Confluence intranet with refined wiki original theme JCN13
description
Transcript of Confluence intranet with refined wiki original theme JCN13
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Jimmy Lundström, CEO of RefinedWiki
How Sunderland University improved the user interface and funcConality of their Intranet with RefinedWiki Original Theme
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Agenda
• Short company presentaCon • IntroducCon Sunderland University
• Case Study: -‐ Challenges -‐ Goals & SoluCons -‐ Demo Movie of the results
• Q&A
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2000+ customers from 80+ countries
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• Higher educaCon since year 1901
• 17101 students and 1338 staff members
• One of only six insCtuCons in the UK to be shortlisted for the University of the Year, as well as for the Outstanding Employer Engagement category in the Times Higher EducaCon Awards 2012.
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• No single place to find out what is going on in any given department or service in the University for current staff and students.
• Content is added to a variety of tools -‐ VLE, prospecCve websites etc.
• Confluence and RefinedWiki were chosen to fix this.
Challenge
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• Confluence was chosen as it easily enables a collaboraCve workspace for individuals to document what they, their colleagues and their departments are doing and how they do it.
• RefinedWiki was chosen to improve the user interface and funcConality of confluence. They also have a intranet visual idenCty which they needed to transfer onto Confluence, RefinedWiki enabled them to do this very easily.
Why Confluence + RefinedWiki
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• Branding is very easy by using the RefinedWiki admin, the previous intranet brand was transfered within a day.
• Structure of RefinedWiki Original Theme is easy too, just drag and drop spaces and categories.
Why Confluence + RefinedWiki
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• Create a Web environment that will:
• Streamline the user experience by providing a single entry point to most commonly used services for a parCcular user or group
• Increase faculty, staff, and student saCsfacCon by making common transacCons more intuiCve, easier, and online
Goals with Confluence/RefinedWiki
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• Improve communicaCon between the university and within the campus community
• Provide a collaboraCve environment
• Improve sense of community
Goals with Confluence/RefinedWiki
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• Improve efficiency
• Improve quality of content on the intranet
Goals with Confluence/RefinedWiki
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• In September 2012 the university relaunched a new Virtual Learning Environment. Confluence as been used as the central documentaCon area, encouraging staff to parCcipate in the usage and development of the system.
• The web team are using confluence to document new pracCces and upcoming projects. NoCficaCons and Team Calendars are being heavily used, for meeCngs and project workload.
SoluCons -‐ example
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• University Library services staff have moved their procedure manuals from paper based to confluence, benefits being staff are alerted to amended procedures, staff are encouraged to add content and comment.
• University Library services are using the enhanced RefinedWiki blogging capabiliCes to alert students when their assignments are ready to collect.
SoluCons -‐ example
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Q&A demo.refinedwiki.com – technical documentaCon demo
confluence.refinedwiki.com – Intranet demonstraCon