Challenges in Implementing EMRs

Apollo PrioritiesTransforming Healthcare with Technology Encouraging agility and

innovationacross the business

Connecting employees with real-time customer insight

More responsiveDeveloping and attracting digital-first talent

Responding fasterto take on new opportunities

Rising customer

expectations

Starting with mobile

BecomingCustomer-ObsessedEnsuring complete

Surfacing rich, relevant,interactive mobile moments Digita

lTransformation

Newbusiness

models

& Productivity

Making every buyerin every industry feelunderstood

Making informationsecurity a top prioritytransparency and

trust Connected business platform

Re-mastering business models

with the Internet of Things

Mapping a360 degree viewof the customer journey

Anticipating customer behavior

and needs Inspiring innovation across the company

Working smarter with intelligent machines

Empowering the front

line with actionable

insights

Partnering on technology decisionsbetween business and IT

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Touching a BILLION LIVES

Most organizations think they are

here

Integrated delivery framework…

Satellite Centers Connectivity

Integration of • Main Hospitals• Satellite Centers• Clinics• Telemedicine Centers• TPAs• Pharmacies• Plus more...need based

Main HospitalSatellite CenterClinics

Site

Datacenter

• eHIS• EMR• Oracle

Financials• Pharmacy

• Apollo eDoc• Health

Highway• Apollo Life

Implementation of an EMR starts with the planning and a meticulous execution.

While, every Hospital has its uniqueness in terms of a business process, there are a few standard issues that always need to be factored to ensure a successful implementation.

The techniques used in planning should bear in mind the impact that they could have on

operational, clinical and financial excellence of the hospital enterprise.

The goal of the EMR implementation is to maximize the efficiency and minimize the cost of the implementation.

EMR and Enterprise Transformation

Size the teamo the luxury of a large team is worth the comfort

Ownership

YES , its all about you and you are the center of the universe ….but remember the universe is an integrated entity and coexists in harmony

Sizing the Team

Change Managemento Clinical Championso Process Specialistso HR enablers

• Is your role changing and can you handle it?

Its just change GET OVER IT

Process is key to EMR

Check for downstream impacto DONOT design in siloso Remember this is an enterprise system not a departmental system

Understand the current processo It will educate you on why something was done the way it is

Its not to justify but to educate on how to meander through the change

Process is key to EMR

So what is to paperless ? • Implementation with an eye on Adoption

• Adoption with an eye on Maturity

• Maturity with an eye on Continuous improvement

• Continuous improvement with an eye on Excellence

Thank You.