PRESENTATION ONORGANIZATIONAL COMMUNICATION AND

ITS VARIOUS FORMS

BYSUDIPTO CHAKRABORTYDEBJYOTI TANMOY DASABHIRAJ KR DEYSOUVICK GHOSH

THE VITAL LINKIn every part of the business organization,

communication provides the link between people and information….

…..whether a newcomer to the organization or a seasoned employee, you have information that others need in order to perform their functions…..

……and others have information that is vital to you

THE FORMAL NETWORKOR ORGANIZATIONAL HIERARCHY

THE FORMAL NETWORK• Just as body has arteries and veins, Business

has major well-established channels of information flow

• Formal channels are arteries or mainlines of operational communication that handle bulk of the communication that an organization needs to operate.

• These main channels should not just happen- they should be carefully thought out and changed as needs of business change.

INFORMAL NETWORK: THE GRAPEVINE

GRAPEVINE- THE INFORMAL NETWORKRuns parallel to formal network consisting

primarily of personal communicationConsists of that part of personal

communication that relates to operations of the company

If formal network is like arteries, then informal network is like veins. Comprises of thousands upon thousands of personal communication that supports the formal communication network

COMPLEXITIES FORMAL V/S INFORMAL

SAILING THROUGH THE 7 C’S

7 C’S OF EFFECTIVE COMMUNICATIONCREDIBILITYCOURTESYCLARITYCORRECTNESSCONSISTENCYCONCRETENESSCONCISENESS

FORMS OF COMMUNICATIONORAL NON- AUDIO VISUAL WRITTEN VERBAL -Talks -Body -presentations -Letters -language -Demonstrations -Memos-Speeches -Gestures -Films -Circulars-Telephone -Expressions -TV advertisements -notes-Discussions -Posture -Video conference -Reports-Meetings -Appearance -Brochures-Seminars -Signs/Signals -Books -Counseling -Behaviour VISUAL -Print Advertisements-Radio -Silence -Pictures -Fax-Dialogue -Absence of -Graphs -Email-Monologue Words -Charts -Telegram-Arguments -Signs -Telex -Symbols -Printouts

BUSINESS PEOPLE IN A MEETINGAND THEIR BODY LANGUAGES…..

EXAMPLES OF FACIAL EXPRESSIONS AND BODY LANGUAGE…..Placing of hand on heads of people- Blessing

People raising two fingers in V sign- Victory

Finger on the lips-Silence

EXAMPLES CONTINUEDBowing of head- RESPECT

Senior Executive present in meeting- SUPPORT

EXAMPLES OF SYMBOLSSymbol of justice Symbol of

Symbol of Strength/Supremacy

Quality

Status Symbol of non-violence

Symbol

TIPS FOR IMPROVING COMMUNICATIONBe sincere, tactful, thoughtful and

appreciative while presenting or writing.Double check your spelling, punctuation and

grammarGag the gossipKeep quiet while someone is addressingAlways be positive while delivering

somethingShow respect for others answerAsk open questionsDrop your Fences and Interact equally with

everyone.

THANK YOU