Class 02 business ethics inclass

MIS 111Class 2

19 January 2011

Class OverviewAnd

Business Ethics

InstructorDr. William T. Neumann

• email: [email protected]

• Phone: 520-621-5169

• Office: McClelland Hall, Room 430LL

• Office Mon/Wed: 1:30pm-2:00pm (Centennial),Tues: 1:30pm - 2:30pm (MH 430LL and by appointment

mailto:[email protected]

What is MIS?

How do Information Systems Professionals enable business?

• Accounting and Finance– Managing financial activity and reporting

• Economics– Tracking economic indicators

• Sales and Marketing– Tracking sales, analyzing customer trends

How do Information Systems Professionals enable business?

• Human Resources– Managing, recruiting, and training employees

• Manufacturing– Scheduling production and operations

• Management and Organizations– Evaluating how efficiently and effectively a

company the organization is running

But MIS is more than business! MIS supports every field

• Performing Arts

• Journalism

• Sports

• Medicine

• Education

• Public Sector

• Museums

• Transportation

• Science

• Astronomy

What do Information Systems professionals actually do?

• Information systems professionals design and implement systems focused on a customer’s needs not information technology

• Specialties include project management, business analyst, network management, and database administrator, web design, and many others

• “Solve real problems for real people”

Why should you study Information Systems (IS)?

• Information Systems is a critical resource for all business functions

• Knowledge of information systems is valued by every business career path

• Moreover, IS skills will make you a more effective and productive student now!

Class Administration

Reminders and Announcements• Starting Monday, January 24th we will our first class

awarding AP (attendance and participation) credit using the XR clickers.

• If you have not already done so, you MUST register your clicker ID on Blackboard using the online clicker registration quiz.

Your clicker should be programmed to

Channel 41

Notetaking AssistanceIn cooperation with the University’s Disability Resource Center

(DRC), we are asking for volunteers to assist other students in MIS 111 that require a notetaking accommodation to participate

in the class fully.

If you plan to take your class notes in electronic form (e.g., Word Document or in the PPT notes fields) and would be willing to

share your class notes with a student who has been approved by the DRC for a notetaking accommodation, please email your

instructor after class for more information on how to participate in the program.

Notes are shared using a password-protected website, and you are able to submit your notes via email. Participants in the program

will receive a Letter of Volunteer Service.

Required Resources

• Introduction to Information Systems, Rainer and Cegielski, 3rd Ed., Wiley 2011

• Turning Technologies Response Card RCXR-01 (Display Clicker)

Blackboard Support

If you are having problems accessing Blackboard (you aren’t getting instructor emails, you can’t log in, or your account won’t let you access the course, etc.) it is your responsibility to contact the:

Blackboard Help Desk

In person Walk-in Service

McClelland Hall, Room 335C (9am-3pm, Weekdays)

On Line Help Requests (using Blackboard)

Click on the Blackboard Help Page link that’s found on the Blackboard homepage (http://Blackboard.eller.arizona.edu).

http://ugrad.eller.arizona.edu/bb_suggestions.aspx

Email Guidelines

Email is not Texting – be sure you:

• Be sure to include MIS 111 on your subject line

• Include your first and last name in the message.

• Include relevant portions of prior messages

• Give the instructor/TAs adequate time to respond (you should get a response within 24 hours)

Course Organization

and Assessments

Course Topics• Organize and Apply

– What information do we have available?

• Analyze and Decide

– What can that information tell us about our firm?

• Communicate and Collaborate

– What is the best way to share the information?

Assessments Overview

• Total of 1000 points

– Class participation 160 points (20 Classes @ 8)– Class Exams 240 points (3 Exams @ 80)– Projects 400 points (5 Projects @ 80)– On-line Quizzes 200 points (10 Quizzes @ 20)

• Points for all assessments will be weighted equally when determining your final course letter grade

• Standard grade cutoffs – 90%/A, 80%/B, etc.

Assessments Overview

• Comprehensive Final exam (80 points)– Final exam is optional– Replaces one of your projects or exam grades

• Extra credit (5 exercises @ 5)– 25 points will be available

• Your final point total is NOT CURVED when calculating final course letter grades

Attendance and Participation (AP) (up to 8 points per class)

• You are expected to attend ALL class lectures

• A maximum of 160 points for AP (Attendance and participation) credit is awarded, as follows:

– Module 1 (Classes 3-10) – 48 points (64 points possible)



– Make-ups (Classes 29) – 8 points possible (if needed)

Note: Make-up credit earned in class 29 will be added to your total AP grade, up to the maximum AP credit of 160 points (these classes cannot be used for extra credit)

Attendance and Participation

• Credit is awarded in two parts for each class:

Part 1 – Attendance 2 (two) Points

– Attendance –Your presence in the classroom will be checked at the beginning and end of class using your clicker

– You must be present for both the check-in and check-out surveys) to receive any credit for attendance and participation.

– IF YOU DO NOT CHECK-IN or CHECK-OUT FOR ANY REASON, YOU WILL NOT RECEIVE ANY CREDIT FOR THAT CLASS.

Attendance and Participation

• Credit is awarded in two parts for each class:

Part 2 – Participation Up to 6 (six) Points

– Based on the content-based questions on the material from the review of the previous class and the assigned readings for the current class.

– For each content question, you can earn up to 3 (three) points, up to a maximum of 6 (six) points per class

– You can only earn participation points if and only if you also earn attendance credit

AP Guidelines

• Although you are expected to attend all lectures, you are allowed two “personal absences” per module. As long as you miss no more than two classes per module, you will receive full AP credit.

• If you do not attend a class, you will NOT receive ANY credit for the class, including ALL “excused” absences, including Dean’s Excuses for sporting events and club activities, absences due to religious observances, or medical, personal or family emergencies.

AP Guidelines

• There will be NO opportunity to “sign-in” with the instructor for class attendance credit for any reason.

• You will not receive credit if you arrive late to class, leave class early, forget to respond a quiz in time, or have technical problems with your clicker (e.g., dead batteries, programming problems, or reception problems), have your clicker set to the wrong channel, you forgot/lost/damaged your clicker, or any other clicker-related issue).

E-Tegrity Guidelines for AP• As a reminder, “clicking-in” or “buddy punching” for another

student – at any time, for any reason – is considered cheating and is a violation of the Eller E-Tegrity (Academic Integrity) Policy.

• Note that being in possession of another student’s clicker during class in and of itself is considered an E-Tegrity violation.

• Throughout the semester, we will have random audits to confirm you are in class. Failing to check-in for an audit after your clicker did check-in during class will be considered an E-Tegrity violation.

Class Exams (Three exams at 80 points each)

• Exams cover material from lecture, on-line quizzes, assigned readings, and project assignments

• Exams are closed book, closed notes

• Exams will be 60 minutes long and will be composed of 40 multiple choice and matching questions (2 points each)

Missing an Class Exam• If you miss an Exam for any reason, the Final Exam is the only

make-up option that will be offered. Exams may not be taken early or late.

This includes all “excused” absences, including Dean’s Excuses and absenses due to religious observances, medical or personal emergencies.

Proctored exams may be available outside class for DRC-approved accommodations and for students participating in off-campus activities that are official UA-sponsored events (a UofA sponsor must travel with your group and prior approval of instructor is required)

Optional Final Exam

Thursday, May 12th, 2011

10:30 a.m. - 12:30 p.m.

You will not be allowed to take the final exam early so you can obtain a lower-cost airline

ticket or because you (or someone else) purchased a non-refundable airline ticket

leaving before the scheduled exam period.

Optional Final Exam• A comprehensive final exam will be offered as a make-up

• The Final Exam is the only make-up offered for exams and

projects. The final exam can replace one (1) of your eight

grades on exams (3) and projects (5).

• The final can’t hurt your course letter grade. If the final

exam is your lowest grade, we’ll drop the final exam.

• If you are satisfied with your final grade in the class, you are

not required to take the exam.

Five Lab Projects (80 points each)

• Project 1: Financial Analysis

– Business Focus: Finance / Accounting

– Skill Focus: Spreadsheet (Basic Skills)

• Project 2: Business Operations

– Business Focus: Operations Management

– Skill Focus: Spreadsheet and Database

• Project 3: Process Analysis and Design

– Business Focus: Management and Organizations

– Skill Focus: Process Diagrams

Five Lab Projects (80 points each)

• Project 4: Analytical Assessment

– Business Focus: Business Analysis

– Skill Focus: Spreadsheet Analytics

• Project 5: Web-based Communication

– Business Focus: Marketing

– Skill Focus: Web Development and Hosting

• Extra Credit Opportunities: By completing a extra task on an advanced topic, you can earn up to 5 extra points per assignment (25 points total)

On-line Quizzes (20 points each)

• Top 10 grades of 11 online quizzes (we will drop your lowest online quiz grade)

• Each quiz will have 10 short-answer, multiple choice, or True/False questions that are based on assigned readings, class lecture, or lab projects.

• Online quizzes are open-book, open-notes. You may work together and discuss the quiz, but each person must complete their own assignment

• Although you may stop and resume a quiz, you cannot back-track or redo any question.

Grade Appeals

• You may appeal the grading of exam, project, online quiz, or A/P class

• IMPORTANT NOTE: Grade appeals MUST be requested within in 7 (seven) calendar days after the assignment’s grade is posted on Blackboard – this applies to all graded assignments, including AP (attendance and participation) credit

Grade AppealsProcedures for filing grade appeals vary by assignment:

• Exams – Contact your instructor to review your exam

• Projects – Submit a written grade appeal to TurnItIn

• AP Grades – Email [email protected] with your name, section, and class period

• Online Quiz – After the answer key is posted, email Email [email protected] with any quiz specific questions about the material



Submitting Online Quizzes and Projects

Late• For on-line quizzes and lab projects, you may submit your

assignment up to 48 hours late without penalty. This is an automatic extension - you do not need to ask the TA for an extension to turn your project in late.

– Class support (FlexLabs, TAs, The247 Help Desk, etc.) is scheduled to correct problems so you can submit your assignments by the posted due date

– However, if anything prevents you from completing your assignment on time (e.g., illness, technical problems, travel delays, extra-curricular activities), you will have up to 48 hours late to correct the problems or complete your assignment without incurring any penalty.

Submitting Online Quizzes and Projects

LatePLEASE NOTE: The 48-hour late extension is an ABSOLUTE AND UNCONDITIONAL DEADLINE, and we will not accept ANY work for ANY reason after the 48-hour extension ends.

Be sure to plan ahead and do not wait until the last possible minute to submit your work, since we will not provide any further extensions due to problems that occur after the assignment due date, including server or problems, computer downtime, forgetfulness, carelessness on using TurnItIn.com, the actions of others, medical, personal or family emergencies, athletic activities, or religious observances.

What grade can I expect in MIS 111?

• By doing average work and consistently attending class, you’ll most likely earn a low B or high C for the class.

– Exams (3 @ 55pts or 68.75%) 165 points– Projects (5 @ 65pts or 81.25%) 325 points– No extra credit 0

points– Online Quizzes (10 @16pts or 80%) 160 points– AP (20 @ 8 or 100%) 160 points

======Total 810 points

How can I get an “A” in MIS 111?

• By consistently attending class, doing above average work on exams and projects, and completing some extra credit assignments.

– Exams (3 @ 68pts or 82.5%) 204 points– Projects (5 @ 70pts or 87.5%) 350 points– Extra Credit (2 @ 5pts) 10 points– Online Quizzes (10 @18pts or 90%) 180 points– AP (20 @ 8pts or 100%) 160 points

======Total 904

points

Course Outline and Readings

Assigned Reading Legend:

RC: Textbook (Rainer & Cegielski), Chapter C, Section sBB-R: Online Blackboard Reading (See Course Documents)CBT: Computer Based Training (Link on Course Documents)

Personal Response System

Sample Check-in Survey

E-Tegrity Reminder• As a reminder, “clicking-in” or “buddy punching” for another

student – at any time, for any reason – is considered cheating and is a violation of the Eller E-Tegrity (Academic Integrity) Policy.

• Note that being in possession of another student’s clicker during the class period is considered an E-Tegrity violation.

• Both the students involved in cheating will be penalized and referred to the Eller Ethics Office with an E-Tegrity violation.

Please press a number keyto check-in to class

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Ethics andBusiness

Lecture

Ethical vs. Legal Issues• Legal issues – codified for a segment of society

– Sometimes have a definitive answer– Determination is made by others (not you)

• Ethical issues – personal, society, group– Sometimes have a definitive answer– You determine your course of action

• Being the law doesn’t make it “right”

• Being “right” doesn’t make it legal

A Prosocial Behavior/Bystander Intervention Program for Students

Developed By:The University of Arizona C.A.T.S. Life Skills Program

In Partnership with the NCAA

What is your gender?

1. Male 2. Female

Male

Female

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What is your class standing?

1. Freshman2. Sophomore3. Junior4. Senior

Fresh

man

Sophomore

Junior

Senior

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What is the main reason you are at the University of Arizona?

1. Because I like to learn.2. Necessary for my job and

career goals3. To have a better life

financially.4. It’s just what you do after

high school.5. My parents/family

expected/told me to B

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What will be your out-of-pocket expenses for your 4 year education

(tuition, books, room & board), including student loans?

1. $0 (Fully funded by a scholarship)

2. Less than $10,000



5. Over $40,0006. I have no

clue!

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Lessthan

$20,...

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Over$40,000

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How are you paying for your college education?

1. Family / Spouse2. Scholarships3. Loans / Grants4. Part-time Jobs5. Combination of

the above options

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What are your long-term educational plans?

1. Bachelor’s Degree2. Graduate/

Professional Degree (Master’s, MBA, PhD, MD, etc.)

3. Not sure at this time B

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What is your definition of Academic

Integrity/Misconduct?

What Codes and Policies Address

Academic Misconduct?

University of Arizona’sCode of Conduct

Eller College’sCode of Academic Integrity

MIS 111 Class Policies

In MIS 111, what is cheating?• Plagiarism (Using someone else’s work as

your own – including work done for you by

a “tutor” or reusing material from another

student’s solution from a prior semester)

• Cheating on an Exam (Cheat Sheets,

Sharing Answers or Test Questions,

Copying on the exam, Getting someone to

take the exam for you)

In MIS 111, what is cheating?• Getting someone to complete an online

quiz or lab project for you (including

tutoring services)

• Clicking in for you in class (“buddy-

punching” using someone else’s clicker

or having someone attend class for

you)

The three most common Violations of the Eller

Code of Academic Integrity are:

• Plagiarism

• Cheating on tests/quizzes• Lying regarding

circumstances when confronted about an issue

Plagiarism

Why do students plagiarize?• Procrastination / Time Management

• Easy way out – don’t have to do the work

• Weak research and critical thinking skills

• New learning culture

• Educational Background

• Language Skills• Design of assessment – it’s not clearly

defined what you are and are not allowed to do

Owen, H. (2007). ESL students: Fostering skills to avoid plagiarism. The power of language: Perspectives from Arabia. A. Jendli, S. Troudi and C. Coombe. Dubai, TESOL Arabia: 215-231.

Cheating on tests/quizzes

Lying regarding circumstances

What’s The Common Thread?

• Jack Abramoff• Dennis Kozlowski• Barry Bonds• Meg Scott Phipps• Jayson Blair• Martha Stewart• Marion Jones• Rosie Ruiz• Woo-Suk Hwang

• Oliver North• Bill Clinton• Bernie Ebbers• Stephen

Ambrose• Jason Giambi• Sandra Baldwin• Quincy Troupe• George O’Leary• Tonya Harding

What’s your perspective

on academic

misconduct?

If you see academic misconduct by

another student, would you report it?

1. Yes, always, it’s the honest and/or ethical thing to do

2. Yes, if I thought the penalty and professor would be fair

3. No, it’s none of by business, and I’m only responsible for my own actions

4. No, it’s the responsibility of the faculty to catch cheating

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If a professor accused you of cheating

and you had cheated, would you admit it?

1. Yes, always, it’s the honest and/or ethical thing to do.

2. Yes, if I think they really know / can prove I cheated

3. No, never admit anything – make them prove it

4. No, I’d be too embarrassed to be thought of as a cheater by the professor

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Does the possible penalty affects

whether or not you will cheat?1. Yes, I consider the

risk versus reward 2. Perhaps,

depending on the circumstances

3. No, I don’t think I’ll get caught

4. No, I don’t think about the penalty

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Why do you think most people cheat?

1. Don’t think they will get caught2. Did not study enough / lack of

preparation3. Don’t care about the class4. Level the playing field when

everyone cheats 5. Lack confidence in their own

academic ability6. Competition / Pressure to do well in

school7. Opportunity – chance to cheat was

there8. Laziness – taking the easy way out9. Instructor doesn’t care / allows it to

happen

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What happens if you get caught cheating in MIS 111? • Loss of credit on the assignment (very likely)• Lower or failing letter grade in course (common result)• Notification of the Dean of Students (very likely)• Notification of the Eller Ethics Program (very likely)

Especially if you have a 2nd offense, Eller College or the Dean of Students may also:

• Add a temporary or permanent transcript notation• Prevent you from entering major (advanced standing)• Expelled you from the College, or perhaps, University

As a Reminder…When you help someone cheat on an assignment or exam, both you and the person who you helped cheat will be

held equally accountable!

NORMATIVE THEORIES OF BUSINESS ETHICS

Stockholder Theory• Stockholders advance capital to corporate

managers who act as agents in advancing their ends.

• Managers are bound to the interests of the shareholders (maximize shareholder value).

• Manager’s duties:– Bound to employ legal, non-fraudulent means.– Must take long view of shareholder interest.

Stakeholder Theory

• Managers are entrusted with a responsibility (fiduciary or other) to all those who hold a stake in or a claim on the firm.

• Stakeholders are –– Any group that vitally affects the corp. survival and success.– Any group whose interests the actions of the corporation

vitally affects.

• Management must enact and follow policies that balance the rights of all stakeholders without impinging upon the rights of any one particular stakeholder.

Social Contract Theory

• Corporations are expected to create more value to society that it consumes.

• Social contract:

1. Social welfare – corporations must produce greater benefits than their associated costs.

2. Justice – corporations must pursue profits legally, without fraud or deception, and avoid actions that harm society.

Eller “GoodCat” Hotline

• An anonymous reporting line for reporting unethical behavior in the classroom

• Whistleblower model

• Sponsored by EthicsPoint

• http://ethics.eller.arizona.edu/

https://universityofarizona.ethicspointvp.com/custom/uaz_air/

What normative ethical category would best describe Eller’s

“GoodCat” Whistleblower Hotline (Ethicspoint website)?

1. Stockholder 2. Stakeholder 3. Social Contract

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What’s Next?Before our next class...

• Assigned reading:

Information Security• RC: 3.2 – 3.3

• After today’s class...– Administrivia – your questions and other general

questions and issues

E-Tegrity Reminder• As a reminder, “clicking-in” or “buddy punching” for

another student – at any time, for any reason – is considered cheating and is a violation of the Eller E-Tegrity (Academic Integrity) Policy.

• Note that being in possession of another student’s clicker is considered an E-Tegrity violation.

• Both the students involved in cheating will be penalized and referred to the Eller Ethics Office with an E-Tegrity violation.

Please press a number keyto check-out of class

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Class 02 business ethics inclass

Education

Transcript of Class 02 business ethics inclass