PREPARED BY:ADEEL TUFAIL.JUNAID SHOKAT.SYED ARIF HUSSAIN.UMAIR-UR-RAHMANMUHAMMAD SALMANMUHAMMAD RAZA

MBA 1 EVENINGBUSINESS COMMUNICATION

LAHORE CAMPUS

BANK ALFALAHLAHORE

COMPANY IN FOCUS

CONTENTS1. Introduction .................................................................................................................................... 1

2. History ............................................................................................................................................. 2

3. Vision ............................................................................................................................................... 2

4. Mission ............................................................................................................................................ 2

5. Services ........................................................................................................................................... 3

Personal banking: ................................................................................................................................ 3

Corporate banking: ............................................................................................................................. 4

Consumer banking: ............................................................................................................................. 5

6. General conversation: ..................................................................................................................... 6

7. Employees participate: ................................................................................................................... 6

8. Meetings ......................................................................................................................................... 6

9. Letter ............................................................................................................................................... 7

10. Organization ................................................................................................................................ 7

11. Swort analysis ............................................................................................................................. 7

Strengths ............................................................................................................................................. 7

Weaknesses......................................................................................................................................... 7

Opportunities ...................................................................................................................................... 8

Threats ................................................................................................................................................ 8

12. Recommendation .................................................................................................................... 8

13. Conclusion: .................................................................................................................................. 8

 Bank Name

 

Bank ALFALAH Web Link

 http://www.bankal-falah.com

 Email

 lahore@bankal-falah.com 

 Street

 B.A Building, gija chowk

 City

 Lahore

 State

 Punjab

 Country

 Pakistan

 Phone

 000000000000

 Employees

 7,462 (2009)

 Key People

 H.E. Sheikh Hamdan Bin Mubarak Al Nahayan

 Bank Type

 Commercial Bank

Internet Banking  Yes

INTRODUCTION

Bank Alf alah Limited ( BAL ) is a private bank in Pakistan owned by the Abu Dhabi Group. Bank Alf alah was incorporated on J une 21, 1997 as a public limited company under the Companies Ordinance 1984. Bank Alf alah is registered at both Karachi and Lahore Stock Exchange with a ticker name of BAFL . I t’s banking operations commenced f rom November 1, 1997. The bank is engaged in commercial banking and related services as defined in the Banking companies ordinance, 1962, with the registered offi ce at B.A.Building, I .I .Chundrigar Road, Karachi. Since its inception, as the new identity of H.C.E.B (Habib Credit and Exchange Bank Limited) af ter the privatization in 1997, the management of the bank started implementing strategies and policies to carve a distinct position for the bank in the market place. This was further strengthened with a partnership with the Abu Dhabi Group which owns 70% of Bank Alf alah shares. This allowed the bank to invest more in revolutionary technology to increase its range of products and services, perceiving the requirements of their customers and matching them with quality products and service solutions.

HISTORY

To be the premier organization operating locally & internationality that provides the complete range of financial services to all segments under one

VISION

To develop & deliver the most innovative products, manage customer experience, deliver quality services that contributes to brand strength, establishes a competitive advantage and enhances profitability, thus providing value to the stakeholders of the bank

MISSION

Bank alflaha is an Islamic banking system and Bank need continue savings to Invest. so, it choose General public to get its saving for investment in other organization.

Audience

Following services are provided by bank.

1. Personal banking2. Corporate banking3. Consumer banking

SERVICES

According to employees of bank alfalah. As such no time has been given to employees for general conversation except Friday. In normal days they have to adjust their time even for lunch.

GENERAL CONVERSATION

According to one of the manager of bank alfalah: “In our organization every employee has a right to speak. Infect recently we were having a meeting a kind of town hall session in which Mr. Atif bajwa came the CEO of bank alfalah and question answer session has also been ranged for employees. so that they can share their feeling and experiences in an adequate manner

Employees participate

In actual meetings are held at weekly or monthly basis. Weekly at branch level and monthly meetings are held at official basis.

MEETINGS

According to manager: Banks usually known by their services and for their product in every branch of our bank there is board display a note that “Customer services is no compromises on as times services”Al l besides we deal with Islamic products to people like to have Islamic banks, and accounts also.

ORGANIZATION

SWORT ANALYSIS 

SWORT ANALYSIS

Recommendation to bank alfalah:

There should be some time for general conversation of employees.

Employees should work more effectively so organization can achieve better goals in future.

RECOMMENDATIO

So, from above discussion we can say that bank alfalah has some threats as well as also have opportunities. Because of his organization only run according to Islamic point of views so it only prefers halal system. And it is also his strength because Muslims also like halal system of banking. But if this organization works with his services with more loyalty it can make his future brighter.

CONCLUSION

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