UCC & Mobility in the Data Centre

and the Cloud

Christian SzpilfogelVP Strategic Business &Office of the CTO

slide 2Mitel | Confidential

Topics

Trends

The shift to software centric communications

Cloud based UCC

Next generation mobility

Hybrid solution deployment

I don't want to be left behind.

In fact, I want to be here before the action starts.

- Kerry Packer

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Telecommunications EvolutionAccelerating functionality

Telegraph Telephone

Switchboard

AutomaticTelephone

SwitchTDM Analogue IP

Mobile Phone

IP Telephony

IM/Presence

Virtualization

Cloud

Micro-ProcessorControlled PBX

SoftwareCentric

IndustryIntercept

Key:

Smart Phone

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Current Deployment Trends

Func

tiona

lity

IP based Business Communication’sproduct transition

Hardware CentricCPE

Software CentricData Center

Software CentricHosted/SaaS

Voice

UnifiedCommunications &Collaboration

TraditionalIP TelephonySolutions

EmergingSoftware centricSolutions

Softswitch basedService Providers

Hosted CollaborationApplications

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Business Challenges in the Corporate Data Center

Server proliferation & under-utilization

Increasing power consumption & cooling requirements

Disparate management systems and procedures leading to complexity and increased costs

Pressures to reduce costs are continuous and demands of the business units on IT are ever increasing BUT >70% of IT budgets spent on maintenance!

Traditional communications applications run on dedicated and proprietary infrastructure, risk of obsolescence & vendor lock-in

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Virtual UCC Solutions

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UCC as a Virtual Appliance

State-of-the-Art delivery as a Virtual Appliance

Pre-packaged OS and Application enables rapid deployment

Industry Standard Open Virtualization Format (OVF)

Example: Download software image from Mitel, install with VMware vSphere management client

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The Underpinning For Cloud Infrastructure

Private Cloud

Internal

Clouds

AppLoad

s

Virtualization Layer

ManagementFederation & Choice

Standards

External

Clouds

Virtualization Layer

Management

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Enabling … Consolidation of real-time voice and

business applications

Extension of Data Center virtualization benefits to voice

Capital cost savings due to reduction in server hardware and real estate

Operational cost savings due to reduction in power and server provisioning costs

Efficiencies in data centre management

One IT business continuity solution

Telecommunications and Software Convergence

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Industry Evolution

Appliance PrivateCloudVirtualizationSoftware Public

Cloud

CustomerPremisesSolution

IPCentrex

UC as aService(UCaas)

Customer sideMobile

IntegrationCarrier based

MobilityHybrid

MobilitySolutions

Identity

Standards

Partners

Services

Security

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Bandwidth trendsFixed vs. Wireless Access

Wireless is approaching an inflection point

– Price+Flexibility+Bandwidth

Customers are considering wireless as a viable access method

Over the next 5 years:– VoIP over Public Wireless– Increased penetration of

antennae– Increasing number of

customer deployment scenarios

Issues:– Cellular infrastructure needs

upgrade– LTE vs WiMax vs Hot-spots

(how do they compliment)

0

50

100

150

200

250

1998 2000 2002 2003 2004 2005 2008 2010 2012

Year

Band

wid

th (M

b/s)

FixedWirelessPower (Fixed)Power (Wireless)

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Next Generation Mobility – Hybrid Applications

Customer sideMobile

IntegrationCarrier based

MobilityHybrid

MobilitySolutions

• Combining Enterprise and Carrier application domains to create hybrid features• Breaking down the silos of functionality

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CPE

From CPE or Hosted to Hybrid offers

Soft switchClass 5/4

ApplicationLayer

BroadbandNetwork

Hosted

VirtualizedUCC

Hybrid

Legacy

Data Centre, on premises, hybrid, and migration Delivers practical OpEx & service integration to suit the customer

FMC

FMCFMC

HostedServices

3rd PartyWeb

ServicesThin ClientComputing

CEBPApps

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Wrapping Up

Change in communications is moving at an unprecedented rate– Huge market opportunity!

Key Changes– Convergence with Software Industry– Shift to wireless broadband– CPE-Hosted Hybrid applications

Industry Leadership– Aggressive innovation– Partnering is critical– Rapid innovation

What a great opportunity!

Thank you

The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel® and is intended solely for Mitel employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel

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Christian SzpilfogelVP Strategic Business &Office of the CTO