connections - Oiltanking...EUROPE EUROPE 4 CONNECTIONS CONNECTIONS 5 Rapeseed oil, canola oil, soya...

THE WORLD OF OILTANKING VOL. 22/1 APRIL 2010

connections

E D I TO R I A L

CONNECTIONS2 CONNECTIONS 3

C O N T E N TS

“That's typical”: an expression you hear quite frequently. It can have positive connotations, but it also tends to be negative if it prejudges. Also in our business there are some facts which are — rightly said — typical, like the volatile oil prices or the ever-changing market conditions. However, there is something else that is typical: historically, the oil business has always been a male-dominated industry.

You might have already realized that Oiltanking is not one of those conventional companies. In fact, it is typical for Oiltankers to think outside the box and not shy away from pursuing untypical paths. That also goes for Oiltanking's human resources policy and workforce. For years, we have wholeheartedly encouraged female candidates to join us, and we are proud that a substantial number show considerable interest in our business, develop their careers and hold leading positions.

You will find out more about our typical business, (un)typical outcomes and, of course, the power of women in this issue.

I do hope you enjoy reading this issue of connections.

Gust SpaepenManaging Director Oiltanking GmbH

“That's typical”

IMPRINT connections Vol. 22/1/2010 Published by Oiltanking GmbH, Corporate Center, Admiralitaetstrasse 55, 20459 Hamburg, Germany, www.oiltanking.com, Telephone +49- 40- 370 99 485, Fax +49- 40- 370 99 499 E-Mail [email protected] Coordinator Gabi Wuestenberg, Manager Communications Editor Renate Eijkholt Design raz design Print V.I.G. Druck & Media GmbH, Hamburg Published Three times a year Copy Deadline: vol 22/2 15.06.2010

Contents

ASIA

WOMEN OFOILTANKING

EUROPE

INDIA

MIDDLE EAST

LEISURE & FUN

NORTH/SOUTHAMERICA

10 Gender-neutral balance

16 We Can, We Care ... a woman among men

07 Indonesian impetus

08 Oiltanking Nanjing takes off with a mind to flying high

04 Oiltanking Amsterdam goes bio

06 3x3 Re-certifications

14 IOT Mabagas Ltd. enters Indian market

15 Extraordinary growth accelerator

22 Triple certification for Star Energy Oiltanking

13 Value Innovation VIPs

30 New terminal in Lima | Peru: Focus on O&M contracts

24 Interview | Merje Volt, Oiltanking Tallinn

26 Cultural experience | From Hamburg to Singapore

32 The power of a woman | Capable women

36 I do's & Goo-Goo's

38 Love & Marriage | Double Dutch? | Lip service | Marital bliss | A day to remember | Sweet Valentine's Day

35 Sport | Sorry, women only! | The winner takes it all

40 Sport | Performer passion | Sounds good

42 Number 310

43 Reader's Corner

44 Last but not least | “Spice Girl(s)”

40SPORT

WOMEN

NORTH AMERICAPEOPLE & PLACES

10

13

E U R O P EE U R O P E


Rapeseed oil, canola oil, soya bean oil and other vegetable oils will soon be found at the Oiltanking terminal in Amsterdam. In 2007, Oiltanking Amsterdam and Mercuria Bio Energy B.V. signed a contract for the construction of a Bio Diesel Production Plant with a capacity of 200,000 tons per year. Seven new tanks at

the Oiltanking terminal in the Port of Amsterdam are to be built and will be used for the storage of feedstock and the rundown of the process plant. The small glycerin production stream will be designated as feedstock for further processing including, but not limited to, the conversion into syngas for bio-methanol production.A 42,000 cbm tank will be added to the Oiltanking Amsterdam terminal. On top of that, a barge jetty and additional infrastructure on existing jetties for seagoing tankers will also be included. As the process requires steam, two new boilers will be installed in Oiltanking's existing boiler house. And last but not least, the operation and maintenance (O&M) of the plant will also be part and parcel of the project. The commissioning of the plant and the related tanks is scheduled for the second quarter of 2011.

On February 19, 2010, Anton Klomp of Mercuria Bio Energy B.V. and Coen Huebner drove a 26-meter pile into the ground in front of representatives from Vesta, Enegise bv, the Port of Amsterdam and the construction companies as they all toasted the start of the construction with champagne.

The integration of this biodiesel production plant in the existing independent storage terminal carries many advantages for both parties and is a clear win-win-situation. As a blender and marketer of diesel fuel, it is a natural step for this customer to secure the supply of quality biodiesel through their own production capabilities. For Oiltanking, this significant investment demonstrates its confidence in the role biofuel will play in the future of European transportation fuels.

Oiltanking Amsterdam

On February 19, 2010, Oiltanking Amsterdam and Mercuria Bio Energy B.V. (new name VESTA Biofuels Amsterdam B.V.) celebrated the start of the construction of the Bio Diesel Production Plant.

A PILE Of WORk Coen Huebner (left) and Anton klomp pointing

at the 26-meter pile they have just driven into the ground.

About another 230 piles are to follow, forming the basis for the

foundation of the plant.

RAISING A GLASS Tony Allen, Energise bv, Anton klomp and Erik Pluimers, Mercuria Bio Energy B.V., and Benoit Lioud, Mercuria Energy Trading (from left to right).

REASON TO CELEBRATE Stored feedstock and rundown, with a throughput of 200kt/a, will be shipped/barged in and out of the Oiltanking terminal in Amsterdam.

goes bio

On January 28, 2010, PT Oiltanking Merak inaugurated its first independent bulk storage terminal for petroleum in Merak, Indonesia, with a party that appealed to all the senses.

E U R O P E

“Ready, steady...push!” The command was meant for four of the VIP guests — Gust Spaepen, Saryono Hadiwijoyo, Kindarto Kohar and Tubagus Haryono — who had the honorable task of pressing the red button symbolizing the start-up of the Oiltanking Merak terminal. They were standing on an elevated stage that had been transformed into a jetty with a loading arm, the button desk right in front of them. But not only did the decoration of the platform stimulate the senses of the more than 120 guests, but also the speeches given by Saryono Hadiwijoyo (Director Migas), Tubagus Haryono (Chairman of BPH Migas), Gust Spaepen (Managing Director Oiltanking GmbH) and Peter van Wessel (President Director PT Oiltanking Merak). The latter — together with some of the others — was also wearing a shirt made of Batik, the traditional and famous fabric of Indonesia, which made the spectacle all the more eye-catching.

The party on January 28, 2010, was the “official” inauguration of Oiltanking's first independent bulk

storage terminal in Indonesia. The first ship to call at its jetty, the MT “Torm Mathilda”, had already been successfully unloaded on September 1, 2009. Located on the Straits of Sundra in Merak-Cilegon, the terminal with a total capacity of 285,500 cbm (21 tanks) and two berths up to 110,000 DWT offers superior shipping economics for break bulk and distribution throughout the whole of Indonesia. The country's recently deregulated oil and gas market offered Oiltanking the possibility to gain another foothold in the Asian region and broaden its range of services. Depending on the customers' commitment, the terminal may soon be expanded further.

AS I A

Indonesian impetus


WORTHY Of ATTENTION In his speech Gust Spaepen underlined his satisfaction of having a first terminal in Indonesia.

Re-certifications In 2009, the management systems of the two Belgian

terminals in Antwerp and Ghent as well as the one of Terneuzen, The Netherlands, were audited by Kiwa* for re-certification in compliance with ISO 9001, ISO 14001 and OHSAS 18001. These three standards describe the need for a management system based on quality (ISO 9001), environmental aspects (ISO 14001) and occupational health and safety (OHSAS 18001). In 2006, the three standards were successfully combined into one integrated management system, which resulted in the certification for the Oiltanking terminals in Antwerp, Ghent and Terneuzen for a period of three years.

At the end of 2009, the management system, which had been audited in June 2009, was due for re-certification. All

the departments did their utmost to ensure that the documents were up-to-date and in line with the requirements for all three standards. As the results of the audits were excellent, the certification for ISO 9001, ISO 14001 and OHSAS 18001 was extended for another three years for the three terminals. On November 24, 2009, Kiwa presented the new certificates to the terminal managers, who celebrated the event together with their colleagues who were chiefly involved in the process.

BEAMING WITH JOY Colleagues of Oiltanking Antwerp with the re-certification certificates.

* Kiwa (a global quality assurance company)

3×3

Manager Oiltanking GmbH) and Dr. Peter Kreutzberger (Vice Consul-General, German Consulate General in Shanghai) addressed the audience respectively. The Deputy Mayor of Nanjing, Zhao Xiaojiang, also expressed his congratulations, emphasizing the importance of and affinity between the local government and enterprises. The opening ceremony was preceded by the illumination of a special O i l t a n k i n g logo by ten distinguished guests, each of whom pressed a letter button in sequence.

In October 2007, Oiltanking entered the Nanjing Chemical Industry Park to establish Oiltanking (Nanjing) Co., Ltd jointly with the Nanjing Chemical Industry Park and Nanjing Port Group. The terminal offers chemical and oil bulk liquid jetty handling and storage services to enterprises in the Nanjing Chemical Industry Park as well as to domestic and foreign traders and manufacturers in and around Nanjing.

warehouse license. Furthermore, the investment of 25 million USD in infrastructure and tank capacity expansion and the construction of a railway loading station also confirm Oiltanking Nanjing's intentions to grow further and stronger in the Nanjing Chemical Industry Park.

Loud drumming coupled with the impressive clanging of a gong and clashing cymbals accompanied the wild movements of a lion as it prowled back and forth in front of the eager spectators at the Sofitel Zhongsham Golf Resort in Nanjing, China. But rest assured — no harm came to our Oiltanking colleagues and over 150 customer representatives, government officials and guests who attended the event.

The lion dance has been part of the Chinese culture for thousands of years and is performed on auspicious occasions such as weddings, store openings and various celebrations. The lion, a symbol of power, wisdom and good fortune, chases away the evil spirits and brings happiness, longevity and good luck. What better way to start Oiltanking's ceremony before Rutger van Thiel, the Chairman of Oiltanking Nanjing and President of Oiltanking Asia Pacific, who delivered the welcoming speech to all the distinguished guests?! Koen Verniers (General Manager of Oiltanking Nanjing), Gust Spaepen (General

The Phase I opening ceremony & Phase II expansion signing of Oiltanking (Nanjing) Co., Ltd is a landmark for Oiltanking Nanjing. The terminal is ready and fully equipped to serve the market now that it has secured the necessary permits and licenses such as the port operation permit, foreign flag shipment permit and the bonded

On January 26, 2010, Oiltanking (Nanjing) Co., Ltd celebrated its grand opening and held the Phase II expansion signing ceremony at the Sofitel Zhongshan Golf Resort Nanjing, China, — a milestone for Oiltanking.

AS I A AS I A


AuSPICIOuS ACTING The dance of the lion is not choreographed to music; instead, the musicians follow the lion's movements. Each of the lion's moods and moves has its own special rhythm.

Oiltanking Nanjing takes off with a mind to flying high

RuTGER VAN THIEL (left) and Xie Chongxiu, deputy director of NCIP committee.

(*) Quota regulation: According to this policy, a certain number of a specific group of people, especially women, should be represented in certain functions and positions.

W O M E N O F O I LTA N K I N G W O M E N O F O I LTA N K I N G

The typical classification into “female professions” or “male professions” is only changing gradually. Every human being has different strengths and abilities. In order to respect and tap those personal virtues in an appropriate manner, it is essential that we break free from those deep seated stereotypes and overcome old clichés — especially those relating to career choices. Detlef Arlt, Head of the Human Resources Department of Marquard & Bahls AG, explains the company's human resources policy, which of course also applies to its subsidiary, Oiltanking.

connections: How many male and female colleagues are currently working for Oiltanking worldwide?Detlef Arlt: As of December 31, 2009, about 310 women and 3,530 men are working for Oiltanking. However, the number of women — both within Oiltanking and the group as a whole — has steadily increased in recent years.

Has the recruitment situation regarding women/men changed in the last ten to twenty years?The number of women on the labor market has definitely gone up, as has the number of highly-qualified female personnel. That said, the traditional stereotype up to this present time characterizes society: It is still chiefly women who take a career break to raise their children or decide to work part-time to reconcile their family and career more effectively.The Marquard & Bahls Group has expanded considerably over the last few years — also in terms of female and male members of staff. However, the ratio of male to female is until now rather high. There are various reasons for this: Firstly, more men than women still decide to study disciplines that are very interesting for our industry; Secondly, the oil business is still very much a male-dominated world, which means more men apply for jobs at Oiltanking than women. Nor should we disregard the fact that Oiltanking also has a high percentage of industrial personnel

that is subjected to enormous physical strain, effectively making jobs in this field unattractive for women.For us, the applicant's suitability for a position is the most important aspect to consider. At Marquard & Bahls, male and female applicants compete against each other in terms of their education, capabilities and experience; their gender is not an issue here.

What has obviously changed? And what does this mean for the Human Resources Department and newly recruited colleagues?Generally speaking, the classical image of a “male” or a “female” job is transforming, albeit bit by bit. More and more women are choosing disciplines or professions which traditionally have been dominated by men, and vice versa. It is pivotal for the Human Resources Department to guarantee equal job opportunities and foster them. We offer men and women equal apprenticeship and development prospects and try to make having both a career and family more managable for everyone. Nevertheless, reducing gender-typical barriers is not only up to the Human Resources Department. All colleagues and superiors — and indeed society as a whole — are part of the process.

Some job advertisements appeal more to men, others more to women. Has there been a shift toward a more gender-neutral balance?In order to avoid discrimination and boost the percentage of female candidates, job advertisements have

to be gender-neutral in many countries. Given that some job advertisements speak more to men than to women and conversely can be put down to varying factors, such as the candidate's profile, her/his interests and the industrial sector they are applying in. Therefore, a gender-specific balance cannot be achieved by a specific style of a job advertisement. Instead, you might attain it with the help of a quota regulation (*) — a measure which is not without its controversy. For us, it is of great import that the applicant's profile and qualifications are suitable for the position in question. Without any doubt, the number of excellently qualified women on the job market is constantly on the increase. Nonetheless, our employer branding activities address both genders equally: Our company should be perceived as an attractive employer by both women and men alike.

Is there a trend toward hiring more female candidates or having more women in leading positions, for example?There is a clear tendency toward recruiting more women. On the one hand, the number of qualified women on the job market is continually rising; on the other hand, demographic changes play a crucial role: It is becoming progressively

We Can, We CareGender-neutral balance

(**) One-year parental pay for parents who stay at home to take care of their children


The number of female employees at Oiltanking has steadily increased

in recent years.

Gender does not play a role in recruitments at Oiltanking; Suitability does.

WANTED Open-minded and spirited job applicants no matter what gender – just like the Human Resources Department of Marquard & Bahls AG itself (from left): karsten Walter, Maria Elena finkhäuser, Detlef Arlt, Susanne Thennig, Dina Weniger, Judith Jähnke, Wolfram Lüttich, Nina Harmstorf, Annika Meusel, Regina Cohrs, Gunda Walther, Ellen Redeligx and Marion Hinney.

Value Innovation VIPs

In early 2010, Tank 300-1 was scheduled to be out of service for a routine American Petroleum Inspection (API) and roof repairs. It was subsequently determined that the internal roof needed to be replaced. External estimates came in at US $200,000 and it was estimated that the project proposed would take approximately six weeks to complete.

The Houston Terminal operations and maintenance staff has a proven track record of performing jobs that would normally be outsourced to contractors. Given the potential financial loss and business interruption involved in the Tank 300-1 reparations, the team was asked to take on the

project on behalf of the company. Once a site-specific safety plan had been developed, the project could finally get underway. The end results speak for the hard work, commitment and level of expertise of this dedicated team: completed in only thirteen days, their efforts resulted in cost savings of US $69,000 for the renovations. And by getting the tank up and running four weeks early, they saved an additional US $120,000 in revenue. The project clearly demonstrates what can happen when great employees have innovative ideas that are brought to fruition.

If you want to see the Oiltanking Value Innovation initiative at work, look no further than the Oiltanking Houston Terminal, Texas/USA: a clear demonstration of the company's “We Can, We Care” philosophy.

WELL DONE! The Oiltanking crew in Houston took it upon themselves to repair the tank roof of the 49,836 cbm Tank 300-1.

N O RT H A M E R I C A W O M E N O F O I LTA N K I N G


challenging to find highly-qualified members of staff. That is why it is vital to promote, train and retain employees — irrespective of whether they are men or women.For leading positions at Marquard & Bahls, the employees' qualifications, achievements and potential are all taken into account, regardless of gender. When recruiting junior employees, we specifically try to maintain a balance between male and female candidates.

Is there a difference between the male and female management styles? To what extent? And what does this mean for colleagues?There is no single answer to this question. While some would like to claim that men and women have the same abilities, motivation and attitudes and therefore “lead” the same way, others are convinced that specific competences are “typically feminine” or “typically masculine”. According to this theory, communication skills and empathy tend to be credited more to women than men; and men are seen as more success-oriented, aggressive and competitive. And others again believe that “femininity” and “masculinity” manifests itself in divergent forms, making it impossible to define certain traits as clearly masculine or feminine. The critical thing is to avoid the trap of stereotyping and forming prejudices. You should not forget that neither men nor women build homogenous groups. Moreover, as far as management styles are concerned, other elements like background, culture or age, not to mention the individual's situation, matter much more than gender-specific distinctions. One thing is certain, however: there is no such thing as a distinctly feminine or masculine management style.

Do people see women in leading positions differently or do they scrutinize them more severely?Broadly speaking, no: In our company men and women in leading positions enjoy the same standing. Non-discrimination, no matter on which level, is crucial for us.

Topic: Maternity leave — Is it different today compared to the past?At Marquard & Bahls, we support the re-entry of our colleagues after they have been in maternity leave. We examine all the possibilities and might, for example, offer the option of combining working from home and coming in to the office.

Are there any male colleagues who have chosen to stay at home and take care of the children instead of their partner?This varies considerably in relation to the cultural backgrounds and country-specific conditions. In Germany, for instance, the number of men who take paternity leave is still quite low. But since the so-called “Elterngeld” (**) (parents money) was introduced nation-wide, paternity leave has shoot up appreciably: Before 2007, only 3.7 percent of fathers opted for it; today, however, paternity leave amounts to around 18 percent. Whether the mother or the father takes parental leave is a very personal decision. We support our colleagues — both men and women — and we do our best to make it easier for them to return to work. Up to now, no male colleague has taken paternity leave. However, things can still change …

Breaking down gender-specific barriers: colleagues and superiors at Oiltanking have a responsibility, too.

At Oiltanking we consider it important to promote, train and retain colleagues — regardless of their gender.

Non-discrimination, no matter at which level, is a matter of course at Oiltanking.

The aim of the partnership is to exploit the largely untapped industrial and agricultural waste streams in India and become the Indian market leader in the construction, operation and ownership of commercial-scale biogas plants — a market that is currently unstructured and thus has little organized competition. According to the Indian Renewable Energy Development Agency (IREDA), the potential for power generation from biogas in India is around 12,000 MW(e), which is equivalent to the national power generating capacity of Vietnam or Denmark.

Mabagas International GmbH will support the joint venture (JV) in terms of the concept development, technical planning in operations, technology implementation, quality and safety control procedures, and knowledge transfer — especially in biological process control — through specific training. IOT will assist the new company in managing the interface with government and regulatory authorities, fund raising, engineering, construction, operations, feedstock and input management, as well as the management of secondary products.

To support its ambitions, IOT Mabagas Ltd. is in the process of establishing long-term alliances with feedstock suppliers, cooperatives, associations, project developers and carbon financing agencies. Since biogas projects in India have the potential to generate significant numbers of internationally tradable carbon certificates, IOT Mabagas Ltd. will draw on the carbon market expertise of Mabanaft B.V, a Mabagas sister company, to maximize the commercial value for the JV entity.

The prestigious contract for the IOT/Oiltanking joint venture (JV) involves the engineering, procurement and construction (EPC), and operation and maintenance (O&M) of crude oil, finished-product storage and associated facilities at the upcoming 15 MMTPA grass roots refinery of the Indian Oil Corporation (IOC) at Paradip on the east coast of India in a Build-Own-Operate Transfer (BOOT) model. Amongst other things, the facilities comprise eleven crude oil tanks (660,000 cbm) and 35 product tanks (750,000 cbm). While the financial conclusion of the project has already been completed successfully, the facilities are to be commissioned in 24 months to coincide with the refinery scheduled to commence operations by March 31, 2012. The BOOT period is for 15 years, after which it is to be handed over to IOC.

The project will be executed by IOT Utkal Energy Services, a special purpose company formed by the IOT/Oiltanking consortium and headed by Dr Ravi Kumar. He has an excellent track record as the CEO of Indian Oil Skytanking, which owns and operates the Aviation Fuel Terminal at the new Bangalore International Airport and which recently won the contracts for O&M and into-plane services at Delhi International Airport. IOT has called in IVRCL Infrastructure and Projects Ltd. as a corporate partner; IVRCL will take on the EPC contract for the civil works, while IOT will assume the lion's share of the EPC work and the responsibility for the operation and maintenance of the terminal.

At the peak of the EPC activities, there will be around 5,000 people working at the site. Apart from the size, the other key challenges will include logistics management and coordination with the various agencies like the Project Management Consultant, IOC Projects and the IOC refinery operations, vendors and sub contractors, and

boundary management in a geo-politically sensitive area. IOT's previous experience of having built a tank farm at Paradip and IVRCL's expertise in noted boundary management and working at Paradip for the past two years will come in handy.

The Paradip Terminal Project will boost the expansion of IOT since it will provide by far the highest value contracts for EPC and O&M for the company in addition to returns on capital investments. Paradip will also strengthen IOT's bid for larger projects in India and abroad in the future.

I N D I A


I N D I A

In December 2009, IOT and Mabagas International GmbH formed a 50/50 joint venture called IOT Mabagas Ltd. with a mind to entering the Indian biogas market.

In November, 2009, the IOT Infrastructure & Energy Services Ltd. (IOT)/Oiltanking joint venture won the Paradip Terminal Project from Indian Oil Corporation (IOC) in a global bidding process against some stiff competition, thereby reaching a landmark and vastly accelerating growth.

IOT Mabagas Ltd. enters Indian market

Extraordinary growth accelerator

About biogas Biogas primarily consists of methane and carbon dioxide which can be produced in biogas digesters. Biogas is produced through the anaerobic (oxygen-free) digestion of biogenic matter, such as sewage, food-waste, industrial organic waste, animal dung/droppings or energy crops (e.g. napier grass). PATH Of GROWTH The Paradip Terminal Project in India will

boost IOT's presence and importance more than ever before.

PAKISTAN

AFGHANISTAN

SAUDI- ARABIA

IRAN

INDIAOMAN

IRAQ

CHINA

Duschanbe

Kabul

Islama- bad

Colombo

Mumbai

Delhi

Tehran

SRI LANKA

KU-WAIT

Indian Ocean

Muscat

KAZAKHSTAN

ARAB.EMIRATES BHUTAN

BANGLA- DESH

MYANMAR

Dhaka

NEPAL

Arabian SeaGoa

Chennai

Scale 1 : 36,000,000

N

Oiltanking TerminalCities

Paradip

copyright StormFisher Biogas

CONNECTIONS 17

W O M E N O F O I LTA N K I N G

Ok, Linda Sterner lives in Texas — a state that is practically synonymous with the oil business. That doesn't necessarily mean that a woman has to start working in the industry. However, Linda was only 21 years old when she signed for Union Carbide in 1976. Admittedly, in the beginning she found being exposed to a very male-dominated environment a bit “scary and intimidating”. She still recalls with dismay an unpleasant experience many years ago: Her male colleagues told her (and not because of religious reasons!) that she could not join them for lunch but had to wait until they were finished. She ended up all by herself at a different table.

When the Dow Chemical Company sold their Texas City marine terminal to Oiltanking in 2004, Linda decided to accept the offer from Oiltanking and start at the company. So, after 28 years working for Union Carbide (and Dow as it later became), many of which she spent in process units for the manufacturing of chemicals, she switched to “the other side”. Now she was able to connect the dots from the beginning to the end (production

W O M E N O F O I LTA N K I N G

PERSONAL EXPERIENCE “When I started back in 1976, a female shift leader was unheard of.”

through shipment). And she also discovered that the terminal side of the business was even more male-dominated than the manufacturing side.

Today, Linda is the shift leader for the ethanol business sector. Loading all modes of transportation with ethanol and its derivates, working with logistics, accounting and directly with clients, as well as supervising four operators are all part of her daily work routine. She is absolutely convinced of the principle of “leading by example”: “I run Oiltanking's business

as if it were my own — I work hard so that others will have faith in me. With so many years of experience, she “learned her lesson”. “I think that women often place added pressure on themselves by trying to ‘do it all’. But as I was confident that I had the respect of my male colleagues, I came to the conclusion that you really don't have to work twice as hard — you just have to work. Of course, physically we do the jobs the same, but I believe men and women definitely communicate differently”, adds Linda explaining why she tries to “speak their language”. “I really do think it's true that men can be assertive, but an

assertive woman is viewed as being offensive. And, of course, it has happened (with some men) that her opinions are not valued just because she's a woman. However, in today's world she doesn't see much of a difference in the reaction to her gender and often the customer representatives she works with are … women, too!”

“So in general there's definitely a wider acceptance of women working in ‘traditionally male’ jobs” notes Linda. This also applies to her own daughter who is a shift worker at Oiltanking. “As my daughter has children of her own, I help with my grandchildren as much as possible. I very much understand her juggling act between the children and her job having gone through it myself when I was raising her and relying on family to help me. But not working? No, it just wasn't and isn't ‘me’. I've really enjoyed my career and the experience of working around men.”

We Can, We Care

… a woman among men

CONNECTIONS16

There are certain professions, such as a nurse, a hairdresser or a child care worker, that are still pigeonholed as careers for women. Occupations such as a mechanic, an electro engineer or a lorry driver, however, bear a typically male image. The oil business also falls into this category. We would like to introduce you to Nicole Laute, Anja Paikert, Linda Sterner, Celine Tan and Priyanka Upreti — five of our female colleagues who clearly demonstrate that they can hold their own in this “male” dominated business. And as if that was not enough, they have even taken on roles that are usually performed by men. Talk about girl power!

“Since I am in a male-dominated profession,

I try to “speak their language.”

Shift leader in the ethanol business sector, Oiltanking Texas City, Texas/USA

Linda Sterner



Even during her school years, technical manager of the Oiltanking terminal in Hamburg, Germany, Anja Paikert's mind was made up: Male-dominated jobs are simply better! This firm conviction stemmed from an experience she had during a vacation job at an electro-technical company. There, many women worked side by side on the assembly line where only one man supervised both them and the machines.

Right after finishing her degree in chemical engineering, Anja once again experienced what it is like to work — or rather not work — in a “man's world” : Her application for a job in Japan was rejected on the grounds that the position in question could not be filled by a woman for cultural reasons. “My friend from university got the job and I visited him in Japan later on. The decision to reject me was fair enough. After all, when in Rome, do as the Romans do!” comments Anja. She would not have become what she is today had she taken this experience as a setback. Instead, she started working for an engineering office in Cologne and later on for a pipeline and plant manufacturing company for terminals and refineries in Munich — a male-dominated business to say the

LADIES fIRST “One of the nice things about being a woman is you always get to go first in the buffet line”, comments Celine with a smile.

least. She then applied to a job advertising and joined Oiltanking in 2002. As a technical manager, she and her team of eight colleagues are responsible for the technical preparation of the terminal. Drawing up cost estimates for new constructions, the technical and engineering planning, and the realization of reconstructions and new buildings are just some of her array of duties.

Anja's sound self-confidence, expertise and persuasiveness have earned her the respect of her colleagues. “I find it something of an exaggeration to say that women have to work ‘twice as hard' as men to achieve the same. But women should really avoid making mistakes” explains Anja. “Hence my tendency towards meticulousness and perfectionism.” And according to Anja the fact is that your (male) teammates lay down the rules. Women should either

Pacific region. Providing strategic support to the management and leading the fund-raising campaigns for various entities are just some of her various tasks. When it comes to negotiating, she doesn't sense that her counterparts react differently because of her gender. “It is equal”, she ponders, “but men do do their jobs differently: they are more dominating, whereas women are more consultative.” Her belief in “leading by

example”, “walking the talk” and “delivering what you promised” has earned her the respect and appreciation not only within the company but also from her international business partners. According to her, the oil industry is one of the industries with the highest entry barriers. It provides you with a global perspective and is the engine of all economic activities. “Consequently, my job is quite multifaceted and demanding”. Celine also adds that she is convinced

accept these rules and use their chances or look for another field. This also goes for men working in typically female professions. She is convinced that when it comes to applying for leading positions, women are more reluctant than

male candidates and not as prepared to take risks. “If a boss throws women in at the deep end, they can hold their heads above water just as well. But women are less likely to jump voluntarily.” According to Anja, male-dominated jobs do not consider social aspects. Therefore, the compatibility of career and family is simply not an issue (yet!). For her, one thing is sure: “A woman doing a man's job has to face her male competitors. Having children would have cut across my professional path. Therefore, I decided against having children at a very early stage. That is why I can focus fully on my work during the week and enjoy the freedom to travel with my life partner or go for a ride on my motorbike on the weekends.

that in order to show that they are serious about their work women have to work twice as hard as men.

Celine experienced being “just” a housewife from 1999 until 2002 when she stayed at home to be with her young family. “It was a 24/7 job! I didn't know when the week ended and the weekend began. I found it much

harder than working in the office.” Now, she combines her family and career through precise time management and the ability to multitask. “But I think these abilities apply to all women with a family, whether they have a job or not. Family support like

husbands doing their bit (whether big or small), grandparents coming to the rescue and the fact that we here in Singapore are fortunate enough to have domestic helpers from the Philippines and Indonesia are all pillars that contributed to me (and other Singaporean women) being able to achieve my career dream.

“I think there is always a certain amount of gender stereotyping

when it comes to women, so women generally have to work harder to prove themselves.”

“In my kind of job, you can't afford to be too sensitive or

resentful. Blonde jokes and coarse remarks are quite normal.”

Technical Manager, Oiltanking terminal Hamburg

Anja PaikertCeline Tan

“INDEPENDENT, SOuND, INDIVIDuAL — the Oiltanking philosophy especially applies

to me”, says Anja Paikert.

When Celine Tan switched over from the financial industry to the oil industry by joining Oiltanking Singapore in 1990, she was no stranger to working in a male-dominated business. But not to such an extent that she was the only female manager at financial manager meetings, as was the case in the early nineties! “I have seen the glass ceiling for women being broken over the years. Nowadays, you find more female corporate leaders and more women being represented at board level. This change is a source of inspiration and motivation for me”, comments Celine on the situation in Asia.

The Oiltanking group is constantly growing. As a consequence, Celine's responsibilities have also increased and broadened over the years, allowing her to develop personally and professionally. She joined Oiltanking as finance and administration manager. Today, as Vice-President Finance Oiltanking Asia Pacific, she oversees the entire range of financial and administrative activities in the Asia

Vice-President Finance, Oiltanking Asia Pacific



If you visit IOT's Navghar Terminal and there happens to be a safety fire drill taking place, you will see this petite young lady handling the foam and water monitors and working shoulder to shoulder with the shift engineers. Working at the

terminal now seems “as

normal as blueberry pie” to Priyanka Upreti. But she admits, “at the start it was quite challenging, being the first female employee working in field operations at IOT Navghar. However, with time, I have got to know the team members and they are more than supportive.”

Priyanka, was selected by IOT straight out of university, after having completed two Masters in Chemistry

and Technology in Safety. Since July 2009, she has been a trainee engineer in the HSSE department and entrusted with various duties such as maintaining and reinforcing a safe operational work culture by offering proper training to the company's personnel and contractors, including the security staff, and the safety inspection of

equipment and facilities. She adds that carrying the

responsibility of a safety officer is very demanding as you need to be alert to everything in the working environment: “The oil industry is different from

other industries since serious accidents might not give an

employee a second chance to rectify the problem and learn from

his/her mistakes.” And she continues that, as a working woman in the oil industry, you often need to perform according to very male-oriented criteria. “The organization's work culture is also crucial for women in male-dominated jobs. If your colleagues are positive and helpful, like at IOT, then you can perform just as well as your male colleagues with a similar amount of effort.”

Her focus, application and commitment are also obvious for clients, although — to be honest — it took time for

Trainee Engineer in HSSE, IOT, Navghar TerminalCorporate Lawyer, Oiltanking GmbH, Hamburg

Priyanka UpretiNicole Laute

“GIVE RESPECT AND EARN RESPECT” The motto Priyanka

lives and works by.

themselves so seriously, make less of a fuss about their work and consequently are less effective in marketing themselves.”

Nicole demonstrates how she reconciles her career with the upbringing and well-being of her son: three and a half months after giving birth to her son, she returned to work — albeit with reduced hours and only working from home. After six months, she increased her hours to 25 hours being in the office three full days. “Thanks to the technical possibilities my laptop and mobile phone offer, this is no longer an issue in my sector. My son is at kindergarten and I have a nanny who picks him up and takes care of him until I get home from work. “I'm also very lucky to have a flexible and understanding boss. If something unforeseen happens I will discuss this with Flannan and together we will find a flexible and practicable solution.”

“How you're perceived on the job depends more on your personality than your gender.”

When Nicole Laute saw the job advertisement for Oiltanking ten years

ago, she thought that the work sounded interesting. “I did not have any second thoughts about the oil sector” recollects

the lawyer. She is one of the three female

lawyers working (headed by a male) in the legal

department of Oiltanking GmbH. Her responsibilities

include advising the profit centers worldwide on all

industry-specific topics, e.g. the checking and drafting of

contracts, participating in contract negotiations and administration

of the global insurance program.

Of course, today Nicole Laute knows the oil business very well

and perceives it as “a bit different” to other industries: “On the one hand, due to the high percentage of men; on the other hand due to the internationality of both the projects and colleagues.” Nevertheless, women are relatively well represented in the

“If you show strong determination, you should be able to

undertake all types of jobs in any industry.”

some of them to adjust to her being a woman. But the trend that more women are becoming empowered is apparent and Priyanka talks about the situation in India: “Women are entering newer professions like the aviation and off-and-onshore oil industries. In fact, some of my friends are working on oil rigs as we speak!”

For now, Priyanka is still single but maybe one day …! However, she finds it hard to imagine just being a housewife after having earned herself an engineering degree. “I grew up in a family where we were taught to be self-dependent. Having seen my mother successfully combine a career in teaching along with managing the home front, I would prefer to be independent — a working wife instead of just a housewife.”

HANDY HINT “Don't be put off and don't be squeamish”, says Nicole Laute, offering advice to women who are interested in ‘male-dominated’ jobs.

legal sector — internationally as well. “That's why I often deal with women and men have already got used to us female lawyers” explains Nicole. “I've never encountered any problems or sensed any surprise on the side of foreign partners, either. Admittedly, some men behave strangely due to their cultural background — from a Western European woman's point of view that is — like when I was in Tokyo on business and my counterpart found it difficult to look at or address me directly.”

Nicole earns respect from her counterparts by approaching them matter-of-factly and being well prepared. However, sometimes she cannot help feeling that women are scrutinized more critically as to whether they are up to their job than would be the case for male colleagues. According to her, this sometimes seems to depend on the age of the people she deals with: it is more natural for younger men to work alongside well-educated women than for the older generation. In order to achieve the same as men, it is frequently not enough ‘to work twice as hard’. “Women behave differently to men and are also regarded differently by men”, she many a time observes. “Women don't take

provided, they are also expecting the same level of reliability and efficiency in terms of health, safety, security and environment (HSSE). Only then can a high level of confidence from clients be achieved. With the growth and changes experienced, everyone at Star Energy Oiltanking quickly believed in the importance of a management system for health and safety but also realized the necessity of administering three management systems more efficiently by integrating them.

OHSAS 18001-2007 (Occupation Health and Safety Assessment Series) is an international occupational health and safety management system adapted and certified by organizations of all kinds which are increasingly concerned with achieving and demonstrating sound occupational health and safety (OH&S) performance by controlling their OH&S risks in a way that is consistent with their OH&S policy and objectives. As part of Star Energy Oiltanking's OHSAS certification process, in 2009 an occupational health safety assessment of all terminal functions was conducted to evaluate the risks arising from a hazard taking into account the adequacy of any existing controls and deciding whether or not the risk was acceptable. The process thus helped to determine the activities that are associated with the identified hazards and where the implementation of controls is necessary to manage the risks.

Along with the efforts in 2009 and as part of the company's continuous improvement program in line with ISO 14001 to have a paperless system, Star Energy Oiltanking also developed an electronic Integrated Management System (eIMS) in-house. This enabled colleagues to manage the three management systems more efficiently with an in-built system for the reading, control, approval cycle and

auto-archiving of the changed or obsolete documents. Today, the terminal in Jebel Ali is the fourth within the Oiltanking network to have triple certification: ISO 9001-2008 Quality Management System, ISO 14001 Environmental Management System and OHSAS 18001:2007 Health and Safety Management System. All three systems are being managed and administered electronically with the aforementioned electronic integrated management system.

Today the terminal in Jebel Ali is the fourth within the Oiltanking network to have triple certification.

Though 20 years in operation, the terminal based in the world's largest artificial harbor in Jebel Ali is considered to be state-of-the-art. It now has a total storage capacity in excess of 851,000 cbm (5.35 million barrels) and caters for a whole range of clean petroleum products. The terminal was developed in 5 phases over a period of 20 years. With the currently ongoing phase VI expansion, Star Energy Oiltanking will add an additional 60,000 cbm of fuel oil storage capacity in the course of 2010 to start bunkering operations in the Jebel Ali Port in 2011. The total capacity after this development will reach 911,000 cbm in 34 tanks ranging from 3,000 cbm to 80,000 cbm.

It is Oiltanking's policy to conduct business in a safe manner and manage risks associated with its business responsibly. The company has built up a strong and distinct corporate culture, encouraging its highly trained personnel to take conscious decisions in their day-to-day work, and it believes that it has taken a big step toward strengthening it even further. The triple certification plays an important part in this.

M I D D L E E AS TM I D D L E E AS T


At the beginning of 2009, colleagues from Star Energy Oiltanking learned that the company was looking to obtain another certificate, namely OHSAS 18001:2007 — a health & safety management system. And, having already been certified with ISO 9001:2008 (quality) and ISO 14001:2004 (environment) it left some people wondering: another management system?Over the last two decades, Star Energy Oiltanking in Jebel Ali has firmly established itself at the forefront of terminal operations on the Arabian Peninsula. Its expansion into one of the region's leading independent providers of petroleum storage is based on a commitment toward

developing the range and quality of services available whilst anticipating and fulfilling the clients' changing needs and continuously improving internal processes and procedures.

“The business is undergoing changes due to the growth of the terminal but also to its clients'

changing needs.”

It is imperative to adapt and cope with changes. The clients are not only expecting reliability and efficiency from Star Energy Oiltanking in the quality of services

Triple certification for Star Energy Oiltanking In November 2009, Star Energy Oiltanking's terminal in Jebel Ali, United Arab Emirates, received the triple certification for its quality, environmental, and health and safety management system. All three systems are being integrated and administered electronically.

ALL-STAR CAST Team power stars at the state-of-the-art terminal of Star Energy Oiltanking in Jebel Ali.

I N T E R V I E W

CONNECTIONS 25

Introducing …… Merje Volt, Terminal and Marketing Manager for Oiltanking Tallinn, Estonia — another colleague whose face can be seen in Oiltanking's international advertising campaign “We Can, We Care.”

WHAT DID YOU WANT TO BE WHEN YOU WERE GROWING UP? My dream was to be a waitress. This was the most adorable job in the world for me — to make people happy by smiling and bringing them hot chocolate and ice-cream. HOW DID YOU FIND OUT ABOUT OILTANKING? In my case, Oiltanking found me. I started working at the terminal (owned by the Finnish company Sonmarin) in 1994. Oiltanking took over the terminal in 1999. WHAT ATTRACTED YOU? When I decided to change my job, our terminal was not yet ready and when I first visited the company it was just a construction site; the tanks and the office complex had not been built at that stage. I was inspired by the possibility to start from scratch and drawn by the opening to play a part in building up the company's logistical system. WHAT IS YOUR PROFESSION? I started out as a logistics coordinator, and later went on to become logistics and terminal manager. Since January 1, 2010, I have been the terminal and marketing manager. WHAT DO YOU LIKE ABOUT YOUR JOB? I have been working at the terminal for 15 years now and I am convinced that I have got one of the most interesting jobs in the world. I am currently wearing “two hats”, but I have one main task: making sure the terminal runs like a Swiss watch. On the one hand, I have to find customers and get the terminal busy; on the other hand, I have to make sure that our whole team does its best — both in serving our customers as well as ensuring safety. What I also like

about my job is that I work in an international setting. HOW WOULD YOU DESCRIBE YOURSELF IN ONE SHORT SENTENCE? A happy person who dares to be different. WHAT INSPIRES YOU? Having dedicated and interesting people around me and experiencing a fresh challenge every day! HOW DO YOU RECHARGE YOUR BATTERY? I like to take long walks in the neighboring forest and enjoy the “sounds of the forest” — the birds, the wind … I also find jogging in the summer and cross-country skiing in the winter relaxing. Meeting friends and enjoying some good food and wine with them is a great way to unwind, too. WHAT DO YOU DO IN YOUR SPARE TIME? I like to go out and spend lots of time with my eight-year-old daughter: movies, theater, ice skating, cycling — you name it. I also play volleyball in my local county team. In the summer, beach volley is one of my favorite pastimes and in the winter I love skiing — cross-country and downhill. They both get my adrenalin level soaring. THREE THINGS YOU LIKE? Good humor, delicious Italian food, a breathtaking view from the top of the Alps on a sunny winter's day. THREE THINGS YOU DISLIKE?

Arrogant people, onions, very cold weather (below minus 20 degrees C). WHAT MAKES YOU LAUGH AND WHAT MAKES YOU ANGRY? People with a good sense of humor make me laugh. I do not get angry easily, but I just cannot stand inconsiderate and simple-minded people. WHAT COULD YOU NOT LIVE WITHOUT? Family, friends and fun. WHAT WOULD YOU DO IF YOU HAD THREE MONTHS' VACATION? The first thing I would do is rent a house by the sea and turn off my cell phone for a week. After a week of peace and quiet, I would begin exploring the world with my backpack and camera. South Africa and South America: those are the places that most enchant me. I believe that countries with very different lifestyles and nature are well worth seeing and experiencing.

CONNECTIONS24

I N T E R V I E W


C U LT U R A L E X P E R I E N C EC U LT U R A L E X P E R I E N C E

Remember Kristiina Unnuk — our colleague who moved from Tallinn, Estonia, to Hamburg, Germany, in October 2007? Well, half a year ago, she packed her suitcases again — this time trading in her warm winter clothing for summer wear — as she prepared for the next rung on her Oiltanking career ladder.

There's hardly a dull moment at Oiltanking. It was in the spirit of our company's perpetual motion that, having spent over a year in Hamburg, I found myself on my way to one of the few remaining city states: Singapore. Having never been to this small, distant Asian land, I didn't know what to expect. Fuelled by other travelers' opinions and hearsay, my vision of Singapore was one of a futuristic, “concrete jungle” made up of shopping malls, above-the-clouds skyscrapers, palm trees planted in an orderly fashion, scrupulous cleanliness and tough regulations. The reality, as is always the case, was quite different, however, and I found Singapore to be a very warm, welcoming and relaxed city. (As a side note, when taken literally, the word “warm” is a huge understatement. Greeted by the wall of humid heat when the airport doors slide open, you don't feel like you're exiting a building at all, you feel like you're entering the outside). My first impression of Singapore as the cab took me along the Bukit Timah Road to where I was staying was one of tidiness, order and safety. Contrary to my expectations, it didn't strike me as a “concrete jungle”. Quite the opposite: I was pleased to find the city festooned with lush vegetation, reminiscent of the thick, impassable jungle it once was. Amazingly, only a century ago Singapore was an underdeveloped colonial outpost with no natural resources. The same four-lane highway I was taking today then was no more than a carriage trail running through the jungle, infested with man-eating tigers that killed close to 200 people a year.

Today, Singapore is the model of an efficient country for the rest of the world. It is a state where the income per capita is the fifth largest in the world; where social benefits for its citizens rival anything in the West; where taxes are low and sidewalks are clean. Such a miraculous development is fully attributed to the “architect” of modern Singapore — the far-famed former Prime Minister Lee Kuan Yew, or LKY as he is fondly known in a country crazy about TLA's (Three Letter Abbreviations). Under Lee Kuan Yew's guidance, Singapore was transformed beyond what you would think possible in just over 50 years. Such an achievement could not have come easily and is a result of unique and strategic government backed by tough regulations.

From

toHamburg

Singapore

PORTRAIT Kristiina Unnuk joined Oiltanking Tallinn, Estonia, in July 2005, working first an assistant to the General Manager of Oiltanking Tallinn and later as a logistics coordinator. In October 2007, she moved to Hamburg, Germany, to join the two-year Oiltanking management trainee

program. Since April 2009, she has been working as an assistant business development manager at Oiltanking Singapore.

MISCELLANEOuS CITY MIXTuRE The busy financial district with concrete and steel combined with lush greenery and a relaxed atmosphere.


C U LT U R A L E X P E R I E N C EC U LT U R A L E X P E R I E N C E

Just how strict the rules actually are first hits visitors as soon as they enter the airport, where they are greeted by a warm welcoming sign with a gentle reminder: “Welcome to Singapore. Death to drug traffickers.” While the sensitivity of this issue is easily explicable, other laws and regulations are not quite as evident. Take the chewing gum ban, for example: as of 1992, it has been illegal to bring any quantities of chewing gum into Singapore. The reason for this law was that some people disposed of gum incorrectly by sticking it under places like chairs or tables. Later, with the introduction of MRT system (Mass Rapid Transport), vandals began to stick chewing gum on the door sensors on trains, preventing the door from functioning properly and disrupting train services. In 2004, however, the law was revised, allowing the sale of “medicinal gum” provided it was sold by a dentist or pharmacist, who must take down the names of buyers. Apparently, it was thanks to the efforts of US presidents Bill Clinton and later George W. Bush that the Singaporean government revised the chewing gum law. By the final stage of the behind-closed-doors discussions regarding bilateral free trade agreements between Singapore and the US, the two remaining unresolved issues were the war in Iraq and chewing gum. Finally, the proven benefits of certain gums were recognized, with the result that today it is possible and

absolutely legal to buy Orbit from a dentist without so much as a prescription.In addition to the chewing gum issue, some other laws have particularly grabbed my attention. For example, it is against the law and a public caning offence not to flush the toilet after using it. Allegedly, there are special toilet squads performing random checks. Unfortunately — or rather fortunately for me — I have no further details on the exact procedure. Another unusual law forbids walking around your own house without any clothes on. It is equated to adult indecency and may result in hefty fines or imprisonment.

Littering, as another example, carries a fine of S$1,000. On top of that, if caught three times the violator has to perform community service while wearing an “I am a litter lout” sign. My favorite one, however, is the “No durian on a bus” law. If you knew what the durian fruit smells like, you would be eternally grateful to whoever imposed the ban. In spite of the abundance of rules and regulations, punishments like those mentioned above are a very rare occurrence. In the unlikely event that such acts do take place, they seem to be of an educational nature with the occasional outing of the violators in the newspapers. Indeed, what you don't see in Singapore much is police, which suggests that the rules are ingrained in the population

resulting in unparalleled self-discipline.

In a society as multi-cultural as Singapore, such internal discipline, peaceful co-existence and tolerance toward different worldviews, values and religions is paramount. The country is host to almost four million people, whose spectrum of religions includes Buddhism, Islam, Christianity, Taoism, Hinduism and many more. I'm not exactly sure what comes under the “other” category, but I'd certainly add Eating to the list: Singaporeans are practically religious about food. They would travel for miles and miles to try the best of their beloved dishes, such as fish-head curry, chilly crab or chicken rice. My friends would go all the way to Melaka in Malaysia, which by the way is a beautiful UNESCO World Heritage Site, just for curry fish balls, perhaps fitting in a bit of cultural sightseeing along the way. And by the end of the meal they would already be planning the next meal out.

With such an enormous variety of eating places in Singapore, it's hard to stay impartial. From eastern to western, from high-end to street vendors, the Singaporean gastronomical arena is truly boundless. You get the most picturesque eating experience at the outside food courts, however, called in Singapore “hawker centers”. The food in a hawker centre is authentic, good and rather inexpensive. But the most rewarding aspect of eating at a hawker center is being immersed in genuine Singaporean culture, surrounded by genuine Singaporean “aunties and uncles” (that's what you call someone older than you and who you are not familiar with), and hearing the true Singaporean language.

Officially, there are four languages in Singapore: English, Mandarin, Malay and Tamil. Unofficially, however, there is just one, and it's called Singlish. Based on English with influences from Malay, Hokkien, Tamil, Bengali and various other languages, Singlish is a must for survival on the streets of Singapore. Especially in hawker centers when you try desperately to explain to the auntie that you don't want prawn but pork …“Hi, I would like pork chop rice please.”“You want prawn, ah?”“No, pork please.”“Prawn, ah?”“Pork… Pig… Pork.”“So pork or prawn? Pork or Prawn?”“Pork please.”“Ok, prawn lah!”Or with taxi drivers, as you try to figure out where the

uncle is taking you:“Uncle, I need to go to Dempsey Road, please.”“Dempsey, izzit? Can, no problem.”(10 minutes later) “Uncle, are you sure we're going to Dempsey?”“Har, Dempsey meh? Kar Kee* no need already?”“No lah! Dempsey, ah?! Turn around here, can?”“Sorry-sorry. Here cannot. There lah…”(*Kar Kee means Clarke Quay — Singapore's main nightlife area — in the taxi uncle “dialect”)

Very contagious, Singlish. Before you know it, you're finishing every sentence with a “lah” or a “can”, ignoring past tenses and omitting any form of the verb “to be”! It's encounters like these that add vibrancy and color to the well-arranged and polished image of Singapore, balancing out the orderly westernized model city with the genuine authenticity of the local people. I truly hope that the influx of ang moh's (that's how foreigners are called) to the country will not upset this fragile balance. But as almighty LKY himself said on the topic of accepting foreign talent: „Singaporeans, if I can choose an analogy, we are the hard disk of a computer; the foreign talent are the megabytes you add to your storage capacity. So your computer never crashes because you've got enormous storage capacity.“ This gives me peace of mind, safe in the knowledge that my presence here is not disrupting the authenticity of Singapore, but “adding to its storage capacity”. With such an unparalleled disposition toward acceptance and tolerance, Singapore is a wonderful melting pot of cultures, and as such it is truly unique … lah.

ICON Of SINGAPORE The Merlion is located

at the mouth of the Singapore River.

WATCH OuT for some the smell of a Durian is also a penalty.

Thus, over the years Oiltanking has gained ample experience in managing facilities and, although they do not belong to Oiltanking, the terminals have reached the very same high standards that are usual for its own terminals.

The Marine Berth Operating ContractIn 2004, Consorcio Terminales started operating the marine berth of the Camisea Consorcio after winning an international bidding process. The flawless execution of the five-year contract turned out to be a demanding task. Yet the challenges made Consoricio Terminales's performance all the more efficient. After handling more than 550 Liquefied Petroleum Gas (LPG) vessels very well, in March 2009 Consorcio Terminales signaled its interest in renewing the contract. Even though the excellent performance was the company's asset, the clients stated clearly that they were evaluating their options before making any new commitments. In order to give Consorcio Camisea ample time to evaluate these options, the parties agreed on a six-month extension until November, 2009. Apart from the owner-operated option, Consorcio Terminales was potentially competing in an international bidding process again and it was asked to offer the customer an “irresistible” contract price.

In order to sweep away all the immediate concerns of the client and facilitate the decision-making process, Oiltanking Peru reviewed the operation, its cost structure and how to maximize the use of its resources — and, came up with an offer! Of course, Oiltanking's primary

aim was to keep the contract, but it also wanted the clients to understand that it was not merely a manpower supplier but primarily an expert operator. In order to emphasize the company's expertise and focus on O&M agreements, a new company was incorporated in January 2010 called Oiltanking Andina Services (also a 50-percent joint venture with Grania y Montero and operated by Oiltanking). Eventually, on January 21, 2010, this newly created company succeeded in renewing the operating contract with Camisea Consorcio for an additional five years (February 2010 — January 2015). The scope of services remained the same but it gained more independence in managing the facility. The extension of the contract is a clear testament to Oiltanking's professionalism and it enables the company to continue to develop its expertise in the field of LPG.

But first let us have a look at the historical facts of tank storage in Peru. The privatization of the Peruvian petroleum storage market in 1999 prompted a regionalization of sorts. Consorcio Terminales (a 50-percent joint venture between Grania y Montero and Oiltanking Peru) has been in existence as a tank storage provider in the North and South of Peru for the last eleven years. In the center of the country, however, which includes the Peruvian capital Lima, it had no operational presence as a competitor was the operator in charge — a fact that is soon to change.

On February 12, 2010, Oiltanking Andina signed an agreement with Pure Biofuels Peru (PBF) to operate their 100,000 cbm terminal in Lima. Brand new and never operated before, the facility is able to handle products such as diesel, biodiesel, jet fuel and methanol, to name but a few, with the possibility of expanding it by an additional

40,000 cbm. However, market expectations indicate that mainly diesel and biodiesel will be stored.

As outsourcing was a novelty to Pure Biofuels Peru, the whole negotiation process not only meant building up trust between the potential partners but also familiarizing the customer with Oiltanking and the concept of outsourcing. Eventually a suitability plan was put forward and Oiltanking Andina is now ready for and looking forward to this latest expansion in the Andean Region.

In 2004, the O&M focus was reinforced with the signing of a contract to operate the Pisco-Camisea LPG Marine Berth. This O&M activity has also proved very fortunate and was recently renewed. As part of that strategy, which allows the company to broaden its

presence in Peru with limited exposure and controlled risk, an O&M contract to operate a terminal in Lima was just signed in February, 2010, adding a new location to Oiltanking's portfolio.

S O U T H A M E R I C A


S O U T H A M E R I C A

In February, 2010, Oiltanking Andina gained a foothold in Peru's capital by signing an agreement with Pure Biofuels Peru to operate their brand new terminal in Lima.

The Oiltanking operations in Peru started twelve years ago. Back then, the company signed, together with its joint-venture partners Grania y Montero, a fifteen-year concession with the local oil company Petro-Peru to manage their terminals located along the coastal line of Peru. This agreement initiated a sort of Operations & Maintenance (O&M) contract, as the joint venture involved over nine terminals that have been upgraded and operated highly successfully all these years.

New terminal in Lima

Peru: Focus on O&M contracts

fRESH fOOTHOLD Oiltanking Andina will operate a 100,000 cbm terminal in Lima, Peru.

THE CAMISEA PLATfORM By January 2010, over

650 vessels and 7.5 MM tons of LPG had been

handled safely.

The annual United Nations International Women's Day is celebrated on March 8 — a date that was agreed in 1921. It alludes to March 8, 1908, when, amid the rapid global industrialization and economic expansion, women from clothing and textile factories in New York went on strike for better working conditions and wages. The first “International Women's Day” was initiated by the German socialist Clara Zatkin in 1911.

The day is an occasion to look back on the past economic, political and social accomplishments of women. But it also serves as a reminder to enhance our awareness of the ongoing plight of women worldwide, especially in the education and health sector. It is also an opportunity to look ahead to the untapped potential and opportunities that await the future generations of women.

Incidentally, talking about gender equality, men are also celebrated: the International Men's Day is held annually on November 19 (inaugurated in 1999 in Trinidad and Tobago and supported by the United Nations).

International Women's Day

T H E P O W E R O F A W O M A N

CONNECTIONS32

The

“A man has many question marks, but a woman is an entire mystery” (Diana Stürm). Hopefully the following writings about women will enlighten rather than confuse you!

CONNECTIONS 33


powerof a woman Good choice New Zealand became the first country to grant

women the right to vote in 1893. The Charter of the United Nations, signed in 1945, was the first international agreement to affirm the principle of equality between women and men. Since then, the United Nations has helped create a historic legacy of internationally agreed strategies, standards, programs and goals to advance the status of women worldwide.

The same again please! “If you were to be reborn, would you prefer to be a woman or a man?” According to a survey among 1,000 women and men in Germany, both groups unequivocally would choose to be the same gender again (Demoscopic Institute Allensbach, Yearbook 1998 – 2002).

What is cooking? The understanding of the role of men and women has changed quite a lot in recent years. However, in some respects nothing has become different, as the surveys of the Demoscopic Institute Allensbach (1995 and 2009) reveal: While men are still highly interested in politics, economics and sports, women rarely are. They still prefer things like cooking, health, medical questions and fashion — topics men are still not all that enthusiastic about.

Discrimination against whom? Women already make up the majority of university grades in the OECD countries (Organisation for Economic Co-Operation and Development). The trend in the western hemisphere is that education is developing more and more into a female domain. The Shell Youth Study 2006 even concludes that girls are the new elite. Already voices can be heard saying that the status of men is becoming weaker. Or, as German philosopher Norbert Bolz puts it, today womanhood is rewarded, manhood discriminated.

Learning effect Women's educational achievements and income are the highest in Sweden, Canada, Norway, USA and Finland according to the United Nations.

Matching proportion? There are about 1.014 men for every woman on Earth (as of December 2009, the world population is estimated by the United States Census Bureau to be 6.803 billion). However, in some countries the ratio could deviate tremendously from this figure due to gender-specific abortions or a one-child policy, for instance.

The upper hand? Women outlive men in almost every country of the world (United Nations).

Laundry love link According to a study by two American sociologists published in the American Journal of Public Health in 2006, there is a significant correlation between a husband's contribution to domestic chores and his wife's psychosocial health. Husbands who help out around the house are viewed as more attractive and the women are less distressed. Not so dusty, is it?

Cherchez la femme! (Look for the woman) This expression, coined by Alexandre Dumas in his novel ‘The Mohicans of Paris', 1864, is used when a man behaves out of character or in an otherwise apparently inexplicable manner. The reason may be found in his trying to cover up an illicit affair with a woman, or his efforts to impress or curry favor with a woman. Nowadays, the phrase has come to mean more simply “look for the root cause of the problem.“

Interesting facts about women

After the sudden death of her husband François, Nicole Cliquot (born Ponsardin) — aged just 27 — took over the management of the champagne winery in 1805. She invented the “sur pointe” storage method with the remuage technique (a process that involves gradually turning and inverting the bottle, bringing the lees into the neck prior to its removal) and went on to lead the company to economical heights.

Even before Henry Ford started the production of his first car, the American Mary Anderson pitied drivers in New York for having to get out of their trolley cars in order to manually clean their wind screens during bad weather. She was not the first person to come up with the idea of activating a windscreen wiper from inside the car, but her construction was the first one that worked and she got it patented in 1903.

The introduction of the new electrical IBM typing machines meant that spelling mistakes could no longer be erased due to the carbon band. However, the divorced American secretary Bette Graham was resourceful. She used her own kitchen blender to mix her first batch of liquid paper — or white out as it became known — to cover up mistakes on paper. Twenty years later, she sold the idea to the Gilette company making her a millionaire.

The computer programming language “Ada” used in some aviation and military programs is named after Ada Lovelace (Augusta Ada King, Countess of Lovelace, 1815 – 1852), who is now widely credited with being the first computer programmer. Not only did she write programs encoding an algorithm in a form to be processed by a machine yet to be built (by Charles Baggage), she also envisaged the capability of computers to reach beyond mere calculation or number-crunching.

Elizabeth Blackwell (3 February 1821 – 31 May 1910) was the first female doctor in the United States (graduated in 1849), but also a champion for women's rights in Europe and elsewhere. She is forever remembered as the namesake of the Blackwell Medal, established in 1949 and awarded to women for outstanding achievements in the field of medicine.

Melitta Bentz, a housewife in Dresden/Germany, had the glorious idea of how to get rid of coffee grounds in 1908. She perforated the bottom of a brazen pot like a strainer and placed a piece of blotting-paper on it. Knowing the value of her invention, she got it patented and founded her own company. Since then, the name “Melitta” has become synonymous with coffee — at least in Germany.

Pop the bottles!

Woman with foresight

In black and white

Cool calculator

Next pleaseWake up and smell the coffee


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Capable women

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S P O RT

As the saying goes, “behind every successful man is a woman”, which suggests that a man's triumph often depends on the work and support of his wife. And also the other way round? Here are some ladies who showed that they were quite capable — with or without their “better halves”.

Sorry, women only!

The winner takes it all …

Naisten kymppi (Finnish for “the women's ten”) is Finland's biggest sporting event — just for women! The annual run usually takes place in Helsinki at the end of May and attracts over 18,000 female runners, joggers and walkers of all ages as anyone can participate at their own pace, no matter how old or fit they are. The Naisten Kymppi tradition dates back to 1983. Although the ten-kilometer course varies from year to year, it follows the beautiful

scenery of Helsinki and is accompanied by the colorful entertainment of bands and performers. It has also become a tradition for the “girls” from Oiltanking Sonmarin to join in on the fun. Rest assured you will also see them fly past their cheering colleagues when they take part for the fifth time on May 30, 2010!

... and the loser has to fall. The soccer world championship hasn't started yet, but already the speculations are running high as to which soccer team will ultimately lift the trophy. As the Mexicans prepare to face hosts South Africa in the tournament opener in Johannesburg on June 11, 2010, we're also gearing ourselves up to receiving your predictions: Who do you think will be world champions in 2010? Please send in your guess no later than June 9, 2010 to: [email protected] iPod shuffle awaits the winner. Good luck!

NAISTEN kYMPPI Everyone is a winner – like our four participating colleagues. Young finns and children also emerge victorious as the entrance fee goes toward improving the sporting opportunities open to them.

I D O ' S


G O O - G O O ' S

Perfect partners Goo-Goo'sWhat are the chances of finding a girlfriend? According to Peter Backus, only 1 in 285,000 if you live in London. The PhD student of economics from the University of Warwick, United Kingdom, recently published his thesis in which he applies the so-called Drake Equation (probability of finding intelligent life in our galaxy) to love. Luckily, some of our colleagues have faired out better than that: not only did they find the right partner, but they also wanted to tie the knot.

“Every beetle is a gazelle in the eyes of its mother” (Moroccan proverb). Let's have a look at “little teddy bear”, “sweet mouse”, “pussycat”, “monkey” and all the other pet names our colleagues have given their offspring. One thing is for sure, though: they are all pretty cute!

PATRIzIA AND uWE LuITJENS Oiltanking GmbH, said “I do” on March 19, 2009.

LOuISE Tessa and Lo Vanhaelen, Oiltanking Colombia, were over the moon with the birth of their daughter on June 10, 2009.

uLISES Pablo Gural, Oiltanking Ebytem, and his wife Lorena, had a bouncing baby boy on July 30, 2009.

MARISSA MAIRA A sweet little daughter was born to faridah Abdul Rahman and Riduwan Junaydy, Oiltanking Asia Pacific.

JARED Cynthia Lim, Oiltanking Asia Pacific, and her husband William koh take pride in their little junior, born on July 10, 2009.

DANIELLE Stephania and Julian Xriha, Oiltanking Malta, became proud parents on february 20, 2009.

RENzO DANIEL Socorro fiestas and Esteban Mori, both Consorcio Terminales, welcomed their son into the world on October 19, 2009.

GARRET This little fellow was born on March 5, 2009, to Donyelle and Jeffrey Jackson, Oiltanking Houston.

LORENA Emmanuel Hernandez, Oiltanking Ghent, and his wife An Hoste, could announce the birth of their daughter on June 24, 2009.

ISABELLA Leddy Evangelista, Oiltanking Peru, just can't take her eyes off her wonderful niece, born on April 9, 2009.

ISA Roosmaryn de Rooij and Boris Oudenbroek, Oiltanking Amsterdam, were greeted by their cute little daughter on November 23, 2009.

MARIANA AND SASCHA kAEMMER Oiltanking Hanau, sealed their love on June 6, 2009.

DELf ARNE Oiltanking Germany AND ANJA MEIER

committed to stay in love on September 19, 2009,

with their daughter Jule as their witness.

Wedding bells were ringing for JORGELINDA RASHTA GóMEz AND fERNANDO ELOY

VASquEz MARIñOS, both Consorcio Terminales, on March 28, 2009.

LO V E & M A R R I A G E


LO V E & M A R R I A G E

When it comes to financial independence, consensual marriage and minor family matters, Dutch women have a long history. They worked before marriage from as early as the 14th century, when the plague rendered women workers a necessity, which created a habit of independence that some historians call the first feminist revolution. It also became customary for young Dutch people to choose their own spouses much earlier than elsewhere. They quickly took the declaration by Pope Gregory IX in 1234 that people should marry by consent and not parental coercion to heart. In addition, the Dutch renouncement of dowries — daughters and sons historically had equal rights to inherit from their parents — meant women did not have to marry early to come into money.

It seemed that lovers intending to bid each other an intimate farewell would have to say good-bye to the customary kiss around Warrington Bank Quay train station in Cheshire, England, last year. At the busy station, which links the town to the major cities of London, Birmingham, Glasgow, Edinburgh, Liverpool and Manchester, “no kissing” signs were erected at the

drop-off point after concerns that passionate embraces were causing delays for commuters. A similar sign, this time permitting kissing (but no longer than 20 minutes!), could be found elsewhere in a zone where smooching was considered tolerable. However, after a

short period, the authorities took the signs down and auctioned them off for charity.

The secret to good mental health? According to a recent international research project involving nearly 34,500 people in 15 countries conducted by the World Health Organization, it is marriage! So, do married people suffer less from depression, anxiety and substance abuse? They do …

Double Dutch?

Lip service

Marital bliss

DuTCH WOMEN Already enjoyed their personal freedom centuries ago.

A day to remember

THE MOTHER'S DAY fLOWER One year after her mother's

death and as sign of her love for her, Ann Jarvis handed out white carnations to the other

mothers present after a sermon dedicated to all mothers. It was

her mother's favorite flower.

The history of Mother's Day is centuries old and the earliest festivities can be traced back to the spring commemorations of ancient Greece in honor of Rhea, the Mother of the Gods. Mother's Day as we commend it today, however, originates from the American Anna Jarvis. She organized the observation in acclaim of her mother, Ann Marie Jarvis, who was a social activist and died on May 9, 1905. In 1914, President Woodrow Wilson declared Mother's Day a National Holiday. As the commercialization of Mother's Day became rampant, however, Anna Jarvis turned against the celebration.

The idea for creating a day to applaud fathers came to Sonora Smart Dodd while

she was listening to a Mother's Day sermon in 1909. Having been raised by her father after her mother died, she wanted her father to know how special he was to her. While the first Father's Day celebration took place in June 1910, President Lyndon Johnson signed a presidential proclamation in 1966 declaring Father's Day to be on the third Sunday of June — the month in which Mrs. Dodd's father was born. Incidentally, scholars believe that Father's Day is not a recent invention, but rather a tradition that can be tracked down to the ruins of Babylon.

THE fATHER'S DAY fLOWER The symbolic rose was selected as the official flower, but lilies are also popular.

Not that much of a Valentine's Day fan? Maybe it will sound sweeter when you hear how the Japanese celebrate it. Come February 14, women will be doing the giving, handing out dark chocolates to men: their loved ones, male friends and colleagues. The more appreciated “he” is, the more expensive the sweet treat will be and, in the best case, even handmade.

Just one month later, on March 14 — known as White Day — the men who received a gift are expected to return the favor in “Sanbai-gaeshi” (meaning “triple return”): whatever the guy received, he is expected to reciprocate it with another gift preferably three times the value. Traditional presents are white chocolates, marshmallows or jewelry.

Sweet Valentine's Day

What do we celebrate on every second Sunday in May and every third Sunday in June each year? Mother's Day and Father's Day.

LA VIE EN ROSE (Life in pink) A special meaning is

associated with the color of the chocolate box: the

pinker it is, the deeper the sentiments of the giver. pi

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S P O RT

Stefanie Braun, assistant to Martijn van Koolwijk, and Nina Savonen, Forwarding Manager, both work for Oiltanking — in Hamburg/Germany and Kotka/Finland respectively — and both share a passion for their spare-time pursuits. But the field is a totally different ball game: women's soccer and performing on stage.

S P O RT


Performer passion

Ladies playing soccer? What seemed inconceivable decades ago has become increasingly accepted over the years. Gone are the times when the women's national team was palmed off with a coffee set as was the case in 1989. Since the impressive

international success of the German National Team during the World Championship in China in 2007, ladies soccer has become even more appealing for girls.

As for Stefanie Braun, she developed a zeal for the game at an early age. But not before she had to attend ballet classes, which she detested due to its individual character. When she was 12 years old, her father took her with him to watch HSV (a Hamburg Soccer Club) play in the European Championships and she immediately became hooked. From then on, all she wanted to do was boot a ball around the soccer field near her house with her brother and the other children from the neighborhood. Four years later, she was finally allowed to play

soccer “officially” for the Niendorfer Turn & Sportverein Hamburg in the Verbandsliga (fifth division) — at that time the highest level for women in the state. It was all merriment and her team celebrated many victories. Some years down the line, she took a further break for family commitments as playing soccer — especially because of competitions at the weekends — was quite time consuming. About four years ago, however, she met a former teammate who was looking to organize a capable team of players from the good old school. Today, the ladies can be proud of having put together a pretty nice team in which two thirds of the players are over 40 years while the other third is aged between 20 and 30. With this perfect combination of experience and power, they play in the district league of Hamburg and despite their “golden age” in the middle bracket.

Nina Savonen trains a lot: not only her body twice a week at the gym, but also her voice at home! In order to hit the right note, she has to practice at least three times a week or even more often when she is performing on stage.

Music has been a part of her life since her childhood. At the age of seven, she took up piano lessons but later on began to focus on singing when she was 18 years old. She took singing lessons at the Kotka Music Institute and also went to the Sibelius Academy in Helsinki for three years where she participated in the Master Courses held by guest Professors like Dorothy Erwing (Sweden) and Professor Tellervo Pajamies (Finland). On top of that, she trained in musical singing with Chris Price, the UK, who occasionally visits Helsinki. Nina continuously performed at the local opera in the chorus and later as a solo artist, but making a living with music was never music to her

ears — just a delightful hobby. As all her performances take place on the weekends, she can easily combine it with work and family.

For her most recent performance, the musical called The Jazz Girl, she was on stage at the Kotka City Theatre — not a first for her but the first time that all of her colleagues from Kotka went to see and applaud her. At the moment, she is rehearsing for the opera “Dido and Aeneas” by Henry Purcell where she will be singing the part of the sorceress, the wicked witch. Be ready to admire our spellbound colleague from May 2010 on at the same theater again.

keen on kicking

fANCY fOOTWORk Playing soccer is just great amusement for Stefanie Braun and has nothing to do with working out in a “man's world”.

TALENTED fAMILY Nina Savonen and her grandfather with her father's aunt in the picture below of the play “Rose of kotka“ taken in 1940.

goodSounds

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The Brit lives in the red house. The Swede has a dog. The Indian drinks tea. The green house is next-door to and left of the white house. The owner of the green house drinks coffee. The person who drives a Mercedes has birds. The owner of the yellow house drives a Nissan. The person who lives in the center drinks milk. The American lives in the first house.

The person who drives a Renault lives next- door to the person who has cats. The person who has a horse lives next-door to the person who drives a Nissan. The person who drives a FORD drinks beer. The German drives an Audi. The American lives next-door to the blue house. The person who drives the Renault has a neighbor who drinks water.

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R E A D E R ' S C O R N E R

... and action!Try to solve our riddle and don't miss the chance to win! Please send your entries to: [email protected], or contact us by post:Oiltanking GmbH, connections Team, Admiralitaetstrasse 55, 20459 Hamburg, Germany or by fax: +49(0)40 370 99 499.

C O N G R A T u L A T I O N S

Quiz solutionHumbug! With the kind help of many “Beagle Boys”, Uncle Scrooge was eventually able to open his vault. The numerous correct answers were put into a hat and we drew out the following winner: Rance Fromme, Oiltanking Houston. The iPod is on its way to you!

There are five houses in five different colors. In each house lives a person of a different nationality. Each of the five people drinks something different, drives a different brand of car and has a different pet. One of them has a fish; the question is who. Maybe some hints can help to find the fish and the iPod shuffle, which is waiting for the winner — good luck! Closing date for entries June 30, 2010.

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L E I S U R E & F U N

N E W q u I z

“Cherchez le poisson” (Where is the fish?)

CO

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Today, 35 to 40 percent of jobholders worldwide are women — about 200 million more than ten years ago. Unfortunately, this does not mean that they are on equal terms and earn the same money for the same kind of work. The Global Gender Report, which is published annually by the World Economic Forum, includes a hierarchy of nations where the discrimination of women is listed with the help of an index value, covering the sectors economy, education, politics and health.

On December 31, 2009, 310 women were working for Oiltanking worldwide; considering that the total number of employees was 3,840 this means a female quota of eight percent.

The fact that women can choose a profession independently has not always been a given. In Germany, for example, the matrimonial and family law was revised in 1977 to include the principle of partnership, which allowed women to take on a job without needing their husbands' permission. Until then, husbands had had the right to nullify their wives' employment contract.

NuMBER

310

Have you ever heard of a lady called Herta Heuwer? You might not be familiar with her name but you are bound to have come across her tasty invention, which can be found on the menu at German restaurants everywhere – from cosmopolitan cities like New York to a remote beach bar in Bali. On September 4, 1949, Heuwer, who owned a snack stand in Berlin Charlottenburg, Germany, combined a bratwurst with a secret, spicy dip made of tomato puree, curry and other ingredients. Her recipe soon became very popular and in 1951 she patented her sauce as “Chillup”.

In Germany, the so-called currywurst soon gained a cult following and has many fans to this day. The sausage is consumed approximately 800 million times per year, preferably combined with a serving of French fries. Geographically, there can be considerable variations both in the type of sausage used and the ingredients of the sauce. A memorial plaque in Berlin still pays tribute to Hertha Heuwer's invention. You can even visit the Deutsche Currywurst Museum in Berlin (which — by the way — is also spiced up by a woman's touch: the director and indeed the whole management are all female). Various aspects of the currywurst are displayed in a unique, eventful and interactive exhibition. You also have the chance to demonstrate your own skills as a snack bar cook. So what are you waiting for? Curry up!

Hungry for more information? Let us savor: www.currywurstmuseum.com

“Spice Girl(s)”

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