Conference Agenda

Sunday, June 128:30 - 4:00 Golf Outing – Marty Sanchez Links de Santa Fe

http://www.linksdesantafe.com2:00 - 4:00 Spirit Walk of Old Santa Fe 2:00 – 6:00 Registration – Mezzanine4:30 – 6:30 Networking – Suite 5006:30 – 9:00 Opening Fiesta – La Terraza Room 9:00 – 11:00 Networking - Suite 500

Monday, June 137:30 – 4:00 Registration – Mezzanine7:30 – 8:30 Breakfast – Mezzanine8:30 – 8:55 Welcome Orientation for First Time Attendees – New Mexico Room9:00 – 10:00 Conference Commencement – New Mexico Room

General Introductions and AnnouncementsWelcome Address David Coss, Mayor of Santa Fe

David Coss was elected in 2006 and re-elected in 2010 to serve as Mayor of the City of Santa Fe, the oldest capital city in the U.S. known internationally for its unique historic, cultural, artistic and creative heritage.  Mayor Coss' priority is creating jobs and strengthening the economy.  Mayor Coss considers supporting local businesses, the Santa Fe Living Wage Ordinance and affordable housing programs as integral to strengthening Santa Fe’s economy and supporting working families. Coss remains committed to protecting Santa Fe’s water and environment. He envisions Santa Fe becoming the sustainability and alternative energy capitol of the country.

Experience

Mayor Coss holds a bachelor’s degree in Wildlife Science from New Mexico State and a master’s degree in Zoology from Southern Illinois University. After completing his master’s degree, Mayor Coss worked as a surface water scientist for the State of New Mexico. During this time, he became active in his union and worked to create the New Mexico Environment Department and became Director of the Environmental Protection Division within NMED.

In 1995, Mayor Coss became Director of Public Works for the City of Santa Fe, where his dedication to restoring the Santa Fe River formalized. During that time, he was instrumental in creating the Santa Fe River Masterplan and worked on the river restoration between St. Francis Drive and Camino Alire. After working as City Manager in 1996, Mayor Coss completed his public service career at the State Land Office where he continued his work in environmental protection and natural resource management. Elected as City Councilor of District 3 in 2002, Mayor Coss co-sponsored Santa Fe’s Living Wage Ordinance, a landmark law which has drawn national and international attention. As Councilor, he also co-sponsored the Neighborhood Bill of Rights, which empowers local citizens to maintain the integrity of their neighborhoods, and Santa Fe Homes, requiring 30% of all new developments within the city to be affordable housing.

10:00 – 10:30 Break – Mezzanine10:30 – 11:45 Keynote Address Thomas Dismukes – Humorist and Adventurer

“www.StoriesThatTell.com”New Mexico Room

Thomas Dismuke’s appeal is universal. For more than 16 years and 19 countries, audiences roll with laughter and applaud with inspiration at this man who does more than motivate and educate… he touches people’s lives. Receiving a Masters Degree from Clemson University, Thomas chose a career in professional speaking because of his sincere passion to inspire people to do their best and get the best out of life.

Never turning down an opportunity for a good story or a miserable time; Thomas’s true life adventures range from dumpsters in England, exploring the Arctic Circle and breaking a world record. Thomas has a unique ability to discern a meaning behind the madness, in a principle that everyone can relate to, laugh at, and apply to their lives.

Noon – 2:00 Exhibits and Lunch – Lumpkins Ballroom

2:00 – 2:50 Breakout Sessions

“Location, Location, Location” Service Delivery Improvements through GIS using ESRI and Microsoft ToolsJames C. (Jim) Buston III, Assistant City Manager/CIO, City of Auburn, AlabamaNew Mexico Room

The City of Auburn Alabama’s Information Technology Department is well known for its innovative approach to providing cost effective, high quality, citizen centric and staff focused solutions for service delivery. Nowhere is that innovation more evident than in the applications created by Auburn’s GIS Division staff. Using ESRI’s ArcGIS Silverlight API and Microsoft’s Silverlight development environments staff addresses citizen needs either through the creation of applications that directly interface with the citizen or through the creation of specialty applications designed to meet staff needs in departments like Environmental Services, Public Works, Planning, Economic Development, Parks and Recreation, Public Safety, etc. Recently created applications will be demonstrated and related to how these applications have addressed citizens’ concerns revealed in the City’s annual Citizen Survey and how IT is helping the City of Auburn maintain a better than 90% citizen satisfaction rating for government services even in these tough economic times.

Jim Buston serves on the City of Auburn’s Executive Management Team as the Assistant City Manager/Chief Information Officer. He established the Information Technology Department for the City of Auburn in May of 1996 and has since served as its only director. Mr. Buston received his Bachelor of Science degree from Oregon State University in 1974 and his Master of Science degree from Auburn University in 1983. He received the designation of Certified Government CIO from the School of Government at the University of North Carolina – Chapel Hill in 2008. Mr. Buston served as a former Peace Corps Volunteer and United States Technical Advisor for Latin American Affairs in Honduras, Central America. Before joining the City of Auburn in 1996, Mr. Buston served 15 years in the private sector where he worked as Vice President in charge of Software Development for the New York based Intermark Corporation and later as Technology Group Chairman for the Tennessee based R.U.R Group. He is a past president of the Alabama Government Management Information Sciences Association and currently serves as 4th Vice President of GMIS International; an association of Government IT leaders.

“Saved in the Nick of Time” Agile versus Waterfall Software Development Solutions Santa Fe Room Steve Collins, PMP, CC, Business Systems Division Manager

Richland County Information Technology, South Carolina

Being agile is critical if you are to succeed in today’s competitive world. More and more people are achieving greater productivity and success by applying agile methodology to their work. Organizations of all sizes are achieving greater success by adopting the Agile Method, replacing rigid and inflexible processes with a dynamic and iterative approach. The Scrum methodology of agile software development marks a dramatic departure from waterfall management. The Scrum methodology emphasizes communication and collaboration, functioning software, and the flexibility to adapt to emerging business realities — all attributes that suffer in the rigidly ordered waterfall paradigm.

This presentation will focus on why Richland County adopted the Scrum methodology and lessons learned over our two year experience with the Lean/Agile approach. We will also explore why we think it is better than the traditional waterfall method.

Steve Collins is a graduate of the University of South Carolina in Management and Midlands Technical College in Computer Programming. He has 30 plus years in the IT industry mostly in the private sector. He has been with Richland County for over six years and is an evangelist for the Agile/Lean Methodology. Before working for Richland County, Steve held positions with South Carolina National Bank, Carolina First Bank and Blue Cross Blue Shield. He is a “Competent Communicator” within Toast Masters and loves giving presentations. In the off chance that the “Law of Attraction” is real he always strives to maintain a positive attitude and to continually send positive signals into the universe in hopes that he will get equally positive returns.

3:00 – 4:00 Technology Lab/Expo – Gold Vendor Partner – Panasonic Solutions Company and Sprint

Coronado Room

"Tablets: The Advantages of Rugged"Slate and tablet devices are being strongly embraced by the market both for their ability to be a general purpose device like a computer and a special-purpose device. CIOs are invited to attend this informative session to exchange ideas with Panasonic and your peers on potential uses for the tablet. Get a sneak preview of the innovative new Panasonic enterprise tablet with embedded broadband wireless from Sprint. Learn about the advantages of rugged tablets and participate in an interactive session to offer your insights and requirements for a rugged enterprise mobile device.

Panasonic Solutions Company is the market leader in rugged computing, and is at the forefront of mobility.

3:00 – 4:45 Break/Exhibits – Lumpkins Ballroom4:00 – 4:45 State Chapter’s Business Meetings – As Determined by State Chapter Representatives5:00 - 10:00 Rough Riders Round Up (Train Ride and Dinner)10:00 –11:30 Networking - Suite 500

Tuesday, June 147:00 – 4:00 Registration – Mezzanine 7:30 – 8:30 Breakfast – Lumpkins Ballroom8:45 – 10:00 Keynote Address

New Mexico Room

Gail Thomas-FlynnMicrosoft CorporationVice President, US State and Local Government

As Vice President for Microsoft’s national US State and Local Government Team, Gail and her team are responsible for working with customers and partners to deliver relevant, vertical technology solutions. These solutions enable State and Local Governments realize value and meet the challenges of 21st century governing.  Gail’s team delivers programs and initiatives to the US marketplace such as the Citizen Service Platform, the Microsoft Stimulus 360 solution and a broad variety of E-Government, Security and Privacy initiatives. In addition, Gail plays a critical role in Microsoft US’s Citizenship efforts with initiatives such as Elevate America, a program for workforce development and a key partnership with State governments across the US.

A 17 year employee with Microsoft, prior to this role, Gail was Chief of Staff for Microsoft’s Business Division (Jeff Raikes, President) and Worldwide Sales, Services and Marketing Group and responsible for long term strategic planning in the US subsidiary.  Additionally, she held a number of senior management roles as Director, Enterprise Sales and Director for the Consumer, Small and Medium Business Sales Groups for Microsoft Canada.

10:00 – 10:30 Break/Exhibits Open – Lumpkins Ballroom

10:30 – 11:20 Breakout Sessions

“Better than Smoke Signals” Data Sharing Benefits for Government Coronado Room Becki R. Goggins, Alabama GMIS State Chapter President

Manager, Crime Statistics and Information Division Alabama Criminal Justice Information Center

CONNECT is a data sharing project that uses national standards published by GLOBAL – including the Justice Reference Architecture (JRA), Global Federated Identity and Privilege Management (GFIPM) and the National Information Exchange Model (NIEM) – to implement a new interstate data sharing framework.  Currently, Alabama, Kansas, Nebraska and Wyoming are using this framework to share driver’s license data securely via the internet.  While still in its infancy, CONNECT may offer a new secure, cost-effective solution to allow for increased information sharing among partner states.

Becki R. Goggins is the Crime Statistics and Information (CSI) Division Manager for the Alabama Criminal Justice Information Center (ACJIC) in Montgomery, Alabama. This Division is comprised of Alabama’s Uniform Crime Reporting (UCR) Program, Statistical Analysis Center (SAC) and Computerized Criminal History (CCH) Repository.

Prior to her working at ACJIC Ms. Goggins served for ten years as a Research Specialist and Research Director for The Sentencing Institute at Auburn University Montgomery.  Ms. Goggins received her Bachelor of Arts (English - 1991) and Master of Public Administration (1993) degrees from Auburn University and has worked in the field of applied criminal justice research since 1994. Her primary areas of research include: criminal sentencing practices and procedures, prison population forecasting, crime trend analysis, community corrections and arrest trends.

Ms. Goggins has conducted numerous classes over the years, training criminal justice officials in diverse topics, such as, criminal sentencing, the use of community corrections as an alternative to traditional incarceration, the criminal justice process in Alabama and UCR policies and procedures. She is also an Alabama Peace Officers Standards and Training (APOST) certified instructor, and she often teaches classes for Alabama’s police academies.

Recently, Ms. Goggins has worked on several state and national web-based data sharing initiatives including Alabama’s Law Enforcement Tactical System (LETS) and the CONNECT consortium (Alabama, Kansas, Nebraska and Wyoming). CONNECT serves as a “proof of concept” for how jurisdictions can leverage Global standards – including the National Information Exchange Model (NIEM), Global Federated Identity and Privilege Management (GFIPM) and the Global Reference Architecture (GRA) – to facilitate secure information exchanges via the internet.Ms. Goggins currently serves as president of the Alabama Government Management Information Sciences (AGMIS) chapter. Ms. Goggins is also past president of the Association of State Uniform Crime Reporting Programs (ASUCRP), and she chairs the Data Information Sharing Committee of the Justice Research and Statistics Association (JRSA).

“Circle the Wagons” Negotiating with Vendors-Dos and Don’ts in the New Economy Santa Fe Room Catherine Maras, CIO, Bexar County, Texas

Learn effective Negotiating Practices for Local Government that will fit your organization in the New Economy. This session will focus on how government can lead the negotiation discussion with its vendors to determine how to best define success.

As CIO of Bexar County, Catherine directs the policy and strategic planning of information technology implementations, and is responsible for oversight of the Bexar County technology budget. She also establishes, implements, and oversees enterprise architecture to ensure system interoperability, security, and integrated information sharing throughout all County departments. Before becoming the CIO for Bexar County, Catherine served as the Cook County, Illinois CIO for ten years; Cook County being the second largest county in the United States with over 5 million residents and 129 municipalities including the City of Chicago. While at Cook County Ms. Maras implemented the first Information Technology Strategic Plan which brought Cook County government into the 21st Century, while concurrently identifying opportunities within the

county’s ninety departments to enhance processes and advance service levels through the automation, integration, standardization, and development of enterprise applications. Due to her implementation of numerous cost-saving and revenue enhancing technological upgrades Ms. Maras was named “One of Top 25 Government Chief Information Officers” by the Center for Digital Government, and also received two of the prestigious “Best of the Web Awards for Digital Government” for innovative web applications in both 2005 and 2006.

Ms. Maras has also served as the Managing Director of the Worldwide Public Sector division of Microsoft Corporation and as the Assistant Director of Information Technology, Project Manager, and Eastern Regional Controller for GATX Corporation, a leader in global leasing transportation assets. In addition to completing several advanced courses in Information Technology Ms. Maras holds a Bachelor of Science degree in Marketing from Northern Illinois University, a Master of Business Administration degree in Finance and Marketing, and a Master of Science degree in Accounting, both from DePaul University. She may be reached at CMaras@Bexar.org

“Trotting through Generations” – Brian D. Kelley, MPA, CGCIO, CIO,

Portage County, Ohio New Mexico Room

Four different generations are now working side by side in the workplace. How do these generations differing perspectives affect how they relate to work, family, technology, meetings, and work ethics? Understanding these differences help us deploy and support technology solutions and enhance our sensitivity to how generational diversity affects e-Government service delivery for residents and visitors.

Brian Kelley is serving in his 20 th year as Chief Information Officer at Portage County, Ohio. Mr. Kelley holds a Bachelor of Arts Degree in Criminal Justice and Sociology and a Master of Public Administration Degree from Kent State University. He completed the Certified Government Chief Information Officer Program in 2008. Mr. Kelley is an adjunct professor with the Sociology and Political Science Departments at Kent State University. He completed the Certified Government Chief Information Officer Program in 2008. Mr. Kelley is an adjunct professor with the Sociology and Political Science Departments at Kent State University. He teaches justice studies and police role undergraduate courses as well as a public sector IT management online graduate course in the Public Administration Program. He is also an associate lecturer at the University of Akron where he teaches computer and information security.

He received GMIS’s 2006 Professional Award for Outstanding Professionalism, Dedication, and Performance and he received the 2009 CIO of the Year Award for Government by NEOSA.

11:30 – 12:30 Technology Lab/Expo – Gold Vendor Partner – DELL

Coronado Room Noon – 1:45 Lunch/Exhibits – Lumpkins Ballroom

Noon – 1:45 GMIS International President’s Luncheon - (Attended by all State Chapter Presidents and/or their Designees) La Terraza

2:00 – 3:00 Breakout Sessions

“Twitter and Facebook and Blogs, Oh My! – Bill Schrier, Director and CTO, City of Seattle

Santa Fe Room

Social Media has burst onto the scene of society with amazing speed.  Facebook has over 600 million users, and millions of people blog, use Twitter, and LinkedIn.  Social Media has also been adapted for government use.  The City of Seattle has been a leader in such use.  The Police and Fire departments and others tweet about incidents as their PIOs race to the scene, and then blog about the incidents as they are being resolved.   Seattle has put 911 call incident information on its open data site, Data.Seattle.Gov.    Individual crimes are also on open data, and citizens can go to My Neighborhood Map on www.seattle.gov to view 911 calls, crimes and a variety of other data on the site.  Citizens can even pull up and view redacted police reports.   Demonstrations of these functions and how they came to be implemented will be part of this session.

Bill Schrier is the Chief Technology Officer (CTO) for the City of Seattle and director of the City's Department of Information Technology (DoIT), reporting directly to Mayor Michael McGinn. Seattle has a population of about 600,000 residents and a City government of about 11,000 employees. DoIT has 195 full-time employees and a budget of $49 million. As CTO, Schrier is responsible to set standards and policies governing the use of information technology in City government. As Director of DoIT, Schrier responsibilities include the city's data center, computing services, information security, web site, municipal television station, community technology, electronic mail system, 800 MHz trunked public safety radio system, telephone network, and data communications network.

The City of Seattle’s website www.seattle.gov, television station and technology projects have won a number of local and national awards, including “Best of the Web City Portal” in 2001 and 2006 and NATOA’s “Excellence in Government Programming” in 2007, 2008, and 2010 for the Seattle Channel.

Schrier was named one of Government Technology’s 25 Doers, Dreamers and Drivers in 2008 and is a Computerworld Premier 100 Leader for 2010. He’s been honored as a fellow of the Public Safety Foundation of America (2010) and the Public Technology Institute (2010). He writes a blog about the intersection of information technology and government, how they sometimes collide but often influence and change each other. It can be found at www.digitalcommunitiesblogs.com/CCIO/ . He tweets at www.twitter.com/billschrier

Schrier is a retired officer with the U.S. Army Corps of Engineers. He holds a Masters in Public Administration from the University of Washington.

“Reign in Best Practices” – Moving IT to the Next Level, Nick Roethel, IT Director,

City of New Berlin, Wisconsin New Mexico RoomImagine an IT Department that influences the streamlining of city processes and service delivery by providing strategic solutions to customer problems. Staggering results have been achieved since 2007 where more than 1.3 million dollars have been reduced from a 35 million dollar budget. Nick Roethel will share the key success factors his organization applied to achieve results that matter.

As Director of Information Technology for the City of New Berlin, Wisconsin, Nick is responsible for the executive level application and day to day management of technology solutions for the suburban Milwaukee community. He is a sixteen year veteran of public sector IT, and a tireless evangelist of process oriented technical strategy. Prior to his appointment at the city of New Berlin, Nick served as a Technical Infrastructure Manager with a specialty in storage and network security. In his spare time, Nick enjoys hiking and general outdoor activity; he is also an avid hiker.

3:00 – 4:00 International Guest’s Presentations New Mexico RoomPlease join this session to learn what our colleagues are doing around the globe!

4:00 - 6:00 Technology Fiesta Vendor Reception Mix and Mingle/Prize Drawings – Lumpkins Ballroom6:00 On Your Own 8:00 – 11:30 Networking - Suite 500

Wednesday, June 157:30 – Noon Registration - Mezzanine7:30 – 8:30 Breakfast - Mezzanine8:45 – 10:00 Keynote Address Frank Muehleman, Vice President and General Manager

Dell Public North America New Mexico Room

Frank Muehleman joined Dell in 1998 and currently leads the company’s multi-billion dollar North American public-sector business, which provides education, government and healthcare organizations with technology solutions that support their core missions. Led by Frank, Dell’s North American business has expanded its customized public-sector technology portfolio and domain expertise. Today the division is the number-one

provider of computers to the U.S. public sector and serves every state government, more than 60 percent of U.S. school districts and three out of four U.S. hospitals.

Frank previously worked for Bain and Company consulting with Dell and other successful small, medium and large-sized businesses. Prior to Bain he held management positions with Psion, Incorporated and Procter & Gamble. He has an MBA from Harvard Business School and a Bachelor of Science in mechanical engineering from Cornell University. Frank enjoys skiing, hiking and boating with his wife Nicole and their two children.

10:00- 10:30 Break – Mezzanine

10:30 –11:45 Breakout Sessions

“The New Frontier” – CIO Afterlife – Jerry Pinkard and Ken Keen retired CIOs Coronado Room

“Share in the Gold Rush”–Shared Technology Services: A Model, A Partnership That Works

New Mexico RoomWoodbridge Township Municipal Government and Woodbridge Township School District, New Jersey’s fifth largest municipality is entering the eleventh year of a successful shared services technology program. Michael Esolda, Lois Rotella and Gladys Jackson will share their shared services journey, from its inception to the present time, and describe how this program became a model partnership for other municipalities and school districts.

Michael D. Esolda is completing his 25th year as a public servant for Woodbridge Township Municipal Government and Woodbridge Township School District.  Currently Michael is the Chief Information Officer for both entities.

Michael has done consulting to various schools and towns, starting out as a programmer/analyst and technology project manager. He is familiar with a wide range of hardware, software, networking, telecommunications, and client / server technologies, specifically relating to E-Government and E-School initiatives.

Michael also served as Senior Staff Advisor for Governor McGreevey's Transition Team for Information Technology and serves on various local, state and county technology committees. Memberships currently include: Middlesex County Educational Technical Training Center (ETTC), Middlesex County Information Resource Management Commission, State of New Jersey Digital Government Advisory Board, Woodbridge Township Public Safety Commission, Woodbridge Township Cable Commission and numerous volunteering community committees. In December 2003 Michael was elected President of the New Jersey Government Management Information Sciences (NJ-GMIS),

a world-wide technology organization. He continues to serve as the President of the NJ-GMIS Foundation.

Michael holds several degrees: Bachelor of Science in Business Administration from Seton Hall University; Master of Science in Computer Science at New Jersey Institute of Technology; candidate for Ph.D. in Management at Rutgers Newark and is a State of New Jersey Certified Public Supervisor and Manager and graduate of the University of North Carolina’s Chief Information Officer Certification Program.

Lois Rotella is completing her 39th year as an educator for Woodbridge Township School District. Ms. Rotella holds a BA in Social Science and a MA in Anthropology.

Ms. Rotella has held various positions in the school district, Social Studies teacher and District Supervisor. She was principal of Avenel Street School #4/5 from 1989 to 1995 and principal of John F. Kennedy Memorial High School from 1995-1999. Ms. Rotella has held the position of Assistant Superintendent of Woodbridge Township School District from 1999 to the present.

As Assistant Superintendent, Ms. Rotella is a member of various professional organizations; Character Education Commission for the State of New Jersey, Member of the Board of Trustees for the College Board, Association for Supervision and Curriculum Development (ASCD), Critical Friend and Facilitator with the Central Region’s Turnaround Leadership Professional Learning Community Network, Educational Alignment Collaborative of New Jersey (EACNJ), Mayor’s Advocacy Committee on Education (MAC-E), International Reading Association (IRA), Middlesex County Curriculum Committee (MCCC), National Association of Elementary School Principal (NAESP), National Association of Secondary School Principals (NASSP), New Jersey Association of Federal Program Administrators (NJAFPA), New Jersey Association of School Administrators (NJASA), New Jersey Association for Supervision and Curriculum Development (NJASCD), New Jersey Middle School Association (NJMSA), The Educational Alignment Initiative (NJ P20), Pioneering for Healthy Communities (PHC), and Title I Directors Organization.

Gladys L. Jackson currently serves as the Supervisor of Technology, 21 st Century Life and Careers Programs in Woodbridge Township School District, Woodbridge, New Jersey. She also served as Department Chairperson of the Business Education Department at Woodbridge High School. Her teaching Business Education experience also includes teacher of the Gifted and Talented. She has also served as the Perkins Plan Facilitator for the past 15 years.

Gladys has presented at local, state, and national conferences which includes: NJ Business/Technology Education Association, NJ School Boards Association, NJ Association of School Administrators - Techspo, National Honorary Professional

Graduate Society in Business Education - Delta Pi Epsilon, and the Association for Career and Technical Education. Her professional memberships include ISTE, ACTE, and NBEA. Gladys published an article in School Leader Magazine, entitled Cool Tool School.

Gladys earned a Masters of Business Administration from Hampton University in Virginia, her Supervisor’s Certification from Kean University in New Jersey and her Bachelor of Science degree from Barbara Scotia College in North Carolina.

“Social Media and Open Government” – Ron Vinson, Jr., Director of Media, Department of Technology

Santa Fe Room City and County of San Francisco

Ron Vinson Jr. is the Director of Media for the Department of Technology for the City and County of San Francisco. In his current position he is responsible for leading innovation in the City & County of San Francisco by encouraging City departments to leverage new media and technologies in creative new ways.

Specifically, he is:

a) Leading the development and execution of a new Media strategy that leverages social networks such as Facebook to better engage the community.

b) Pushing the boundaries of government TV by encouraging the development of new programming and expanding access to video content online.

c) Fostering the adoption of new technologies across communities through the TechConnect program that links residents of San Francisco to computers and technology enabling access and coordinating services to improve quality of life.

Prior to becoming the Director of Media, for the City and County of San Francisco, Ron Vinson worked as Director of Administration and in charge of all technology contracts and procurement, Human Resources and Finance for the Department of Technology. He also worked as Director for Mayor’s office of Neighboring Services, Office of Mayor Willie L. Brown, Jr. and Deputy Press Secretary, Office of Mayor Willie L. Brown, Jr. Ron also worked as Deputy Press Secretary, Office of Mayor Bill Campbell in Atlanta, Georgia and Anchor/Reporter for WAOK/WVEE –Radio in Atlanta Georgia.

Noon – 1:30 Lunch – Lumpkins BallroomKeynote Address Shannon Tufts, Assistant Professor and Director

Center for Public Technology, University of North Carolina

Shannon Tufts designed and implemented the first local government Chief Information Officers Certification program in the nation and continues to run CIO certification programs for local and state government IT professionals. She created a National Certified Government Chief Information Officer program in 2007 to serve the growing needs of public sector IT professionals across the nation. Tufts has taught numerous courses on public sector information systems across the US, including IT investment strategies, embracing technology, project management, and stakeholder engagement in technology-enabled government. She serves on several federal, state, and local government committees to promote the effective use of technology in the public sector. Her publications in the area of e-government and public sector information technology include Humanizing IT: Advice from the Experts with G. David Garson, numerous book chapters, and articles in Social Sciences Computer Review and Popular Government. Tufts earned a BA from UNC-Chapel Hill, an MPA from UNC-Charlotte, and a PhD in public administration with a concentration in public sector information systems from North Carolina State University. 

1:30 – 3:00 GMIS International Business Meeting – New Mexico Room3:00 – 3:30 Break - Mezzanine

3:30 – 4:30Keynote Address Dr. Jerry Mechling New Mexico Room

Your Tough Times Action Agenda: What are the priorities, who are your allies, and how do you get traction?

The difference in today’s tough times is that they are truly tough and will last long enough for survival to require strategic attack, not just defensive hunkering down. Based on research with leading practitioners, this session will explore emerging strategies and how you can assess their degree of fit with your own situation. The focus is not just on the 5% of government budgets that typically fund technology, but on the 95% that can become dramatically more productive if and only if technology is well-used for business process innovation.

Dr. Jerry Mechling a vice president at Gartner Research focusing domestically and internationally on helping governments and their corporate and nonprofit partners with issues of strategic planning, work process innovation and implementation, governance, and information management and analysis. Dr. Mechling is also a lecturer in Public Policy at Harvard University's John F. Kennedy School of Government, where he has written "Eight Imperatives for Leaders in a Networked World" (a series of policy papers for the Harvard Policy Group on Network-Enabled Services and Government) and "Finding and

Funding IT Initiatives in the Public Sector" (a book by the Government Technology Press).

Prior to Gartner, Dr. Mechling pursued issues of technology-enabled innovation as a researcher, analyst, professor, public speaker, consultant and manager. In 1987 he founded and directed the Harvard Kennedy School's Strategic Computing program (subsequently named the Leadership for a Networked World program). Prior to that, he was director of the office of management and budget for the City of Boston, and then assistant to the mayor and assistant administrator for environmental protection for the City of New York. Dr. Mechling has organized over 100 workshops for public- and private-sector institutions on technology leadership issues. He has also been a popular keynote speaker at conferences throughout the U.S. and Canada as well as in Latin America, the Caribbean, Europe, the Middle East and Asia.

6:00 – 10:00 Wednesday Evening Banquet and Awards – Lumpkins Ballroom

Thursday, June 169:00 – 4:00 CGCIO Class of 2011/2012 Program – Coronado Room