Campaign in a Box - ToTheWeb Playbook-Guide-to... · Campaign in a Box A guide to workflow,...
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Campaign in a Box A guide to workflow, content, design samples, and advertising guidelines for a successful B2B marketing campaign launch. ADVERTISING
Transcript of Campaign in a Box - ToTheWeb Playbook-Guide-to... · Campaign in a Box A guide to workflow,...
Campaign in a Box
A guide to workflow, content, design samples, and advertising guidelines for a successful B2B marketing campaign launch.
ADVERTISING
AgendaA playbook for ensuring successful ad campaigns.
#1 Setting Objectives and Budgets
#2 Identifying Success Metrics
#3 Workflow and Timing
#4 Media Networks Explained
#5 Best Practices
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Major shift when prospects reach out to vendors for serious conversations.Prospects are doing their own research and reaching out to their networks first - delaying serious conversations with vendors until they are half way through their purchase decision.
Prospect Due Diligence Begins Prospect’s 1st Serious Engagement with Sales Purchase
57% Complete
SOURCE: GOOGLE B2B’S DIGITAL EVOLUTION
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Right Place.Right Time.Where do you need to be to participate in early discussions with customers?
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How Can You Build a Successful Campaign?
Objectives and Metrics
#1
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#1 Objectives and Metrics
Start by talking to our agency early about your priorities and objectives.
We will come back to you with solid, well-tested recommendations on how to accomplish those goals.
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#1 Objectives and Metrics
How do you set clear objectives?
Identify your Success Metrics1. Gather input from all
stakeholders
2. Determine how you will measure success. Is it Clicks? Leads? Demos? Sales? Conversions?
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#1 Objectives and Metrics
Identify your Success Metrics
3. Determine the budget, desired media networks and launch date
4. What is the ad spend, the cost to develop image ads and landing page creative?
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What you should consider when developing assets.
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Think about the language of your customers
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#1 Objectives and Metrics
• Speak with sales executives and product managers to understand the lexicon around the product or campaign
• What are the key features and technologies related to the product/company/offer?
• What are industry-related resources that prospective customers use? (fact sheet, info sheet, white paper, video or case study?)
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#1 Objectives and Metrics
Think about Writing Assets with Keywords in Mind...
If your assets will be available to search engines, create the content after first incorporating the keywords for which they should rank.
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#1 Objectives and Metrics
Budgeting for Success
Ad Spend for B2B CompaniesDetermine the length of the ad campaign, the spend and the number of conversions you can generate. Typical ranges:• Search campaigns: >$10/click• Display campaigns: $1/click• LinkedIn Updates: $8-$10/click
CreativeGather estimates for ads, landing page creative and assets.
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Identify your Success MetricsBe clear about your objectives with the campaign to assist the agency in creating the most successful campaign plan.
#2
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#2 Identify Your Success Metrics
Success Metrics• Front-End (Ad Success)
• Number of Clicks
• Click-through-Rate (CTR) from the Ad
• Cost-Per-Click (CPC) or Cost-Per-View (for videos)
• Back-End (Engagement with your Content)
• Lead volume and Cost-Per-Lead (CPL)
• Calls to custom tracking phone numbers transferred to Sales
• Chats initiated from the site as a result of a PPC landing page visit
• Increase in page views from paid sources
• Video views, follow-on views, website visitors from YouTube
• LinkedIn and Twitter site visits and engagements
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Workflow and Timing
#3
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#3 Workflow and Timing
• Come to our agency with your priorities and objectives
• What is the offer/assets?
• Provide an estimate of the budget
We’ll come back with our recommendations on how to accomplish that. (including networks to target)
Provide ads and landing pages
• Agency provides campaign setup and text ads for approval
• Testing and conversion tracking
6 WEEKS
4 WEEKS
2 WEEKS
2 - 3 MONTHS
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Media Platforms ExplainedEveryone is online – we can reach them with the right media targeting.
#4
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#4 Media Platforms Explained
Be visible in Google Search, on YouTube, in LinkedIn and on publisher sites to be included on the buyer’s consideration list
PPC is ‘top of the funnel’ and builds awareness — not necessarily immediate pipeline leads.
Companies that fail to ‘show up and participate’ where prospects are engaging are at risk of losing mindshare and ultimately sales opportunities.
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Google Search
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#4 Media Platforms Explained
How we target your buyers in Google Search
Google Display NetworkGoogle Search
Prospects Start Here
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#4 Media Platforms Explained
Target Visitors in Google
Test ads with Brand, Non-Brand and Competitor Keywords• Increase awareness
• Support new buyer prospecting
• Target buyers based on user intent and behavior
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#4 Media Platforms Explained
On both Brand and Non-Brand Keywords
Target Visitors by Bidding
• In most cases, brand keywords are much cheaper but have lower search volume than non-brand
• Brand keywords defend the brand position from competing advertisers
• Brand keywords capture users already aware of the brand and controls the user experience by directing them to pages other than the homepage
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Google Display Network
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#4 Media Platforms Explained
Ads are placed on websites and videos that are part of Google’s Display Network inventory
• Prospects see your ad when they visit web pages that are part of Google’s Display Network
• Ads appear based on the content of a page – not as a result of a search for a specific keyword
• Google reads the content of a web page and then places the most relevant ads on that page
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#4 Media Platforms Explained
Ads are far cheaper in the Display Network and on YouTube than on Google Search but have a much lower conversion rate
• We can exclude specific websites and categories of content to target the right audience
• While your ad may appear on inappropriate pages, you only pay when someone clicks on your ad
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#4 Media Platforms Explained
Display Ads appear based on 5 different targeting methods:
1. Contextual Keywords: ads are shown to prospects when they visit a site that has been targeted by keywords on the page
2. Display Select: ads are shown to users with specific keyword search behavior
3. Interest Targeting: ads are shown to people who are categorized by Google to have interests in certain topics
4. Topic Targeting: ads are shown to people who visit websites that are categorized by Google by topic
5. Remarketing: ads are shown on other sites to your website visitors.
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#4 Media Platforms Explained
Contextual Targeting
Display Keywords• Target pages on the Google Display Network that include related
keywords the advertiser selects.
Other Targeting• Location and language
• Device targeting
• Remarketing: We use Remarketing Lists and exclude visitors who have already converted (reached a ‘thank you” page)
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#4 Media Platforms Explained
A sampling of websites that are part of Google’s Display Network that we can use to target B2B customers.
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#4 Media Platforms Explained
Targeting by Audience
Gender and AgeExclude by age range
Display SelectUse keyword search behavior:“search optimization”“content marketing”
Negative KeywordsExclude pages that may contain irrelevant content or keywords
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#4 Media Platforms Explained
Placements
Websites• Target specific placements such as “newyorktimes”, CIO.com,
NetworkComputing.com
• We use negative placements to exclude sites irrelevant to your audience
Topic and Site Categories• Google aggregates sites and content into subjects and categories
• Topics can be used to broaden targeting to content attributed to these subjects
• Site Categories are used to filter types of sites, mobile apps, and video that aren’t appropriate for your brand
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#4 Media Platforms Explained
Remarketing to website and YouTube channel visitors
Remarketing is a powerful way to get in front of previous website visitors and find low-cost conversions.
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#4 Media Platforms Explained
Remarketing
How Does It Work?
1. Prospect visits your site
2. Prospect is tracked and bucketed into Audiences based on specific interactions with your site
3. An Audience is then targeted across the Display Network with your ads that can drive visitors back to a page on your site.
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Any video uploaded to YouTube can be an ad!
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#4 Media Platforms Explained
YouTube Advertising
• YouTube gives you a low cost method of driving video views – as low as $0.15/view
• Once video advertising is in place, we can deliver ads to all visitors who view any video in your YouTube channel
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#4 Media Platforms Explained
YouTube Advertising FormatsDisplay Ad Overlay Ad Skippable Video Ad
Non-Skippable Video Ad Bumper Ad Sponsored Cards
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#4 Media Platforms Explained
• Keyword
• Demographics
• Interest
• Topic
• Remarketing lists
We Can Target Audiences by...
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LinkedIn Sponsored Updates
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#4 Media Platforms Explained
Allows you to deliver company updates to new audiences.
LinkedIn’s Direct Sponsored Updates
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#4 Media Platforms Explained
Sponsored Updates offer the flexibility to test a variety of messages and creative without having the updates appear on the Company page.
• Targeting Options: Location, Company Industry, Company Size, Job Title and Function
• Test different copy and visuals
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#4 Media Platforms Explained
Sponsored Updates Attract New Audiences
• Direct Sponsored updates allow you to deliver company updates to Audience Groups. They appear in the homepage newsfeeds of the members you target
• Targeting Options: Location, Company Industry, Company Size, Job Title and Function
• Test different copy and visuals than on the company page update. Remember this new audience doesn’t know you
• Set a budget: Cost-per-Click can be high!
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#4 Media Platforms Explained
Twitter offers another way to scale your campaign to new audiences.
Extend your reach by seamlessly bringing buyers to your website from Tweets.
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#4 Media Platforms Explained
3 Campaign Types = 3 Different Outcomes
Drive visitors to your website:1. Target by gender, interests, followers of
relevant accounts, devices and behavior (based on shopping behavior, lifestyle)
2. Increase Tweet Engagements and get more Re-Tweets, Likes and Replies
3. Get more Twitter Followers
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Blog, LinkedIn, Email and Social AnnouncementsBoost your campaign exposure with these platforms – at no additional cost.
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#4 Media Platforms Explained
Write an in-depth blog post addressing the customer pain points highlighted with the campaign
Blog Posts
• Use the keywords for which you would like the post to rank in Google Search
• Add a powerful call-to-action to the campaign landing page
• Enable social sharing within the body copy of the post
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#4 Media Platforms Explained
LinkedIn Publisher Posts• Soon after your blog post goes live, upload the
post on your LinkedIn Profile and Company Page
• Posting in LinkedIn will broadcast the content to your LinkedIn network.
• Don’t forget to include a link back to your site!
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#4 Media Platforms Explained
Email and Social Promotion
Email BroadcastThe Blog post offers the opportunity to promote via email.
Free Social Announcements • Google+
• LinkedIn Updates (publish a free Update on your Company Page)
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Best PracticesAd campaigns are more successful by following best practices.
#5
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#5 Best Practices
It all starts with the ad that promotes the offer that links to the landing page.
Google Adwords Ads
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#5 Best Practices
Create static and animated images in multiple sizes.
Image Ad Best Practices
• Start with the 4 most common ad sizes where the highest ad inventory exists: 300 x 250, 728 x 90, 320 x 50, 160 x 600 (by priority)
• Stay on brand
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#5 Best Practices
While animated ads may have a higher CTR, conversion rate can be lower – testing both is always better if budget allows.
Think about the busy publisher pages where your ads will appear.
Make them stand out and be digestible in 3 seconds!
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#5 Best Practices
Ad Testing
Start by creating a list of what you want to test
Our testing has shown that there isn’t a significant difference in click-through rate (CTR) between ads with a call-to-action versus ads without a call-to-action. People expect an ad to be clickable.
• Don’t stick to just testing no call-to-action versus call-to-action — you should also test different calls-to-action
• “Buy Now” could work better for your industry than “Shop Now” or, “Learn More” could be a better pull if it’s a complicated product sale
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#5 Best Practices
Ad Testing: 1, 2, 3...
• Test ads on similar audiences and platforms
• Test one variable at a time
• Set up a spreadsheet and track the what, why of your changes and the outcomes
• Test multiple image themes. The most common are Vector Images versus Lifestyle Images (using photos of people utilizing the product)
• Test ad messaging. It may take several cycles to hone your messaging to generate the highest possible CTR
What will work for you? It all depends on your goals.
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#5 Best Practices
Image Ad Sizes with Highest Inventory
Leaderboard 728px x 90px
Skyscraper
120px x 600px
Mobile Ad 300px 50px
Rectangle 300px x 250px
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Landing PageThe purpose of the landing page is to create interest and drive a conversion.
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#5 Best Practices
Landing Page
• Text in banner area matches the ad that drove the visitor
• Headline message should promote the offer
• Align body content with the keywords, the ad and offer
• Content should be concise and promote real value to the visitor
• Use Subheadings - people will scan
• Use bullet points
• Include attractive, relevant visuals
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#5 Best Practices
• Form should appear above-the-fold
• Call-To-Action should clearly state the asset being offered
• Use heat mapping to visually see activity
• Ensure conversion tracking is working before launch
Test and retest changes to the landing page; form length, banner image, messaging.
Landing Page
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#5 Best Practices
Use the thank you page to promote case studies and info sheets, etc.
Thank You Page
• Make it easy for visitors to share your content
• Confirm with Marketing that this page is being tracked as a conversion
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We work with B2B companies with lead generation challenges. Our search programs drive visitors to your site – but we don’t stop there – we make sure your visitors convert into leads.
CALL 650.627.8800
Convert your Visitors into Leads
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