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    Group 8

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    The assets of the Indian banking industry have increased over five times between March

    2000 and March 2010 ( US$250 billion to more thanUS$1.3 trillion.) The industry has

    recorded a CAGR of 18% as compared to Indias GDP growth of 7.2% during the same

    period.

    The industry has become more efficient and productive over the years. It should be noted

    that Indian banks remained flexible and were not badly hit by the financial crisis which hit

    the western economies during 2008.

    The D&B report said the annual growth rate of old-time private sector banks stood at 7.1

    per cent in assets, six per cent in deposits and 12 per cent in advances.

    The commercial banking assets to GDP ratio has increased to nearly 100 percent while the

    ratio of banks business to GDP has recorded nearly twofold, from 68 percent to 135

    percent

    The new age private sector banks such as HDFC, ICICI, and Axis have dominated the

    growth with a year-on-year growth of 38.7% in the assets and 38.8% in deposits and 39.9%

    in advances as of 2008.

    Old-time private sector banks fared better in terms of profitability which stood at anaverage 30 per cent.

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    GDP growth moderating to near 5% Subdued Industrial growth

    Current account deficit leading to exchange

    rate volatility Monetary policy: increase in short term rates

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    Established in 1996 by the Industrial Credit and Investment Corporationof India, an Indian financial institution, as a wholly owned subsidiary. The parent company was formed in 1955 as a joint-venture of the World

    Bank, India's public-sector banks and public-sector insurancecompanies to provide project financing to Indian industry.

    In 1999, ICICI become the first Indian company and the first bank orfinancial institution from non-Japan Asia to be listed on the NYSE.

    ICICI Bank Limited is an Indian diversified financial services companyheadquartered in Mumbai, Maharashtra. It is the second largest bank in India by assets and third largest by

    market capitalization. ICICI Bank is Indiaslargest private sector bank in market capitalization

    and second largest overall in terms of assets. The bank has a network of 1,626 branches and about 4,883 ATMs in

    India and presence in 18 countries.

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    The Bank has a large footprint of 2402 domestic branches(including extension counters) and 12,922 ATMs spreadacross the country as on 31st March 2014.

    The overseas operations of the Bank are spread over itsseven international offices with branches at Singapore,Hong Kong, DIFC (Dubai International Financial Centre),

    Colombo and Shanghai and representative offices at Dubaiand Abu Dhabi. During the year, the Bank has upgraded its representative

    office in Shanghai, China to a branch to become the firstIndian private sector bank to set up a branch in China.

    Axis Bank is one of the first new generation private sector

    banks to have begun operations in 1994 With a balance sheet size of Rs.3,83,245crores as on 31st

    March 2014, Axis Bank has achieved consistent growthand stable asset.

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    Continued investment in key enablers: Branch network of 3820 (largest in private

    banks)

    Nearly 11000 ATMs Largest rural branch network

    Increase in branch based origination of retailloans

    Cautious approach to SME & corporatelending

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    The Bank continues to scale up its retailbusiness and invest in strengthening thefranchise and distribution infrastructure

    Granular retail deposits resulting in relativestability in funding base and costs even involatile markets

    Healthy growth in retail fees driven by liability

    fees, third party distribution and asset linkedfees

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    Leveraging social networking platforms Advanced mobile banking platform

    Enhanced ATM functionality

    My Savings Rewards program Money2India mobile app for NRIs

    24*7 electronic branch

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    profitability

    Continued focus on

    granular deposits

    Low credit costs

    Sustaining feeincome growth

    growth

    Healthy growth in

    secured products

    like mortgages and

    auto loans Strengthening of

    deposit franchise

    Continued

    investments in

    physical andtechnology

    platforms

    Risk management

    Secured lending

    portfolios driving

    growth

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    ICICI Bank (in Cr.)

    Mar '10 Mar '11 Mar '12 Mar '13 Mar '14

    Interest Earned 25,706.93 25,974.05 33,542.65 40,075.60 44,178.15

    Change

    0.010391

    0.291391

    0.194765

    0.10237

    Total Income

    32,999.36

    32,621.94

    41,045.41

    48,421.30

    54,606.02

    Change

    -0.01144 0.258215 0.179701 0.127727

    Employee Cost

    1,925.79

    2,816.93

    3,515.28

    3,893.29

    4,220.11

    Change 0.46274 0.247912 0.107533 0.083944

    Total Expenses

    28,974.37

    27,470.56

    34,580.16

    40,095.83

    44,795.55

    Change -0.0519 0.258808 0.159504 0.117212

    Net Profit for the

    Year

    4,024.98 5,151.38 6,465.26 8,325.47 9,810.48

    Change

    0.279852

    0.255054

    0.287724

    0.17837

    Total

    6,834.54

    8,615.76

    11,483.44

    15,379.70

    19,712.77

    Change 0.26062 0.332841 0.339294 0.28174

    Earning Per

    Share (Rs)

    36.1 44.73 56.09 72.17 84.95

    Change

    0.239058

    0.253968

    0.286682

    0.177082

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    Customer convenience and cost effectivecustomer delivery

    Advanced use of technology

    Continue to build and strengthen RetailBanking franchise

    Leverage leadership position in Infrastructurelinked Financial services

    Build a full-service offering to SME customers Capture end-to-end opportunities in

    Payments across customer segments

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    Branches ATM

    Point of sale

    Internet banking Mobile banking

    Call centre

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    sales

    Relationship

    ManagersBranch leads

    Credit appraisal

    Business Proposals

    processed throughdedicated credit

    cells at 32 SME

    Centers

    Proposals rated

    and vetted byindependent Risk

    team

    Post sanction and

    monitoring

    Disbursement &

    Monitoring byseparate

    Corporate Banking

    Operations Team

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    Axis bank (in Cr.)

    Mar '10

    Mar '11

    Mar '12

    Mar '13

    Mar '14

    Interest Earned

    11,638.02

    15,154.81

    21,994.65

    27,182.57

    30,641.16

    Change 0.302181 0.451331 0.235872 0.127236

    Total Income

    15,583.80

    19,786.94

    27,414.87

    33,733.68

    38,046.38

    Change 0.269712 0.385503 0.230488 0.127846

    Employee Cost

    1,255.82

    1,613.90

    2,080.17

    2,376.98

    2,601.35

    Change 0.285136 0.288909 0.142685 0.094393

    Total Expenses

    13,069.27

    16,398.45

    23,172.66

    28,554.24

    31,828.71

    Change 0.254733 0.413101 0.232238 0.114675

    Net Profit for the

    Year

    2,514.53

    3,388.49

    4,242.21

    5,179.43

    6,217.67

    Change 0.347564 0.251947 0.220927 0.200454

    Total

    4,862.62

    6,815.92

    9,211.98

    12,508.88

    16,246.93

    Change 0.401697 0.351539 0.357893 0.298832

    Earning Per

    Share (Rs)

    62.06 82.54 102.67 110.68 132.33

    Change

    0.330003

    0.243882

    0.078017

    0.195609

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    0

    5

    10

    15

    20

    25

    30

    35

    2011 2012 2013 2014

    ICICI

    Axis

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    Productivity is defined as the goods and services produced

    per unit of labour, capital or both. The ratio of output tolabour and capital is a total productivity measure. In simplewords, productivity is the output per unit of input employed.The basic definition of productivity is:

    Productivity =

    Major Indicators of Productivity

    Employee Productivity

    1.

    Deposit per Employee: This ratio reveals the deposit-collection capacity of anemployee. Higher the deposit peremployee ratio, higher the productivity per employee.

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    Table No. 1 (Rs. in Crore)

    Years ICICI Axis Bank

    2007-08 6.00 5.94

    2008-09 6.31 5.70

    2009-10 5.73 6.53

    2010-11 8.38 7.18

    2011-12 10.11 6.94

    Average

    7.31

    6.46

    CAGR 11% 3%

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    2 Advances Per Employee: These ratios reveal the contacts andconvincing skills of theemployee to disburse and invest the amountdeposited. This only ultimately results in the interest earning capacityof a particular bank. The deposits cannot be maintained unless they are

    advanced for productive use by the people. As this entails involvementof employee time, this is also considered to be a ratio to measure theproductivity. Again higher the ratio, higher the productivity. The ratiosare as follows:

    Table No.2

    Year ICICI Axis Bank

    2007-08 5.55 4.05

    2008-09 6.31 3.95

    2009-10 5.14 4.82

    2010-11 8.03 5.41

    2011-12 10.05 5.35

    Average 7.02 4.72

    CAGR 13% 6%

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    3- Advance +Deposits Per Employee : Deposit collection and theadvance disbursementare the two basic activities of any bank.Moreover, The productivity of any bank is related to the creation anddelivery of capital. Here creation means deposits and delivery meansadvances. Both together are the net measure of productivity. If this ratiois higher, the employee of the bank is better and the productivity of thebank is more.

    Table No-3

    Years ICICI Axis Bank

    2007-08

    11.55

    9.99

    2008-09 12.62 9.65

    2009-10 10.87 11.35

    2010-11 16.41 12.59

    2011-12 20.16 12.29

    Average

    14.32

    11.17

    CAGR 12% 4%

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    Branch Productivity

    While evaluating the results in terms of infrastructural facilities utilizedby the banks at various locations, places, again eight indicators havebeen used. A brief summary of these ratios are as under:

    Deposit per Branch Ratio: A Branch is the initial organizational unit inany bankwith similar environment and clientele. This also follows thesimilar policies, methodologies and structure in a particular bank. Inorder to smoothen out the individual differences, this seems to be abetter unit for measuring productivity. It reflects the organizationaleffectiveness of the bank. Higher the deposit per branch, better the

    system of collection and vice-versa.Table No. 4 (Rs. in Crore)

    Years ICICI Axis Bank

    2007-08 192.31 134.6

    2008-09 152.48 141.24

    2009-10 117.52 136.52

    2010-11 87.95 129.62

    2011-12 91.91 132.83

    Average 128.43 134.96

    CAGR 14% 00%

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    2.Advances per Branch: In addition to employee skills, the loan policiesas well asinterest rates etc of a particular bank also affect advances.This ratio reflects this aspect of the bank. Higher the advances perbranch, better the advance policies and hence the productivity.

    Table No. 5 (Rs. in Crore)

    Years ICICI Axis Bank

    2007-08 177.51 91.65

    2008-09 152.45 98.14

    2009-10 105.41 100.81

    2010-11 84.35 97.54

    2011-12 91.27 102.45

    Average 122.20 98.12

    CAGR -0.12 0.02

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    3- Total Business per Branch: Advances and deposits of a branchtogether reflectthe overall banking system and its productivity. Thisratio compares the productive efficiency of two banks. Hence, Higherthe ratio, better and more productive the bank.

    Table No-6

    Years ICICI Axis Bank

    2007-08 369.82 226.24

    2008-09 304.93 239.4

    2009-10 222.93 237.33

    2010-11 172.31 227.15

    2011-12 183.18 235.28

    Average 250.63 233.08

    CAGR -0.13 0.01

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    Comprehensive Analysis of Productivity ratios

    Productivity ratios ICICI Bank Axis Bank

    Deposit per employee

    Advances peremployee

    Advance + Depositsper employee

    Deposit per branch

    Advances per branch

    Total business perbranch

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    Recommendation:

    o Decrease costs and grow revenues in highly uncertain economic times.

    o Operations departments should focused on substantially reducing the unitcosts of the key drivers (e.g. cost per current account). These reductions canbe achieved through a combination of automation, outsourcing.

    o Longer-term sustainable cost reduction measures, such as straight-through

    processing, first-time resolution and self-service channels.

    o Eliminate paper, automate processes and retire physical infrastructure toright size their operating environments.

    o Value chain and corresponding IT architectures should be in industry-widedata standards.

    o Customer data held by one bank must be held in a format that enables it tobe processed simply and accurately by any other bank, as well as by anypotential new structures.

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    Thank You