Building the Social Campus

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description

Melissa Lo

Transcript of Building the Social Campus

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Key Challenges

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!   Connect & engage with students through outlets they prefer

!   Foster models of informal learning & collaboration that build 21st century

skills

!   Enhance faculty collaboration & curriculum sharing

!   Simplify access to information & resources across the “virtual campus”

!   Enhance brand awareness & exemplify innovation

!   Create stronger lifelong relationships with students, faculty & the broader set of constituents

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Introduction

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Moving Beyond “The Course”….

Exploring the Impact of the Social Web on the Broader Aspects of

Academic Life.

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New Models of Academic Life

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New Models of Academic Life

Guest Lecture | Psychology Department…

Connection Request | Can you help?

New Event | Meeting of the…

Department News | New grant offered…

Announcement | Final grade…

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Role of the LMS

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STRENGTHS:

  Faculty Ef!ciency

  Structured Courses

  Faculty-to-student

  Course Resources

  In Class

LIMITATIONS:

  Student Engagement

  Informal Learning

  Peer Learning

  Campus Resources

  At School

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My Study

Groups

Of!ce Hours

Of!ce Hours

Study Groups

Courses

Courses

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!   Privacy

!   Content Ownership

!   Academic Identity

!   Knowledge Networking

Don’t Friend me!

Yet, social networking sites don’t seem to be the answer.

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What does engagement look like…

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In the age of the social web?

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Case Study: The Penn LPS Commons

The University of Pennsylvania College of Liberal & Professional Studies

engages students through virtual commons focused on social learning.

!   Three key principles of the commons:

•  Connect

•  Communicate

•  Collaborate

!   First Courses launched in Summer 2009

Foundations in Positive Psychology

•  600 students, 96 countries

•  3,000 user posts, 45 forums, 11,000 hours of video across one semester

•  Led to ancillary communities, fostered a community broader than the course

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Case Study: The Penn LPS Commons

Success multiplied for the Penn LPS Commons, delivering similar results to

courses across disciplines, countries & diverse student populations.

Success was driven by:

!   Commitment to fostering (not forcing) collaboration by faculty & staff

!   Use of social learning constructs when developing the curriculum

!   Opportunities for students to build pro!les & network

!   Ease of accessing streams of content & updates

!   Ease of contributing content

!   Community-oriented (vs. course) nature of the entire experience

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Informal Learning Spaces

Online Community

Message Streams

Academic Identity

Academic Network

Academic Engagement Network

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What can we do?

Institutions are trying to support the Academic Lives of their constituents

through various tools, technologies & projects.

Examples include:

!   Virtual student “commons” with centralized resources & collaboration

!   Informal learning spaces to support study groups, social classrooms, peer learning

& other campus activities

!   Program spaces to foster a broader learning experience beyond a limited set of

courses

!   Faculty communities for resource sharing & curriculum building

!   Centralized content access, for consumption & contribution

!   Networking sites to bring guest lecturers, mentors, potential employers & others

in contact with students

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How do we build sustainable networks?

Develop a long term process and technology view for creating a cohesive

Academic Engagement Network. Identify key projects to get you there.

Start small but still think big.

!   Design from a user’s perspective. Employ scenarios.

!   Think about the different technologies and tools that you want to use; consider the

steps and providers needed to deploy that technology.

!   Foster, don’t force, a culture of collaboration. The more you require, the less

participants derive personal value.

!   Create explicit, meaningful opportunities for students, faculty and staff to build

pro!les & network.

!   Ensure it is easy to !nd, consume & contribute content regardless of your role.

!   Allow collaboration to bridge across the entire academic experience of any

constituent, & even beyond.

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If We Build it, Will They Come?

1.  Remember the fundamentals

•  Domain, community, & practice

•  Think participant goals !rst, institutional outcomes second

2.  Design for growth

•  Create "exible goals & tools that allow for growth at any pace

•  Build aspects that promote new, differentiated activity

3.  Build critical mass

•  Involve key participants early

•  Pick strong projects to start with that involve diverse participation

•  Develop buy-in quickly

4.  Develop permeable spaces & encourage "ow

•  Allow external & internal constituents to interact

•  Involve novices & experts

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If We Build it, Will They Come?

5.  Make sure all participants derive value

•  Everyone should see value in participating, regardless of skill level or

involvement

•  Conduct focus groups, employ role-based scenarios

6.  Abide by community norms and foster trust

•  Allow the community to develop its own policies & procedures

•  Establish community-based ownership

7.  Encourage identity building

•  Promote activities that encourage students to “own” their pro!le

•  Allow the pro!le to move among communities as desired

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About

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!   GoingOn’s purpose is to help organizations create their “academic

engagement network” to deepen student engagement and enrich the

social, cultural, and intellectual life delivered by institutions of higher

learning.

!   Institutions & organizations are using GoingOn to expand, enhance and

enrich the Academic Lives of their constituents.

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Channels & Feeds

•  Programs •  Workgroups •  Social Classrooms •  Students Cooperatives •  Clubs & Associations

•  Academic Identity •  Portfolio •  Connections •  Knowledge Network

•  Announcements •  News & Events •  SIS Data •  Web resources

My Communities My Academic Network

My Dashboard •  Activity Streams •  My Content •  Notifications

& Feeds

Platform

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The Community

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The Directory

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The Builder

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Contributing Content

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The Dashboard

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Want to Learn More?

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www.GoingOn.com

Melissa Loble Vice President, Client Strategy

[email protected]

949-923-0508