Cognitive conversations for the future of engagement UXNext Palo Alto, 30th Oct 2017
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Transcript of Cognitive conversations for the future of engagement UXNext Palo Alto, 30th Oct 2017
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COGNITIVE CONVERSATIONS:
THE FUTURE OF ENGAGEMENTSUDHA JAMTHE, CEO IoT Disruptions
UXNext, Palo, Alto, CA, USA Oct 20th 2017
IoTDisruptions.com © 2017 Sudha Jamthe
Image: bigthink.com
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SUDHA JAMTHE Background
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CEO IoTDisruptions, Technology Futurist
Continuing Studies Instructor
Driverlesscarbook.com @sujamthe
Technology Futurist with a mix of Academic and Global Digital Transformation
Strategic, Entrepreneurial & Operational Experience.
My specialty: Finding gaps for innovation and b-model development in new tech
ecosystems.
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AI TECHNOLOGY SPECTRUM
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Machine Learning & Deep Learning
Cognitive IoT
AR/VR
Voice to Text
Text to Speech
Facial
Recognition
Computer Vision
NLP
Machine Intelligence
IoTDisruptions.com http://bit.ly/IoTAIBook @sujamthe
Copyright: Sudha Jamthe
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AI STARTUP LANDSCAPE
IoTDisruptions.com http://bit.ly/IoTAIBook © sujamthe 4
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I HAVE 6 STORIES FOR YOU
5IoTDisruptions.com http://bit.ly/IoTAIBook © sujamthe
Image: bigthink.com
BLURRING THE HUMAN-MACHINE INTERFACE
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STORY 1: HUMAN MEETS ROBOT
Images: Sudha Jamthe
IoTDisruptions.com @sujamthe
Creates the need for for voice, conversational, context
driven engagement
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STORY 2: GOOGLE HOME MEETS NEST
7
Image: Businessinsider
Can voice capture social nuances of communication
between humans and machines?
Driverlesscarbook.com @sujamthe
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STORY 3: SILENT CONVERSATIONS
IOTDisruptions.com #IoTAI @sujamthe 8
Mind Controlled Robotic ArmBigAu Teddy with Watson IoT
How can we design for a consistent engagement that
feels authentic to the user?
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STORY 4: THE DREAMS OF AN AI
IOTDisruptions.com #IoTAI @sujamthe 9
Deepmind (Google), Alexa’s dreams
Can the interface evolve to a learning interface between
man and machine?
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STORY 5: CHATTING WITH A CHATBOT
Image: Theverge.com
Amy from x.ai Melody Medical Bot from Baidu
Travel, Shopping, Financial, Customer Service, Health Bots: Claire, Clara,
Julie, Ann , Messenger Bot from Kayak, KLM, Expedia, …
How can we design for elements of tone, inflections, and
modulations to represent the desired engagement with the
user?
IoTDisruptions.com http://bit.ly/driverlessworld
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Autonomous USPS Trucks
STORY 6: MOBILITY CONVERSATIONS
Voyage.auto Autonomous Taxi
IoTDisruptions.com http://bit.ly/driverlessworld
How can we design for elements of tone, inflections, and
modulations to represent the desired engagement with the
user?
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Slides are at:
http://slideshare.com/sujamthe
Tweet me @sujamthe
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12IoTDisruptions.com #IoTAI @sujamthe