MEESEVA USER MANUAL

EPDCL – CATEGORY CHANGE APPLICATION

MEESEVA USER MANUAL

FOR

CATEGORY CHANGE APPLICATIONCATEGORY CHANGE APPLICATION

Procedure for applying the Request at Kiosk :

Table 1: Service information at Glance

Figure 1: EPDCL Department

Figure 2: Category Change Application Service Selection

Figure 3: Category Change Request Application Home Screen

Figure 4: Category Change Request Application Request Screen

Figure 5: Category Change Application Request Screen

Figure 6: Request Consumer Details Selection Screen

Figure 7: Aadhaar Authentication Details

Figure 8: Security warning Screen

Figure 9: Selection of Thumb type

Figure 10: Image Captured message

Figure 11: Address for Communication and Informant Details Screen

Figure 12: Upload Documents List

Figure 13: Show Payment Section

Figure 14: Payment Confirmation Section

Figure 15: Receipt ................................

Contents Procedure for applying the Request at Kiosk : - ................................................................................................

List of Tables

Table 1: Service information at Glance ................................................................

List of Figures

Figure 1: EPDCL Department ................................................................................................

Figure 2: Category Change Application Service Selection ................................

Figure 3: Category Change Request Application Home Screen ................................

Figure 4: Category Change Request Application Request Screen................................

Figure 5: Category Change Application Request Screen ..............................................................

Figure 6: Request Consumer Details Selection Screen................................................................

igure 7: Aadhaar Authentication Details ................................................................

Figure 8: Security warning Screen ................................................................................................

Figure 9: Selection of Thumb type ................................................................................................

Image Captured message ..............................................................................................

Figure 11: Address for Communication and Informant Details Screen ................................

Figure 12: Upload Documents List ..............................................................................................

igure 13: Show Payment Section ...............................................................................................

Figure 14: Payment Confirmation Section ................................................................

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The erstwhile Andhra Pradesh State Electricity Board which came into existence in 1959 was responsible for Generation, Transmission and DiUnder Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated Andhra Pradesh Electricity Reforms Actinto one Generating Company (APGENCO),(APTRANSCO) and Four Distribution Companies (APDISCOMs) as part of the reform process . Those are CPDCL

Note: -At present EPDCL Discoms

This Service Facilitates Citizen to get the EPDCL Charges

Category Type

User Charges

Service Charges

Documents Required

Table

Note: Please upload All Documents as a single fileNote: The asterisk (*) denotes mandatory requirement of documents.

EPDCL - Category Change

The erstwhile Andhra Pradesh State Electricity Board which came into existence in 1959 was responsible for Generation, Transmission and Distribution of Electricity. Under Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated Andhra Pradesh Electricity Reforms Act, 1998. The erstwhile APSEB was unbundled into one Generating Company (APGENCO), One Transmission Company

) and Four Distribution Companies (APDISCOMs) as part of the reform CPDCL, EPDCL, NPDCL and SPDCL.

coms Services are provided through Meeseva.

This Service Facilitates Citizen to get the Category Change for an existing Connection.

B

INR 35/-

Varies Based on Load

1. Application Form* 2. ID Proof* 3. Request Letter from Consumer4. Latest Bill and Receipt* 5. Ownership Certificate/Sale Deed/Gift Deed

(Selected Proof Document)*

Table 1: Service information at Glance

Documents as a single file. ) denotes mandatory requirement of documents.

The erstwhile Andhra Pradesh State Electricity Board which came into existence stribution of Electricity.

Under Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated erstwhile APSEB was unbundled One Transmission Company

) and Four Distribution Companies (APDISCOMs) as part of the reform

Change for an existing Connection.

Request Letter from Consumer*

Ownership Certificate/Sale Deed/Gift Deed

Procedure for applying the Request at This section contains instructionLoad change Certificate.

1) In MeeSeva home screen, under as depicted in Figure 1.

2) Select Category Change Application

Figure 2: Category Change Application Service Selection

Procedure for applying the Request at Kiosk: -

ructions for the operators of the Meeseva web application to apply for

eva home screen, under List of Services, select EPDCL Departmentas depicted in Figure 1.

Figure 1: EPDCL Department

Change Application Service in EPDCL as depicted

: Category Change Application Service Selection

s for the operators of the Meeseva web application to apply for

EPDCL Department services

as depicted in Figure 2.

: Category Change Application Service Selection

3) Now Category Change

Figure 3: Category Change Request Application H

4) Select Circle Name and enter Service Number or Customer ID Button As depicted in Figure 4

Figure 4: Category Change Request Application Request Screen

Now Category Change Application Request Screen will be displayed as depictedFigure 3.

: Category Change Request Application Home Screen

Circle Name and enter Service Number or Customer ID and press Get Details As depicted in Figure 4.

: Category Change Request Application Request Screen

Request Screen will be displayed as depicted in

ome Screen

and press Get Details

: Category Change Request Application Request Screen

5) Once the Kiosk press Get Details ButtoFigure 5.

Figure 5

Once the Kiosk press Get Details Button, It displays Consumer details a

5: Category Change Application Request Screen

n, It displays Consumer details as depicted in

6) Select Changing Category Type and Reason for Category Change under Consumer Details as depicted in Figure 6

Figure 6

7) Enter Aadhaar authentication details such as Aadhaar card no and select Biometric device name as depicted in figure

Figure

Changing Category Type and Reason for Category Change under Consumer

in Figure 6.

6: Request Consumer Details Selection Screen

Enter Aadhaar authentication details such as Aadhaar card no and select Biometric device name as depicted in figure 7.

Figure 7: Aadhaar Authentication Details

Changing Category Type and Reason for Category Change under Consumer

Enter Aadhaar authentication details such as Aadhaar card no and select Biometric

8) Clicks on authentication security Warning window displays, checmark and click on Run button

9) Select Thumb type and depicted in Figure 9.

Clicks on authentication security Warning window displays, check the acceptance check mark and click on Run button as depicted in Figure 8.

Figure 8: Security warning Screen

Select Thumb type and place the finger into device and clicks capture

Figure 9: Selection of Thumb type

k the acceptance check

the finger into device and clicks capture button as

10) After place the finger into device. It captures finger print and displays message like Image Captured, and clicks

11) Enter all Address for Communication and Informant Details

Figure 11: Address for Communication and Informant Details Screen

After place the finger into device. It captures finger print and displays message like

Image Captured, and clicks continue as depicted in Figure 10.

Figure 10: Image Captured message

Enter all Address for Communication and Informant Details as depicted in figure

Address for Communication and Informant Details Screen

After place the finger into device. It captures finger print and displays message like

depicted in figure 11.

Address for Communication and Informant Details Screen

12) Collect the necessary supporting documents as indicated in the Category Change Application request page scan the documents and upload into the in Figure 12.

Note: All the mandatory fields have to be filled in; otherwise request will not be accepted by the system. Note: Ensure that the Location of Premises Details of the Consumer is accurate as the concerned officials visit Premises Location during the verification of his/her New Connecparticulars.

13) Click Show Payment. depicted in figure 13.

t the necessary supporting documents as indicated in the Category Change

Application request page scan the documents and upload into the sys

Figure 12: Upload Documents List

elds have to be filled in; otherwise request will not be accepted by the

Ensure that the Location of Premises Details of the Consumer is accurate as the concerned officials visit Premises Location during the verification of his/her New Connec

Show Payment. Another window appears requesting to Confirm Payment

Figure 13: Show Payment Section

t the necessary supporting documents as indicated in the Category Change system, as depicted

elds have to be filled in; otherwise request will not be accepted by the

Ensure that the Location of Premises Details of the Consumer is accurate as the concerned officials visit Premises Location during the verification of his/her New Connection

Confirm Payment as

Note: - Here Charges are varies based on

14) Collect the amount fromas depicted in figure 14.

Figure

Note: Ensure that you have sufficient balance with your service provider (SCA), else the system will not accept the request.

Here Charges are varies based on Category Type.

Collect the amount from the Citizen and click Confirm Payment to submit the request as depicted in figure 14.

Figure 14: Payment Confirmation Section

Ensure that you have sufficient balance with your service provider (SCA), else the not accept the request.

Type.

to submit the request

Ensure that you have sufficient balance with your service provider (SCA), else the

15) On confirmation, a receipt will be generated as depicted in the following figure. The

receipt will contain the Certificate delivery date.

Note: - On submission of the request, C

Change has been entered vide Application Number, Transaction Id and sent to Dept.

16) On submission, the request will be sent to the

for further processing.

17) Once the request is approved by Certificate from franchisee where he/she applied for the Certificate.

On confirmation, a receipt will be generated as depicted in the following figure. The receipt will contain the Certificate delivery date.

Figure 15: Receipt

On submission of the request, Citizen Receives Message. Like your Request for

has been entered vide Application Number, Transaction Id and sent to Dept.

request will be sent to the work flow of the respective

further processing.

is approved by Department, then the citizen need to collect the Certificate from franchisee where he/she applied for the Certificate.

On confirmation, a receipt will be generated as depicted in the following figure. The

Message. Like your Request for Load

has been entered vide Application Number, Transaction Id and sent to Dept.

work flow of the respective Department

, then the citizen need to collect the Load