Canadian ConventionMetro Toronto Convention Centre | Toronto, ONOctober 1 – 3, 2018#ICSC

Directory

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Registration1:00 – 5:00 pm›› Metro Toronto Convention Centre,

North Building, Front Street

Professional Development Workshops1:30 – 3:00 pm How Experiential Retail is Revolutionizing Centre Formats, Tenant Mixes, and Leasing Structures›› Room 201 E FJoin us for this session as we address how retail centres are achieving long-term value and increased NOI through the incorporation of experiential retail. This shift in strategy, when done right, will result in unique, memorable experiences, increased loyalty and connection, longer shopping times, and repeat visits.

Linda FarhaFounder and Chief ConnectorPop-Up GoToronto, ON

Retail Real Estate Finance for Non-Financial Professionals›› Room: 201 A BFinance affects all aspects of retail real estate. A deeper understanding of finance increases your ability to make sound business decisions, as well as gives you credibility when communicating with tenants, owners and investors. This session will address key retail real estate financial concepts, standards, practices, and controls.

David DieboltPartnerManning Elliott Accountants & Business AdvisorsVancouver, BC

Next Generation Program3:30 – 5:00 pm ›› The Rec Room Roundhouse – the Hall Room255 Bremner BoulevardToronto, ON

Member-Hosted Reception in Conjunction with ICSC Foundation Canada5:00 – 6:30 pm ›› The Rec Room Roundhouse – the Hall Room255 Bremner BoulevardToronto, ON

Registration7:30 am – 5:00 pm›› Metro Toronto Convention Centre,

North Building, Front Street

Continental Breakfast8:00 – 9:00 am ›› Constitution Hall, Foyer No breakfast service after 9:00 am.

ICSC First-Timer and New Member Orientation and Exhibit Floor Walking Tour8:00 – 8:30 am ›› MTCC North Building, East LobbyWhether you’re a new ICSC member or this is your first Canadian Convention, ICSC Team Members and ICSC Ambassadors will be on-hand to tell you how to make the most out of your Convention experience. Join us for a tour of the exhibit floor to get your bearings.

Student Breakfast & Program8:00 – 9:00 am ›› Summit Room, 204

Welcome and Introduction to the Program8:45 – 9:00 am ›› Constitution Hall, Room 106

Meredith Vlitas ICSC 2018 Canadian Convention Program Planning Committee ChairDirector, Corporate MarketingRioCan Real Estate Investment TrustToronto, ON

Lucia Connor, CMDICSC 2018 Canadian Convention Program Planning Committee Co-ChairDirector, Strategic MarketingOxford Properties GroupToronto, ON

Deal Making & Food Hall9:00 am – 5:00 pm ›› Halls A B C

Economic Session9:00 – 9:30 am ›› Constitution Hall, Room 106Follow the critical issues affecting the Canadian economy with our expert Benjamin Tal. He will dissect the positives and the negatives of Canada’s economic hot topics such as NAFTA, US Protectionism and the impacts of geopolitical events as we try to bolster our strengths and diminish our weaknesses.

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Benjamin TalManaging Director and Deputy Chief EconomistCIBCToronto, ON

Business Session9:30 – 10:30 am ›› Constitution Hall, Room 106The Rise of Crowd Source Consumer Insight: Disruption in the Research IndustryThe right information is key. With new technology that captures hyperlocal intelligence, POTLOC disrupts the traditional consumer research for retail by replacing random phone calls and intercepts by geo targeted crowdsourcing campaigns on social networks.Find out new ways crowd source can get thousands of consumer insights and understand how shoppers and non-shoppers behave and what they need. Understand how to up-sell your current clients and acquire new ones.

Rodolphe BarrereCo-Founder & CEOPOTLOCMontreal, QC

Networking Break10:30 – 10:45 am

ICSC Awards Presentations10:45 am – 12:00 pm ›› Constitution Hall, Room 106 Seymore Obront Award Canadian Shopping Centre Awards ICSC Foundation Canada Award

Lunch Buffet12:00 – 12:45 pm ›› Constitution Hall, Foyer No lunch service after 12:45 pm.

Luncheon Keynote Presentation12:30 – 1:30 pm ›› Constitution Hall, Room 106Stop Telling Your Story - Become Part of Mine In a “Brand New World’, too much and too many are chasing a finite amount of time and money. Disruptors are rending the conventional rules of business obsolete. Consumers, armed with a mobile wand are demanding more for less. More of what matters to their and their families’ life and livelihood with less friction or effort.There is no middle ground, status quo or place for a brand to hide. You either make things happen by being of value or wonder what happened by being increasingly irrelevant and relying on price as your only tiebreaker.

In this lunchtime keynote Tony Chapman will share how to make things happen by drawing on examples from around the world. Learn how to shift the conversation and consideration from what you do too why you matter most to each consumer.

Tony ChapmanCEOTony Chapman ReactionsToronto, ON

P3 Panel2:00 – 3:00 pm ›› Room 202 C DRetail In Transit Hubs: How to Successfully Integrate Retail into Transit DevelopmentsMODERATOR

Salima RawjiVice President DevelopmentCreateTOToronto, ON

PANELISTSHillary Marshall Vice President, Stakeholder Relations and CommunicationsGreater Toronto Airports AuthorityToronto, ON

Vanessa McDonaldVice President, Brand Strategy & PartnershipsOsmington (Union Station), Inc.Toronto, ON

Michael SimoneDirector Leasing & DevelopmentSmartREITToronto, ON

Sessions1:45 - 2:45 pm ›› Constitution Hall, Room 106Meet Me at the Mall: Motivating Your Audience In a Post-Demographic WorldDavid Allison is the pioneer of Valuegraphics, the first big data tool that isolates what a target audience really wants, and what will motivate them most; and none of it has anything to do with age, gender, or other demographic stereotypes. The 75,000 surveys in the Valuegraphics Database yield profiles for people who prefer to shop in a shopping centre environment, others who don’t like it but still reluctantly go for a variety of reasons, and still others who will do whatever it takes to avoid the experience. He will compare the three categories and reveal insights to help the industry with the most motivating proposition.

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Just for ICSC, David has also profiled the audience for a shopping centre in Ontario, and will reveal how the profile for this specific centre differs from the industry profiles, and what the asset managers could do to improve the appeal of this particular property. Online retail is chipping away at the market share shopping centres once enjoyed, as are other alternatives to the mall experience. What can be done? How can shopping centres survive and thrive?

David AllisonMarketing Expert, Author & Pioneer of ValuegraphicsDavid Allison, Inc.Vancouver, BC

Networking Break2:45 – 3:00 pm

Legal Cannabis is Coming to a Shopping Centre Near You. Are You Ready ?3:00 – 3:30 pm ›› Constitution Hall, Room 106The legalization of recreational cannabis consumption begins October 17. What does this historic societal shift mean for retail real estate? Shopping centres are meeting places, business hubs, and economic drivers and this new, legal product presents a whole new set of challenges and opportunities. What does an engaging cannabis retail space look like? What are the red flags for shopping centres and how should they face them? Lift & Co., is Canada’s leading platform that connects cannabis consumers with legal products. At this ICSC presentation, Kerri-Lynn will cover the legal requirements for cannabis retailers and showcase some best-in-class examples.

Kerri-Lynn McAllisterCMOLift & Co.Toronto, ON

Canada's First Mall Located Coworking Space in Erin Mills Town Centre3:30 – 4:00 pm ›› Constitution Hall, Room 106With a continued consumer focus on convenience and experience, mixed-use developments are meeting the need. This session addresses the challenges and opportunities in redeveloping existing retail properties into mixed-use developments, including strategic vision, government sponsorship and support, value enhancement, construction challenges, and co-tenancy.

Robert MartellacciFounder and CEOMindShare WorkSpace, Inc.Mississauga, ON

Professional Development Workshops3:45 – 5:00 pmLive, Work, Play: Proven Strategies for Thriving Mixed-Use Developments›› Room 201 E FWith a continued consumer focus on convenience and experience, mixed-use developments are meeting the need. This session addresses the challenges and opportunities in redeveloping existing retail properties into mixed-use developments, including strategic vision, government sponsorship and support, value enhancement, construction challenges, and co-tenancy.

Andrew GarrettDirector, DevelopmentThe Cadillac Fairview Corporation LimitedToronto, ON

Leveraging Non-Traditional Tenants in Retail Centres›› Room: 201 A BAs leasing managers seek to reduce vacancies and increase NOI, more centres are looking towards non-traditional tenants to help them achieve these goals. This session will discuss who these tenants are, how to engage them, and the best leasing structures for this type of tenant.

Helen EdwardsMarketing DirectorPen CentreMississauga, ON

Daniela VicinoManager, Specialty Leasing & PartnershipsErin Mills Town Centre & Pen CentreMississauga, ON

Registration7:30 am – 4:00 pm ›› Metro Toronto Convention Centre, North

Building, Front Street

Continental Breakfast8:00 – 8:45 am ›› Constitution Hall, FoyerNo breakfast service after 8:45 am.

CEO Report 8:45 – 9:15 am ›› Constitution Hall, Room 106

Tom McGeePresident and CEOICSCNew York, NY

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Deal Making & Food Hall9:00 am – 4:00 pm ›› Halls A B C

Reimagining Retail in the Age of Digital Disruption9:15 – 10:15 am ›› Constitution Hall, Room 106 Retail is being disrupted at an increasingly faster rate. Yet the notion of a "retail apocalypse" is flat out wrong. Physical retail isn't dead. Boring retail is. And the lines between shopping online and in brick & mortar stores are evaporating. In this keynote, retail innovation consultant, top industry influencer and Forbes contributor Steve Dennis will dissect what's really driving the future of shopping and present a 7 step framework to becoming more relevant and remarkable in the age of Amazon and digital disruption.

Steve DennisPresident & FounderSageBerry ConsultingDallas, TX

The Evolution of Asset Management in a Dynamic Retail Environment10:15 – 10:30 am ›› Constitution Hall, Room 106John will leverage nearly 25 years of industry experience to share his perspective on how and why the role of asset management has evolved at RioCan, and ultimately what it means for the industry.

John BallantyneSenior Vice President, Asset ManagementRioCan Real Estate Investment TrustToronto, ON

Networking Break10:30 – 10:45 am

Business Case Studies10:45 am – 12:15 pm ›› Constitution Hall, Room 106Topic 1: Consumer Insights & Trends: How to Fearlessly Create a Competitive Advantage with Mixed-Use DevelopmentWith an increased emphasis on placemaking, how do you differentiate your mixed-use developments? Learn how Robert Galletta, Head of Strategy at Blackjet, applies insights, data and trends to inspire design thinking and lifestyle concepts that translate into compelling places and brands. Find out how to create a unique vision of place that attract consumers, tenants and drive a competitive advantage in the market.

Robert GalletaHead of StrategyBlackjet, Inc.Toronto, ON

Topic 2: Energizing your Retail Environment with Compelling Entertainment ExperiencesEntertainment retail is quickly becoming a requirement to ensure continuous site traffic, unique experiences, frequent visitation and increased dwell time. Step into a visionary’s perspective and walk through global case studies that are leading the change and establishing new ground rules for success.

John PlumptonPrincipalRevelHouseToronto, ON

Boxed Lunch12:00 – 12:45 pm ›› Constitution Hall, Foyer No lunch service after 12:45 pm.

Luncheon Keynote Presentation12:30 – 1:30 pm ›› Constitution Hall, Room 106The Future for Retail Places – What Can We Expect?The battle for the hearts, minds and wallets of shoppers is far from over – constant change is ‘the new normal’. Contrary to the perceptions of many, place-based retail is adapting and thriving in response to the challenges posed by e-commerce. This thought-provoking presentation will share conclusions from recent research underscoring the many reasons to be optimistic about the future of retail real estate.

Michael BrownPartnerA. T. KearneyNew York, NY

Food (Halls) For Thought1:30 - 2:30 pm

Garrick BrownVice President, Retail IntelligenceCushman & Wakefield, Inc.Rancho Cordova, CA

Conference Adjourns4:00 pm

Program information current as of September 7, 2018.

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DIVISIONAL AND PROVINCIAL VOLUNTEER LEADERSHIPClaude Sirois, ICSC Canadian Division Vice President

Patti Parente, ICSC Canadian Division Government Relations Chair

Prakash David, ICSC Canadian Division P3 Private Chair

Gerald Gabinet, ICSC Canadian Division P3 Public Chair

Chris Tarrant, ICSC Canadian Division Retail Chair

Casdin Parr, ICSC Ontario Next Generation Chair

Neena Arora, ICSC Canadian Division Innovation Chair

John Crombie, ICSC Ontario Director

Pat Garisto, ICSC Ontario P3 Public Chair

Lawrence Mosselson, ICSC Ontario P3 Private Chair

Kelly J. Avison, ICSC Ontario Retail Chair

Olivia Montagna, ICSC Ontario Next Generation Chair

PROGRAM PLANNING COMMITTEEMeredith Vlitas, ICSC 2018 Canadian Convention Program Planning Committee Chair, RioCan Real Estate Investment Trust

Lucia Connor, ICSC 2018 Canadian Convention Program Planning Committee Co-Chair, Oxford Properties Group

Susan Allen, BOMA Toronto

Jasleen Bhinder, Oxford Properties Group

Andrea Buller, City Commercial Realty Group Ltd.

Leanne Campbell, Campbell & Co.

Daryl Clemance, The Cadillac Fairview Corporation Limited

John Crombie, Crombie Real Estate Consulting

Jane Domenico, Partners REIT

David Garbuz, Oberfeld Snowcap

Stephen Gascoine, Ivanhoé Cambridge

Christina Kobi, Minden Gross, LLP

Phillippe Krivicky, Cogir Immobilier

Jordan Minnaar, Blackjet, Inc.

Kelly Pekalski, Morguard

Daniel Tarrant, Oberfeld Snowcap

Amelie Trudeau, Oberfeld Snowcap

Melita G. Varga, CreateTO

Theresa Warnaar, KingSett Capital