Collaborative Co-Design:An Evidence-Based User-Centric Approach for Assessment and Advancement of Organizational Learning.

Mary M. Somerville, MA, MLS, PhDAssociate Library DeanSan José State UniversityDr. Martin Luther King Jr. LibrarySan José, California USAMary.somerville@sjsu.edu

Mary H. Nino, MLSCoordinator of Strategic Planning and Community OutreachSan José State UniversityDr. Martin Luther King Jr. LibrarySan José, California USAMary.nino@sjsu.edu

7th Northumbria International Conference on Performance

Measurement in Libraries and Information Services

© 2007 Somerville / Nino

Library Redesign – Learning Commons

•Workplace information literacy (Bruce & Lloyd/Australia)

• Inclusive participatory (re) design (Mirijamdotter/Sweden)

Designing FOR USERS – Learning Commons

• Enable faculty innovation and curriculum revitalization with technological infrastructure, pedagogy and technology expertise, and information resources and consultation

• Encourage application of teaching principles to advance students’ information, communication, and technology proficiencies for life long learning

Designing WITH USERSLearning Commons

• Provide flexible, multi-use spaces and services

• Promote cross-disciplinary inquiry and discourse

• Create a sense of community for students, faculty, researchers

• Staff and community both contribute to and benefit from knowledge

creation and dissemination processes

• Learn by doing

Student-GeneratedCo-Curricular Recommendations

Purpose• To create a usable comprehensive

development and viewing tool for the Senior Project process

Motivation• Learn by doing: The Senior Project is

an integral part of the Cal Poly learning process

• Sharing ideas, developing concepts, and demonstrating competence

Functionality• Senior Idea Meeting-place: finding

interest and resources• Senior Project Development:

Milestones and student-advisor communication

• Showcase: Searching and viewing finished projects

Multimedia Café

FoodBooks

Caffeine Couches

Computers + Work Tables

STUDENT HAVEN!

Café Requirements• Access to food and drinks• Study and eat/drink concurrently• Study individually• Study in groups• Relax/leisure time

Initial Design: Café Functionalities• Group Tables w/ computer terminals – group work• Internet Bar & Work Tables – individual work• Coffee & Snack Counter – food/drinks• Coffee Tables & Couches – relaxation/leisure

Data Gathering• Usability evaluations of Starbucks, Borders, Barnes

& Noble, library• Surveys and focus groups

Lessons Learned

•Produce two-way empathy and insight

•Place users’ learning at the center

•Help librarians remain current

Dr. Martin Luther King, Jr. LibraryStrategic Planning Process

•Align with university strategic plan priorities

•Revitalize collections, programs, systems, and

services

•Build campus community relationships

•Embed collaborative learning in organizational

culture

Collaborative Co-Design and Interactive Evaluation

•Workplace information literacy – frame question, identify sources, interpret data

•Strategic systems thinking – involve stakeholders and shareholders in dialogue

•Participatory design – create inclusive planning and evaluation culture

Social Networking andPeer Production

Prepares librarians, paraprofessionals, and

administrators to explore new technologies (

http://sjlibrary23.blogspot.com/) through

completion of Web 2.0 “23 things.”

• Blogs

• Wikis

• Tagging

•Flickr

•RSS feeds

•YouTube

King LibraryCo-Design Project

•Purpose to obtain creative user input when planning and designing learning spaces

•Survey instrument

•Digital images

•Flickr visual tagging

•Data interpretation

Designing FOR USERS – Learning Commons

Faculty and Student Recommendations

• Adaptable Workspaces

• Multiple Technologies

• Technical and Research Assistance

• Presentation Space

Student Priorities

• Comfort and Color

• Environment (Light and Nature)

• Convenience and Accessibility

• Availability of Food and Drinks

User-CenteredEvaluation Guidelines

• Who are the stakeholders (students, faculty, staff, public) affected by the action plan?

• How have you determined that the plan is what stakeholders want?

• How will stakeholders determine the success of the project?

• How will stakeholders be informed of the results of the project?

• How is continuous improvement and growth built into the project?

Basic Co-Design Concept

Participatory co-design advances synergistic

relationships through interactive dialogue and

information encounters among learning

partners.

Organization LearningOutcomes

•Workplace information literacy

•Strategic systems thinking

Copyright Notice

Copyright:

Mary M. Somerville, MA, MLS, PhDAssociate Library Dean

Mary H. Nino, MLSCoordinator of Strategic Planning and Community Outreach

This work is the intellectual property of the authors. Permission is granted for this material

to be shared for non-commercial, educational purposes, provided that this copyright statement

appears on the reproduced materials and notice is given that the copying is by permission of the authors.

To disseminate otherwise or to republish requires written permission from the authors.