BUS 311 Presentation

Enterprise Resource

Planning (ERP)

Presented by:Ms. Anna KangMr. Darryl Yim

Mr. Jerald PapernyMr. Kota Iwasaki

1BUS 311 ERP Systems

Contents ￭ Executive Summary

• Introduction ￭ Theoretical

a. Technical

b. Economic

c. Political/Legal

d. Social/Cultural

￭ Practicala. People

b. Procedures

c. Software

d. Hardware

￭ Summary2BUS 311 ERP Systems

Executive Summary

What is ERP? Common Database

What are the systems?


Introduction

FedEx:• CEO – Frederick Smith

• CIO – Rob Carter

• Stock Symbol: (NYSE: FDX)

• Locations?


Introduction - continue

FedEx: ERP• Shipping Services

• Manufacturing

• Customer Services

Competitors: UPS,DHL


Technical


FEDEX® SHIPPING INTEGRATION

Database Desktop OS Server OS

•Oracle •Windows 9x/ME•Windows 2000•Windows NT•Windows XP

•Windows 9x/ME•Windows NT•ASP•Windows XP


FEDEX® SHIPPING INTEGRATION FEATURES

• Create Shipping Items:

• Bulk Fulfillment and Label Printing:

• Tracking Numbers Enable Complete Visibility:

• Customer Center Tracking:


Additional Features• Print Shipping Labels• Generate Tracking Numbers• Validate Shipping Addresses• Calculate Account Specific Shipping Rates• Add Handling Fees• Supports multi-step fulfillment process• Customs Documentation for International Shipments• Tracking number automatically saved back to Sales Order and

Invoice.• Calculate shipping rates for any available FedEx shipping method.• Calculate shipping rates for international shipments originating in

the U.S.• Seamlessly add Handling Fees to cover your labor and packaging

costs.


Economic


FedEx Corp. Annual Consolidated Statements of Income

Q1 YTD

FY 20052 FY 20063 FY 20074 FY 20085

FedEx Express segment $19,485 $21,446 $22,681 $5,889

FedEx Ground segment 4,680 5,306 6,043 1,618

FedEx Freight segment 3,217 3,645 4,586 1,233

FedEx Kinko's segment5 2,066 2,088 n/a n/a

FedEx Services segment5 n/a n/a 2,137 525

Other & eliminations5 (85) (191) (233) (66)

Total Revenue 29,363 32,294 35,214 9,199


Political and Legal


Political

•According to CIO’s article published July 28, 2008, Pentagon is looking at FedEx to find new ways to support the DOD and the branches of the U.S. armed services.

•Over the past year Defense Information Systems Agency (DISA) has been talking to a few major companies to see how the companies use technology.


Legal Aspects

FedEx ERP systems like NetSuit provide customers a better way of doing business.


Private Policy

• http://www.netsuite.com/portal/privacy.shtml


Security

http://www.netsuite.com/portal/security/main.shtml

1. Data Security – Data Redundancy with multilayer of protection.

2. Availability – Prepared for unexpected outages or events.

3. Integrity – provide customers with business practices of good legal and personal ethics 17BUS 311 ERP Systems

Social / Cultural

• People adapt to the ERP system

•. In return cost reductions and productivity gains were realized. 18BUS 311 ERP Systems

PeopleIn order for ERP to function, people from all departments must input data into the ERP database in order to have up-to-date, active information.


Procedure

• Data warehouse– Database

• Accessibility to Data warehouse– Any Department– For Example

• Inventory data– Customer service– Inbound Logistic– Operation– Accounting


HardWare

• Computers– Hewlett-Packard hardware – IBM eServer 400/AS

• Transportations– Delivery Truck more than 80,000– Airplane 677


Hardware –continued-

• Service Stations– FedEx Express

• 1,052 stations; 10 air express hubs

– FedEx Ground• 30 ground hubs; over 500 pickup/delivery terminals

– FedEx Freight• Approximately 470 service centers

• Human Resource– More than 290,000


Software

• ERP Application software– Peoplesoft Enterprise

• Database Management– Oracle Database 8.17– IBM IMS Management System


PeopleSoft Enterprise

• Produced by PeopleSoft Inc., Subsidiary of Oracle.

• Customization– Financials – Human Resources & Learning Management – Manufacturing – Marketing – Order Management – Product Lifecycle Management – Sales – Service


Oracle 8.17

• Relational Database Management System (RDMS) by Oracle Corporation

• Advantage– Speed– Accuracy

• Disadvantage– Sometimes struggle with compatibility to

standard SQL of other RDMS


Summary

ERP FedEx Theoretical Practical


BUS 311 ERP Systems 27

Contact Information

Jerald Paperny (808) 371-6784 [email protected]

Anna Kang (808) 754-1726 [email protected]

Darryl Yim (808) 387-8701 [email protected]

Kota Iwasaki (808) 489-3423 [email protected]

http://www2.hawaii.edu/~jpaperny/index.html

BUS 311 Presentation

Documents

Transcript of BUS 311 Presentation