Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

14
5 Mistakes in International Affiliate Marketing Bruce Clayton Director Existem Affiliate Management
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    21-Oct-2014
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Europe 2010

Transcript of Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Page 1: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

5 Mistakes in International Affiliate Marketing

Bruce ClaytonDirector

Existem Affiliate Management

Page 2: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Background

Co-founder of Existem Affiliate Management

Award winning UK based management agency

7 years affiliate marketing experience with network / agency

Account managed many retail accounts in UK / USA and EU

Page 3: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Preface

Drawn from my experiences in EU and USA

No specific merchants cited to protect the innocent

Designed to be a checklist of consideration

Builds on Robert's examination of territories

Page 4: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

5 Considerations

Culture

Currency

Cost

Coverage

Communication

Page 5: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Culture

Each territory has a distinct buying culture

Each territory may have a distinct language

Look and feel of indigenous websites may have their own “norm”

Brand “dominance” may be different in each territory

Each country has unique affiliate community / forum

Page 6: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Currency

Exchange rates

Payment methods

Returns policy / consumer law

Correct format of currency

Page 7: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Cost

Network fees

Initially can be costly vs. return

New territories take time to establish

Page 8: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Coverage

Each territory has a unique network hierachy

Multiple network partners for guaranteed cover maximisation

Single networks not always the answer

Page 9: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Communication

Language, Language, Language!

Translation required for non-visual products

Affiliate communications

Forum communications

Page 10: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

5 Great Mistakes

One size fits all websites

Accurate tracking of sales to countries

Great expectations

Lack of communication

Not addressing the audiences

Page 11: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Maximising Results

Investigate each target market

Look at what sales your home site has made

Gradual territory roll out

Consider network managed package or agency assistance

Ensure website addresses all territories in own currency

Ensure terms and conditions address all target markets

Page 12: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Maximising Results 2

Tailor communications to reflect market differences

Ensure any site banners / promotions are tailored

Research local affiliate forums / communication channels

Consider resource constraints and requirements

Consider outsourcing options

Page 13: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Conclusion

Successful international affiliate marketing is an extension of effective management

Requires resource and time

Recognise where you need to adapt

Accept that things take time

Page 14: Bruce Clayton - Biggest Mistakes made in international Affiliate Marketing

Contact Details

Bruce ClaytonDirector

Existem Affiliate Managementwww.existem-am.com

01752 426264/ 07841 [email protected]