Conferencing Implementation ServiceElite Slice for Meeting Rooms G2 simplify conferencing with an...
Transcript of Conferencing Implementation ServiceElite Slice for Meeting Rooms G2 simplify conferencing with an...
Conferencing Implementation Service
Service benefits• Improvedcommunicationand
collaboration
• Increasedemployeeproductivity
•Productiveconferenceexperiences
Featurehighlights •Completeinstallationandconfiguration
•Rapiddeploymentandadoption
•Projectmanagement
HPDeploymentServices
Datasheet
Conferencing systeminstallation
Fromdeliverytounpackingandsetup,wehandleallaspectsofinstallingyourHPconferencingdevicesandaccessories,includingconnectingthemtoSkypeforBusiness®.
Configuration
Weoffercustomizedimplementationservicestomeetthespecificneedsofyourorganization.Weknowourdevicesbetterthananyone,soyoucandependonHPtogetyourconferencingsolutionupandrunningquickly.
Serviceandsupport
HPServicesbringitalltogether.Wehelpensureoptimaluserexperiencesbyprovidingworld-classhardwaresolutions.
Solutiondesign
SolutiondesigncanbeorderedwithConferencingImplementationServiceforanadditionalfee.CollaborationtoolsliketheHPEliteSliceforMeetingRoomsG2simplifyconferencingwithanintuitiveinterfaceandcrispaudiothatseamlesslyconnectpeople.1 CompletethesolutionwithHPconferencingdisplays,keyboards,mice,andotheraccessories.1
ServiceoverviewTheclarityandefficiencyofremoteconferencingandcollaborationdependonhavingtherighthardwareproperlyinstalledinyourmeetingroomsandhuddlespaces.HPConferencingImplementationServiceimprovestheexperienceofyourcollaborationwithprovenHPtechnology.Ourimplementationprofessionalswillgetyourconferenceroomupandreadyquickly,ensureitworksfromtheget-go,empoweryouremployees,andfreeupyourITresourcestofocusonotherbusinessneeds.
Featuresandspecifications
Datasheet|ConferencingImplementationService
Deliveryspecifications
Conferencing systeminstallation
HPinstallationexperts(oranauthorizedserviceprovider)willscheduleanappointmentwithinoneweekofhardwaredelivery.Theywillpickupproductsfromthereceivingorstagingarea,movethemtoaninstallationsiteinthesamebuilding,andproceedtounpack,install,configure,andtestthem.
ConfigurationHPinstallationexpertswillintegratetheconferencingsolutionintoexistingnetworkandthird-partysoftware,butupgradesorrepairstoexistinginfrastructurearenotincluded.
Serviceandsupport
HPproductsmaybesupportedseparatelyaccordingtotheirindividualwarranties.AdditionalHPsupportservicesarealsoavailableseparately.
Solutiondesign
Athoroughsystemhealthcheckornetworkassessmentshouldbecompletedbeforeengagingthisservice,includingtechnicalrequirementssuchasnetwork,systemendpoints,workflowchanges,andSkypeoperationplanning.
Locationdetails
Thereisaone-dayminimumchargeforeachlocation.Theinstallationteamwillcompletenomorethanfourroomsperlocationperday.Aprojectmanagerisrequirediftherearemorethantenrooms.
Customerresponsibilities
•ReviewandsigntheStatementofWork(SOW)andcomplywithitsterms.
•Appointaprojectrepresentativewithappropriatetechnicalknowledgeanddecision-makingauthoritywhowillbeavailableatalltimesduringservicedelivery.
•Attendallprojectplanningandrequirementreviewmeetings.
•Provideasuitableworkareawithaccesstorelevantbuildingfacilities,includingcomputersystemsandpasswords.
•Meetpre-requirementsprovidedbythehardwareteam.
•Review,validate,andacceptdeploymentuponcompletionoftheinstallation.
Datasheet|ConferencingImplementationService
Service limitations
• Solution design:Solutiondesignisnotpartoftheimplementationservice.
• Order cancellation:Customermaycancelordersforthisservicepriortodeliveryatnocharge.
• Statement of work:Servicesnotdescribedinthestatementofwork(SOW)areoutofscope,andcanbeaddressedthroughthechangemanagementprocess.
• Service delivery:Servicesmustbereceivedandexecutedinthecountryofordering.
• Delivery location:Installationsoccuratship-tolocationsonly.
• Operational hours:InstallationservicesareperformedduringlocalstandardHPbusinesshoursonnormalbusinessdays,excludinglocalHPpublicholidays.
• Additional charges:HPreservestherighttochargeforanyadditionalworkoverandabovethequotedservicepricingthatmayresultfromworkrequiredtoaddressserviceprerequisitesorotherrequirementsnotmetbythecustomer.
• Subcontracting:HPmaysubcontractservicestoathirdparty,includingHPauthorizedserviceproviders,ortransferthisServiceAgreementtoanotherHPentity.
• Defective products:DefectiveproductsdiscoveredduringinstallationthataresuppliedorsupportedbyHPwillbereplacedorrepairedundertheoriginalvendorwarrantyterms.
• Geographic coverage:Servicemaynotbeavailableineverylocation.PleasecontactyourlocalHPsalesrepresentativeforcountry-specificcoverageandlimitations.Travelchargesmayapply.
• UCC environments:Changesandupdatestoaunifiedcommunicationsandcollaboration(UCC)environmentornetworkarenotincludedintheConferencingInstallation Service.
For more information
ContactyourlocalHPsalesrepresentativeorchannelpartnerfordetailsorvisithp.com/go/deploy.
1.HPEliteSliceforMeetingRoomsG2forSkypeRoomSystemsandaccessorieseachsoldseparately.
HPservicesaregovernedbytheapplicableHPtermsandconditionsofserviceprovidedorindicatedtothecustomeratthetimeofpurchase.Customersmayhaveadditionalstatutoryrightsaccordingtoapplicablelocallaws,andsuchrightsarenotinanywayaffectedbytheHPtermsandconditionsofserviceortheHPlimitedwarrantyprovidedwithyourHPproduct.
©Copyright2018HPDevelopmentCompany,L.P.Theinformationcontainedhereinissubjecttochangewithoutnotice.TheonlywarrantiesforHPproductsandservicesaresetforthintheexpresswarrantystatementsaccompanyingsuchproductsandservices.Nothinghereinshouldbeconstruedasconstitutinganadditionalwarranty.HPshallnotbeliablefortechnicaloreditorialerrorsoromissionscontainedherein.Microsoft,Windows,Skype,andSkypeforBusinessareregisteredtrademarksofMicrosoftCorporationintheUnitedStatesand/orothercountries.
4AA7-3533EEE,September2018
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