DOCUMENT RESUME ED 289 083 Smith, Christopher A.; And Others
CHRISTOPHER MORGAN Resume 1-2
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Transcript of CHRISTOPHER MORGAN Resume 1-2
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
EDUCATION
AFFILIATIONS
CHRISTOPHER MORGAN538 Le Point Street, Arroyo Grande, CA 93420 • C: 559-917-9161 • [email protected]
In the past 10+ years I have worked as a positive impact for for Gamestop in developing the management talent in ourdistrict. I have the skills to take on a challenging store or department and turn it around.I have the experience to impact sales and PLN in an organization.My focus is to hire and retain top talent in an organization and to build customer relations to ensure outstanding customerservice.
Customer-orientedMerchandisingShipment ProcessingConsistently meets goalsFood service background
Human ResourcesLoss PreventionNatural leaderComputer literateStaff scheduling
CurrentStore ManagerGamestop
Hired and retained top talent to increase bench strength throughout the district.Ran multiple high volume locations and effected store scorecard positively.Shared best practices for sales and customer service with other team members to help improve the store\'s efficiency.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Communicated clear expectations and goals to each team member.
10/2008 - 02/2010Shift LeadSTARBUCKS - Fresno, CA
Supervised and directed all staff to ensure a positive and efficient work environment.Ensured all associates attendance and maintained proper break compliance.Worked with the management team to implement the proper division of responsibilities.Constantly expanded personal knowledge of coffee styles and varieties.Trained new team members with positive reinforcement and respectful, encouraging coaching.
08/2006 - 09/2007Line ManagerCHIPOTLE - Fresno, CA
Actively pursued personal learning and development opportunities.Communicated clear expectations and goals to each team member.Cultivated a customer-focused dinning environment by greeting and responding to all customers in a friendly manner.Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.Led and directed team members on effective methods, operations and procedures.
CurrentAssociates of Business: BusinessFresno City College - Fresno, CATransferring to Cuesta in the Spring
Brandon Weis (559)355-2840 Store Manager (Michaels)Bruce Barnard (559)355-1436 Restaurant Manager (Chipotle)Adrian Logan (559)908-7272 Former District Manager (Gamestop)