Habitat for Humanity International's vision is a world in which everyone has a safe place to live. With more than 1,400 local affiliates in the United States, and more than 70 national organizations around the world, Habitat for Humanity has helped build or repair more than 800,000 houses and serve more than four million people worldwide.One way Habitat for Humanity is helping to support its mission is through its ReStore improvement stores and donation centers. These facilities sell new and gently used furniture, home accessories, building materials and appliances to the public at a fraction of the retail price. ReStores are owned and operated by local Habitat for Humanity affiliates, with proceeds used to build homes and communities, locally and worldwide.

Challenge:

The Habitat for Humanity affiliate in Lexington, KY recently looked to technology to optimize its ReStore operations by improving productivity to support exponential growth and, most importantly, maximize its contributions to support the organization’s mission. The team in Lexington was struggling to keep up with the volume of donations coming into its store. “We have an incredibly generous donor base, and they were bringing us more items than we could process, price and get out on the floor in a timely manner. Consequently, we were experiencing a big backlog in our receiving areas,” said Jim Kreiner, ReStore Director for Lexington Habitat for Humanity. “In addition, it was difficult to standardize processes across all of our volunteers when it came to evaluating products, establishing a price, discounting and so on. We needed a more sophisticated approach to running our business.”

Lexington Habitat for Humanity Builds a Stronger Business with PAR EverServ® 500 and Progress Software® with BMC, Inc.

Case Study

have performed exceptionally well. Used by industry-leading organizations such as McDonald’s, YUM! Brands, Baskin Robbins and Subway, PAR’s terminals have a reputation for being durable, reliable and easy to use. “We chose PAR because of their reputation for being a rugged and reliable terminal. We have a very dusty environment, and I know what dust can do to PCs. We realized that if PAR terminals could survive a demanding environment like McDonald’s, they could survive ours, and that has turned out to be the case. We’ve had essentially zero downtime on all four of our PAR terminals this year,” said Kreiner “They are incredibly volunteer-friendly, as well, which reduces errors and further improves productivity.”

Solution:

After evaluating systems other Habitat ReStores use, as well as systems used by other non-profit leaders in the retail space, such as Goodwill Industries, Lexington Habitat decided on the UnifyPOS Point of Sale solution from Progress application partner Osprey Retail Systems Inc., running on PAR EverServ 500 Terminals. Based on the Progress OpenEdge platform, UnifyPOS provides Lexington Habitat a completely automated approach to retail management, including pricing, discounting and sales, as well as real-time visibility into key business metrics.

since 2013) The End User was impressed that the PAR PixelPoint brand has been a well-established premium POS software in Vietnam over the years that is in many of the 5-star hotel resorts; while the PAR EverServ hardware line has a reputation for quality and reliability.

The solution chosen was eight PAR EverServ 500s with a POS server, Epson T88 IV receipt printers and TM-U220B Kitchen Printers. The end user continues to use the existing PMS software for front desk opera-tions and PixelPoint as a standalone POS solution. PixelPoint was preconfigured to include the 10% VAT for Vietnam TAX, additional programming to print TAX invoice requirements and dashboard to integrate into Sky36’s accounting system for ease of use.

Speed JSC was given just 2 hours to get the system up and running including installation, testing and commissioning of the POS system! In addition to the POS setup, the engineers had to perform network installation. The POS system was staged and set up before delivery onsite. All configuration and menu database options were loaded and tested offsite before delivery. The project plan and time schedule were critically important. Pre-installation work was meticulously done with full support from the customer's end. The installation was successfully completed in time for an on-time opening of Sky36.

Benefits:Since implementation, Sky36 is experiencing the reliability, user friend-ly interface and quality of the PAR POS solution with zero downtime to date. During the grand opening night, PixelPoint handled more than 1,000 transactions meeting the high demand for speed of service and ease of use. The sleek ES500 design and small footprint function within the environment without detracting from the luxurious and elegant design of the restaurant .

"PAR Pixelpoint's partner in Vietnam has experience BAR implementa-tion, we selected of stable, reliable, and rich functionalities of bundle solution to meet high demand of our operation as international standard." Quynh H Nguyen – Head of ITC Committee – Sun Group

In addition to the software, Kreiner says the EverServ 500 Terminals from PAR that employees use to interface with UnifyPOS

Recently opened in the summer of 2014, SKY36 is an eclectic mix of an outdoor bar, sofa bed and a VIP lounge with an elegant and lavish interior design, that quickly rose to the top of the social scene as the most luxury entertainment bar in Da Nang.

Located on the top floor of Novotel Hotel, on bustling Bach Dang Street in the heart of the city, SKY36 is not only an ideal place to get a panoramic view of Da Nang City but also offers views of the sea, Han River and mountain ranges. At night, tourists will see a sparkling and brilliant Da Nang thanks to street lights and decorative lights on the Dragon Bridge. In possession of spaces of stylish design along with modern sound and light systems, SKY36 at 166 meters high, is current-ly the highest and most modern bar in Vietnam. SKY36 Da Nang consists of 3 floors with the capacity of 600 guests and a total area of nearly 2,000 square meters. The building which was constructed within 3 months meets the exceptional international standards of its owners and the public.

Challenge:The clients are part of a conglomerate who own several major hotel chains in Vietnam including Novotel & Intercontinental brands. They demand superior global standards in product quality and perfor-mance. They require the best guest experience and highest quality software that can work in a bar environment in Vietnam. However, with these high standards the project demanded a short turnaround time i.e. delivery and installation within 3 weeks from signed contract. In addition, the end user required around the clock after-sales support.

When selecting a vendor, they were looking for a stable and experi-enced POS provider in Vietnam with local tax implementation experi-

Case Study

ence. Being in a bar and nightclub atmosphere, they needed a POS system which could provide mobility, fast speed of service and high-speed order turnaround to keep up with their clientele. Needing to keep up appearances of a luxury entertainment bar, they needed sleek looking terminals while being robust enough to endure the harsh nightclub atmosphere.

Solution:The End User selected PAR Solution Partner, Speed JSC with their vast experience in implementation of POS solutions for Bar & Restaurants in Vietnam with customers such as Pacharan (Bar since 2006), Blanchy’s Tash (Bar since 2010), The Rooftop (Bar since 2010), Louis Lounge (Bar

Solution OverviewPOS Hardware: PAR EverServ® 500

POS Software: Osprey Unify POS®

Installation Services: BMC, Inc

8383 Seneca Turnpike, New Hartford, NY 13413 | (800) 533.2118 | www.partech.com Copyright © 2015 ParTech, Inc., All Rights Reserved.

ParTech, Inc. (PAR), a wholly owned subsidiary of PAR Technology Corporation, has built its more than three decades of success around delivering advanced point-of-sale and enterprise back-office solutions for restaurant operators worldwide. PAR provides hardware, software and services to the world's largest restaurant chains and their franchisees for more than 30 years. For more information visit the Company’s Web site at www.partech.com.

For more than 50 years, BMC has provided in-store technology in the segments of: grocery, hospitality, specialty and thrift.

A full service integrator providing: sales, support, service and SaaS. We currently support a nation-wide installed base of over 5,000 locations from our eight mid-western offices.

After using UnifyPOS and Progress OpenEdge for just over a year, Kreiner said the changes to the business have been dramatic. Last year alone, the Lexington Habitat ReStore sold 250,000 items.

“We’ve gone from being swamped to having a defined process,” said Kreiner. “Our business has continued to grow and we are now able to keep up with ease with UnifyPOS and Progress OpenEdge on PAR terminals. In fact, we shattered our previous record for drop-off donations in a single day, and we had no problem processing those items.”

Benefits:

Kreiner continued, “I estimate we are handling about 30 percent more donors, and doing so far more quickly and efficiently. We beat our net sales projection for December 2014 by 50 percent and expect to continue to see year-over-year sales growth in 2015.”

Lexington Habitat plans to expand the store in the near future, and at that time, Kreiner will take advantage of the UnifyPOS mobile application. “Like anybody else in the non-profit world, we handle a lot of different jobs and responsibilities,” he said. “I’m really supposed to be out, trying to get more donations in and building alliances in the community. It’s tough to do that if I’m at the store. Having access to mobile data will enable me to manage the store from the field.”

“We chose PAR because of their reputation for being a rugged and reliable terminal. We have a very

dusty environment, and I know what dust can do to PCs. We realized that if PAR terminals could survive

a demanding environment like McDonald’s, they could survive ours, and that has turned out to be the

case. We’ve had essentially zero downtime on all four of our PAR terminals this year,” said Kreiner “They are incredibly volunteer-friendly, as well,

which reduces errors and further improves productivity.” - Jim Kreiner,

“Technology with know-how for your success.” www.bmc-pos.com

Maintenance Services: BMC, Inc