Growing Your Growing Your DreamDream

Doing Business in the New MillenniumDoing Business in the New Millennium

Communication – or Not

"Nothing is as real as a dream. The world can change around you, but your dream will not. Responsibilities need not erase it. Duties need not obscure it. Because the dream is within you, no one can take it away." --Unknown

“Whatever you believe or dream you can, begin it.

Boldness has genius, power and magic in it.”Goethe

What Does It Take ?What Does It Take ?• Aspirations… Inspired Motivation• Commitment… Service to Self & Others• Desire… Willing to give it ALL• Flexibility… Ability to hold on Nowhere• Knowledge… Of Self and Others• Strategy… Effective Use of Resources• Tools… Networks and Solutions

Persistence and determination alone are omnipotent.

Calvin Coolidge

DON'T MAKE DON'T MAKE ASSUMPTIONSASSUMPTIONS

Find the courage to ask questions and to express what you really want.Communicate with others as clearly as you can to avoid misunderstandings,disappointment, and drama. With just this one commitment, you cancompletely transform your life.

You build your reality on the thoughts you agree are true.

SELF- AWARENESS SELF- AWARENESS STRATEGIESSTRATEGIES

1. Quit Treating Feelings as Good/Bad2. Observe the Ripple3. Lean into Your Discomfort4. Feel Your Emotions Physically5. Know Who / What Pushes Buttons6. Watch Yourself Like a Hawk. 7. Keep a Journal about Your Emotions. 8. Don’t Be Fooled by a Bad Mood

9. Don’t Be Fooled by a Good Mood, Either

10. Stop and Ask Yourself Why You Do the Things You Do

11. Visit Your Values12. Check Yourself13. Spot Your Emotions

Books, Movies and Music14. Seek Feedback15. Get to Know Yourself under Stress

If it ain't broke, you just haven't looked hard enough. Fix it anyway.

Tom Peters, Thriving on Chaos

Communication ConundrumPersonal

Friends, Lovers, FamilyProfessional

Clients, Vendors, CohortsSelf / Others

Inner Dialog

Body Language

Tone of Voice

Words/Pace ofSpeech & Action55%

38%

7%

WHAT IS DISC?

HOWWHY

WHAT

What is DISC ? Disc is:

A doorway of communication TO youA method of action FROM youThe HOW of your actions

Value of DISCIncreased communication, understanding & appreciationDecreased bias, judgment & prejudice

Behavioral GoalsKnow self, Indentify others, Adapt

Characteristics of DISCObservable, Universal, Silent, Neutral

What matters…

D I

S C

Results Interaction

Trust Data

D = 18%I = 28%S = 40%C = 14%

Compliance

InfluenceDominance

Steadiness

The future will occur when we are in the present.

Johnny Cash

Communication & Communication & Problem- Solving Problem- Solving

ApproachApproachEvaluating

InvestigatingPlanningCritical

ReactingEfficientDecisive

Harsh

SupportingTrusting

ExperimentingAppeasing

ObservingReflectingApplyingAvoiding

Perceptions & Response

Business Business EnvironmentEnvironment

Bold, aggressive actions.Challenging assignments.

Expedites action.Authority to carry

out responsibilities.Firm, quick decision making.

Results-oriented.

Change agent.Enthusiasm.

Persuasive communicator.Results through people.

Testing of new ideas.Competition with others.

People contact.Solutions to “people problems”.

Optimistic outlook.Verbalizes thoughts and ideas.

Varied activities.Mobility.

Teamwork.Coaching and counseling.

Service to others.Harmonious work environment.

Security.Assistance to customers.

Logical thinking.Systematic routine.

Closure.Relaxed pace.

Team participation.Security.

Task-orientation.Adherence to standards.

Routine work.Guidelines to follow.

Facts and data to analyze.Diplomacy & cooperation.

High quality standards.Procedures to follow.

Clean, tidy workstation.Safety and security.

Accuracy.Analysis of facts and data.

Creative and original thinking.Logical decisions.

Studying and solving problems.Efficient methodology.

Effective time-management.Fact-based solutions.

Connecting the Plan

Thinking and ImplementingCreative Ideas

Getting Results

Implementing andFine-Tuning

the Plan Getting Resultsthrough People

Promoting Ideas

Promoting andImplementing Ideas

Implementing the Plan

Natural & Adaptive Natural & Adaptive CompetenciesCompetencies

SolvingSolving ProblemsProblems Requires Patience and Time People Work in Areas of Strengths Fosters Collaboration in

Teambuilding Experiment and Risk Mistakes Search for Opportunities to Evolve Recognize Individual Contributions Educates and Validates in Process

When a problem comes along, study it until you are completely knowledgeable. Then find that weak spot, break the problem apart, and the rest will be easy.

~ Norman Vincent Peale

What have you learned…– Yourself ?

• Communication style • Adaptability/flexibility in listening• Problem-solving preferences

– Your Co-workers ?• Communication styles• Problem-solving preferences• Creating a better team

– Your Organization?• Recognize strong areas and capitalize • Awareness of need to adapt• Developing better organizational habits• Identifying trends of the workplace ‘vibe’• Overcoming threats to productivity – areas of

improvement• Using opportunities for team building/collaboration • Strategic plan development – fill in the gaps and grow

"It is in the shelter of each other that the people live." (Irish proverb)

Communication Communication ProcessProcess

CARESS - ListeningCARESS - ListeningConcentrate – focus on speakerAcknowledge – eye contactRespond – empathy-centered

impression, emotion, contextExercise emotional controlSensing – vocal & visualStructure - verbal

Your Private DISCYour Private DISCJust for today – w/ set appointment

– DISC Assessment - $100 retail– Coaching Sessions – 2 up to 2 hrs each ($400

value)• Assessment Review, Analysis & Action Plan

Individual - $299 = 40% discount