Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary...

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Broken Engagement: Why Has Our Board Checked Out? How Do We Fix It? April 12, 2018 ArtsFund’s convenings series is sponsored by The Boeing Company

Transcript of Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary...

Page 1: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

Broken Engagement:Why Has Our Board Checked Out?How Do We Fix It?April 12, 2018

ArtsFund’s convenings series is sponsored by The Boeing Company

Page 2: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

[email protected]

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Rena Henderson Mason• Board Development• Strategic Planning• Executive Coaching• Training & Facilitation• Board – Arts Alliance Illinois

Page 3: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

AgendaWhat Is Board Engagement? When Does It Break Down?Why Does It Break Down?How Can You Fix It?Situations When Boards DisengageAction Plan

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Page 4: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

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Audience PollTell us about your primary role:

Non-profit CEO Board Chair Soon to be Board Chair Senior staff Board officer Consultant

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The Engaged Board

Engagement

Shows Up

Participates Connects

Reflects & Renews

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Board and committee meetings

Events

Funder meetings

Community meetings

The EngagedBoard Shows Up

Page 7: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

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Actively Participates

The EngagedBoard

Personal contribution

Healthy debate

Leads board, committee or task force

Enhances culture

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Connects Recruits board

members

Identifies donors

Asks for donations

Attracts other resources

Advocates for mission

Develops positive board relationships

The EngagedBoard

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Reflects and RenewsRecruiting process

Orientation

Assessments

Structure and design

Retreats

Exit Interview

The EngagedBoard

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My board’s primaryengagement challenge is:

Showing Up Active Participation Connecting Resources Reflecting and Renewing

Audience Poll

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Enhance Engagement

Engagement

Shows Up•Meetings•Expectations•Recruiting Process

Participates•Leadership•Expectations•Recruiting Process

Connects•Expectations•Training•Recruiting Process

Reflects & Renews•Expectations•Accountability•Recruiting Process

Howto

Page 12: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

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Walk In YourBoard’s Shoes

Page 13: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

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Is it exciting or scary?

Page 14: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

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Are you blazing new trails or stuck in the mud?

Page 15: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

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Can they stop and smell the roses or do

they run from the stench?

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Do the shoes fit?

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My board’s overall operations can be described as: Highly functional Good, but could be stronger Neither good nor bad Showing signs of stress Highly dysfunctional

Audience Poll

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Questions?

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When Does It Break Down?Identify

Cultivate

Recruit

Orient

InvolveEducate

Evaluate

Rotate

Celebrate!

Source: BoardSource

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When Engagement Breaks Down

Identify

Cultivate

Recruit

Orient

WhySmall candidate poolLimited number of entry pointsPoor fitLack of clarity about expectationsToo many membersPoor onboarding No process or poorly executed process

Before Their First Meeting

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Generate large pool of prospectsMultiple entry pointsScreen thoroughlyRightsizeHonesty about expectationsInvest in orientation and trainingHave a process - Do not skip a step

Enhance Engagement

Howto

Before Their First MeetingIdentify

Cultivate

Recruit

Orient

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When Engagement Breaks DownDuring Meetings

WhyAccountability & Behaviors Ineffective leadership–Chair

and/or CEO Poor recognition Lack of team building Bad behavior/toxic culture

Content & Design Committees not functioning Boring and trivial Lack of balance Fiduciary vs. Generative Operations vs. Governance Reporting vs. Discussing Concentrated vs. Shared

Leadership

Educate

Involve

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Content & DesignCommittees functioningDashboardsMission momentEducate vs. reportGenerative thinking Link to strategic planAppropriate time allocations

Enhance Engagement

Howto

During MeetingsEducate

InvolveAccountability & BehaviorsShared and dynamic leadershipCulture of inquiry Team building Individual recognitionModel good behaviorHave fun

Page 24: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

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Lack of accountabilityConcentrated leadership Ineffective leadership–

Chair and/or CEOCommittees not functioning Lack of team buildingPoor recognitionBad behavior/toxic culture

When Engagement Breaks DownAfter and Between Meetings

Why

Educate

Involve

Evaluate

Rotate

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Actions tied to strategic planShared leadershipHigh performing leadershipAccountabilityCommittees functioningRelationship building Individual recognitionModel good behaviorHave fun

Enhance Engagement

Howto

After and Between Meetings

Educate

Involve

Evaluate

Rotate

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Audience PollMy Board’s engagementbreaks down:

Before the first meetingDuring the meetingsAfter the meetingsAt every stage

Page 27: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

Situations WhenBoards Disengage

Leadership transitionsBoard Chair and/or CEO dysfunctionBefore and after major fundraising eventsOrganizational transitionsResistance to change Financial crisesOthers?

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Page 28: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

Your To-Do List What have I done this week to engage my

board? Evaluate engagement before, during and

after meetings Develop strategies for specific situations What are the activities that will have an

impact 3 months, 1 year, 3 year and 5 years from now?

Checklist for an engaged board28

Page 29: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

ResourcesBoardSource:

1. The Board Building Cycle: Nine Steps to Finding, Recruiting, and Engaging Nonprofit Board Members

2. Meeting, and Exceeding Expectations: A Guide to Successful Nonprofit Board Meetings

3. Boardroom Chemistry – Getting Your Board to Govern As A Team

4. Recruiting a Stronger Board

5. Getting on Board with Effective Orientation

General:

1. Meetings Suck by Cameron Herold

2. Death By Meeting by Patrick Lencioni 29

Page 30: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

Summary Keeping your board engaged is hard

work

It begins with the recruiting process

Distribute accountability throughout the board

Build it into the board’s culture, values and activities

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Page 31: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

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Questions?

Page 32: Building The Board You Really Need (Or Stop … · Death By Meeting by Patrick Lencioni 29. Summary Keeping your board engaged is hard work It begins with the recruiting process Distribute

[email protected]

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Rena Henderson Mason

www.linkedin/in/renahendersonmasonwww.twitter.com/boldagendawww.facebook.com/boldagenda