IIHT is a pioneering hardware and networking IT IMS training institute. Itis India’s largest IT education organization and Asia’s leading technologytraining organization in IMS, offering high quality industry specific costeffective professional computer training at individual and corporatelevels. Based out of Bangalore, India; IIHT has a strong presence in theIndian market with over 300 plus centres and its global presenceenvelops West Africa, East Africa, South Africa, China, Turkey, Malaysia,Middle East, Sri Lanka and other countries. Latest collaborations in Africainclude countries such as Angola, Nigeria, Mozambique, Liberia, Togo,Kenya, Ivory Coast, DR Congo, Gambia and so on. IIHT is present throughits esteemed franchises in Over 22 countries worldwide.

IIHT is a preferred partner of Microsoft, Cisco, HP, Symantec, Redhat, SunMicrosystems, Net Apps, CompTia, CITRIX, VMware, EMC2 and manymore IT majors around the world and has alliance with Sikkim ManipalUniversity, one of the top Indian universities, to offer Degree to its IMScourses. IIHT has a strategic alliance with EDEXCEL, UK. EDEXCEL hasrecognized the 2 year IIHT diploma course as BTEC Higher NationalDiploma – IT IMS. In Partnership with Microsoft IIHT has also launchedCloud computing in 2011.

All set for the course to commence, the franchise, an

educational institution, was still running behind on making

strategic alliances with employers. A business critical need,

commitment of 100% placement assistance at the end of the

course was already made to the students.

A franchisee in Northern Africa set up the shop and was able to effectively

promote and enroll to full capacity of the centre, for various courses with help

of well defined mechanisms and instruction of its parent company. The

customization of the courseware and the learning philosophy of the institute

aided to great demand for the course.

His passion for the development in education drove him to undertake

extensive research and after analyzing many options, he zeroed in on a

particular franchise.

The franchise owner was very keen on providing employment to people from

the locale. As a result trainers from India were appointed for a contract period

by which they would train the trainers and other members before taking over.

The centre was all set to start the courses for the year when they realized that they

had not yet established sufficient corporate relationships to ensure 100% placement

assistance. The franchisee himself was a businessman with ample knowledge on IT

majors in the country and he found his placement officer failing to build relationships

with the corporate even when there were many vacancies that the graduates can fill-in

in the companies. In the next three months the first batch of graduates would be out

and it was essential for the franchise to have tie ups with employers. The placement

officer was unable to build alliances with any of the IT majors or ITO’s of companies

that could offer relevant positions. The Franchisee decided to replace him with a

person who is more qualified and knowledgeable. With a new officer in place, a

month later the franchise still had not met its target on building relationships for

placements.

With the situation out of hands, corporate office of parent company - IIHT had to

intervene at this stage. As this would be the first year it is crucial for a franchise to

build a good reputation with the students especially. The franchise welcomed this

intervention.

The issues were discussed over mails, phone calls and

information was exchanged. It was established that the new

placement officer was in need of training. Further, one of the key

details that came into light was that, the franchisee himself was

not putting in any efforts to establish contacts even though he

was from a strong business background as he was quite busy

with many other processes. As this had to be rectified, the

training was to ensure that all members at the centre would take

it as a responsibility to provide assistance to placement officer at

least in the beginning. As time passes by, the reputation by itself

would serve the purpose.

The parent company also decided to use this as an opportunity to

bring all African franchises on the same platform. This would not

only help in building relationships but also aid to learn from each

other.

It was decided that the training will be broken into three phases:

1 – Training the Placement Officer

2 – Connecting Placement Officer, Franchise Owner and the Centre

Manager

3 – ‘All Franchisee’s Meet’ to exchange Ideas

Training would be conducted through VOIP, by Placement Lead at

the Head Quarters for a period of four days. Training would

encompass instruction, presentations and activity based learning.

With rigorous training, activities and targets the Placement Officer,

was able to gauge all his roles and responsibilities. He was trained

on setting realistic goals, building communication skills, tapping

contacts from within and out of the centre, establishing and

following up with relationships and also on extensive networking.

He was expected to internalize what the brand offered and realize

how a company would benefit by employing a graduate from the

institution.

It was more importantly emphasized in this one day session that

even though the placement officer is core to placing the students by

research and commitment it would also be the responsibility of all, in

the centre to provide leads to individual acting as Placement Officer.

Any business relationship that could help in assisting students in

finding a job would be a high priority contact and anybody in the

centre could guide placement officer in building relationship that

would aid to same.

A webinar presentation was set up by the Headquarters for The

centers in Africa and Middle-East, where in presentation were made

by each representative on SWOT of the centre, covering student

preferences and placement assistance at large. An interactive

session lasting for 6 hours gave space for brainstorming,

constructive feedback and exchange of ideas. Mostly exchanging

views on what could work best in local regions and how it worked out

for well established counterparts.

Such training and deliberate involvement of various franchisees and other

key personnel in training helped in comprehension of individual

responsibilities of each person for any given job at the centre. Hence the

placement officer not only was able to devise his own plan, set targets and

achieve them but also received continuous support from his senior

colleagues. The parent company was providing continuous support to the

franchise.

The centre is now running for over a year and has over 800 students who

have graduated and have joined at various positions in leading companies of

the nation. The institute has tie ups with leading telecom enterprises such as

Airtel and MTN group, Allied Technologies, IBM, Mass Builds, Samsung and

many such prominent players in the respective industries of the nation and

the surrounding nations.

The franchise, a visionary himself is now expanding by

setting up more franchises in the region and has also

been successful in synergizing with an eminent university

in the nation.

The goodwill is not only because IIHT provides skilled manpower in the

areas of hardware, networking, database management, security and

storage management but also because the students are taught the

latest technology advancements in the industry. This is coupled with

hands-on lab sessions where in the students get exposed to simulation

with live situations of day to day operations in organizations. This equips

the students to proactively act to situations and implement the best

possible solution befitting the situation once on job.

Further the curriculum is customized based on relevance of current

trends and expectations of businesses, which is endorsed by our many

partners and many more IT majors from around the world.

IIHT’s brand repute is built over its’ years of excellence in service,

delivering high quality training on cutting edge technologies. IIHT

envisions of becoming a globally accepted and acknowledged end-to-

end IT education and training solutions provider. As a testimonial, IIHT is

now catering to renowned IT majors and Fortune 100 companies for

their manpower requirements; IIHT showcases 40% annual CAGR; and

our franchise partners are spread across the world.

Corporate Headquarters#15,Sri Lakshmi Complex, 4th Floor, St. Marks Road, Bangalore - 560 001. India

Tel: 91 80 6160 4545 e-mail: franchise@iihttechnologies.com web: www.iihttechnologies.com