 2 Pm59 – Arcadia Dry Cleaners61 – Butterfly Tattoo and Piercing63 – Second Time Around65 – Pound Busters69 – Robertson Smith & Kempson71 – Henry Paul72 – Tuffin and Wren73 – Pitshanger Bakery74 – Brunel Insurance Services75 – Memory Lane flower shop76 – Angela Francis hairdressers77 – PJ News79 – Kwik Frame80 – Coin Op81 – B&J Plumbing and Heating83 – Remedy Pharmacy85 – The Cuckoo87 – W Sherry and Sons89 – Spice of Hanwell91 – Alfie’s Real English Fish and

Chips93 – Najma internet cafe95 – Betfred97 – Dixie Chicken99 – Costcutter103b – K Avenue Wines105 – Kaftia computers107 – Greenford Security Services109 – Polska Kuchnia111 – Kings Barber307 – Silver Spoon309 – Beauty Box311 – JK Off Licence

1

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Greenford Avenue72

Boston Road54

Distribution of shopfront locations

Uxbridge Road95

SHOPFRONTS Contactus Ealing / December 2013 /

WHERE TO PARK• Lidl carpark: Uxbridge Road. Up to 3 hours

• Wickes carpark: Boston Road Up to 2 hours

• Boston Road stop-and-shop bays Up to 30 minutes

• George St car park: Uxbridge Rd Pay and display

• Street parking off Greenford Ave

313 – Jazz’s Barbers315 – Smakus Polish Delicatessen 317 – Venus Hair and Beauty319 – Rose Discount Store321 – China Kitchen323 – The Press Gang325 – Western Fried Chicken327 – Co-Op Welcome333 – Co-Op Pharmacy335 – Cliffords Newsagents336 – GH Baxters337 – AP Hardware Centre338 – Infinity340 – Sylvester’s Pet Shop344 – Hanwell Grocers348 – Pharmacy + 348 – Post Office Ltd350 – William Hill352 – Oyster Shell

Uxbridge Road(approximately 95 shopfronts)

48 – RSPCA Veterinary Surgery54 – Vistastar54 – Gold’s Gym64 – Class Designs68 – J. Dental Care70 – Eden beauty salon76 – Tony’s barbers78 – Nail Bar79 – Lifeline Learning Centre 81 – A Cain Funeral Services82 – Longstar Estate & Travel83 – Church Pharmacy84 – Hong Kong Garden

The Broadway:Ladbrokes2 – Makhir Cash & Carry3 – Heaven no.7Tangles hairSuperb PizzaEvolution hair

85 – Laghmanis Food & Wine86 – Hanwell Car Centre87 – Discount Glass Centre90 – Lidl91 – Hanwell Car Dealers93 – Best-one95 – Pearl Estates98 – Knight Sound & Light101 – Cafe des Amis103 – Jasmine Florists104 – Klassic Touch105 – Paul Golf domestic appliances106 – The Nest109 – Grill & Coffee110 – King’s Arms111 – Hanwell Fishmonger

113 – Kenways (second-hand)116 – Hanwell News118 – Property Shop120 – Beauty Bar120 – The Flower Factory120 – Web Max computers120a – Expresso Kebabs121 – Kenways Furniture122 – Big Bites Cafe123 – Just As New (second-hand)124 – Mleczko deli124a – Shalom community centre125 – Golden Internet Cafe125 – Spice of Ealing126 – Corner Carpets127 – Hanwell Chick’n’Spice128 – Strands hairdresser129 – Najm Supermarket130 – DH Law Ltd131 – Ealing Fabrics134 – Thai Cafe135 – Broadway Fish Bar136 – Elisha Salon137 – Sunrise Supermarket139 – Post Office Ltd140 – London Welding Supplies141 – West London Radiators142 – Book Smart accountancy143 – Keats144 – Peugeot145 – Joe’s fast food 147 – Hanwell Halal Meat149 – Microcentre151 – The Clock Tower Cafe153 – Domino’s pizza157 – Eleanor homecare, nursing, recruitment162 – Grays garage services163 – William Hill165 – Car Palace 167 – Johal and Co Accountants173 – London School of Accounting175 – Hum Tum Indian restaurant176a – A1 Washing Machines176b – Hanwell Pizza179 – Lahore Village179 – Hanwell Heating and Plumbing Centre181 – Master Cars UK183 – Sellers Estates187 – Pogrebok delicatessen189 – Hanwell Electrical and Plumbing supplies200 – Technique dentistry201 – Brandwest207 – Nisa Local211 – Ealing Accident Claims213 – I J King & Son furniture215 – Platyna beauty salon217 – Friendly CafeThe ViaductEaling Hospital

Bold is about effectiveness, confidence and leadership

Bold is a club for ambitious professionals and entrepreneurs who aspire to perform better, create what they want in life and elevate their careers or businesses to a leading position. Bold has two main categories of members: Business Builders and Career Builders. Business Builders are educated, skilled and bold entrepreneurs who have started a professional practice and are doing business in what they love. They are confident and resolute experts who aspire to grow their businesses and become leaders in their industry. Career Builders are educated, skilled and bold professionals who are prepared to do what it takes to achieve what they deserve and value. They are strong-minded and determined executives who aspire to be influential leaders.

Bold meetings are held at the prestigious Grosvenor Hotel (Victoria) at 101 Buckingham Place Road, London, SW1W 0SJ.

To get 20% special offer, mention ‘Contactus Ealing’

as your introducer

For further information visit Bold website at www.joinbold.com Contact Reza, the club leader, on [email protected], or call him on 020 7112 8785

So if you’re a Business Builder or Career Builder, Bold Club is where you find all the inspiration, guidelines and support that you ever need to be at the top of your game.

How can West Ealing benefit from a business improvement district (BID)? That’s the question that BID campaign manager Mathieu Rogers and his team have been asking W13 business-owners. With Crossrail coming and ongoing redevelopment of the Green Man estate, “people will want to invest in the area, which is likely to change considerably,” says Mathieu. “A BID will help improve the vitality and vibrancy of the high street, and it will have a multiplier effect,” he adds. “We will have a whole new community – maybe a more affluent one, who want to eat locally, shop locally, get their shoes fixed here...” “The BID will drive that investment, making it more likely to succeed.” The BID itself will be set up as a not-for-profit company, with a team put in place to deliver improvements on behalf of local business-owners.

“It has to be feasible,” says Mathieu, a Hanwell resident who also helped start up the Hanwell Hootie music festival. Mathieu is working with the established Ealing Broadway BID to ensure that local voices are heard. Among W13 businesses’ main concerns are costs, identity and crime. The BID ballot takes place in February.

www.bidwestealing.co.uk

FOCUS ON WEST EALING Contactus Ealing / December 2013 /

HUBUPDATE

Web Design

Digital Print & Copying

Full Colour Printing

Graphic Design & Branding

where colour matters

30years

celebrat ng

[email protected]

160 Broadway, West EalingLondon W13 0TL

(020) 8567 8727Say you saw us in ‘Contactus Ealing’and get £5 OFF orders over £50£5

O F F

West Ealing BID:one voice for shops

Next issue: West EalingComing in March 2014

Mathieu Rogers: Feasibility study showed 64% clear support for a West Ealing business improvement district (BID).Keep up to date on Twitter:@WestEalingBID

West Ealing’s USP: food shopping. All the major supermarkets have a branch here, and London’s longest-running farmers’ market operates at Leeland Road.

ContactusEALING

David Highton (second from right), chair of the West Ealing Hub Operational Group is saying: “I think the message from today is ‘Get on with it’,” at the Hub’s most recent open meeting in October. With feasibility study results describing “considerable interest” in a local coworking hub, the next step is to find the right space in West Ealing to locate the hub.

www.westealinghub.com

Let’s hear it for ChristmasIt’s not news that the bells started a-jingling a little earlier this year, like every year – which is still ok, as long as Christmas doesn’t one day turn into a year-round celebration. Ealing is full of fantastic gift shops, selling everything from handcrafted originals to select imported goods. But if you’re not into boxes and wrapping and bows, there’s always the option of gift vouchers for a favourite restaurant or cafe. If you’re happy to put some more thought into it, a gift voucher from a home-based business can work really well too – think reiki session or ticket to a networking event. Contact your local businesses and see what they can offer.

She may be less well known as “Queen of the Charity Shops” but high street champion Mary Portas has no reason to be any less proud of her chain of Living and Giving shops, which raises money for the Save the Children charity. According to Lindsey Douglas, the chain’s shop development

manager, six new shops were opened this year, with another eight planned for 2014. Does Mary ever visit these shops? “Yes, but we never get much notice!” laughs Lindsey. And apparently, if you search well enough among the rails, you can find a couple of Mary Portas Clothing pieces too.

Mary Portas charityshop on The Green

South Ealing husband and wife team Gareth and Tori Johnson (above) were all smiles on 2 November, for the opening of their Kaboodles gift shop on St Mary’s Road. “A gift shop is something I always dreamed of running,” says Tori. “In the last few years we’ve seen so many shops springing up in this area of South Ealing; it’s wonderful to be a part of it.” Sixty per cent of Kaboodles’ stock is British designed and made, and the pair – who met when they were 15 years old – thoroughly research any product before it goes on their shelves. From candles to sweets, prints and bags, Kaboodles offers shoppers a selection of local things to buy – just in time for Christmas.

Kaboodles for gifts

(Above left): A warm smile from Mary’s Living and Giving’s Lindsey Douglas welcomes visitors to the shop opening on 2 November at 2 The Green.

Will you be needing a new suit?

Come instore to see our Christmas selection

Say you saw us in ‘Contactus Ealing’ and get £5 off purchases over £30£5

O F F

127 Northfield Ave Ealing | W13 9QR

www.bkfancydress.com

020 8579 9135

/ Contactus Ealing / December 2013 FESTIVE SHOPPING

HAVE A MERRY CHRISTMAS Contactus Ealing / December 2013 /

Staying healthy during busy times

1. Let go of perfection – accept that things might not be as good as usual. Healthy habits may falter a little. It’s normal. People who try to be perfect when the whole world wants their attention tend to fall off in a big way.2. Don’t try new habits – trying to change when you are under heavy stress doesn’t work. Return to normality first.3. Clean slate policy – ate something naughty? Too much to drink? Forget it and move on.4. Keep simple habits going

– things like drinking enough water are healthy habits which can be held together even when you are busy.5. Avoid physical burnout – if you’re sleep deprived, your nutrition is poor, and you’re under heavy stress, intense exercise can make your health worse not better. Get the other stuff sorted first.6. Supplement if needed – there is no substitute for quality food. However, supplements can be useful if you’re struggling with nutrition.

Christmas can be a joy for many, but busy and stressful for others. Here are some tips for when your schedule goes into overdrive.

Giles Henry is a holistic personal trainer based in Northfields

Consider a high quality multi-vitamin or fish oil. Echinacea is good for boosting the immune system.7. Peace points – try to get points when you get time to yourself. It might be only 15-20 minutes but it makes a difference.8. It’s ok to say NO – you’re not superhuman. Remember if you say no to something it’s because you are saying yes to something that matters more.9. Sleep – aim for seven hours a night minimum. Do the best you can.

See Giles’s ad, page 19www.nutritionandexercise.co.uk

“Too much to drink? Forget it and move on”

Giles Henry, Nutritionand Exercise

Make 2014 the yearyou upscaled your lifeCarole Ann Rice is one of the

UK’s leading life coaches& Happy Monday columnist for the Daily Express

Carole Ann offers a “try before you buy”, no obligation, and free life coaching session.

Book yours now.

www.realcoachingco.com020 8566 [email protected]@CaroleAnnRice

/ Contactus Ealing / December 2013 FESTIVE PLANS

Get the flip-flops back out. And maybe you’ll only need them to pose in, but

bring sunglasses too. Koobla Bar and Restaurant in Hotel Xanadu on Bond Street will be celebrating the arrival of 2014 with a beach party, of all things. Why? “Because we’re not so formal anymore – we want to be more fun,” says Jana Weidlova, the hotel’s sales and marketing manager. In the lead-up to New Year’s Eve, the Koobla Bar and Restaurant will be hosting music nights every Friday until the end of December. Other seasonal celebrations include a Children’s Christmas Disco on 15 December, Boxing Day Buffet, and New Year’s

Hangover Brunch (while still wearing your sunglasses?). In fact, come for the party, stay overnight for the brunch, and Jana will organise your 10 per cent room discount – just say you read about it here first. In the meantime, check out the change of menu in the Koobla Restaurant, now with more international options: think Cichetti, grill, steak, fish and burgers. “We want guests to feel comfortable popping in wearing jeans for an after-work drink or bite to eat,” says Jana, originally from Prague but stationed at Hotel Xanadu since its 2012 opening. “Or maybe come early, have a cappuccino, meet

New year’s beachparty at Koobla Bar

“We want to be more fun”

Jana Weidlova, Hotel Xanadu/Koobla Bar

and Restaurantfriends, eat and drink, and then go out for the night.”See Koobla Bar ad, this page

www.koobla.co.uk

For more information and for bookings please contact us on:

Tel: +44 (0) 207 011 1000

Email: [email protected]

26-42 Bond Street, London, W5 5AA

www.hotelxanadu.com, www.koobla.co.uk

For this year’s magical festive season we made sure we have got something for

everyone

Now…. Let’s celebrate and make it a time to remember!

Winter Buffet Party or Sharing Menu Available from late November, bookings only

Children’s Christmas Party Sun 15th December (12pm – 4pm)

‘Sales’ Buffet Lunch (Boxing Day) Thurs 26th December (12pm – 4pm)

New Year’s Eve ‘Beach Party’ Tue 31st December (7pm – late)

New Year’s Day Brunch Wed 1st January (9am – 2pm)

START-UP OF THE MONTH Contactus Ealing / December 2013 /

This way to growthContactus Ealing

Q&A

Q: How does The Business Conductor help businesses?We focus you on gaining and retaining the most profitable and valuable customers. Starting by auditing and researching your business and market then focusing on your customers, we develop cost effective activities that drive growth. Using products, and marketing to pure sales, offline and online we aim for maximum return on investment.

Q: Why do you think businesses need this help?Most small business owners are experts in their products and services but fail to transmit the benefits to customers. A mistake often made is we think we can market to everyone but no small business can afford that

so ensuring you target the right audience is critical.

Q: How come you prefer to work with smaller businesses?When there’s an opportunity small business can act quickly. Coming from a big corporate background, innovation was stifled due to process so smaller is beautiful for me!

Q: What is your own business background?I have 16 years’ commercial experience. My last roles (concurrent) were marketing manager for Pfizer and professional tutor of marketing and management.

Q: What has been the response to your business?Amazing! I haven’t had to market myself as I get recommended by existing clients, so thank you Ealing businesses!

Q: Is Ealing a start-up hotspot?There are many bold and talented people wanting to make a business out of their passion. We are in tough times and Ealing town is changing, we need to make it what it should be – Boutique and Innovative!

See Peter’s ad, page 23www.thebusinessconductor.

co.uk

Now taking pre-Christmas orders for speciality food including cheese, charcuterie, wine and local real ale

Peter NewtonThe Business Conductor

/ Contactus Ealing / December 2013 ???

27 HAVEN LANE, EALINGLONDON W5 2HZ | 020 8997 1555

[email protected] | @W5PHYSIO

WWW.W5PHYSIO.CO.UK

Mention ‘Contactus Ealing’ and get 10% OFF initial consultation10%

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If you were one of the nearly 5000 runners in September’s Ealing Half

Marathon, you’ll already be familiar with the advantages of taking part. But what about local businesses – did the influx of visitors and the raising of Ealing’s profile impact on their bottom line at all? Hotel Xanadu and Koobla Bar and Restaurant had put on an ‘Ealing Half Special’ that weekend, including a healthy £10 menu. “We were pleasantly surprised how many people popped in for that after the half-marathon,” says Jana Weidlova, the boutique hotel’s sales and marketing manager.

The hotel’s positioning on Bond Street, across the way from the entrance to Walpole Park must have helped – “We were fully booked that weekend,” adds Jana (see page 18). Over at the W5 Physio studio on Haven Lane, just north of Ealing Broadway station, Greg Bagley and the team of physiotherapists are celebrating two ‘PBs’ among runners who were patients at the practice while preparing for the race, and feeling proud

that “they all completed the course, they all did well”. “There are definitely more people running now; it’s a sociable thing – you see so many people out, chatting while running,” he observes (see page 22).

Mention ‘Contactus Ealing’ and get 10% OFF FIRST TREATMENT10%

O F F

[email protected]

www.facebook.com/EstelleDaviesHomeopathyReiki

Estelle Davies Homeopathy & Reiki

Natural health and wellbeing for women and children

Are you looking for gentle, natural, side-effect free solutions to maintain your health & wellbeing?

Contact Estelle Davies to see how Homeopathy and Reiki can help you – free 15 minute telephone consultations on 07760168095

EalingRunning

2014 Ealing Half Marathon: Sunday 28 September

Local entrepreneur Carole Ann Rice shows off her Ealing Half medal after crossing the finish line at Lammas Park

Benefits of a half-marathon

BUILDING COMMUNITY Contactus Ealing / December 2013 /

© A

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Ealing Chamber of CommerceSt Andrew’s Church Centre

Mount Park RoadEaling

LondonW5 2RS

T: +44 (0)20 7556 2394E: [email protected] W: ealingchamber.orgTw: @ealingchamberAlso connect with us on LinkedIn

Festive Networking ReceptionWednesday 4 December 2013, 6.00pm - 9.00pmHotel Xanadu, 26-42 Bond St, London W5 5AA

To book your place contact Donna Subero, Events Executive

Join us for some early Christmas networking

Isn’t it time you discovered the benefits of membership of the Ealing Chamber of Commerce?

Streetbank sharingSo you buy a ladder. And

your neighbour buys a ladder. And your other

neighbour buys a ladder. Until every house in the street has its own ladder, that gets used maybe twice a year. Waste of space, and waste of money. But not if you’re into community sharing the Streetbank way. Streetbank is a website for helping people find things and skills in their neighbourhood, while also building community spirit – as you get to know your neighbours (and what’s in their sheds). Set up as a not-for-profit in 2010 by West Londoner Sam Stephens, the website’s membership now has 23,000 active users, with about half of those in London. Joining is free. Tess Riley, one of the

five-strong team keeping Streetbank going, is marketing and communications manager. Tess says: “Ealing is one of our three key boroughs,” not least because she’s an Ealing girl herself. The other two boroughs spreading the Streetbank word are Camden, and Hammersmith and Fulham. “We think Ealing is a great family place, with so many people already active in the community, and interested in doing more: sharing baby stuff, gardening advice, cooking skills...” she adds. Because it’s not only things like hedge cutters and garden chairs and tents available to borrow, but users also have access to their neighbours’ skills, teaching and advice. “Maybe 20 per cent of the site is used for skills sharing,”

says Tess. “And forty per cent for giving, and forty per cent for lending.” The Community Notice Board looks like a useful place to find out about local events too. I’m on Streetbank, by the way; I’m sharing my extra car seat.

www.streetbank.com

Streetbank founder Sam Stephens (bottom left) is sharing his garden spade.

/ Contactus Ealing / December 2013 EALING BIZ

Five minutes after walking into W5 Physio on Haven Lane, the talk turns to

cricket. Not surprisingly, as four of the world’s great cricketing nations are represented in the room.* Greg Bagley, the Australian, still plays, though not for any Ealing club. Stewart Ramsay is the England supporter, while Taryn Schutz sports the South African accent. The W5 Physio team of physiotherapists is completed by Vicky Carey and Sophie Cartlidge. “We called ourselves W5 Physio for a reason – and we like it here,” says Greg. “Haven

Lane is like a little village, all the businesses close by support and use one another every day.” Not only does W5 Physio provide “hands-on” treatment for conditions ranging from whiplash, to chronic back pain, to foot injuries, but healing aids such as acupuncture and custom tailored exercises. Recently Vicky Carey started running her “Fitback and Bumps” antenatal and postnatal pilates classes at W5 Physio, so women can exercise “with the confidence

that they’re in safe hands at this crucial time”. Upcoming plans at the practice include investment in an ultrasound machine: “In real time, it shows if there is a tear in the muscle,” Stewart explains. “Then we can use the machine to show how the treatment is working.” Greg and Stewart are also fundraising for the month of ‘Movember’ – last year they raised over £400.See W5 Physio’s ad, page 20

www.w5physio.co.uk

Trophies for the stars

* the fourth is the West Indian, me. [ed.]

Discussing the treatment options available at W5 Physio (l-r):Stewart Ramsay, Greg Bagley and Taryn Schutz.

(Above): Bullseye’s Nisha Sharma with one of the BBC awards.

W5 Physio: 5 sets of safe hands

The BBC Sports Personality of the Year is always a closely guarded secret – especially around the Bullseye Print and Awards shop in Hanger Lane, because that’s where the names are engraved into the trophies. This Norbreck Parade branch of the shop has been running for the past seven years (there used to be six branches, including one in South Ealing). Bullseye’s head office in Slough handles printing onto t-shirts, banners, and flags. “I like to think we offer a good selection of trophies and awards,” says sales associate Nisha Sharma. “Whatever you order will be ready in a few days.”

Did you know Ealing has a women’s cricket team?

Did you know Ealing has a women’s cricket team?

OLD ACTONIANSLADIES CRICKET

Join us for winter indoor games*

(venue: Brentside High School Sports Hall)8.30pm-9.30pm

Thu 14 Nov • Thu 28 Nov • Thu 12 DecCall 07960 392677 for details

* Women only; beginners welcome

CRICKET CLUB

CRICKET CLUB

OLD As LADIES contact: Marilyn Smith079 5837 1437 | [email protected]

Old Actonians Sports Club home ground: Gunnersbury Drive,

off Pope’s Lane, Ealing W5 4LL

@OldAsLadies

She encourages clients to take advantage of coming into the shop: “If you just order from a catalogue or online, you can get let down. Come in and we’ll advise you.” Bullseye has produced awards for many of West London’s well known companies and sports clubs, including BT, GlaxoSmithKline, and Ealing Trailfinders.

www.bullseyeuk.com

QUESTIONS AND ANSWERS Contactus Ealing / December 2013 /

Always being one to ask questions can lead us in interesting directions!

Back in the 90s I was headhunted into a consultancy that had just lost over £1m. Outwardly keen to prove myself; and in a moment of haste, I offered to give the board a presentation on the way forward. Inwardly though, I was terrified. At the same time, a board director asked me “So, what do you need to be a

success in your role?” It wasn’t long before I enrolled on my first NLP course.

Q: So what exactly is NLP and how is it useful?Well, sometimes NLP is referred to as an art and sometimes as a science. Both are true. Perhaps it’s the many applications of NLP that gives us a clue. NLP is often presented as offering invaluable intra and inter-personal communication tools. That’s certainly true. After all, who wouldn’t benefit from knowing how to manage crucial relationships, resolve conflict, and manage upwards – oh, and successfully return a loss-making company to profitability within 18 months? These are just a few of

For the love of NLP

“It has so many useful applications”

Helen Drake, Point Taken

the infinite possibilities with experiential, ethical NLP. Interested? Come and find out more.

See Helen’s ad, page 28www.pointtaken.com

Contact us for your free business review0207 993 86 24 or email [email protected]

Thinking of doing an online coupon deal or discounts to attract new customers?

Without an effective customer strategy you may make a loss...

We focus you on your most valuable customers for even greater returns!

Contactus Ealing

Q&AHelen DrakeDirector of Training at Point Taken explains how Neuro Linguistic Programming works

Contributed

/ Contactus Ealing / December 2013 TECH HOMEBIZ

Do clients run away from your website?What’s wrong with my

website – why isn’t it generating leads?

And what’s a ‘bounce rate’ anyway? Karen Peters of Web User Design is good at finding out answers to these kinds of questions – and explaining them. “I’m not into building websites – what I do is test the ‘user design experience’ to find out what may be off-putting about a particular website,” says Karen. This is not to be confused with SEO either, although once a website’s failings are fixed, that can always help. “SEO drives people to your website; we figure out what happens when people get

there,” explains Karen. “What do you want your website to do,” is the first thing she checks. “To get viewers to sign up to a newsletter? To sell something? Or is it to showcase a product? “A website should be designed to guide visitors to that point.” Karen has a checklist to see what’s working – or not. Maybe the keywords aren’t attracting the right audience. Maybe it’s the wrong colour, giving an impression about gender or age. Or, most unadvisedly of all, there’s music on autoplay. Various website review options are available: from basic webpage review reports to full redesign consultation.

Based in Berkshire, with over 15 years as a professional tester, consultation can be done face to face or by phone.

See Karen’s ad, page 27 www.webuserdesign.com

“We figure out what happens when people get to your website”

Karen Peters,Web User Design

Our services range from succession planning to assessing candidates for recruitment or promotion; to the design and delivery of individual and group development programmes; and to individual coaching at any stage of a career.

Discovering Talent, Building Teams, Unlocking Courage

Do you have the right people in the right place, with the right skills, at the right time?

Mention you saw us in ‘Contactus Ealing’ and receive a special gift at your first appointment

Traders associations •

Networking groups •

Business organisations •

Sports clubs •

Tired of waiting for Contactus to come to you?

Then come to us!Commission us to make a

booklet all about your members

Distribute at summer fetes, winter fairs, fun days, or just

display in shops on your parade

Email [email protected] for a quote

MAGAZINE COMMISSIONS:10% off any booked in 201310%

O F F

ContactusEALING

NETWORKING AND TRAINING Contactus Ealing / December 2013 /

A Bold experienceWhen I first joined

Bold, of course I wanted to have Reza

as my mentor (writes Carlene Bender). Reza Zolfagharifard, founder of the Bold Club, had a way with words that I enjoyed hearing. It fitted with the setting for biweekly meetings, the Grosvenor Hotel next to Victoria Station – itself an interesting change from the green calm of Ealing. But it wasn’t until my second meeting, a training seminar in partnership with the Fabulous Women networking group, that I could see how other Bold associates, coaches and mentors had plenty of their own experience to offer to the perspective of a small business. That daytime seminar, “Perfect your Pitch, Know your market & Create Partnership”, featured presentations from HR specialist Jo Langdale,

technology expert Zoe Cunningham and relationship coach Andrew Chuks. They were met with a tidy but interactive audience, which included another Bold associate, Sofie Sandell, the author of the book “Digital Leadership”. I’m proud of my membership in local networking groups – Athena Ealing, Fabulous Women and the Ealing Chamber of Commerce, as I think it provides opportunities for ‘Contactus Ealing’ to spread the word about businesses to other businesses. My membership in Bold, however, helps me to frame my Ealing business in a wider London context, which is likely to help my business to grow – especially if I get a boost now and again from listening to Reza speak.

See Reza’s ad on page 14www.joinbold.com

(Above): Bold Club seminar participants; (right) club leader Reza Zolfagharifard addresses a meeting.

West Ealing business owner Nigel Presky (left) of Express Print Ltd, with Ealing Tweetup organiser, PR guru Michael Greer at the SoundBite Festival’s Melbourne Avenue stage in September. It was the fourth staging of the free music and food festival. Contactus covers West Ealing: next issue.

SMALLBIZSATURDAYWhat will your business be doing on Saturday 7 December? High street shops, as well as home-run businesses, are being encouraged to celebrate Small BusinessSaturday UK by getting into the festive spirit and launching special offers, providing free gift-wrapping services or setting up Christmasfairs. Supported by entrepreneur and Dragons’ Den TV star

James Caan, the Small Biz Sat UK campaign hopes to gathergrassroots momentum and inject the ‘high’ back into the high street. Adopted by Chuka Umunna MP, shadow secretary for business, innovation and skills, the idea comes from a similar American initiative. Last year US shops clocked up $5.5bn (£3.5bn) in sales through such a promotion, with many customers sticking with the small stores for the long-term. Small and medium firms account for the lion’s share of private sector jobs, but get very little credit or recognition for their work, says the National Skills Academy for Retail, which helps shops meet their stafftraining needs. The retail sector is the UK’s biggest job provider, with more than 290,000 businesses employing over three million workers. As part of our own plans to support Small Business Saturday here at Contactus, we will retweet local business’ messages about the day, such as any special deals on offer. To support this shop local movement, tweet to us at@ContactusEaling, using the hashtag #EalingSmallBizSat.

www.smallbusinesssaturdayuk.com

@SmallBizSatUK

SoundBite was here

/ Contactus Ealing / December 2013 EALING HOMEBIZ

Chiswick-based Clare Maberly set up her company, Prime

Partnership UK, because she believes that at some point, businesses will need “the right people, in the right place with the right skills at the right time”, in order to truly bring their business plan to life. Clare’s company offers expertise through leadership development, HR support, and business coaching. “The greatest benefit to an

individual or sole trader would be for us to work together through a map of where they want to be, and then figure out

the steps to get them there,” says Clare. “They may be lacking in confidence, there may be things they need to practise, so we give feedback on communication skills and techniques for example.” As a chartered psychologist having worked with some big-name companies, Clare is now looking forward to applying her knowledge to SMEs.

See Clare’s ad, page 24 www.primepartnershipuk.com

“Homeopathy can be controversial since it’s difficult for people

to get their heads around and the research evidence base is still growing,” says Estelle Davies.* “It works differently to conventional medicine by treating the person and cause of illness not just the symptoms. It’s a holisitic medicine which can be used in conjunction with conventional medicine.” However Estelle has experienced first-hand how homeopathy works – she credits it for helping her family with many health issues including her own recovery from life-threatening childbirth 12 years ago. As a result Estelle says: “I’m particularly interested in women and children’s health – especially hormonal conditions.”

Now, qualified with a BSc 1st class honours degree from Middlesex University, and fully registered with the Society of Homeopaths, she wants to share her experience and knowledge. “People who come to me may have a preference for natural remedies (side-effect free) or can’t be helped conventionally,” explains Estelle, who has lived in the Pitshanger area for over 17 years. “We work on matching the individual’s holistic characteristic symptoms to the homeopathic remedy after a thorough one-hour consultation.”

See Estelle’s ad, page 20 www.facebook.com/

EstelleDaviesHomeopathyReiki

Help that’s just right for your business

Clare Maberly: “We give feedback on communication skills and techniques.”

Estelle Davies: Also a qualified reiki practitioner

Those tiny pills of wellbeing

Christmas shopping?This is by no means a complete list of all the Christmas fairs and markets in Ealing (imagine if we put all the schools ones in here!), but it’s a start:

Sat 23 Nov• 10.30am-1.30pmEaling 135 Christmas Gift FairSt John’s Church, Mattock Lane• 7.30pm-10pmEaling Mums in BusinessNorthfields Christmas Night Market: Kingsdown Methodist Church, Northfield Avenue

Sun 24 Nov• 12noon-3pmHanwell Winter Fair, next to the Clock Tower, Uxbridge Road

Thu 28 Nov• from 5.30pmWinter Wonderland in Northfields (shops stay open later on Northfield Avenue)

Sat 30 Nov• 11am-3pmFoxy’s Craft MarketThe Fox Pub, Green Lane• 11am-4pmThe Forester Craft MarketLeighton Road (also on 14 Dec)

Thu 14 Nov-Tue 24 Dec• The Ealing Christmas MarketEaling Broadway Shopping Centre

* Estelle recommends: www.homeopathy-soh.org

EALING HOMEBIZ Contactus Ealing / December 2013 /

It was her own experience of going on holiday with children (into a different time zone)

that inspired Anne Clay to create the product she named Lights Out Blinds. “My two boys are just like me – light sleepers, and when we went away it would always be a nightmare getting them to sleep if it was still light outside,” Anne explains. She was forever fiddling with bin liners, blankets and ill-fitting blackout blinds, trying to make the room dark enough. So she came up with her own portable, blackout blinds, and patented it in 2011, just as another big manufacturer brought a similar product to

market. “That wasn’t easy,” Anne says quietly – but the South African native, living in Ealing since 1999, managed to recover from that setback. Now her product has found a steady market among shift workers, photographers, and hospitals, as well as poor exhausted mums on holiday.

www.lightsoutblinds.com

Create darkness when you need it

“It would always be a nightmare getting them to sleep”

Anne Clay,Lights Out Blinds

Before (left) and after Lights Out

Contributed

Contributed

Contact Valerie:[email protected]

www.vivavideos.co.uk020 8566 0738

Mention ‘Contactus Ealing’, and get £5 OFF a ‘love-in’ testimonial video

£5O F F

Viva Videos specialises in web videos for small to

medium sized businesses

/ Contactus Ealing / December 2013 W5 CHARITY

Congratulations to Pitshanger Playcentre – named as ‘Netmums

Favourite’ 2013. The kudos from the popular parenting website will be a boost for one of W5’s favourite places for pre-schoolers. Not that it needs much boosting anyway – the place is a much-loved institution. Marion Doheny has been running the group since 1995,

when her own daughter, Roisin, was four years old. Ealing Council had been planning to close the playcentre but the parents didn’t want to lose it. “So we took it over, Denise Wicksteed and myself, and kept it going,” Marion explains. Roisin is now 22 years old and helps her mum out in the playcentre – especially on the busier mornings, when there can be up to 20 children

making use of the indoor creative area or grassy outdoor space (the playcentre is in an enclosed area of Pitshanger Park), or joining in the singing. As the playcentre is a registered charity, Marion is grateful for the funding they receive. “I’m proud of the community support,” she says. “From the parents, the businesses on Pitshanger Lane, and the Pitshanger Community Association. “It shows that we’re valued in the community.”

www.facebook.com/pitshanger

Pitshanger playtime

Marion Doheny (with three-year-old visitor Jennifer): “Parents say to me – ‘Thank God you’re here’.”

Lovely place for a birthday party: Pitshanger Playcentre’s outdoor toys include a sandpit and a bouncy castle in the summer. Contact 020 8998 1918. Follow on Twitter:@Pitshanger Playcentre

Are you ready for change?Would you like to create better

results for yourself?

Make 2014 your best year yet

Come about find out more about our popular:• Training and Workshops for Individuals

• Training and Consultancy for Organisations

• One-to-One coaching

Call or email Helen Drake for more information:

020 8995 [email protected]

www.pointtaken.com

Courses now booking:• Discover NLP (1 day) November, January, March

• INLPTA NLP Practitioner Training Modular (16 days) starts February 2014

Say you saw us in ‘Contactus Ealing’ and get 10% OFF

your course fee

Where Quality and Ethics in Training Matter

EALING HOMEBIZ Contactus Ealing / December 2013 /

What does £50 mean to your business?(a) dinner with a client?(b) a couple of networking meetings?or(c) spreading your message to thousands of potential customers?Choose (c), and advertise in ‘Contactus Ealing’ – the local Ealing business magazine.

Details on our website: contactusealing.co.uk

WHERE TO NETWORKHere are some of the networking groups and events in Ealing. Do you know of any to add to this list? Tweet me:@ContactusEaling

• Ealing Chamber of CommerceConnect4LunchContact: Sandeep Grewal@EalingChamber

• Fabulous Women (Ealing)First Friday of every monthContact: Kirsten Brown@Fab_Women

• Athena (Ealing) NetworkThird Tuesday of every monthContact: Jo Sumner@AthenaWLondon

• The Best of EalingContact: Sue Riddiough@TheBestofEaling

• 4N EalingBusiness BreakfastContact: Emma Renton@4N_Ealing

• London Ealing Business NetworkingBusiness Biscotti@DTLondonEaling

• Ealing Mums in BusinessContact: Shelley Henderson or Erin Thomas-Wong@ealingmumsinbiz

• Linked4GrowthContact Dipa Kotak @Dipakotak

• Ealing Tweetup (27 Nov)Contact Michael Greer @MGreer_PR

• BNI ISISEvery Friday at 6.45am till 8.45am At Ealing Golf Club, Perivale@BNI_ISIS_Ealing

Maddie Cunnane remembers what it was like at university,

studying graphic design before the current dependence on the Internet: “We used to do most of our research at the library,” says Maddie. “Before you start designing anything, you want an idea of the company, their style, and their competitors’ styles.” “Having their materials in front of you – brochures, annual reports, and press cuttings, provides a lot of inspiration.” Perhaps this explains why Maddie prefers designing for a print end-product, despite having worked in TV marketing for eight years earlier in her career. These days she specialises not only in business marketing materials, but society invitations: engagements, weddings, christenings. Her latest sideline is the

personalised print: stylised name-portraits in neat frames, ideal as presents for newly-named babies, or as a fresh twist on the “family portrait”. Maddie splits her time between an in-house freelance post, her own graphic design service, and running a stall for her prints at any of the local Ealing craft markets. Her favourite clients are those who “realise the value of having a professional brand image, and understand what they need.”

www.mlcdesign.co.uk

From TV marketing to graphic design

Look out for Maddie’s personalised prints stall at local craft fairs.

1. Lubricate moving partsGrab a can of WD40 and if you have it, attach the little red straw that comes with it. Now open your car doors and squirt the hinges. Don’t forget the boot and the bonnet, and give the bonnet latch a good going over too as this always sticks. Whilst you have the can at hand give all the wheel nuts a quick squirt to help remove all the salt and grit. This will stop the nuts seizing on.

2. Check your levelsWhilst you have the bonnet up it is time to check a few levels – oil, anti-freeze and the washer bottle. Now is also the time to check the battery.

3. Look hard at your tyresOnce you have ensured your car starts properly it is time to see if it can stop properly too. This means getting down and looking at the tyres. Check that you are running on safe and legal tyres. The legal limit is 1.6mm of tread. Then have a quick visual check of your tyre pressures. Happy winter motoring.

DIY winter car checksMark Pearce of etyres.co.uk shares a few bits of cold weather car advice

/ Contactus Ealing / December 2013 ESTHER NEEDLE

Carole Ann RiceAn inspiring and motivational business and life coach for over 10 years.

Anne ClayPortable pop-upblack out blinds:Keep

bedrooms dark and your kids asleep...

07779 719076

Blame it on the wash

with Esther Needle**a W5 businessmum

OK SO CALL ME A MUMPRENEUR

“Darling, as you’re at home today, would you mind throwing

my football kit into the washing machine?” These were the 17 words that changed my life. At best I have a hate-hate relationship with the washing machine, and this is the point where it all started. It is as if being located in the home (I was at that time finishing up post-grad and working part-time, soon to be pregnant and married) “entitled” me to be burdened with the housework forever and ever.

And now this is what being a work-from-home mum aka mumpreneur is all about. Say what you like about equality in the home, the glass ceiling in the office, or the sexism in the street, this is what it comes down to: if you’re the one earning less money, you get to wash the socks. And because you’re stuck with the socks and their friends, you don’t have enough time to really build your business. This is where I get to say “oh but it’s all so fulfilling” and “I get to be in control of my destiny”. But, no. Let’s talk about this.

Email me what you think:[email protected]

Parting shot: If you’re working from home, think about getting an office; it might help...

Use checkout code ECD20

at www.lightsoutblinds.com

for a 20% discount

(And Fabulous Women Ealing ambassador)

www.cleveracorn.comwww.realcoachingco.com

Motown Magic: Shola KayeFabulous Diana Ross tribute, Jazz Singer and Diva!

Get your party started!07734 963593www.motownsinger.com

Here are some of the Fabulous Women (and Marvellous Men) who meet at the Ealing group...

Ian GrayHard water solutions.

07968 520962www.limescaleproblem.com

Natalie GardinerLetterbox LoversLeaflet Distribution• door-to-door• business-to- business• hand-to-hand

07927 711600www.letterboxlovers.com

Upon completing the first year in business. Here’s to another.(with apologies to the poet e. kamau brathwaite)

Come ‘netwin’ with us in EalingWe meet on the first Friday of every month, 10am-12noon, at DoubleTree by Hilton London-Ealing, 2-8 Hanger Lane, Ealing Common, London W5 3HN

Ambassador: Carole Ann Rice

Isia Tlusty-SheenChiswick Gems: “Made by me for you and only you.”

Cathie O’Dea“Whatever your holiday needs, I’m here to help you.”

Juls AbernethyWeight Loss and Wellbeing Retreats for women who want to reboot their lifestyle

020 3701 1603www.thebodyretreat.co.uk

Emily Fawell

07967 639347www.4wellpeople.co.uk

Jess BakerMIMI. 100% Natural Skincare. In a Kit. Simple & fun to make at home.

020 8621 7575www.facebook.com/MimiSkincareKits

Angela WeyersLooking good helps you to feel good and I would love to show you how to do it!

020 8997 2123www.mystylistlondon.com

07873 137544www.chiswickgems.co.uk

07912 889964www.travelcounsellors.co.uk/cathie.odea

Home Phone Mobile Gas ElectricityInternet

Distributors WantedRun your own business without the usual risks… and help people save money!

• choose your own hours • full training and support

• up-front bonuses • earn a second income

• on-going commission • no stock to carry Earna secondincome inyour sparetimeFind out more!

D13L

Jose Rihan

07899 792778

[email protected]

moneyeveryday.co.uk

07899 792778www.savingseveryday.co.uk

Jose RihanI can show you how to make great savings

on all your household bills. Please get in touch – I’d be happy to explain the benefits available to you.

How ready are you? Take our free quiz and win yourself a prize! www.livealifeyoulove.co.uk/how-ready-are-you

MonicaCastenettoLife Change Coaching

Joy WebberGroundbreaking Japanese technologies to improve sleep, reduce stress and promote vital wellness.

07970 836937www.joywebber.com

Get in touch for a free trial session

Christmas shopping?

Carlene BenderEditor-publisher of ‘Contactus Ealing’ – your local magazine all about shops and services in Ealing.

07960 392677www.contactusealing.co.uk

ContactusEALING

Book your free 30 minute, no obligation

consultation now. Call Glenda Shawley on

020 8991 2767

www.thetrainingpack.co.uk

Do you want to start or grow a business? We can help.

If you’re a Fabulous Woman/Marvellous Man and would like to appear in this ad in the March issue of ‘Contactus Ealing’, please email [email protected]: £20/slot

Find out more at:www.fabulous-women.co.uk

Kirsten BrownFabulous Women managing director:“Fabulous Women is way more

than a business community – it’s a support network.”

07919 577997www.fabulous-women.co.uk

Mark Pearce

Tyres and batteries, free fitting at home or work

0800 028 9000 | www.etyres.co.uk

More about Mark: http://tinyurl.com/youtubeMarkPearce

If you would like to find out how Nutritional Therapy can help you, please call for a FREE 15 minute consultation

Resultsguaranteed!

Celebrating and promotingEaling’s shops and services

Published both online and in print

4 issues a year

Focus on biz in W5, W7

and W13

From March 2014, look out for ‘Ealing Homebiz’ as a supplement inside your ‘Contactus Ealing’

Our ‘roving’ schedule for 2014:These are the areas we highlight over the coming year:

March: West EalingJune: Ealing BroadwaySeptember: South Ealing December: To be confirmed (Pitshanger and/or Perivale) *PLUS: ‘Contactus Chiswick’ Christmas special*

If you’d like to advertise to any of these areas, please enquire about our new rate card.

Contact us to find out more:call Carlene: 07960 392677Twitter: @ContactusEalingFacebook: contactusealinghomebizEmail: [email protected]: www.contactusealing.co.uk

Ealing Homebiz^

{

Local business magazine– now incorporating

ContactusEALING

Be the first to know when the next edition is out: sign up to our

monthly e-alerts oncontactusealing.co.uk

Contactus Ealing December 2013

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Transcript of Contactus Ealing December 2013