BTRAC 2010: Bangalore City Traffic Management System · Bangalore, Karnataka, the major cause...

[email protected]

June 2012

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public GrievancesMinistry of Personnel, Public Grievances and Pensions, Government of Indiahttp://indiagovernance.gov.in/

Researched and Documented by

OneWorld Foundation India

BTRAC 2010: Bangalore City Traffic Management System

Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India


Governance Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

Public Grievances and Pensions

Researched and documented by


Bangalore C


Case Study E-Governance

City Traffic Management System

June 2012

1




Government of India

Executive Summary

The traffic chaos on Indian roads presents a dismal scene of loss and damage to life and

property of millions of people. Congestion, poor road infrastructure, rash and negligent driving

and inadequate law enforcement are some of the reasons behind this cha

Bangalore, Karnataka, the major cause leading to traffic congestion is the increase in number of

vehicles and poor planning for urban traffic management.

situation, the Bangalore City Traffic Police

2010.

BTRAC has been successful in accomplishing its primary goal of improving Bangalore’s road

traffic. In the year 2006, it was conceptualised by the Karnataka government as a five year

programme (2006-2011) to bring down the number of road accidents in Bangalore but over the

years it has been extended to become an all encompassing initiative with the wide ranging

agenda of bringing down pollution levels, decreasing journey time and reducing congestion on

roads.

BTRAC involves the use of numerous mechanisms and advanced technology to control traffic

and prevent chaos on the busy Bangalore roads and has received widespread national level

recognition for its uniqueness and effectiveness.

The documentation of BTRAC presents its unique features and explains how these features

have changed the traffic scenario on Bangalore roads. It also provides information regarding

the BTRAC’s potential to improve traffic conditions in other major Indian cities.

Methodology BTRAC 2010 has multi pronged strategies aimed at not only improving the traffic scenario but

bringing down the levels of air pollution and reducing journey time through high

and software. The initiative started as a five year programme (2007

implemented by the government owned Karnataka Road Development Corporation (KRDC).

Working with the objective of identifying best practices in governance in India for the purpose

of further replication, the Governance Knowledge Centre (GK

extensive research to locate initiatives that contribute towards the betterment of public service

delivery. Based on desk-based research, the Governance Knowledge Centre (GKC) team

identified a set of unique features and benefits

elaborated upon, and proposed enhancements explored through an interview with the

Inspector General of Police (Traffic), Bangalore.






Bangalore C

Executive Summary



and inadequate law enforcement are some of the reasons behind this cha

the major cause leading to traffic congestion is the increase in number of

vehicles and poor planning for urban traffic management. In order to provide a solution to this

situation, the Bangalore City Traffic Police envisaged a traffic improvement project BTRAC



to bring down the number of road accidents in Bangalore but over the





recognition for its uniqueness and effectiveness.

RAC presents its unique features and explains how these features



BTRAC 2010 has multi pronged strategies aimed at not only improving the traffic scenario but

bringing down the levels of air pollution and reducing journey time through high

and software. The initiative started as a five year programme (2007



of further replication, the Governance Knowledge Centre (GKC) research team conducts


based research, the Governance Knowledge Centre (GKC) team

identified a set of unique features and benefits of the initiative. These were confirmed and


Inspector General of Police (Traffic), Bangalore. Efforts have been made to provide objective




June 2012

2



and inadequate law enforcement are some of the reasons behind this chaos. In the city of

the major cause leading to traffic congestion is the increase in number of

In order to provide a solution to this

envisaged a traffic improvement project BTRAC



to bring down the number of road accidents in Bangalore but over the





RAC presents its unique features and explains how these features



BTRAC 2010 has multi pronged strategies aimed at not only improving the traffic scenario but

bringing down the levels of air pollution and reducing journey time through high-tech gadgets

and software. The initiative started as a five year programme (2007-2011) and has been



C) research team conducts


based research, the Governance Knowledge Centre (GKC) team

of the initiative. These were confirmed and


Efforts have been made to provide objective




Government of India

information in the document. However

interviewed, there is a possibility of the percolation of subjective bias.

Background The Global Status Report on Road Safety 2009

out that over 90 percent of the world's fatalities on the roads occur in low income and middle

income countries, which have only 48 percent of the world's registered vehicles. The Report

predicts that road traffic injuries will rise to become the fifth leading cause of death across

world by 2030.

Bangalore, the capital city of

the Southern state of

Karnataka, is one of Asia's

fastest growing cosmopolitan

cities. It is home to some of

the most intensive

technological industries in

India. Spread over an area of

1000 sq.km, the city has

11,000 km of roads, 44000

intersections, more than 330

signalised intersections, 128

one way roads and the vehicle population is estimated to be 38 lakhs.

2010, the population growth has been 4.8 percent per annum whereas the motor vehicles

growth has been 25 percent per annum, that is, five times higher than the rate of growth of

population. As a consequence, the public modes of transportation

problem of road congestion is enhanced by inefficient arrangements for parking of vehicles.

Hence, it is becoming more and more challenging to tackle the vehicular congestion levels.

In order to address these long standing

Traffic Improvement Project called B

address traffic congestion by employing the latest traffic management technology.

The Bangalore Traffic Police (BTP) has been inspired by traffic models from various countries

and has put together the best systems to suit the city's traffic congestion.

at complementing the efforts being made by other agencies to improve the road infrast

and efficient mass transportation system of Bangalore city. It has been undertaken by the






Bangalore C

information in the document. However, since only the supervisor of the project has been

interviewed, there is a possibility of the percolation of subjective bias.

The Global Status Report on Road Safety 2009 published by World Health Organization points

the world's fatalities on the roads occur in low income and middle


predicts that road traffic injuries will rise to become the fifth leading cause of death across

capital city of

the Southern state of

Karnataka, is one of Asia's

fastest growing cosmopolitan

cities. It is home to some of

intensive

technological industries in

India. Spread over an area of

1000 sq.km, the city has

11,000 km of roads, 44000

intersections, more than 330

signalised intersections, 128

one way roads and the vehicle population is estimated to be 38 lakhs. From the



As a consequence, the public modes of transportation are vying for road space



In order to address these long standing issues, the city police have formulated the Bangalore

Traffic Improvement Project called B-TRAC 2010. It is a first of its kind project in the country to


c Police (BTP) has been inspired by traffic models from various countries

and has put together the best systems to suit the city's traffic congestion.

at complementing the efforts being made by other agencies to improve the road infrast


Figure 1: Traffic congestion on a bangalore road




June 2012

3

, since only the supervisor of the project has been

World Health Organization points

the world's fatalities on the roads occur in low income and middle


predicts that road traffic injuries will rise to become the fifth leading cause of death across the

From the year 1995 to



are vying for road space. The



issues, the city police have formulated the Bangalore

TRAC 2010. It is a first of its kind project in the country to


c Police (BTP) has been inspired by traffic models from various countries

and has put together the best systems to suit the city's traffic congestion. BTRAC 2010 is aimed

at complementing the efforts being made by other agencies to improve the road infrastructure





Government of India

Government of Karnataka owned Karnataka Road Development Corporation (KDCL) with the

financial budget for its implementation being INR 350 crore.

The project involves the use of high end technology such as Blackberry phones, wireless

printers, surveillance cameras and backend connectivity for real time transfer of online field

information along with the IVRS and traffic helpline that helps strengthen communic

between the citizens and the traffic police.

Objective BTRAC 2010 has the following goals:

• Reduce traffic congestion by 30

percent in central Bangalore

• Bring down the number of road

accidents by 30 percent

• Significantly bring down air

pollution levels

• Set up a trauma care centre

• Enhance awareness levels of traffic

and road safety

• Achieve coordinated traffic

management

Project Design BTRAC 2010 has been developed as a five year project (2006

Karnataka owned Karnataka Road Development Corporation.

Key Stakeholders

The key stakeholders of the BTRAC 2010 project are:

• The Government of Karnataka

• Karnataka Road Development Corporation

• Bangalore Traffic Police






Bangalore C


financial budget for its implementation being INR 350 crore.

t involves the use of high end technology such as Blackberry phones, wireless


information along with the IVRS and traffic helpline that helps strengthen communic

between the citizens and the traffic police.

BTRAC 2010 has the following goals:

Reduce traffic congestion by 30

percent in central Bangalore

Bring down the number of road

accidents by 30 percent

Significantly bring down air

Set up a trauma care centre

Enhance awareness levels of traffic

dinated traffic

BTRAC 2010 has been developed as a five year project (2006-2011) by the Government of

Karnataka owned Karnataka Road Development Corporation.

The key stakeholders of the BTRAC 2010 project are:

The Government of Karnataka

Karnataka Road Development Corporation

Bangalore Traffic Police

Salient features of BTRAC 2012

- Establishment of Traffic Management

Centre

- Use of BlackBerry mobile handsets and

wireless printers for recording traffic

offences and issuing instant challans

- Variable Message Signs

- Enforcement and surveillance cameras

- Robust back end internet connectivity

- Road side traffic sign boards

- Ability to change traffic lights’ timings

remotely

- Establishment of a Trauma Care Centre




June 2012

4


t involves the use of high end technology such as Blackberry phones, wireless


information along with the IVRS and traffic helpline that helps strengthen communication

2011) by the Government of

Salient features of BTRAC 2012

Establishment of Traffic Management

Use of BlackBerry mobile handsets and

wireless printers for recording traffic

offences and issuing instant challans

Enforcement and surveillance cameras

Robust back end internet connectivity

Road side traffic sign boards

Ability to change traffic lights’ timings

Establishment of a Trauma Care Centre




Government of India

• Blackberry

• Telibrahma

• Bharti-Airtel

Work Flow

Traffic police mobility, monitored processing, communication,

are the key catalysts of this initiative that combine to form a unified operational traffic policing

system. BTRAC 2010 is capable of pulling out data on more than two million cases in less than

two minutes. BTP has been able to achieve thi

collaboration between three critical parties and the components of this initiative:

A COLLABORATIVE MODEL OF VARIOUS STAKEHOLD

A handset vendor

The traffic police experimented with various

mobile handsets in 2008. Blackberry was chosen in the tender based on low cost and

operational convenience and efficiency of the handsets.

provided to the traffic officers.

employees to improve decision

responsiveness, reduce administration time, and access key information immediately at the

point of need.

A telecom service provider

Bharti-Airtel was selected as the telecom service provider over other popular telecom service

providers used in traffic management systems across India.

An independent software vendor (ISV)

Telibrahama was chosen as the ISV in this BTP enforcement automation system and

developed the applications for this enforcement. The specifically designed application provides

the traffic police with access to a consolidated database on various traffic offences, vehicle

registration details, and such like. It enables the traff

information on the click of a button.

MAJOR COMPONENTS OF THE

Junction Improvement

Junction improvement has been possible through coordinated and planned traffic management

along with correcting the infrastructure as and when required. For example, the BTP has made






Bangalore C

monitored processing, communication, modernisation


BTRAC 2010 is capable of pulling out data on more than two million cases in less than

two minutes. BTP has been able to achieve this feat because of following a model of


OF VARIOUS STAKEHOLDERS

The traffic police experimented with various hand held devices before

Blackberry was chosen in the tender based on low cost and

operational convenience and efficiency of the handsets. 650 Blackberry handsets have been

provided to the traffic officers. The BlackBerry solution has enabled the government

employees to improve decision-making, enhance their mobility while on duty, increase


was selected as the telecom service provider over other popular telecom service

providers used in traffic management systems across India.

An independent software vendor (ISV)

Telibrahama was chosen as the ISV in this BTP enforcement automation system and



registration details, and such like. It enables the traffic personnel to retrieve the required

information on the click of a button.

HE BTRAC PROJECT






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modernisation and technology


BTRAC 2010 is capable of pulling out data on more than two million cases in less than

s feat because of following a model of


devices before selecting BlackBerry

Blackberry was chosen in the tender based on low cost and

650 Blackberry handsets have been

s enabled the government

making, enhance their mobility while on duty, increase


was selected as the telecom service provider over other popular telecom service

Telibrahama was chosen as the ISV in this BTP enforcement automation system and it has



ic personnel to retrieve the required






Government of India

the traffic signals automated and networked, making them adaptive and eas

control/monitor by the Traffic Management Centre (Area Traffic Control). It has significantly

helped in reducing traffic congestion at junctions.

Intelligent Transportation Systems

Real time information on traffic congestion and expected duration of travel on a particular

route is made available through variable message signs, FM Radio, SMS, and the BTP website.

Facilities such as the easy auto web based call centre, dedicated bus l

public transport has brought considerable relief to people as they now travel hassle free en

masse.

Figure 2: Variable message signs have been installed to inform commuters of real time

situation of traffic movement






Bangalore C

the traffic signals automated and networked, making them adaptive and eas


helped in reducing traffic congestion at junctions.

Intelligent Transportation Systems



Facilities such as the easy auto web based call centre, dedicated bus lanes and signal priority to


Variable message signs have been installed to inform commuters of real time

raffic movement




June 2012

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the traffic signals automated and networked, making them adaptive and easy to




anes and signal priority to


Variable message signs have been installed to inform commuters of real time




Government of India

Surveillance/Enforcement cameras

This includes installation of 400 cameras and 20 variable message signs (VMS).

Figure 3: BTRAC sign boards, traffic signals, LED lamp heads and Enforcement system

Figure 4: Sign boards installed on road sides under the project






Bangalore C

Surveillance/Enforcement cameras


: BTRAC sign boards, traffic signals, LED lamp heads and Enforcement system

Sign boards installed on road sides under the project




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Government of India

Street Furniture

Involves setting up nearly 400 signals, putting up thousands of new traffic signs, tubular cones

installed for better traffic management along with 100 km of excellent thermoplastic road

markings and navigation lights.

Traffic Enforcement Cameras

This involves vigilance through video cameras set up at different traffic signals.

Education/awareness campaigns

Capacity building initiatives

Development of a modern Traffic Training Institute, setting up a state of the art Traffic

Management Centre (TMC) to reduce accidents, plans to improve school area safety and

strengthening legal and institutional reforms have all helped in spreading awaren

regarding the BTRAC project and its goals.

Figure 5: An advertisement in newspaper to spread awareness about the project






Bangalore C



markings and navigation lights.

Traffic Enforcement Cameras


Education/awareness campaigns

Capacity building initiatives



strengthening legal and institutional reforms have all helped in spreading awaren

regarding the BTRAC project and its goals.

: An advertisement in newspaper to spread awareness about the project




June 2012

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strengthening legal and institutional reforms have all helped in spreading awareness




Government of India

BTRAC 2010 success factors

• The cases booked previously are stored in the server making it easy to

identify repeated offenders.

determining if the offender has a pending fine against his /her vehicle. The

solution allows officials to monitor their staff and generate periodical reports

on performance as well.

• Those who cannot pay fines on

put up on the server.

• Registration database from transport department

enforcement center hence in case of any change/addition in the offense,

systems, or hierarchy; the hand

through the network. Since 2007, when the first service was launched, the

software has gone through twenty

• The Trauma Care Centre is a one of its kind facility

rehabilitate road accident victims by

and emotional support

• LED overhead display boards help in easier and quicker navigation reducing

travel time.

Figure 6: The traffic management






Bangalore C

BTRAC 2010 success factors

The cases booked previously are stored in the server making it easy to

identify repeated offenders. A secure login based application assists in


allows officials to monitor their staff and generate periodical reports

as well.

Those who cannot pay fines on-the-spot are issued notices and details are

Registration database from transport department is linked up to automated

ement center hence in case of any change/addition in the offense,

hierarchy; the hand-held devices are automatically configured


software has gone through twenty-five to thirty up-gradations.

The Trauma Care Centre is a one of its kind facility that has been able to

road accident victims by providing them with medical attention

and emotional support.

LED overhead display boards help in easier and quicker navigation reducing

he traffic management centre established under the project




June 2012

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The cases booked previously are stored in the server making it easy to

A secure login based application assists in


allows officials to monitor their staff and generate periodical reports

spot are issued notices and details are

is linked up to automated

ement center hence in case of any change/addition in the offense,

held devices are automatically configured


has been able to

medical attention

LED overhead display boards help in easier and quicker navigation reducing




Government of India

The BTP staff has been using this

for the department and ultimately ensuring a stress free enforcement for both traffic violators

and the staff.

Financial Resources

BTRAC 2010 was a five year programme initiated by the Government

funded by the same. The budgetary allocation for 2006

budget allocations were as follows:

• 2007-2008: INR 44 crores

• 2008-2009: INR 35 crores

• 2009-2010: INR 40 crores

• For 2011: INR 5 crores

Impact Transparency in enforcement of traffic rules

BTP has witnessed many benefits in tr

policing, and penalty amounts can

system, there was scope for m

transparency ensures an enormous 75

Concomitantly, it also implies that in the absence of BTRAC, the department would have

continued to lose nearly INR 1.2 to 1.5 crores every month.

Substantial compliance of traffic

The solution has helped to ensure more discipline in the traffic because of fear of spot penalties

for the violators. Without this solution, more manpower would have been

the traffic. Also the journey time has reduced

Reduction in road accidents

It has drastically helped to reduce accidents because of strict

monitoring mechanisms functioning at the Traffic Management Centre.

Timely payment of fines

Further, the solution facilitates to check any pending penalties to be paid by any violators as

his/her history can be retrieve

save time, costs, and manpower. In the challan system, the department had to d






Bangalore C

The BTP staff has been using this system and its numerous facilities to generate more revenue


BTRAC 2010 was a five year programme initiated by the Government

funded by the same. The budgetary allocation for 2006-2010 was INR 350 crores. The yearly

budget allocations were as follows:

Transparency in enforcement of traffic rules

BTP has witnessed many benefits in traffic enforcement. BTRAC ensures transparency in

licing, and penalty amounts cannot be manipulated by the cops. In the earlier challan

system, there was scope for manipulating penalties collected from traffic violators. This

arency ensures an enormous 75-80 percent more revenue collection for the department.


nearly INR 1.2 to 1.5 crores every month.

traffic rules and reduction in traffic congestion in central areas


for the violators. Without this solution, more manpower would have been

Also the journey time has reduced due to the signal synchronization

It has drastically helped to reduce accidents because of strict enforcement and corrective

monitoring mechanisms functioning at the Traffic Management Centre.

solution facilitates to check any pending penalties to be paid by any violators as

history can be retrieved from the database immediately on the spot.

, and manpower. In the challan system, the department had to d




June 2012

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system and its numerous facilities to generate more revenue


BTRAC 2010 was a five year programme initiated by the Government of Karnataka and is

2010 was INR 350 crores. The yearly

BTRAC ensures transparency in traffic

not be manipulated by the cops. In the earlier challan

anipulating penalties collected from traffic violators. This

more revenue collection for the department.


rules and reduction in traffic congestion in central areas


for the violators. Without this solution, more manpower would have been required to manage

ynchronization facility.

enforcement and corrective

solution facilitates to check any pending penalties to be paid by any violators as

on the spot. The solution helps

, and manpower. In the challan system, the department had to depute personnel




Government of India

to go and collect fine from the traffic offenders

like.

The cost of printing challans has also been brought down, saving costs significantly

management aspect, real-time billing

challans.

National recognition in the form of awards

In recognition of its uniqueness, BTRAC 2010 has been awarded the National e

Award of the Union Government

innovative technology for the purpose of traffic management.

Challenges in ImplementationThe problem lies in enforcing the procedures and putting to use the components of BTRAC

2010 effectively.

Ending conservatism and making the BTP staff tech savvy was the first major hindrance the

authorities had to face. For example, most of the personnel in the BTP department were

reluctant to accept the BTRAC 2010 project involving gadgets that were perceived to be highly

technical like the BlackBerry smartphones. This issue was dealt with by imparting extensive

training to traffic personnel to enable ease of use with such gadgets introduced under the

project.

The most complicated hurdle the authorities have faced was that in case o

between a traffic violator and the BTP. The judiciary does not accept the bill generated through

a Bluetooth enabled printer because the quality of print is not like as one gets in the traditional

challan system. This problem is being looke

being developed.

Lastly, the Government of India has been expressing concerns over security issues regarding

BlackBerry. But the BTRAC 2010 authorities and the Karnataka government have clarified that

there is no critical data involved in this system. Therefore, there is not any requirement for

security concerns related to loss or misuse of this data.

Potential for ReplicationBTRAC 2010 as a best practice has an immense potential for replication in the metro

cities of India due to the high levels of road accidents, road rage incidents and mishaps.






Bangalore C

and collect fine from the traffic offenders, manage paper files, ledgers, records, and such

has also been brought down, saving costs significantly

time billing facilitates staff not to come to the head office to submit

National recognition in the form of awards

In recognition of its uniqueness, BTRAC 2010 has been awarded the National e

Award of the Union Government 2011 and the Golden Peacock award 2011

innovative technology for the purpose of traffic management.

Challenges in Implementation The problem lies in enforcing the procedures and putting to use the components of BTRAC

making the BTP staff tech savvy was the first major hindrance the



like the BlackBerry smartphones. This issue was dealt with by imparting extensive


The most complicated hurdle the authorities have faced was that in case o



challan system. This problem is being looked into and providing a bill reprinting system is



is no critical data involved in this system. Therefore, there is not any requirement for

security concerns related to loss or misuse of this data.

Potential for Replication BTRAC 2010 as a best practice has an immense potential for replication in the metro





June 2012

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per files, ledgers, records, and such

has also been brought down, saving costs significantly. In the time

facilitates staff not to come to the head office to submit

In recognition of its uniqueness, BTRAC 2010 has been awarded the National e-Governance

ard 2011 for adopting

The problem lies in enforcing the procedures and putting to use the components of BTRAC

making the BTP staff tech savvy was the first major hindrance the



like the BlackBerry smartphones. This issue was dealt with by imparting extensive


The most complicated hurdle the authorities have faced was that in case of a legal issue



d into and providing a bill reprinting system is



is no critical data involved in this system. Therefore, there is not any requirement for

BTRAC 2010 as a best practice has an immense potential for replication in the metropolitan





Government of India

Persistent issues of safety of pedestrians and insufficient parking infrastructure can be checked

using this model. Implementation of BTRAC can also help in

emissions in India. Also, the BTRAC 2010 model of traffic management and road safety is better

suited to the Indian traffic scenario rather than foreign contexts.

BTP has the expertise to help traffic police department officia

Delhi and Mumbai in the process of implementing a comprehensive system to effectively

manage the traffic. Traffic police officials from cities like Cochin, Ahmedabad, Mangalore, and

Mysore have already visited the BTP Traffi

in implementing a similar technology

Public service providers must have secure and continuous access to data and communications

resources to achieve effective governance and impart efficient means of grievance redressal.

Hence, a system similar to BTRAC 2010 can be implemented in other civil departments of the

Indian government like the RTO, excise department, forest department, income tax or property

tax department to facilitate efficiency and transparency in the work flow.

Sustainability of the ProjectThe BTRAC project and the facilities that can be availed through it have been highly successful

in achieving the desired goals for which it was developed.

Bangalore a traffic congestion free city.

Its sustainability depends on the joint efforts of the people of Bangalore and the BTP. The

Government of Karnataka has a key role to play in its sustainability as well because

to provide funds for this programme for the financial year 2011

Recommendations Awareness regarding BTRAC’S key components and their functions needs to be more

widespread for better implementation. Providing GPS devices

this project can help ease traffic congestion issues and reduce journey time.

Conclusion BTRAC 2010 is an exemplary system of traffic control and management. Other metropolitan

cities that face traffic congestion could develop a similar system of traffic management along






Bangalore C


using this model. Implementation of BTRAC can also help in reducing the level of carbon

Also, the BTRAC 2010 model of traffic management and road safety is better

suited to the Indian traffic scenario rather than foreign contexts.

BTP has the expertise to help traffic police department officials of larger cities such as New



Mysore have already visited the BTP Traffic Management Centre and have shown keen interest

in implementing a similar technology-led traffic monitoring routine in their own cities.


tive governance and impart efficient means of grievance redressal.



epartment to facilitate efficiency and transparency in the work flow.

Sustainability of the Project The BTRAC project and the facilities that can be availed through it have been highly successful

s for which it was developed. It has been extended further to make

Bangalore a traffic congestion free city.


Government of Karnataka has a key role to play in its sustainability as well because

to provide funds for this programme for the financial year 2011-2012 (INR 20 crores).

Awareness regarding BTRAC’S key components and their functions needs to be more

widespread for better implementation. Providing GPS devices to auto and bus drivers through


BTRAC 2010 is an exemplary system of traffic control and management. Other metropolitan





June 2012

12


reducing the level of carbon

Also, the BTRAC 2010 model of traffic management and road safety is better

ls of larger cities such as New



c Management Centre and have shown keen interest

led traffic monitoring routine in their own cities.


tive governance and impart efficient means of grievance redressal.



The BTRAC project and the facilities that can be availed through it have been highly successful

It has been extended further to make


Government of Karnataka has a key role to play in its sustainability as well because it continues

2012 (INR 20 crores).

Awareness regarding BTRAC’S key components and their functions needs to be more

to auto and bus drivers through


BTRAC 2010 is an exemplary system of traffic control and management. Other metropolitan





Government of India

lines of BTRAC 2010 strategies to lower the rates of road accidents, tra

reduce travel time.

Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.

Documentation was created by

For further information, please contact

References Bangalore City Traffic Police. Web. 24 June. 2012.

.

Confederation of Indian Industries. Web. 26 June

iq.in/CII/events/QS2011/ppts/M%20A%20Saleem.pdf

K. Kannan. Voice and Data. 3 May. 2010. Web. 20 June. 2012. <

http://voicendata.ciol.com/content/service_provider/110050313.asp

Karnataka Road Development Corporation Limited. Web. 27 June. 2012. <

http://www.krdcl.in/html/btrac2010.html






Bangalore C

lines of BTRAC 2010 strategies to lower the rates of road accidents, traffic congestion and also

Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.

Documentation was created by Research Analysts, Aditi Dayal and Ajupi Baruah

For further information, please contact Rajiv Tikoo, Director, OWFI, at [email protected]

Bangalore City Traffic Police. Web. 24 June. 2012.

http://www.bangaloretrafficpolice.gov.in/index.php?option=com_content&view=article&id=5

Confederation of Indian Industries. Web. 26 June. 2012. < http://www.cii-

iq.in/CII/events/QS2011/ppts/M%20A%20Saleem.pdf />.

3 May. 2010. Web. 20 June. 2012. <

http://voicendata.ciol.com/content/service_provider/110050313.asp/>.


http://www.krdcl.in/html/btrac2010.html/>.




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ffic congestion and also

Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team. Ajupi Baruah

[email protected]

http://www.bangaloretrafficpolice.gov.in/index.php?option=com_content&view=article&id=5





Government of India

Appendix A – Interview QuestionnaireBackground

1. What was the need for initiating the BTRAC 2010 project? Why has BTRAC 2010 been

started off as a five year programme?

2. How is it different from other traffic

Key stakeholders

3. Who are the key stakeholders of this programme? What are their roles and

responsibilities?

Program Design

4. What are the major components of B

5. What advertisement tactics have been employed for promoting BTRAC 2010?

6. Why was there felt a need to develop the trauma care centre?

7. How has the Trauma Care Centre progressed till date?

Technology

8. Which software has been used in the monitoring systems?

9. What was the process by which blackberry mobiles were chosen for this initiative and

how successful has their use been?

10. Why has Telibrahama been chosen as the independent software vendor and how?

11. Why was Airtel chosen as the telecom provider over others?

12. How efficient is the IVRS facility?

Financial Model

13. The State government is financing the B

allocation for the programme? Has it increased over the years?

14. What are the major heads of expenditure? Can you give a break up of

funds are being utilized?

Impact

15. Can you shed some light on the impact of the program so far?

16. Has it helped in curbing corruption and other malpractices?

17. Is it contributing to improving the environment? Please elaborate?

18. How do you audit the achievement? Is there an independent audit?

19. What according to you are the current shortcomings of the programme?






Bangalore C

Interview Questionnaire

What was the need for initiating the BTRAC 2010 project? Why has BTRAC 2010 been

started off as a five year programme?

How is it different from other traffic management programmes across the country?

Who are the key stakeholders of this programme? What are their roles and

What are the major components of B-TRAC? Can you explain them in detail?

nt tactics have been employed for promoting BTRAC 2010?

Why was there felt a need to develop the trauma care centre?

How has the Trauma Care Centre progressed till date?

Which software has been used in the monitoring systems?

cess by which blackberry mobiles were chosen for this initiative and

how successful has their use been?

Why has Telibrahama been chosen as the independent software vendor and how?

Why was Airtel chosen as the telecom provider over others?

the IVRS facility?

The State government is financing the B-TRAC project. What has been the budgetary

allocation for the programme? Has it increased over the years?

What are the major heads of expenditure? Can you give a break up of

funds are being utilized?

Can you shed some light on the impact of the program so far?

Has it helped in curbing corruption and other malpractices?

Is it contributing to improving the environment? Please elaborate?

the achievement? Is there an independent audit?

What according to you are the current shortcomings of the programme?




June 2012

14

What was the need for initiating the BTRAC 2010 project? Why has BTRAC 2010 been

management programmes across the country?

Who are the key stakeholders of this programme? What are their roles and

TRAC? Can you explain them in detail?

nt tactics have been employed for promoting BTRAC 2010?

cess by which blackberry mobiles were chosen for this initiative and

Why has Telibrahama been chosen as the independent software vendor and how?

TRAC project. What has been the budgetary

What are the major heads of expenditure? Can you give a break up of how/where the

Is it contributing to improving the environment? Please elaborate?

the achievement? Is there an independent audit?

What according to you are the current shortcomings of the programme?




Government of India

20. How easy is this model to be replicated across the state as also other states? Has it been

replicated in the Traffic Management systems

and how?

Data

21. Can you share the following data with us

a. Any data to show decrease in traffic congestions since the beginning of the project?

b. Percentage of decrease in number of road accidents?

c. pictures






Bangalore C

How easy is this model to be replicated across the state as also other states? Has it been

replicated in the Traffic Management systems of other states? If yes, which other states

Can you share the following data with us


b. Percentage of decrease in number of road accidents?




June 2012

15

How easy is this model to be replicated across the state as also other states? Has it been

of other states? If yes, which other states


BTRAC 2010: Bangalore City Traffic Management System · Bangalore, Karnataka, the major cause...

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