COMN3112 3.0 Problematic Communication in Organizations Lecture 1a
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Transcript of COMN3112 3.0 Problematic Communication in Organizations Lecture 1a
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COMN3112 3.0Problematic Communication in
Organizations
Lecture 1a
WELCOME!
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• ORGANIZATIONS • PRODUCTS OF HUMAN COMMUNICATION• BUT THEY SHAPE HOW WE TALK AND WITH WHOM WE TALK.
• THIS COURSE IS ABOUT THE EFFECTS OF ORGANIZATIONAL STRUCTURE AND CULTURE ON THE QUALITY OF OUR TALK IN ORGANIZATIONS
• HINT IN THE TITLE – “PROBLEMATIC”• WE DON’T GET WHAT WE WANT AS INDIVIDUALS OR AS WORK
GROUPS• TALK CAN BE COMPETITIVE AND CONFLICTFUL INSTEAD OF
COOPERATIVE
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• ORGANIZATIONAL STRUCTURE AND CULTURE AFFECTS
• WHERE “PROBLEMATIC” TALK IS LIKELY TO OCCUR – AND WHEN TALK CAN TURN FROM COOPERATIVE TO CONFLICTFUL
• WE WILL START WITH A DETAILED REVIEW OF THE IP COMMUNICATION MODEL
• FOR 2111 STUDENTS THIS WILL BE A QUICK REVIEW
• THEN REVIEW MY THREE MODE MODEL OF TALK TO SEE
• WHICH TYPE OF TALK OCCURS MOST OFTEN IN ORGANIZATIONAL LIFE
• WHICH TYPE COULD MORE EFFECTIVE IN DIFFICULT SITUATIONS
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COMN 3112 IS A BLENDED LEARNING COURSE
• COMBINES ELEMENTS OF “LIVE” FACE-TO-FACE TEACHING
• A ONE HOUR PER WEEK TUTORIAL YOU MUST SIGN UP FOR AND ATTEND
• PLUS CONTENT DELIVERED ON LINE• COURSE LECTURES HAVE BEEN
VIDEOSTREAMED AND ARCHIVED• AVAILABLE ON A WEEKLY BASIS ON THE
COURSE WEB SITE.
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THIS COURSE IS TIME-TESTED
• FOR NINE YEARS WE HAVE DEVELOPED TESTED AND RUN THIS COURSE
• IT’S RATED VERY HIGHLY BY THE STUDENTS WHO HAVE TAKEN IT– IN TERMS OF THE QUALITY OF THE
CONTENT, THE TEACHING AND THE ON- LINE EXPERIENCE
• WE HOPE YOU WILL ALSO LEARN AND ENJOY
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ONE TEXT REQUIRED
• Communicating in Organizations: People, Processes and Problems by Dalton Kehoe, Pearson Education Canada, Custom Publication, 2012
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COURSE TEXT
• Available Two Places– York Book store– OR– Discount Text Books has some– 4699 Keele St. (in Plaza across from the
main entrance to York on Keele - Last unit south next to Tim Horton’s)
– Cheaper than York
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Course Web Site
• http://comn3111.thetalkpage.com• The “Go to” heart of the course
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Course News
GO AT LEAST ONCE A WEEK
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Course News
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Course News
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LECTURE SCHEDULE
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Course News
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VIDEO LECTURES
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The video is being mounted on your desktop!
The First Thing You’ll See
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The Next Thing You’ll See
COMN 3311 COMMUNICAITON IN
ORGANIZATIONS
The video starts playing automatically.
Slider
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THE LECTURES• MOUNTED EACH FRIDAY FOR 14 DAYS• NO LECTURE LONGER THAN 30
MINUTES, MANY SHORTER• AVERAGE LENGTH – ABOUT 25 MINUTES
• EMBEDDED VIDEOS ONLY PLAY IN THE LEFT HAND WINDOW WHERE I WALK AND TALK
• GO IN EVERY WEEK• REGULAR ATTENDANCE RELATES TO HIGHER
GRADES ON EXAMS
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Course News
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Only Course Password
• For the Additional Readings there is a Password– 3112pass
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AGAIN, THAT’S
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SUBMITTING ASSIGNMENTS
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Course News
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To submit essays electronically:•Enter name and student number•Choose your TA•Paste your essay into the appropriate area•Please note: You are still required to hand in a hard copy of your work
COMN 3311 Assignment Submissions
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You will receive a confirmation number after you submit your assignment.Don’t wait until the last minute to send in your paper.If the system closes you out at 11:59 pm on the night of the due date, it’s the system clock that counts not the clock on your computer.
COMN 3311 Assignment Submissions
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Course News
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ProfTalk
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• We’ve covered the basics of the course.
• Please go to tutorial in the first two weeks and be sure you are on the tutorial list.
• We ask students every year to give advice to new students…it’s always the same:– Keep Up With The Lectures!
IN CONCLUSION
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• Enjoy the course.• See you at the exam.
IN CONCLUSION
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