Cedar Rapids Community School District

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Cedar Rapids Community School District

Results - Key Overall District Findings

3

Stakeholder Response Rates

Surveys were conducted in April 2007

Grades 3-12

All teachers and staff

All parents of students in grades K-12 asked to complete one paper/pencil survey per child.

Response Rates:

–Elementary Students 91% (n=3,276)

–Secondary Students 77% (n=7,518)

–Teachers/Staff 87% (n=1,720)

–Parents 20% (n=2,489)

In total, 15,000 people responded to the survey!

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Harris Interactive School Poll Topic Areas

Teachers/Staff

School Atmosphere

Equipment/Facilities

Computer Technology

School Leadership/ Administration

Communications/ Involvement

Parental Support

Career

Students

Other Staff

Other Issues

Parents


School Bus

Computer Technology

School Leadership/ Administration

Communications/ Involvement

Child’s Teachers

Curriculum/Training

Budget

Other Issues

Students

School Atmosphere


School Bus

Computer Technology

Main Teacher/ Teachers (five subjects)

School Leadership

Counselor

Other Staff

Other Issues

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Elementary Students: School Atmosphere

Yes No

Are students well-behaved while in school?

Do you feel safe walking to and from school?

Do you feel safe while in school?

Are the rules at your school fair?

Are most other students nice to you?

Harris Interactive Inc.

Please give an overall rating for your SCHOOL ATMOSPHERE by filling in one oval on the A to F scale provided?

A A- B+ B B- C+ C- D+ D D- F

10 9 8 7 6 5 4 3 2 1 0

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% with IMPACT

ISSUES INFLUENCING OVERALL SATISFACTION Problem Penalty INDEXDo you like the food served in the lunch room? 41% 0.8 18%Do you get extra help when you need it? 24% 1.1 14%Are school bathrooms clean? 58% 0.4 11%Are students well-behaved on your bus? 50% 0.4 11%Is your school too crowded? 39% 0.4 7%Does the school library meet your needs? 24% 0.5 7%Are the rules at your school fair? 28% 0.4 6%Main teacher: Help you want to learn? 11% 1.0 6%Is the temperature in your classrooms usually comfortable? 21% 0.5 5%Main teacher: Ask you to answer questions in class? 18% 0.5 5%Is your classroom teacher prepared to train you on the computer? 16% 0.7 5%Are you well-behaved at school? 10% 0.5 3%Do you participate in class? 6% 0.8 2%

4% 2%

31%

52%

11%

A B C D F

OVERALL SATISFACTION MODEL: ELEMENTARY STUDENTSElementary Students Satisfaction

Rating Distribution

Improvement Possible

7.8

9.9

0

2

4

6

8

10

Satis

fact

ion

Lev

el

Current ScoreMax. Possible Score

Sample

7

4% 2%

31%

52%

11%

A B C D F

This graph shows the distribution of satisfaction scores elementary students provided for the overall satisfaction question.

Elementary Students SatisfactionRating Distribution

Sample

We look for less than 10% in the “D” and “F” columns combined

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This graph shows the current overall satisfaction mean rating with the maximum possible score. The gap between them is the opportunity for improvement.

7.8

9.9

0

2

4

6

8

10Sa

tisfa

ctio

n Le

vel


Sample

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% with IMPACTISSUES INFLUENCING OVERALL SATISFACTION Problem Penalty INDEXDo you like the food served in the lunch room? 41% 0.8 18%Do you get extra help when you need it? 24% 1.1 14%Are school bathrooms clean? 58% 0.4 11%Are students well-behaved on your bus? 50% 0.4 11%Is your school too crowded? 39% 0.4 7%Does the school library meet your needs? 24% 0.5 7%Are the rules at your school fair? 28% 0.4 6%Main teacher: Help you want to learn? 11% 1.0 6%Is the temperature in your classrooms usually comfortable? 21% 0.5 5%Main teacher: Ask you to answer questions in class? 18% 0.5 5%Is your classroom teacher prepared to train you on the computer? 16% 0.7 5%Are you well-behaved at school? 10% 0.5 3%Do you participate in class? 6% 0.8 2%

Impact Index is a combination of the penalty and the % reporting the problem. It represents the percent of potential improvement that can be realized if the occurrence of the problem is reduced to zero.

Penalty is the rise in satisfaction that would occur if the incidence of the problem is reduced to zero.

Sample

Classroom Engagement Issues = 27%




Results - Key Overall District Findings

11

Overall Satisfaction Ratings

7.8

6.87.5 7.7

0

2

4

6

8

10

Elementary Secondary Teachers/Staff Parents

A = 10A- = 9B+ = 8B = 7B- = 6C+ = 5C = 4C- = 3D+ = 2D = 1F = 0

Higher than average in database

Lower than data base

8.1 6.9 7.2 7.9

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Opportunities for Improvement

Parents

StudentsStaff

All stakeholders:

Behavior/Safety in the school

Condition/Cleanliness of buildings and grounds

Importance and application of school rules and discipline

•Availability and accessibility of opportunities to get extra help•Presentation of core curriculum

•Improving relationships, communications, behaviors of students•Increased parental involvement

Increased quality and quantity of information from schools about their child’s progress & performance

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Moving Forward with the Data

Survey questions identify the symptoms of the problems

Statistical analysis (Impact Analysis) calculates the relative IMPACT of the symptoms

Focus groups and other techniques translate the symptom into a defined problem

Task teams define solutions

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Using Data to Drive Improvements

Cabinet- weekly review of Harris Poll data

Action Research Deployment Teams- 4 sessions throughout the year to utilize the data

School Improvement Plans- Include goals and Harris Poll data to measure results

Department Leadership Teams- reviewing the data to increase satisfaction in the support services (Bus, Food Service, Facilities, Technology)

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2.A

Increase elementary student overall satisfaction with school as measured by the bi-annual student satisfaction survey (Harris School Poll)

Multiple 7.8 N/A 8.0

2.B

Increase secondary student overall satisfaction with school as measured by the bi-annual student satisfaction survey (Harris School Poll)

Multiple 7.5 N/A 7.7

3.C

Increase school staff overall satisfaction as measured by the bi-annual staff satisfaction survey (Harris School Poll)

N/A 6.8 N/A 7.0

5.C

Increase parent overall satisfaction with school as measured by the bi-annual student satisfaction survey (Harris School Poll)

N/A 7.7 N/A 7.9




Using the Tabs

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Div. of Harris Black International

ELEMENTARY STUDENT RATINGS FOR AREAS OF THE SCHOOL DISTRICT

Elementary students rated six separate areas of the school district in this study. Specific results for these areas are contained later in the report.

The most common pattern on this chart is for younger (elementary) students to rate their teachers very highly, but to be more critical of the school bus service.

7.6

7.8

6.8

8.0

8.7

7.8

0.0 2.0 4.0 6.0 8.0 10.0

School Atmosphere

Equipment and Facilities

The School Bus

Computer Technology

Teachers

Overall Satisfaction

Mean Satisfaction Rating

Tab 2

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% with IMPACTISSUES INFLUENCING OVERALL SATISFACTION Problem Penalty INDEXAre school bathrooms clean? 38% 0.5 14%Do you like the food served in the lunch room? 26% 0.8 14%

Main teacher: Make class fun? 17% 1.2 14%Main teacher: Give interesting homework? 36% 0.5 13%

Are the rules at your school fair? 21% 0.7 11%Does the school library meet your needs? 23% 0.5 9%

Other than temperature, are classrooms comfortable? 15% 0.6 7%Main teacher: Help you want to learn? 8% 1.1 6%

Main teacher: Like you? 8% 0.8 4%Are you well-behaved at school? 6% 0.9 4%

Do you feel safe while in school? 5% 1.1 4%

3%13%

52%29%

3%

A B C D F

This graph shows the distribution of satisfaction scores elementary students provided for the overall satisfaction question.

OVERALL SATISFACTION MODEL: ELEMENTARY STUDENTS

Penalty represents the effect of the problem on satisfaction for those people who experienced the issue. In other words, it is the rise in satisfaction that would occur if the incidence of the problem

is reduced to zero.

Impact Index is a combination of the penalty and the % reporting the problem. It represents the percent of potential improvement, from the current score to the maximum possible score, that can be realized if the occurrence of the problem is reduced to zero.

Elementary Students' SatisfactionRating Distribution


7.8

9.3

0

2

4

6

8

10

Satis

fact

ion

Leve

l


This graph shows the current overall satisfaction mean rating with the maximum possible score.Tab 3

25

% with IMPACT

SCHOOL ATMOSPHERE ISSUES Problem Penalty INDEXAre the rules at your school fair? 21% 1.4 29%

Are students well-behaved while in school? 29% 0.9 24%

Are most other students nice to you? 18% 0.7 13%

Is gossip a serious problem at school? 44% 0.3 12%

Do students help each other with school work? 16% 0.5 8%

Do you feel safe while in school? 5% 1.7 8%

Is your school too crowded? 19% 0.3 6%

Are school assemblies usually interesting? 24% 0.0 0%

Do you feel safe walking to and from school? 11% 0.0 0%

3% 2%16%

43% 36%

A B C D F

This graph shows the distribution of satisfaction scores elementary students provided for the overall atmosphere rating question.

SCHOOL ATMOSPHERE: ELEMENTARY STUDENTS

Penalty represents the effect of the problem on satisfaction for those people who experienced the issue. In other words, it is the rise in satisfaction that would occur if the incidence of the problem is reduced to zero.

Impact Index is a combination of the penalty and the % reporting the problem. It represents the percent of potential improvement that can be realized if the occurrence of the problem is reduced to zero.

Elementary Students SatisfactionRating Distribution


This graph shows the current elementary student mean rating for school atmosphere, along with the maximum possible score.

7.6

8.6

0

2

4

6

8

10

Satis

fact

ion

Leve

l


Tabs 4-9

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Website- Harris Data http://quality.cr.k12.ia.us/surveys/harris/index.html

http://quality.cr.k12.ia.us/surveys/harris/index.html

Cedar Rapids Community School District

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