COMPANY PROFILE [email protected] [email protected].

COMPANY [email protected]

[email protected]

mailto:[email protected]



Ritzy Techno Solutions Private Limited

Call Centre and BPO

General Introduction Our Philosophy Services Our Team Infrastructure

Introduction

Introduction Ritzy Techno Solutions is a professionally

managed company which provides BPO, Technology, Data Services, Leads Generation & ITES services to it's clients.

Our mission is to provide win-win solutions to our customers and clients.

We listen to our clients and customers. We focus on client benefits to maximize

process adherence and maximize service quality.

Nothing is too obvious for us and we pay full attention to even the smallest details.

Integrity, trust and respect for clients and individuals are our strengths.


Call Centre and BPO


Ritzy Techno Solutions is a fast growing Kolkata based company which believes in delivering high quality and cost-effective data services.

Our services range from Web page Designing and Development Technical Support Surveys/Leads Generations SEO BPO (B2B and B2C) campaigns.

Philosophy


Our Philosophy

Integrity and ethics in all that we do Quality in our thoughts and actions Growth based on personal excellence Innovation through implementing

ideas Respect for clients, customers and

colleagues Success through teamwork and teams

skills.

Maintaining trust of the client.

Services Offered


Services Offered

Outbound Telemarketing Services

Web-enabled customer care

Customer satisfaction surveys

Remote support Lead generation Web-page development.

Our Team


Our Team

Ritzy Techno Solutions Private Limited has a team of highly experienced and dedicated professionals from different fields like Business process outsourcing, Knowledge process outsourcing, Technical , Survey and Leads Generating services. Apart from the core team Ritzy Techno Solutions Private Limited also has Hired help of Accountants, Lawyers and Hardware, Networking and Security Experts.

Infrastructure


Infrastructure

We currently have 25 active seats for out-bound calling to go-live with 24 hours notice with a capacity to ramp up to 60 seats within 15 days of notice.

Our IT Setup consists of: Intel Xeon Core2 Duo based server with RAID configuration

to provide seamless data backup. 2 Mbps bandwidth Connectivity. Leased Line from Alliance . Complete managed voice solutions from TRUVOIP Best-in Class Audio Code Frontech headsets and dial pad Intel dual-core processor based workstations for enhances

performance. VICI dial soft dialler (with Skype Resource Handling and

Advance GUI with Asterisk Engine )


Infrastructure (Manpower)

We realize that our IT systems will need to be complemented by enthusiastic team members to deliver on client expectations. To ensure our team members feel motivated to perform we have:

Fully operational Cafeteria Air-conditioned premises Ergonomic chairs to ensure comfort On the house performance bonus schemes Open door policies for suggestions and innovations Door-to-door pick n drop transport facility

Our Clients


Reignsys (a CDO Company) Bizgate Annex Infosolutions Sequel Marketings (Debt Management

Company) Individuals from Australia, New

zealand, Ireland and USA.

Contact Us

CONTACT INFO

CORPORATE ADDRESS: 85, ELLIOT ROAD, 3RD FLOOR , KOLKATA – 700 016

E-MAIL: [email protected]

[email protected]

SKYPE ID: ritzy.solutions WEB:

http://www.ritzytechnosolutions.com LANDLINE: +91-33-65004789 MOBILE: +91-9231878868,+91-

9836857786, +91-9681188096.


Thanks!

COMPANY PROFILE [email protected] [email protected].

Documents

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