Chapter 9

Group Dynamics and Teams

Self Managed Teams

Benefits

•company performance

•organizational learning and adaptability

•employee commitment

Successful Work Teams

• Supportive top management

• Policies that promote teamwork

• Supportive organizational climate

• Skilled supervisors and team members

Model of Group Development

Forming

Storming

Norming

Performing

Adjourning

Groupthink

Members of a highly cohesive groupBelief in invulnerabilityBelief in inherent moralityStereotyping outsidersFail to explore alternative course of

actionMindguard

Equilibrium Model

Content

Process

Task Behaviors

InitiatingSeeking information or opinionsClarifying and elaboratingSummarizingConsensus testingReality testingOrienting

Group Maintenance

GatekeepingEncouragingHarmonizing and compromisingUsing humor

Emotional Issues:

causes of self oriented emotional behavior

•Types of emotional behavior resulting from tension:

•Tender emotions: supporting, depending, pairing up

•Tough emotions: anger, hostility, self assertiveness

•Denial of all emotion: withdrawal, falling back on logic

Disabling Anti group behaviors:

•Clown

•Ego trip

•Recognition seeker

•???

Pure types of reducing tension and expressing emotions

•Friendly helper orientation: accept tender, deny tough

•Tough battler: accept tough & deny tender

•Logical thinker: deny all emotion reason

Success Factors for Teams

Clear, engaging directionA real team taskTeam rewards Basic material resourcesAuthority to manage the workTeam goalsStrategy norms

Trust

Reciprocity

Social Networks

Group Norms: unwritten rules that define what attitudes and behaviors characterize a good group member

Inner Outer Activity:

Task: To be the most effective group

To list and prioritize 10 items that make an effective team

Inner: 4 minutes rotated to work on task

You may only work on problem when acting as the inner circle

Switch every 4 minutes with outer circle

After two sessions as inner circle, consult with outer

Follow-up:

Discuss individual/group behavior

What kind of group were you?

Was the group cohesive

How did cohesiveness relate to performance?

Groupthink?

Group norms?

Conflict?

Social loafing?

Participation

Requirements for Monday - Today!!

Each group will need:

•1 raw egg no egg beaters plz

•6 plastic straws

•1 yard of scotch tape

•1 plastic jar