Computer Support Specialists

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Computer Support Specialists By: Abi Kyle Bobby

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Power point for CIS Project

Transcript of Computer Support Specialists

Page 1: Computer Support Specialists

Computer Support

Specialists

By:AbiKyleBobby

Page 2: Computer Support Specialists

Computer Support Specialists and Systems Administrators

• provide technical assistance, support, and advice to customers and other users.

• Help desk technicians respond to telephone calls, and email messages from customers looking for help.

• Network/Computer systems administrators design, install, and support an organization’s computer systems.

• Systems Administrators take responsibility for maintaining network efficiency.

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Work Environment

• Well lighted, comfortable computer offices / laboratories.

• 40 hours a week work time (may require “on call”)• Susceptible to: eyestrain, back discomfort, hand +

wrist problems such as carpal tunnel syndrome.

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Recommended Education• Bachelors degree in computer science (other

jobs only require computer-related associate degree)

- Other Qualification Requirements - – Problem Solving– Analytical, and communication skills

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Advancement• Beginning computer specialists usually work for

organizations that deal directly w/ customers.• May advance into positions where they are working

with customers to improve their skills.

• As technology continues to advance people must strive to acquire new skills, or they will not be “up to date” with there company, and will loose their job.

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Employment • Employment of computer support specialists and

systems administrators is expected to increase by 18 percent from 2006 to 2016, which is faster than the average for all occupations. In addition, this occupation is expected to add 155,000 jobs over the projection decade.

• Employment of network and computer systems administrators is expected to increase by 27 percent from 2006 to 2016, which is much faster than the average for all occupations.

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Earnings • In 2007 help desk-salaries are $27,500 to

$37,000

• Starting salaries for desktop support analysts ranged from $46,500 to $65,250.

• For systems administrators, starting salaries ranged from $50,000 to $75,750.

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Schools• University of Evansville

• Albright College

• American University

• Carthage College

• No specific place selected, there all coed, some are private (though we picked no preference)

• Only 1 college does Computer Support Analyst

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Job• Name: Java Programmer Analysts

• Requirements: Celerity of Pennsylvania is looking to hire an experienced Java Programmer Analysts for our Pennsylvania offices.

• Salary: N/A

• Location: Harrisburg, PA

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Salary • To maintain the same standard of living, your salary of

$62,130 in Harrisburg-Carlisle, Pennsylvania should increase to $63,511 in Milwaukee-Waukesha-West Allis, Wisconsin

• Stated another way, it's 2.2% more expensive to live in Milwaukee-Waukesha-West Allis, Wisconsin than Harrisburg-Carlisle, Pennsylvania