Can real-time analytics give you the edge on Black Friday?
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Transcript of Can real-time analytics give you the edge on Black Friday?
Can real-time analytics give you the edge on BLACK FRIDAY?
“We will continue to see a convergence of the digital and
physical world. Those who conquer that trend will be market leaders.”
- John Phillips Pepsico
Data is vital to making the right decisions...
…but it can be tough to interpret easily.
So why real-time?
One word:
Speed.
When you need to make critical decisions in a short time span, you don’t want to wait hours for your data.
You need actionable information
You need actionable information
AND You need it now.
The problem: During fast-paced events, traditional analytics often can’t keep up with sales.
Real-time analytics brings you sales results the moment each sale closes.
THE PROBLEM: Where are your customers coming from? What are they buying? What are they saying about you?
With traditional analytics, you can get that information - one hour later*
With traditional analytics, you can get that information - one hour later*.
*which is to say, ~50m tweets later.
“If you do build a great experience, customers tell
each other about that. Word of mouth is very
powerful.”
- Jeff Bezos Amazon CEO
Real-time lets you be more than a website.
Real-time puts your customers front and centre. You can respond
to them within moments.
Real-time lets you be more than a website.
The Problem:
Need we say more?
Traffic spikes can turn a sales event into a disaster.
So why try to put out a fire when you can prevent it completely beforehand?
With real-time analytics, you can prepare for traffic spikes before they hit as you watch the page views climb.
Real-time is all about making decisions fast.
It wouldn’t be worth much if it wasn’t accurate or easy to use, however…
It wouldn’t be worth much if it wasn’t accurate or easy to use, however…
That’s where GoSquared comes in.
To Tackle… Use… So that…
Not knowing what products are performing well and what aren’t
GoSquared Ecommerce Analytics
You can take immediate action to save struggling products and sell more.
Uncertainty over how to target specific audiences
Sources, Content and Devices in Now
You can orient marketing and messages towards larger segments and drive more traffic to your store.
Not knowing when to improve server capacity to handle traffic spikes
Traffic notifications You can be alerted to the possibility of site overload before it occurs and adjust resources accordingly.
You’ve been reading:
Can real-time analytics give you the edge on Black Friday?
By Dominic Hung + the GoSquared Team