COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not...

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Order Reference:G2392079-3 Produced on:03 December 2018 COMMERCIALDW Drainage and Water Enquiry The information in this document refers to: The Old Rectory Mucking Wharf Road STANFORD LE HOPE SS17 0RN This document was ordered by: Searchflow Ltd 42 Kings Hill Avenue Kings Hill West Malling ME19 4AJ Customer reference: SF27207034000 This document was produced by: Geodesys, Osprey House, 1 Percy Road, Huntingdon, Cambs, PE29 6SZ. For any queries relating to this report please contact our customer services team on 0800 085 8050, quoting order reference: G2392079-3. Interpretation of Drainage and Water Search Appendix 1 of this report contains definitions of terms and expressions. Enquiries and Responses The records were searched by Thomas Leigh (Anglian Water Services Limited trading as Geodesys) and Anne Fletcher-Curry (Essex & Suffolk Water) who have no, nor are likely to have, any personal or business relationship with any person involved in the sale of the property. The report was completed by Thomas Leigh (Anglian Water Services Limited trading as Geodesys) and Anne Fletcher-Curry (Essex & Suffolk Water) who have no, nor are likely to have, any personal or business relationship with any person involved in the sale of the property. This was requested on 29 November 2018 and completed on 03 December 2018 Geodesys, has a robust and uniformly efficient complaints process. Formal complaints and queries can be made, by telephone on 0800 085 8050, in writing to Geodesys, Osprey House, 1 Percy Road, Huntingdon, Cambs, PE29 6SZ or by e-mail to [email protected] Our standard terms and conditions for Commercial Drainage and Water Enquiries apply to this report. They are included in this search and are available on our website. On 1 October 2011 ownership of private sewers and lateral drains changed in accordance with The WaterIndustry (schemes for Adoption of Private Sewers) Regulations 2011. The contents of this search may not reflect these changes. Please visit www.anglianwater.co.uk/sewerswitchover for more details. Anglian Water Services Limited trading as GEODESYS Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire PE29 6XU Company Registration Number: 2366656 Osprey House, 1 Percy Road, Huntingdon Cambridgeshire, PE29 6SZ DX 123730 Huntingdon 6 Tel: 0800 085 8050 Fax: 01480 323890 www.geodesys.com

Transcript of COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not...

Page 1: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

Order Reference:G2392079-3Produced on:03 December 2018

COMMERCIALDW Drainage and Water Enquiry

The information in this document refers to:

The Old RectoryMucking Wharf RoadSTANFORD LE HOPESS17 0RN

This document was ordered by:

Searchflow Ltd42 Kings Hill AvenueKings HillWest MallingME19 4AJ

Customer reference: SF27207034000

This document was produced by: Geodesys, Osprey House, 1 Percy Road, Huntingdon, Cambs, PE29 6SZ.For any queries relating to this report please contact our customer services team on 0800 085 8050,quoting order reference: G2392079-3.

Interpretation of Drainage and Water Search

Appendix 1 of this report contains definitions of terms and expressions.

Enquiries and Responses

The records were searched by Thomas Leigh (Anglian Water Services Limited trading as Geodesys) andAnne Fletcher-Curry (Essex & Suffolk Water) who have no, nor are likely to have, any personal orbusiness relationship with any person involved in the sale of the property.

The report was completed by Thomas Leigh (Anglian Water Services Limited trading as Geodesys) andAnne Fletcher-Curry (Essex & Suffolk Water) who have no, nor are likely to have, any personal orbusiness relationship with any person involved in the sale of the property.

This was requested on 29 November 2018 and completed on 03 December 2018

Geodesys, has a robust and uniformly efficient complaints process. Formal complaints and queries canbe made, by telephone on 0800 085 8050, in writing to Geodesys, Osprey House, 1 Percy Road,Huntingdon, Cambs, PE29 6SZ or by e-mail to [email protected]

Our standard terms and conditions for Commercial Drainage and Water Enquiries apply to thisreport. They are included in this search and are available on our website.

On 1 October 2011 ownership of private sewers and lateral drains changed in accordance withThe WaterIndustry (schemes for Adoption of Private Sewers) Regulations 2011. The contents of

this search may not reflect these changes. Please visit www.anglianwater.co.uk/sewerswitchoverfor more details.

Anglian Water Services Limited trading as GEODESYSRegistered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, CambridgeshirePE29 6XUCompany Registration Number: 2366656

Osprey House, 1 Percy Road, HuntingdonCambridgeshire, PE29 6SZ

DX 123730 Huntingdon 6Tel: 0800 085 8050Fax: 01480 323890www.geodesys.com

Page 2: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.
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Summary of Responses

Question Answer

1 Where relevant, please include a copy of an extract from the public sewer map Map Included

2 Where relevant, please include a copy of an extract from the map of waterworks Map Included

3 Does foul water from the property drain to a public sewer? No

4 Does surface water from the property drain to a public sewer? No

5 Is a surface water drainage charge payable? See Details

6 Does the public sewer map indicate any public sewer, disposal main or lateral drain withinthe boundaries of the property?

No

6.1 Does the public sewer map indicate any public pumping station or any other ancillaryapparatus within the boundaries of the property?

No

7 Does the public sewer map indicate any public sewer within 30.48 metres (100 feet) ofany buildings within the property?

No

7.1 Does the public sewer map indicate any pumping station or any other ancillary apparatuswithin 50 metres of any buildings within the property?

No

8 Are any sewers or lateral drains serving or which are proposed to serve the property thesubject of an existing adoption agreement or an application for such an agreement?

No

9 Has a Sewerage Undertaker approved or been consulted about any plans to erect abuilding or extension on the property over or in the vicinity of a public sewer, disposalmain or drain?

Not Applicable

10 Is any building within the property at risk of internal flooding due to overloaded publicsewers?

No

11 Please state the distance from the property to the nearest boundary of the nearestsewage treatment works

See Details

12 Is the property connected to mains water supply? Yes

13 Are there any water mains, resource mains or discharge pipes within the boundaries ofthe property?

No

14 Is any water main or service pipe serving, or which is proposed to serve the property, thesubject of an existing adoption agreement or an application for such an agreement?

No

15 Is the property at risk of receiving low water pressure or flow? No

16 What is the classification of the water supply for the property? See Details

17 Please include details of the location of any water meter serving the property See Details

18.1 Who is responsible for providing the sewerage services for the property? Anglian Water Services Limited

18.2 Who is responsible for providing the water services for the property? Essex & Suffolk Water

19 Who bills the property for sewerage services? See Details

20 Who bills the property for water services? See Details

21 Is there a meter installed at the property? No

22 Is there any easement giving Anglian Water the right of access to defined assets locatedwithin the boundary of the property?

No

23 Are there any trade effluent consents relating to this site/property No

Geodesys Commercial Drainage & Water Enquiry:G2392079-3 Requested: 29 November 2018Completed: 03 December 2018

Order Ref:G2392079-3 The Old Rectory, Mucking Wharf Road, STANFORD LE HOPE, SS17 0RN

Page 4: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

Did you know?

Geodesys is a trusted brand providing a full range of conveyancing searches for residential and commercial propertiesthroughout England and Wales.

Geodesys, a trading name of Anglian Water Services Limited, is responsible in respect of the following:

(i) any negligent or incorrect entry in the records searched.(ii) any negligent or incorrect interpretation of the records searched.(iii) any negligent or incorrect recording of that interpretation in the search report.(iv) compensation payments.

Professional Standards

Geodesys is an executive member of CoPSO (Council of Property Search Organisations), thetrade association working towards a more efficient and effective market for searches.

We also comply with the rules set out in the PCCB (Property Codes Compliance Board) SearchCode, a code of practice that ensures the delivery of high quality products across the propertysearch industry. See Appendix 4 for more information.

Geodesys have a robust complaints procedure in place. If we cannot resolve your complaint orhave failed to comply with our process, you may refer your complaint under The PropertyOmbudsman scheme (TPOs). Further information can be found in Appendix 4.

Geodesys is certified to ISO 9001 (Quality) and ISO 22301 (Business Continuity) managementsystems by LRQA. This helps ensure that we minimise any systems downtime by having plans inplace for dealing with the unexpected and managing risk.

Private Sewer Transfer

On 1 October 2011 ownership of private sewers and lateral drains changed in accordance with The Water Industry (schemes forAdoption of Private Sewers) Regulations 2011. As part of this change of ownership, from 1 October 2016, many privatepumping stations will also become the responsibility of Anglian Water. The contents of this search may not reflect thesechanges. Please visit www.anglianwater.co.uk/sewerswitchover for more details. Further information is also supplied inAppendix 3.

Mapping Services

Through our sister brand, digdat, we also offer an online mapping service providing:

1. Ordnance Survey maps (ideal for unregistered land);2. Location plans of underground assets for various utilities including Anglian Water and

Hartlepool Water.

Find out more at www.digdat.co.uk

Geodesys Commercial Drainage & Water Enquiry:G2392079-3 Requested: 29 November 2018Completed: 03 December 2018

Order Ref:G2392079-3 The Old Rectory, Mucking Wharf Road, STANFORD LE HOPE, SS17 0RN

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Question 1 Where relevant, please include a copy of an extract from the public sewer map

Answer A copy of an extract of the public sewer map is included, showing the public sewers, disposal mainsand lateral drains in the vicinity of the property.

Informative Public Sewers are defined as those for which the Sewerage Undertaker holds statutory responsibility under the Water Industry Act 1991.Anglian Water Services Limited is not generally responsible for rivers, watercourses, ponds, culverts or highway drains. If any of these areshown on the copy extract they are shown for information only.An extract from the public sewer map is enclosed. This will show known public sewers in the vicinity of the property and it should bepossible to estimate the likely length and route of any private drains and/or sewers connecting the property to the public sewerage system.Assets other than public sewers may be shown on the copy extract for information.

Question 2 Where relevant, please include a copy of an extract from the map of waterworks

Answer A copy of an extract of the map of waterworks is included, showing water mains, resource mains ordischarge pipes in the vicinity of the property.

Informative The map of the waterworks has been supplied by:Essex & Suffolk WaterPO Box 292Durham DH1 9TXTel: 0345 782 0999www.eswater.co.ukThe 'water mains' in this context are those which are vested in and maintainable by the water company under statute.Assets other than public water mains may be shown on the plan, for information only.Water companies are not responsible for private supply pipes connecting the property to the public water main and do not hold details ofthese. These may pass through land outside of the control of the seller, or may be shared with adjacent properties. The buyer may wish toinvestigate whether separate rights or easements are needed for their inspection, repair or renewal, please refer to Question 23.The enclosed extract of the public water main record shows known public water mains in the vicinity of the property. It should be possible toestimate the likely length and route of any private water supply pipe connecting the property to the public water network.Essex & Suffolk Water is a trading name of Northumbrian Water Limited (a company registered in England under no. 2366703 whoseregistered office is at Head Office, Abbey Road, Pity Me, Durham, DH1 9ZR).

Question 3 Does foul water from the property drain to a public sewer?

Answer Records indicate that foul water from the property does not drain to a public sewer.

Informative Anglian Water Services Limited is not responsible for any private drains and sewers that connect the property to the public seweragesystem, and does not hold details of these. The property owner will normally have sole responsibility for private drains serving the property.If foul water does not drain to the public sewerage system the property may have private facilities in the form of a cesspit, septic tank orother type of treatment plant.An extract from the public sewer map is enclosed. This will show known public sewers in the vicinity of the property and it should bepossible to estimate the likely length and route of any private drains and/or sewers connecting the property to the public sewerage system.

Question 4 Does surface water from the property drain to a public sewer?

Answer Records indicate that surface water from the property does not drain to a public sewer.If the property was constructed after 6th April 2015 the Surface Water drainage may be served by aSustainable Drainage System. Further information may be available from the Developer or Question3.3 of the CON29 from the local authority.

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Question 5 Is a surface water drainage charge payable?

Answer Records indicate that a surface water drainage charge is not payable for the property.If the property was constructed after 6th April 2015 the Surface Water drainage may be served by aSustainable Drainage System. Further information may be available from the Developer or Question3.3 of the CON29 from the local authority.

Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable. Wheresurface water charges are payable but upon inspection the property owners believe that surface water does not drain to the public seweragesystem, an application can be made your retailer to end future surface water charges by contacting them directly. Further information can befound on retailers by visiting the Open Water website:http://www.open-water.org.uk/for-customers/find-a-supplier/suppliers/water-and-wastewater-retailers/

Question 6 Does the public sewer map indicate any public sewer, disposal main or lateral drain within theboundaries of the property?

Answer The public sewer map included indicates that there are no public sewers, disposal mains or lateraldrains within the boundaries of the property. However, on 1 October 2011, private sewers that serve asingle property and lie outside the boundary of that property, were transferred into public ownership.Therefore there may be additional public sewers, disposal mains or lateral drains which are notrecorded on the public sewer map but which may prevent or restrict development of the property.

Informative The boundary of the property has been determined by reference to the Ordnance Survey record.The presence of a public sewer running within the boundary may restrict further development. Anglian Water has a statutory right of accessto carry out work on its assets, subject to notice. This may result in employees of the company or its contractors needing to enter theproperty to carry out work.Sewers indicated on the extract of the public sewer map as being subject to an agreement under Section 104 of the Water Industry Act1991 are not an 'as constructed' record. It is recommended that these details are checked with the developer, if any.

Question 6.1 Does the public sewer map indicate any public pumping station or any other ancillaryapparatus within the boundaries of the property?

Answer The public sewer map included indicates that there is no public pumping station within the boundariesof the property. Any other ancillary apparatus is shown on the public sewer map and referenced onthe legend.

Informative Only private pumping stations installed before 1 July 2011 and servicing 2 or more properties will be transferred into the ownership ofAnglian Water Services.Pumping stations installed after 1 July 2011 will remain the responsibility of the homeowners unless they are the subject of an adoptionagreement.Anglian Water Services will have rights of access to maintain their assets which is anticipated to be completed on a 12 monthly basis whichwill be reviewed dependent on monitoring and performance.Further information can be found on the pumping station adoption in the appendices of the COMMERCIALDW.

Question 7 Does the public sewer map indicate any public sewer within 30.48 metres (100 feet) of anybuildings within the property?

Answer The public sewer map indicates that there are no public sewers within 30.48 metres (100 feet) of abuilding within the property. However, it has not always been a requirement for such public sewers tobe recorded on the public sewer map. It is therefore possible for unidentified sewers or public sewersto exist within the boundaries of the property. However, on 1 October 2011 private sewers weretransferred into public ownership, therefore there may be additional lateral drains and/or publicsewers which are not recorded on the public sewer map but are also within 30.48 metres (100 feet) ofa building within the property.

Informative The measure is estimated from the Ordnance Survey record, between any building within the boundary of the property and the nearestpublic sewer.Sewers indicated on the extract of the public sewer map as being subject to an agreement under Section 104 of the Water Industry Act1991 are not an 'as constructed' record. It is recommended that these details are checked with the developer.

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Question 7.1 Does the public sewer map indicate any pumping station or any other ancillary apparatuswithin 50 metres of any buildings within the property?

Answer The public sewer map included indicates that there is no public pumping station within 50 metres ofany buildings within the property. Any other ancillary apparatus is shown on the public sewer map andreferenced on the legend.

Informative Only private pumping stations installed before 1 July 2011 and servicing 2 or more properties will be transferred into the ownership ofAnglian Water Services.Pumping stations installed after 1 July 2011 will remain the responsibility of the homeowners unless they are the subject of an adoptionagreement.Anglian Water Services will have rights of access to maintain their assets which is anticipated to be completed on a 12 monthly basis whichwill be reviewed dependent on monitoring and performance.Further information can be found on the pumping station adoption in the appendices of the COMMERCIALDW.

Question 8 Are any sewers or lateral drains serving or which are proposed to serve the property thesubject of an existing adoption agreement or an application for such an agreement?

Answer The property is part of an established development and is not subject to an adoption agreement.

Informative This enquiry is of interest to purchasers of new properties who will want to know whether or not the property will be linked to a public sewer.Where the property is part of a very recent or ongoing development and the sewers are not the subject of an adoption application, buyersshould consult with the developer to ascertain the extent of public drains and sewers for which they will hold maintenance and renewalliabilities.On 1 October 2011 all foul Section 104 sewers laid before 1 July 2011 were transferred into public ownership, excluding those thatdischarge to a privately owned sewage treatment or collection facility. All surface Section 104 sewers that do not discharge to a publicwatercourse were also transferred. Our mapping records are currently being reviewed and updated and may not yet reflect this change,therefore there may be additional public sewers, disposal mains or lateral drains which are not yet recorded on the public sewer map orpublic sewers that still show as Section 104 sewers.

Question 9 Has a Sewerage Undertaker approved or been consulted about any plans to erect a building orextension on the property over or in the vicinity of a public sewer, disposal main or drain?

Answer The company's records confirm that there is not a statutory agreement or consent in respect ofbuilding over/near a public sewer at this property. For historical reasons the company may not beaware of some agreements or consents which have been entered into by the local authority. Whilst an'agreement' may not exist, current Building Regulation guidance permits building over/near sewers incertain circumstances. Consent without an agreement may have been issued by Anglian Water orindependently by the Building Control Body. As long as the extension has a valid building regulationscertificate then this should prove adequate assurance to the purchaser.

Informative Anglian Water Services Limited is obliged to maintain its sewers. If any problem were to arise, Anglian Water Services Limited wouldinvestigate the problem and has a statutory right of access to carry out work on its assets, subject to notice. This may result in employees ofthe company or its contractors needing to enter the property. In advance of any problem it is difficult to predict the effect the works wouldhave on the property. Similarly, the position as to liability of both the property owner and Anglian Water Services Limited would need to beascertained.On 1 October 2011 private sewers were transferred into public ownership, therefore there may be additional public sewers, disposal mainsor lateral drains which are not recorded on the public sewer map but which may further prevent or restrict development of the property.

Page 8: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

Question 10 Is any building within the property at risk of internal flooding due to overloaded publicsewers?

Answer The property is not recorded as being at risk of internal flooding due to overloaded public sewers. On1 October 2011 private sewers, disposal mains and lateral drains were transferred into publicownership. It is therefore possible that a property may be at risk of internal flooding due to anoverloaded public sewer which Anglian Water may not be aware of. For further information it isrecommended that enquiries are made of the vendor as to any previous flooding occurances.

Informative A sewer is "overloaded" when the flow from a storm is unable to pass through it due to a permanent problem (eg. Flat gradient, smalldiameter). Flooding as a result of temporary problems such as blockage, siltation, collapses, and equipment or operational failures areexcluded."Internal flooding" from public sewers is defined as flooding which enters a building or passes below a suspended floor. For reportingpurposes, buildings are restricted to those normally occupied and used for residential, public, commercial, business or industrial purposes."At Risk" properties are those that the water company has included in its Register of properties at risk of sewer flooding. These are definedas properties that have suffered flooding from public foul, combined or surface water sewers due to overloading of the sewerage systemmore frequently than the relevant reference period (either once or twice in ten years) as determined by the Company's reporting procedure.Flooding as a result of storm events proven to be exceptional and beyond the reference period of one in ten years are not included on theFlood Risk register.Properties may be at risk of flooding but not included on the Register where flooding incidents have not been reported to the company.Public sewers are defined as those for which the company holds statutory responsibility under the Water Industry Act 1991.It should be noted that flooding can occur from private sewers and drains which are not the responsibility of Anglian Water Services Limited.This report excluded flooding from private sewers and drains and Anglian Water Services Limited makes no comment upon this matter.For reporting purposes buildings are restricted to those normally occupied and used for residential, public, commercial, business orindustrial purposes.

Question 11 Please state the distance from the property to the nearest boundary of the nearest sewagetreatment works

Answer The nearest sewage treatment works is 0.49 kilometres to the North of the property. The name of thesewage treatment works is STANFORD LE HOPE STW (Anglian Water Services).

Informative The nearest sewage treatment works will not always be the sewage treatment works serving the catchment within which the property issituated.The Sewerage Undertaker's records were inspected to determine the nearest sewage treatment works. It should be noted, therefore, thatthere may be a private sewage treatment works closer than the one detailed above that has not been identified.

Question 12 Is the property connected to mains water supply?

Answer Records indicate that the property is connected to mains water supply.

Question 13 Are there any water mains, resource mains or discharge pipes within the boundaries of theproperty?

Answer The map of waterworks does not indicate any water mains, resource mains or discharge pipes withinthe boundaries of the property.

Informative The boundary of the property has been determined by reference to the Ordnance Survey record.The map of waterworks has been supplied by Essex & Suffolk Water of PO Box 292, Durham, DH1 9TX.

Question 14 Is any water main or service pipe serving, or which is proposed to serve the property, thesubject of an existing adoption agreement or an application for such an agreement?

Answer Records confirm that water mains or service pipes serving the property are not the subject of anexisting adoption agreement or an application for such an agreement.

Informative This enquiry is of interest to purchasers of properties who will want to know whether or not the property will be linked to the mains watersupply.Please note this could relate to a piece of land and is not subject to an adoption agreement.

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Question 15 Is the property at risk of receiving low water pressure or flow?

Answer Records confirm that the property is not recorded on a register kept by the water undertaker as beingat risk of receiving low water pressure or flow.

Informative "Low water pressure" means water pressure below the reference level which is the minimum pressure when demand on the system is notabnormal. We maintain a Low Pressure Register of properties that are at risk of persistently receiving pressure below the reference level,provided that allowable exclusions do not apply. (i.e. events which can cause pressure to temporarily fall below the reference level).Water Companies are required to include in the Regulatory Register that is reported annually to the Director General of Water Servicesproperties receiving pressure below the reference level, provided that allowable exclusions do not apply. (i.e. events which can causepressure to temporarily fall below the reference level).The reference level of service is a flow of 9 litres/minute at a pressure of 10 metres head on the customer's side of the main stop tap (mst).The reference level of service must be applied on the customer's side of a meter or any other company fittings that are on the customer'sside of the main stop tap.The reference level applies to a single property. Where more than one property is served by a common service pipe, the flow assumed inthe reference level must be appropriately increased to take account of the total number of properties served. For two properties, a flow of 18litres/minute at a pressure of 10 metres head on the customers' side of the mst is appropriate. For three or more properties the appropriateflow should be calculated from the standard loadings provided in BS6700 or Institute of Plumbing handbook.Allowable exclusions: The Company includes in the Low Pressure Register properties receiving pressure below the reference level,provided that allowable exclusions listed below do not apply.Abnormal demand: This exclusion is intended to cover abnormal peaks in demand and not the daily, weekly or monthly peaks in demandwhich are normally expected. We exclude properties which are affected by low pressure only on those days with the highest peak demands.During the report year we may exclude, for each property, up to five days of low pressure caused by peak demand.Planned maintenance: We do not report low pressures caused by planned maintenance.One-off incidents: This exclusion covers low pressure incidents caused by one-off events: mains bursts; failures of company equipment(such as PRVs or booster pumps); firefighting; and action by a third part.Low pressure incident of a short duration: Properties affected by low pressure which only occur for a short period, and for which there isevidence that incidents of a longer duration would not occur during the course of the year.

Question 16 What is the classification of the water supply for the property?

Answer The water supplied to the property has an average water hardness of 106.500000mg/l which isdefined as Hard by Essex & Suffolk Water.

Informative Water hardness can be expressed in various indices for example the hardness settings for dishwashers are commonly expressed in Clark'sdegrees, but check with the manufacturer as there are also other units. The following table shows the normal ranges of hardness.

ClassificationCalcium (mg/l

or ppm)

CalciumCarbonate

(mg/l or ppm) Degrees ClarkDegreesFrench

DegreesGerman

mmol/l(Millimoles of

ca/l)

Hard 106.500000 266.250000 18.640000 45.050000 14.480000 2.680000

Question 17 Please include details of the location of any water meter serving the property

Answer Records indicate that the property is served by a water meter, which is not within a building within theproperty, and in particular is located *private garden ss170rn.

Question18.1

Who is responsible for providing the sewerage services for the property?

Answer Anglian Water Services LimitedLancaster HouseLancaster WayHuntingdonCambsPE29 6XUTel: 03457 145 145www.anglianwater.co.uk

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Question18.2

Who is responsible for providing the water services for the property?

Answer Essex & Suffolk WaterPO Box 292Durham DH1 9TXTel: 0345 782 0999www.eswater.co.uk

Informative Essex & Suffolk Water is a trading name of Northumbrian Water Limited (a company registered in England under No. 2366703 whoseregistered office is at Head Office, Abbey Road, Pity Me, Durham DH1 9ZR).

Question 19 Who bills the property for sewerage services?

Answer If you wish to know who bills for sewerage services at the property, then please make enquiries withthe Developer, Vendor or Land Agent.

For a list of all potential Retailers for sewerage services, please visit: http://www.open-water.org.uk

Question 20 Who bills the property for water services?

Answer If you wish to know who bills for water services at the property, then please make the relevantenquiries with the Developer, Vendor or Land Agent.

For a list of all potential Retailers for water services, please visit: http://www.open-water.org.uk

Question 21 Is there a meter installed at the property?

Answer Records indicate that there is no meter installed at the property.

The property reference number is: 0022393804

Informative Water and sewerage charges are determined by agreement between the current owner/occupier of the site/property and the incumbentRetailer. Further relevant enquiries should be sought from the Vendor. Fees may be applicable for the installation of a water meter at theproperty. Enquiries in relation to future charging of services on occupancy of the premise should be made with the existing Retailer. Forfurther information in relation to potential retailers for water and sewerage services, please visit: http://www.open-water.org.uk/

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Question 22 Is there any easement giving Anglian Water the right of access to defined assets locatedwithin the boundary of the property?

Answer Records indicate that the property is not subject to such an agreement.

Informative This question relates to private agreements between Anglian Water acting in a private capacity and a landowner. Such contracts may oftenbe part of a conveyance or land transfer, or a deed of grant of easement.If there is no formal easement, then a sewer or water main may have been constructed following the service of notice under the provisionsof the Public Health Act 1936, Water Act 1945, Water Act 1989 or Water Industry Act 1991 as applicable. The company does not holdcopies of these notices. However, in the absence of evidence to the contrary there is a legal presumption that all matters were properly dealtwith. All rights and obligations relating to sewers and water mains are now covered by the Water Industry Act 1991.Where rights exist at the boundary of the property, but we are not sure of the exact correlation, we will answer 'yes' to this question.A documentary right can exist even if the physical asset itself has not yet been laid, or has been moved, or removed. Likewise the positionof the right and of the asset may differ. You may also find that an asset is protected both with contractual rights and statutory rights. Pleaseconsult your solicitor as to why this may happen, and its effects.We refer to 'defined' assets for the following reasons: Often a contract may give Anglian Water an expressed right to install and maintainassets within an area but without stating the exact position or route of such assets. Also, the law may imply rights where none have beenmentioned specifically in a related contract, such as a conveyance. Finally, rights may come into being through long use. In any of thesecases the rights are undefined, and although Anglian Water may need to rely on them from time to time, as we cannot map the rightsaccurately, we will answer 'no' to this question.Information obtainable from physical inspection (including Trial Bore Holes) overides information contained in the report.Any error in answering this question is not to be regarded as a waiver of Anglian Water's rights or title, or an agreement or representationthat Anglian Water is prepared to vary or discharge any of its rights or title.

As a general rule, easement widths are as follows:

Pipe Diameter Width or StripUp to 149mm 4.5m150 - 449mm 6.0m450 - 749mm 9.0m750 and above 12.0m

If you require a copy of an agreement please contact Savills, Trinity Court, Trinity Street, Peterborough, PE1 1DA. A fee may be charged forthis service. Please quote the date of the Report plus the Report Reference. You may also make contact either by telephone on 01733209932 or by email to [email protected]

Question 23 Are there any trade effluent consents relating to this site/property

Answer Records indicate that there are no trade effluent consents relating to this site/property.

Informative The Trade effluent consent applies to premises in the vicinity of the premises the subject of this search, but it is for the applicant to satisfyitself as to the suitability of the consent for its client's requirements.If, in the case of any trade premises, any trade effluent is discharged without such consent or other authorisation, the occupier of thepremises shall be guilty of an offence.The occupier of any trade premises in the area of Anglian Water Services Limited may only discharge any trade effluent proceeding fromthose premises into Anglian Water Services Limited's sewers if he does so with Anglian Water Services Limited's consent.Please note any existing consent is dependant on the business being carried out at the property and will not transfer automatically uponchange of ownership.To view trade effluent consents and/or our database for free please contact the following: Environmental Standards Team, EnvironmentalRegulation, Lancaster House, Ermine Business Park, Huntingdon, Cambridgeshire, PE29 6XU or email:[email protected]. Alternatively, you may request in writing document copies and/or extracts from ourdatabase for a fee.The charges for the provision of this service are as follows: 10 pence per sheet for photocopying,and/or 25 pounds per hour, or a fractionthereof, for dealing with the enquiry. Note: VAT does not apply for this service.

Page 12: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

Appendix 1: General Interpretation

(1) In this Schedule-

"the 1991 Act" means the Water Industry Act 1991(a);"the 2000 Regulations" means the Water Supply (Water Quality) Regulations 2000(b);"the 2001 Regulations" means the Water Supply (Water Quality) Regulations 2001(c);"adoption agreement" means an agreement made or to be made under Section 51A(1) or 104(1) of the 1991 Act (d);"bond" means a surety granted by a developer who is a party to an adoption agreement;"bond waiver" means an agreement with a developer for the provision of a form of financial security as a substitute for a bond;"calendar year" means the twelve months ending with 31st December;"discharge pipe" means a pipe from which discharges are made or are to be made under Section 165(1) of the 1991 Act;"disposal main" means (subject to Section 219(2) of the 1991 Act) any outfall pipe or other pipe which-

(a) is a pipe for the conveyance of effluent to or from any sewage disposal works, whether of a sewerage undertaker or of any other person; and(b) is not a public sewer;

"drain" means (subject to Section 219(2) of the 1991 Act) a drain used for the drainage of one building or any buildings or yards appurtenant to buildings withinthe same curtilage;"easement" means the rights relating to a pipe or pipes granted to the water undertaker or sewerage undertaker by an agreement. This is to be distinguishedfrom statutory rights arising from the service of a statutory notice;"effluent" means any liquid, including particles of matter and other substances in suspension in the liquid;"financial year" means the twelve months ending with 31st March;"lateral drain" means-

(a) that part of a drain which runs from the curtilage of a building (or buildings or yards within the same curtilage) to the sewer with which the draincommunicates or is to communicate; or

(b) (if different and the context so requires) the part of a drain identified in a declaration of vesting made under Section 102 of the 1991 Act or in anagreement made under Section 104 of that Act (e);

"licensed water supplier" means a company which is the holder for the time being of a water supply licence under Section 17A(1) of the 1991 Act(f);"maintenance period" means the period so specified in an adoption agreement as a period of time-

(a) from the date of issue of a certificate by a sewerage undertaker to the effect that a developer has built (or substantially built) a private sewer or lateraldrain to that undertaker's satisfaction; and

(b) until the date that private sewer or lateral drain is vested in the sewerage undertaker;"non-household premises" means premises used, or intended for use, for commercial purposes;"map of waterworks" means the map made available under section 198(3) of the 1991 Act (g) in relation to the information specified in subsection (1A);"private sewer" means a pipe or pipes which drain foul or surface water, or both, from premises, and are not vested in a sewerage undertaker;"public sewer" means, subject to Section 106(1A) of the 1991 Act(h), a sewer for the time being vested in a sewerage undertaker in its capacity as such,whether vested in that undertaker-

(a) by virtue of a scheme under Schedule 2 to the Water Act 1989(i);(b) by virtue of a scheme under Schedule 2 to the 1991 Act (j);(c) under Section 179 of the 1991 Act (k); or(d) otherwise;

"public sewer map" means the map made available under Section 199(5) of the 1991 Act (l);"resource main" means (subject to Section 219(2) of the 1991 Act) any pipe, not being a trunk main, which is or is to be used for the purpose of-

(a) conveying water from one source of supply to another, from a source of supply to a regulating reservoir or from a regulating reservoir to a source ofsupply; or

(b) giving or taking a supply of water in bulk;"sewerage services" includes the collection and disposal of foul and surface water and any other services which are required to be provided by a sewerageundertaker for the purpose of carrying out its functions;"Sewerage Undertaker" means the Company appointed to be the sewerage undertaker under Section 6(1) of the 1991 Act for the area in which the property isor will be situated;"surface water" includes water from roofs and other impermeable surfaces within the curtilage of the property;"trade effluent" means any effluent which is wholly or partly produced in the course of any trade or industry carried on at trade premises;"water main" means (subject to Section 219(2) of the 1991 Act) any pipe, not being a pipe for the time being vested in a person other than the water undertaker,which is used or to be used by a water undertaker or licensed water supplier for the purpose of making a general supply of water available to customers orpotential customers of the undertaker or supplier, as distinct from for the purpose of providing a supply to particular customers;"water meter" means any apparatus for measuring or showing the volume of water supplied to, or of effluent discharged from any premises;"water supplier" means the Company supplying water in the water supply zone, whether a water undertaker or licensed water supplier;"water supply zone" means the names and areas designated by a water undertaker within its area of supply that are to be its water supply zones for that year;and"Water Undertaker" means the Company appointed to be the water undertaker under Section 6(1) of the 1991 Act for the area in which the property is or will besituated.

(2) In this Schedule, references to a pipe, including references to a main, a drain or a sewer, shall include references to a tunnel or conduit which serves or is toserve as the pipe in question and to any accessories for the pipe.

(a) 1991 c.56.(b) S.I. 2000/3184. These Regulations apply in relation to England.(c) S.I. 2001/3911. These Regulations apply in relation to Wales.(d) Section 51A was inserted by Section 92(2) of the Water Act 2003 (c. 37). Section 104(1) was amended by Section 96(4) of that Act.(e) Various amendments have been made to Sections 102 and 104 by section 96 of the Water Act 2003.(f) Inserted by Section 56 of and Schedule 4 to the Water Act 2003.(g) Subsection (1A) was inserted by Section 92(5) of the Water Act 2003.(h) Section 106(1A) was inserted by Section 99 of the Water Act 2003.(i) 1989 c.15.(j) To which there are various amendments made by Section 101(1) of and Schedule 8 to the Water Act 2003.(k) To which there are various amendments made by Section 101(1) of and Schedule 8 to the Water Act 2003.(l) Section 199 was amended by Section 97(1) and (8) of the Water Act 2003.

Geodesys Commercial Drainage & Water Enquiry:G2392079-3 Requested: 29 November 2018Completed: 03 December 2018

Order Ref:G2392079-3 The Old Rectory, Mucking Wharf Road, STANFORD LE HOPE, SS17 0RN

Page 13: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

COMMERCIALDWAppendix 2: Terms and Conditions1) Introductiona) These terms (together with our General Terms) set out the terms which will apply in

respect on any Orders you place with us for any of our commercial drainage and waterenquiry products being (i) a COMMERCIALDW Report, (ii) a COMMERCIALDWPremium Report, (iii) a COMMERCIALDW Plus Report and/or (iv) a COMMERCIALDWPlus Premium Report.

b) In addition to any defined terms in the General Terms (which shall apply to these terms),the following words shall have the following meanings:i) "Commercial Property" means the address or location provided by you when your

placed an Order in respect of which you request a Report which is either (a) acommercial property used solely for carrying on a trade or business or is intendedfor commercial use or (b) a property or site which is intended to be developed;

ii) "Large Commercial Property" means a Commercial Property which either (a) coversmore than 2 hectares, and/or (b) has more than one drainage and water connectionon the site;

iii) "Small Commercial Property" means a Commercial Proeprty which is either (a) lessthan 2 hectares and/or (b) only has one drainage and water connection;

iv) The term "Report" for the purposes of these terms, shall mean the commercialdrainage and water report prepared by us in relation to the commercial drainageand water report prepared by us in relation to the Commercial Property being oneof the following which you select at the time you place your Order:(1) A COMMERCIAL DW Report;(2) A COMMERCIALDW Premium Report;(3) A COMMERCIALDW Plus Report; and/or(4) A COMMERCIALDW Plus Premium Report.

c) The COMMERCIALDW Report and the COMMERCIALDW Premium Report should beused for Small Commercial Properties.

d) The COMMERCIALDW Plus Report and the COMMERCIALDW Plus Premium Reportshould be used for Large Commercial Properties.

e) Further details of the characteristics of the Geodesys Reports are set out on theWebsite. It is your responsibility to select the Report that is most suitable for your needs.

2) Scope of the Reporta) We will prepare the Report using the Commercial Property details you provide at the

time you place your Order. The Report you receive will rely on the accuracy,completeness and legibility of the address and/or plans that you supply with your Order.

b) The Report is produced only for use in relation to a Commercial Property which requirethe provision of drainage and water information. Where you require a report for aresidential property, you can order a different report from us, and different terms shallapply.

c) The Report provides information as to the indicative location and connection status ofexisting services and other information relating to drainage and water enquiries andshould not be relied on for any other purpose. The Report may contain opinions orgeneral advice. We cannot ensure that any such opinion or general advice is accurate,complete, valid or fit for your particular purpose, and neither you nor your Client shouldrely solely on this advice.

d) As you may expect, the information contained in the Report can change on a regularbasis so we cannot be responsible to you or your Client for any change in theinformation contained in the Report after the date on which the Report was produced (asshown in the Report).

e) The Report does not give details about the actual state or condition of the CommercialProperty nor should it be used or taken to indicate or exclude actual suitability orunsuitability of the Commercial Property for any particular purpose, or relied upon fordetermining saleability or value, or used as a substitute for any physical investigation orinspection. Further advice and information from appropriate experts and professionalsshould always be obtained by the Client.

f) In providing you with this Report, we will comply with the Search Code.g) The position and depth of apparatus shown on any Maps attached to the Report are

approximate and are provided as a general guide only. Where you or your Client intendto carry out any excavation or other works at the Commercial Property, the exactpositions and depths of any apparatus should be obtained by excavation trial holes andthe Maps must not be relied on in the event of excavation or other works made in thevicinity of our apparatus. We do not give any warranty as to the accuracy orcompleteness of such information.

3)Additional Provisions relating to our Liability to youfor the COMMERCIALDW Report and theCOMMERCIALDW Premium Reporta) Our total liability whether for breach of contract, tort, negligence, breach of statutory

duty, misrepresentation or any other cause of action arising under or in connection withthe COMMERCIALDW Report or the COMMERCIALDW Premium Report shall belimited in accordance with the General Terms and limited to a maximum aggregatefinancial limit of £2,000,000.

b) The Maps attached to the Report are provided pursuant to our statutory duty to makesuch Maps available for inspection. Notwithstanding the provisions of the Terms, yourattention is drawn to the notice on the Map(s) attached to the Report which applies to theMap and its contents.

c) Where we provide a Report for a Commercial Property which receives either water ordrainage services from us, and another company (“other service provider”) provides theother service, then our total liability, whether for breach of contract, tort, negligence,breach of statutory duty, misrepresentation or otherwise, arising under or in connectionwith the supply of the information from the other service provider is limited to such sumsas we are entitled to and able to recover from the other service provider.

4) Additional Provisions relating to our Liability to you forthe COMMERCIALDW Plus Report and theCOMMERCIALDW Plus Premium Reporta) Our total liability whether for breach of contract, tort, negligence, breach of statutory duty,

misrepresentation or any other cause of action arising under or in connection with theCOMMERCIALDW Plus Report or the COMMERCIALDW Plus Premium Report shall belimited in accordance with the General Terms and limited to a maximum aggregate financiallimit of £10,000,000. Where you require multiple reports because of the multiple supply pointsat the property or because the property / land is so large, then this limit of liability will applyonly once in respect of the multiple Reports you may receive.

b) The Maps attached to the Report are provided pursuant to our statutory duty to make suchMaps available for inspection. Notwithstanding the provisions of the Terms, your attention isdrawn to the notice on the Map(s) attached to the Report which applies to the Map and itscontents.

c) Where we provide Report for a Commercial Property which receives either water or drainageservices from us, and another company provides the other service, then we will not have anyliability for information provided by that other company in respect of the water or drainageservices they provide in respect of the Commercial Property. Any such information will beprovided by us as an agent for the company from which the information was obtained.

5) Generala) These Terms (and any documents referred to herein) are the only terms and conditions that

shall apply to any order in respect of the Report and shall constitute the entire agreementbetween you and us and supersede, replace and extinguish any previous arrangement,understanding or agreement between us relating to such Report.

b) Any dispute or claim arising out of or in connection to these terms and or their subject matteror formation (including non-contractual disputes or claims) shall be governed by the laws ofEngland and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts ofEngland and Wales.

c) If there is any conflict or inconsistency between the provisions of these Geodesys Terms andthe General Terms, the provisions of these Geodesys Terms shall prevail.

d) In the event of any conflict of inconsistency between any information on the Websitedescribing the features of the Report and the Terms, then the Terms shall prevail.

e) Where you are acting in the normal course of your business, your Client is entitled to thebenefit of these Terms. No other person who is not a party to these Terms has any right toenforce their terms.

6) Customer Complaints Procedurea) Geodesys offer a robust complaints procedure which can be found by visiting

http://www.geodesys.com/complaints-process/

b) If your complaint has gone through our complaints procedure and you are dissatisfied withthe response or it has exceeded our response timescales, you may refer your complaint forconsideration under The Property Ombudsman Scheme (TPOs). You can obtain furtherinformation by visiting www.tpos.co.uk or email [email protected]

Geodesys Commercial Drainage & Water Enquiry:G2392079-3 Requested: 29 November 2018Completed: 03 December 2018

Order Ref:G2392079-3 The Old Rectory, Mucking Wharf Road, STANFORD LE HOPE, SS17 0RN

Page 14: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

APPENDIX 3: Some things you should know...

Private Sewer Transfer

In October 2011, Anglian Water became responsible for looking after many sewers and pipes that take used water from yourtoilets and sinks. This was due to a change in the law.If your client's property is connected to the public sewer system, Anglian Water are now responsible for the pipes that areoutside the boundary of the property and, depending on the property type, they may be responsible for pipes inside theboundary.Simply put, Anglian Water became responsible for an estimated 23,500km of additional sewers and drains which werepreviously looked after and maintained by our customers. To put that in context, it is an increase of 60 percent on what AnglianWater already owned.Previously if there was a blockage in a sewer outside the boundary of the homeowners property, but connecting to the mainsewer, the homeowner was probably responsible for sorting it outNow, the homeowner is only responsible for pipes that are inside the property boundary that take the used water for recycling.To find out more visit www.anglianwater.co.uk/sewerswitchover, or call 0845 026 5232.

Who should unblock or report a drain or sewer?If there is a blockage or a repair is needed to a pipe, that is not connected to the sewers, or is within the boundary and onlyserves that property, then the homeowner is responsible for it.If the problem is with a section of pipe that takes water from more than one property and connected to the public sewer system,it is the responsibility of Anglian Water. Please contact the team on 03457 145 145.

Sewers owned by Anglian WaterFor sewers that have been adopted as a public sewer, or were built before 1 October 1937, then Anglian Water is responsiblefor sorting it out. Please call to report it on 03457 145 145.More information about sewers and drains is available on the Anglian Water website.The picture below shows examples of responsibility for different property types.

Terraced properties

It is common for terraced properties to have a public sewerpassing within the property boundary. The only section of thesewer which would remain private is the end of the terracewhere the run of the sewer would begin. Where the sewer isshared, the water company would be responsible for themaintenance. The property owner would only be responsiblefor the lateral drain leading to the public sewer.

Semi-detached

The majority of semi-detached properties will share aconnection. The section of the sewer which serves bothproperties will have been transferred into the ownership ofthe water company.

Detached

These property types are most likely to connect directly to thepublic sewer. It is very unlikely that assets within theboundary of the property would be transferred into theownership of the water company. The homeowner would beresponsible for the connection up to the property boundary.

Apartment/Flats

Shared drainage systems within a property curtilage willremain private. Any drains and sewers outside the boundarywill have been transferred.

Order Ref:G2392079-3 The Old Rectory, Mucking Wharf Road, STANFORD LE HOPE, SS17 0RN

Page 15: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

Pumping StationsAfter 1 October 2016, many private pumping stations became the responsibility of Anglian Water Services.Anglian Water Services are currently assessing each of these eligible pumping stations and carrying out detailed surveys andany necessary repairs. Details of power supply for the station will also be required to transfer the billing across to Anglian WaterServices.If the station serves two or more properties, then it is eligible to transfer. A pumping station which serves a single property isexempt from the transfer and will generally remain private unless it is situated on third-party land.Once Anglian Water Services identify a station to adopt, they will write to the homeowner(s) to inform them of their intention toadopt which will include waivers of consent.Many industrial or commercial pumping stations will remain privately owned too on the basis that they are situated on a singlesite in what is deemed to be a single curtilage.Maintenance of pumping stations is anticipated to be completed on a 12 monthly basis which will be reviewed dependent onmonitoring and performance.

For further information on the private sewer transfer and pumping station adoption, please visit:https://anglianwater.co.uk/household/water-recycling-services/private-sewers-and-lateral-drains.aspx

SuDS (Sustainable Drainage Systems)SuDS are an alternative way to manage surface water by reducing or delaying rainwater run-off.SuDS manage rainfall by replicating what happens in nature. They prevent many of the problems caused by surface waterrun-off from development by reducing the impact of excessive quantities of water flow. They aim to mimic the way rainfall drainsnaturally rather than conventional piped methods, which cause problems such as flooding, pollution or damage to theenvironment.Since April 2015, SuDS should be considered as part of the planning process on all major developments consisting of 10 ormore properties. SuDS can be provided in a number of ways including swales, retention ponds and underground storage.Ponds and detention basins provide areas for surface water to run off into, while permeable paving on driveways can absorb it,limiting the flow into nearby drains and easing the pressure on the sewer network. Swales are shallow, broad, vegetatedchannels designed to store surface water run-off and remove pollutants.Further information in relation to the charging and maintenance of SuDS can be found in question 3.3 in the Local Authoritysearch or the developer of your property.Anglian Water Services promote the use of SuDS as a sustainable and natural way of controlling surface water run-off.

A guide on who looks afterwhat...

Although it is often interconnected, ourregions network of drains and sewers ismanaged and maintained by a number ofdifferent organisations and agencies.

Some useful contacts:

For supply queries

Water and sewerage queries, interruptionto services and emergencies

03457 145 14524/7 serviceIn Your AreaSelect the link to get the latest updates onrepairs, incidents or planned work in yourarea.

Order Ref:G2392079-3 The Old Rectory, Mucking Wharf Road, STANFORD LE HOPE, SS17 0RN

Page 16: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

APPENDIX 4: Important Consumer Protection InformationThis search has been produced by Geodesys, a trading name of Anglian Water Services Ltd. Our address is - Osprey House, 1 Percy Road,Huntingdon, Cambridgeshire, PE29 6SZ. To contact us - Tel 0800 085 8050 or email [email protected]. Geodesys isregistered with the Property Codes Compliance Board (PCCB) as a subscriber to the Search Code. The PCCB independently monitors howregistered search firms maintain compliance with the Code.

You can get more information about the PCCB from www.propertycodes.org.uk

The Search Code:

- provides protection for homebuyers, sellers, estate agents, conveyancers and mortgage lenders who rely on the information included in property searchreports undertaken by subscribers on residential property and commercial property within the United Kingdom

- sets out minimum standards which firms compiling and selling search reports have to meet- promotes the best practice and quality standards with the industry for the benefit of consumers and property professionals- enables consumers and property professionals to have confidence in firms which subscribe to the Code, their products and services

By giving you this information, Geodesys is confirming that they keep to the principles of the Code. This provides important protection to you.

The Code's core principles

Firms which subscribe to the Search Code will:

- display the Code logo prominently on their search reports- act with integrity and carry out work with due skill, care and diligence- at all times maintain adequate and appropriate insurance to protect consumers- conduct business in an honest, fair and professional manner- handle complaints speedily and fairly- ensure that all search services comply with the law, registration rules and standards- monitor their compliance with the Code

Please email [email protected] if you would like a copy of the Search Code

Complaints

Whilst we make every effort to ensure that all our searches are accurate and dispatched in a timely way, we understand that occasionallythings may not go as planned. If you have a query or complaint about your search, you should raise it directly with us, and if appropriate askfor any complaint to be considered under our formal internal complaints procedure. We will always try to resolve a query or complaintimmediately. If you are not satisfied with our final response, or if we exceed the response timescales, you may refer the complaint to TheProperty Ombudsman Scheme (TPOS). The Ombudsman can award up to £5,000 to you if the Ombudsman finds that you have sufferedactual financial loss and/or aggravation, distress or inconvenience as a result of Geodesys failing to keep to the Code.

If it is not possible to resolve your complaint immediately, we will:

- take all of the details and investigate your complaint under our formal complaints procedure. If we do not contact you within 5 working days of you raisingthe complaint, you will be entitled to £50 compensation

- always aim to resolve a complaint fully and in writing within 5 working days, but no later than 20 working days of receipt

- keep you informed by letter, telephone or email as you prefer should we need more time to resolve the matter

- provide a final response, in writing, at the latest within 40 working days of receipt

- liaise, at your request, with anyone acting formally on your behalf

If we consider your complaint to be justified we will:

- refund your search fee

- provide you with a revised search

- take all action within our control to put things right

Complaints should be sent to: Customer Services, Geodesys, Osprey House, 1 Percy Road, Huntingdon, Cambridgeshire PE29 6SZ, Tel:0800 085 8050, Email: [email protected]

If you are not satisfied with our final response, or if we exceed the response timescales, you may refer the complaint to The PropertyOmbudsman Scheme (TPOS).

TPOs Contact Details:The Property Ombudsman schemeMilford House43-55Milford StreetSalisburySP1 2BP

Telephone: 01722 333306Fax: 01722 332296Website: www.tpos.co.ukEmail: [email protected]

We will co-operate fully with the Ombudsman during an investigation and comply with his final decision.

Order Ref:G2392079-3 The Old Rectory, Mucking Wharf Road, STANFORD LE HOPE, SS17 0RN

Page 17: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

LB

St Johns House

The Hall

Hall Farm

Cottage

The Old Rectory

7.2m

5.2m

Pond

3" CI

Valves/Regulators

P1

P2

P3

P4

Fittings/Symbols Storage/Operations Network Types

Distribution

Treated

Raw

Fire

Supply

Specific Main Types

Abandoned Asbestos

Abandoned

Out of Commission

Private

Area Types

Water Quality

District Metering

Easement

User : CON29ESW

Title : G2392079-3

Centre Point : 568484,181144

Date : 03/12/2018 09:36:19

Map Sheet : TQ6881SW

Paper / Scale : A4@1:1250

The material contained on this plot has been reproduced from an Ordnance Survey map with permission of the controller of H.M.S.O. Crown Copyright Reserved. Licence No. 100022480.The information shown on this plan should be regarded as approximate and is intended for guidance only. No Liability of any kind whatsoever is accepted by Essex & Suffolk Water, it'sservants or agents for any omission. The actual position of any mains shown on the plan must be established by taking trial holes in all cases. Essex & Suffolk Water must be given twoworking days notice of their intention to excavate trial holes. Private connections are not shown but their presence should be anticipated.WARNING...Where indicated on the plan there could be abandoned asbestos cement materials or shards of pipe. If excavating in the vicinity of these abandoned asbestos cement materials,the appropriate Health & Safety precautions should be taken. Essex & Suffolk Water accepts no liability in respect of claims, costs, losses or other liabilities which arise as the result of thepresence of the pipes or any failure to take adequate precautions. Emergency Telephone Number: 0345 782 0999

10 m

Page 18: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

This plan is provided by Anglian Water pursuant its obligations under the Water Industry Act 1991 sections 198 or 199. It must be used in conjunction with any search results attached. The information on this plan is based on data currently recorded but position must be regarded as approximate. Service pipes, private sewers and drains are generally not shown. Users of this map are strongly advised to commission their own survey of the area shown on the plan before carrying out any works. The actual position of all apparatus MUST be established by trial holes. No liability whatsoever, including liability for negligence, is accepted by Anglian Water for any error or inaccuracy or omission, including the failure to accurately record, or record at all, the location of any water main, discharge pipe, sewer or disposal main or any item of apparatus. This information is valid for the date printed. This plan is produced by Anglian Water Services Limited (c) Crown copyright and database rights 2018 Ordnance Survey 100022432.This map is to be used for the purposes of viewing the location of Anglian Water plant only. Any other uses of the map data or further copies is not permitted. This notice is not intended to exclude or restrict liability for death or personal injury resulting from negligence.

Scale: 1:1500 Map Centre: 568485,181143 Title: G2392079-3Date: 29/11/18(c) Crown copyright and database rights 2018 Ordnance Survey 100022432

Foul Sewer

Surface Sewer

Combined Sewer

Decommissioned Sewer

Final Effluent

Private Sewer

Rising Main

Manhole

Public Pumping Station

Private Pumping Station

Public Sewage Treatment Works

Outfall

Inlet

N

(colour denotes effluent type)

(colour denotes effluent type)

(colour denotes effluent type)Decommissioned Pumping Station

Private Sewage Treatment Works(colour denotes effluent type)

Page 19: COMMERCIALDW Drainage and Water Enquiry · Informative Where surface water from a property does not drain to the public sewerage system no surface water drainage charges are payable.

Manhole Reference Liquid Type Cover Level Invert Level Depth to Invert

Manhole Reference Liquid Type Cover Level Invert Level Depth to Invert

Manhole Reference Liquid Type Cover Level Invert Level Depth to Invert

Title: G2392079-3