CAPABILITY CARD SET - dpac.tas.gov.au

right job right person

CAPABILITYCARD SET

WHAT ARE THE CARDS FOR?

You can use the cards to:

>Definenewroles.

>Determinethecapabilitiesrequiredfortheteam andtherole.

>Clarifytheresponsibilitiesofanexistingrole.

>Developselectioncriteria.

>Identifyeffectiveselectionoptions.

THERE ARE 24 CAPABILITY CARDS AND 3 PRIORITY CARDS

Thecapabilitycards:

>Aregroupedbyskills,personalqualitiesandspecificknowledge(youwillneedtoincludethespecific knowledgecapabilitiesonthe4blankcardsprovided).

>Providebehaviouralindicatorsforeachcapability.

>Includebestselectionoptionsforeachcapability.

>Arenumberedforeaseofuse.

Theprioritycardsareincludedtoassistwhendeterminingtherelativeimportanceofdifferentcapabilities.

HOW TO USE THESE CARDS

right job right person

1. Bringtogetheragroupofpeopleeachwithaset ofcards.Forexample:theselectionpanelmembers,yourteam,othermanagersand/orclients.

2. Eachpersonchoosesfromthesetanagreednumberofcards(4-6)thattheybelievebestidentifiesthecapabilitiesneededfortherole.

3. Group members then discuss the reasons behind their particularchoices.Forexample:

>Criticalskills,knowledgeand/orqualitiesrequired fortheroleandteam.

>Capabilitiesrequiredforthefuturedirection oftherole.

4. Followingthediscussion,asagroup,reachconsensusaboutthecapabilitiesrequired.

>Thetruevalueofthisprocessistheconversationthatresults.Itrequiresmorethansimplytallying thecapabilitieschosenmostoften.

>Thisisalsoanopportunitytodeterminespecificcapabilities(i.e.specialistknowledge)notcaptured bythecards.

5. Usethecapabilitiesidentifiedtocreatethe selectioncriteria(aimfor4–6).

6. Usetheselectionoptionstoputtogetherapackagethatwillselectforthecapabilitiesidentified.

Essential

Priority

Impor tant

Priority

Nice to Have

Priority

Organisat ionalAwareness

Skil l 1

OrganisationalAwareness

Individualswhodemonstratethiscapability:

> Are attuned to changing organisationaldynamics.

> Forgelinkswithotherteams andbusinessareas.

> Takeaccountofdifferentfunctions indevelopingplansandactivities.

Selection Options:abilitytests,worksampletest, refereecheckusingbehaviourallybasedquestions.

Skil l 1

ClientSer viceOrientation

Skil l 2

ClientSer viceOrientation


> Provideprompt,efficientandpersonalisedservicetoclients.

> Respondflexiblytoclientneeds.

> Arecommittedtodeliveringahighqualityoutputtoclients.

Selection Options:abilitytests,worksampletest,refereecheckusingbehaviourallybasedquestions.

Skil l 2

ProblemSolving

Skil l 3

ProblemSolving


> Seekallrelevantinformation forproblemsolving.

> Probeforthefacts.

> Analyseissuesfromdifferentperspectives.

> Areanalyticallyagile.

> Drawsoundinferencesfrom informationavailable.


Skil l 3

ProjectManagement

Skil l 4

Project Management


> Consultandliaisewithkeystakeholders.

> Scheduleactivitiestoensureoptimaluse oftimeandresources.

> Monitorperformanceagainstobjectives.

> Producedetailedprojectplanswhere objectivesareclearlydefinedandactionstepsforachievingthemareclearlyspecified.

> Ensurethatkeyprojectobjectivesaremet.


Skil l 4

DecisionMaking

Skil l 5

DecisionMaking


> Makerationalandsounddecisionsbasedonconsiderationofthefactsand alternativesavailable.

> Makequickdecisionswhererequired.

> Committodefinitecoursesofaction.


Skil l 5

Per suasion and Inf luencingSki l ls

Skil l 6

Per suasion and Inf luencingSki l ls


> Areabletocreateconsensusandgainagreementtoproposalsandideas.

> Areabletostandgroundintheface ofopposition.

> Produceclearwrittencommunicationwhichisclear,conciseandisreadily understoodbytheintendedaudience.

> Areskilfulatnegotiating.


Skil l 6

PresentationSki l ls

Skil l 7

PresentationSki l ls


> Makeanimmediatepositiveimpression onothers.

> Comeacrosswithpresenceandcredibility.

> Communicateorallyinamannerwhich isclear,fluentandwhichholdsthe audience’sattention.


Skil l 7

Leader shipSki l ls

Skil l 8

Leader shipSki l ls


> Providetheteamwithaclearsense ofdirection.

> Inspireapositiveattitudetowork.

> Inspire a strong desire to succeed amongteammembers.

> Steerotherstowardssuccessful goal/taskaccomplishment.

> Promotediversityintheteam.


Skil l 8

Strategic Thinking

Skil l 9

StrategicThinking


> Thinkatabigpicturelevel.

> Takealongtermview.

> Entertainwiderangingpossibilitiesin developingavisionforthefuture.


Skil l 9

Written Communication

Ski l ls

Skil l 10

Written CommunicationSki l ls


> Writeinaclear,fluentandconcisemanner.

> Producewrittencommunicationswhichareappropriateandreadilyunderstood bytheintendedaudience.

> Organiseinformationinalogicalsequence.


Skil l 10

BusinessFocus

Skil l 11

BusinessFocus



> Areknowledgeableaboutfinancialissues andresponsibilities.

> Arefocussedonknowingthebusiness ofanorganisation.

> Arefocussedondeliveringthebest outcomeusingtheresourcesavailable.

> Proactivelyseekmoreefficientways ofdoingbusiness.

> Focusonactivitiesandprojectsthatbringthebestbusinessreturnfortheteam/organisation.

Skil l 11

Verbal Communication

Ski l ls

Skil l 12

VerbalCommunicationSki l ls



> Confidentlyconveyideasandinformationin aclearandinterestingway.

> Understandandmeettheneedsoftheir audience–(therightinformationtothe rightpeople).

> Activelylistentootherspointsofviewandwelcomeconstructivefeedback.

Skil l 12

CrossCulturalAwareness

Personal Qualit ies 13

CrossCulturalAwareness


> Communicatewellwith,relatetoandseeissuesfromtheperspectiveofpeople fromadiverserangeofculturesand backgrounds.

Selection Options:structuredinterview,behavioural stylequestionnaire,refereescheckusingbehaviourally

basedquestions.


Building Productive Networks


BuildingProductive Networks


> Areabletoestablishandmaintain relationshipswithpeopleatalllevels.

> Promoteharmonyandconsensusthroughdiplomatichandlingofdisagreements.

> Areabletoforgeusefulpartnershipswithpeopleacrossbusinessareas,functionsandorganisations.


basedquestions.


Flexibi l i ty


Flexibi l i ty


> Areadaptable.

> Arereceptivetonewideas.

> Respondandadjusteasilytochanging workdemandsandcircumstances.

> Arenotboundbyoldwaysofdoingthings.


basedquestions.


Teamwork


Teamwork


basedquestions.


> Cooperateandworkwellwithothersinthepursuitofteamgoals.

> Shareinformation.

> Supportothers.

> Showconsideration,concernandrespectforothers’feelingsandideas.

> Accommodateandworkwellwiththe differentworkingstylesofothers.


Drive andCommittment


Drive and Committment


basedquestions.


> Areenthusiasticandcommitted.

> Demonstratecapacityforsustainedeffortandhardwork.

> Sethighstandardsofperformancefor selfandothers.


Init itat ive


Init iat ive


basedquestions.


> Areproactiveandselfstarting.

> Seizeopportunitiesandactuponthem.

> Originateactionandactively influenceevents.


Coaching and DevelopingOther s


Coaching and DevelopingOther s


basedquestions.


> Activelyseektoimproveothers’skillsandtalentsbyprovidingconstructivefeedback,coachingandtrainingopportunities.

> Effectivelyempowerothersbyinvestingthemwiththeauthorityandlatitudetoaccomplishtaskseffectively.

> Appropriatelydelegateresponsibilities tofurtherthedevelopmentofothers.


EthicsandValues


EthicsandValues


basedquestions.


> ModeltheTSSValuesandCode ofConduct.

> Servethegovernmentoftheday irrespectiveofpersonalpreferences.

> Actwithintegrityandhavehigh ethicalstandards.

> Inspiretrustbytreatingallindividualsfairly.


Resi l ience


Resi l ience


basedquestions.


> Perseveretoachievegoalseveninthe faceofobstacles.

> Copeeffectivelywithdisappointments andsetbacks.

> Remaincalmandincontrolunderpressure.

> Accept constructive criticism in an objectivemannerwithoutbecomingdefensive.


Specific Knowledge

Knowledge 22

SpecificKnowledge

Selection Options:structuredinterviewusingfactualquestions,worksampletests,refereescheckusing

factuallybasedquestions.


> Havedetailedknowledgeandexpertiseinrelationtotherole.

> Arecommittedtokeepinguptodateinspecialistareas.

Knowledge 22

Specific Knowledgeof . . .

Knowledge 23

SpecificKnowledgeof . . .




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Knowledge 23

Specific Knowledgeof . . .

Knowledge 24

SpecificKnowledgeof . . .




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Knowledge 24

CAPABILITY CARD SET - dpac.tas.gov.au

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