Conflict Resolution Lecture 2
8
What Resolving Conflicts Requires • Separate people from the issue. • Avoid focusing on particular position.
description
This is the second in a series of lectures for module 7
Transcript of Conflict Resolution Lecture 2
What Resolving Conflicts Requires
What Resolving Conflicts RequiresSeparate people from the issue.Avoid focusing on particular position.
Considering the FutureConsider future needs and interests.Consider future consequences.Find a solution that is more permanent.Practice
Discussion
Clarifying the Issues - Example
Clarifying the Issues - Example
Clarifying the Issues - Example
Practice
