Brochure Quality Improvement Tools
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Transcript of Brochure Quality Improvement Tools
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(P&Q) Productivity & Quality Enhancement
Programme
COURSE
QUALITY IMPROVEMENT TOOLS27 28 October 2009, Kings Hotel, Ayer Keroh, MelakaRATIONALE OBJECTIVES
At the end of the programme,participants should be able to:
Understand the concept of problemsolving in their quality improvementproject.
Understand the QC Tools and their
application in problem solving.
In solving quality related problems,lots of QC Tools and techniques arebeing developed and used. Therefore,understanding the QC Tools andtechniques will help identify, analyseand solve quality related problem invery focus and systematic ways. This
program will highlight the Seven QCTools like Pareto Diagram, IshikawaDiagram and others which are mainlyused in solving QIT/ICC problems.
Obtain practice in working throughthe PDCA/DMAIC cycle withemphasis on the QC techniques.
Sign Up Today!Please register before:
20 Oct. 2009
DAY 1 Introduction to Problem Solving Concept PDCA/DMAIC Cycle
Data Collection
DAY 2 7 QC Tools- Check-Sheet- Pareto Diagram- Ishikawa Diagram- Scatter Diagram
- Histogram- Graph and Charts- Control Chart Application of 7 QC Tools in QIT/ICC project
WHO SHOULD ATTEND PAYMENTICC Facilitator, Leaders, Members and others that isin charge of improvement initiatives in theorganisation.
RM500 per person(50% discount for non-SME and
80% for SME company)(include course materials, certificate,
lunch and coffee breaks)
PROGRAMME MANAGER ADDRESS
Mr. Mazuan Bin SalihTel: 07- 2377 422Fax: 07-2380 798Email: [email protected] site: www.mpc.gov.my
Malaysia Productivity Corporation (MPC)Southern Region OfficeNo. 8, Jalan Padi MahsuriBandar Baru UDA81200 Johor Bahru
TRANSFORMATION, INNOVATION, PARTNERSHIP
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made payable to MALAYSIA PRODUCTIVITY CORPORATIONfor the payment of _______ participant(s) for the above
programme.
Contact person for Billing Purposes:9.
PERBADANAN PRODUKTIVITI MALAYSIA / MALAYSIA PRODUCTIVITY CORPORAPERBADANAN PRODUKTIVITI MALAYSIA / MALAYSIA PRODUCTIVITY CORPORATION (MPC)TION (MPC)No. 8, JalanPadi Mahsuri, Bandar BaruUDA, 81200 Johor Bahru, Johor
Tel : 07- 2377 422 Fax : 07-2380 798 (Attn : Mr. Mazuan Salih)Toll Free : 1-800-88-1140 Email : [email protected] Website: www.mpc.gov.my
Note :
* Registration and payment should be made five (5) DAYS BEFORE the commencement of the programme. Reservation can be made by
phone, mail, fax or e-mail but will be confirmed upon receipt of the registration form and payment. A FULL FEE is chargeable IF NO
WRITTEN notice of cancellation is RECEIVED by MPCFIVE (5) DAYS BEFORE the programmecommences or if the participant fails to
report for the programme. Cancellation with less thanFIVE (5) days notice will not be accepted. However, substitute participant(s) is/are
always welcome. MPC RESERVES THE RIGHT to change the venue or the facilitators or the contents of the programme or reschedule
or cancel the programmedue to unforeseen circumstances and will notify registered participants accordingly. For further enquiries, please
contact the respective ProgrammeManager.
**Please delete if not applicable
Date : Company Stamp :AuthorisedSignature :12.
E-mail :Fax :Tel :11.
(If different from mailing address)
Sub-sector/Industry Group: (Please Specify)8.
:Billing Address10.
01 : Agriculture / 02 ; Mining / 03 : Manufacturing / 04 : Utilities / 05 : Construction /
06 : Retail Services / 07 : Transportation / 08 : Finance & Commerce / 09: Social, Legal,Education, Police, Army, NGO, Consumerism, Arts, Entrepreneurship, Human Resource,
Land Cooperation, Sports / 10 : Science / Technology/ICT / 11: Others (Please Specify)**
:Economic Sector7.
Multinational / Big / SMEs / Government **:OrganisationSize6.
:Mailing Address5.
:OrganisationName4.
:Designation3.
:Name of Contact Officer2.
DESIGNATION
iv.
iii.
ii.
i.
for RM
:
Enclosed is a chequeNo
EMPLOYMENT
CATEGORIES
M : Management
S : Supervisor
E : Employee
RM 500 / RM 100 (SMEs)
RM 500 / RM 250 (Non-SMEs)
:
1. Please register the following person(s) for the above programme*:
NAME & E-MAIL ADDRESS (IF ANY)ITEM
Fee27 28 OCTOBER 2009:Date410ECode
:ProgrammeTitle
P&Q ENHANCEMENT PROGRAMME 2009P&Q ENHANCEMENT PROGRAMME 2009
REGISTRATION FORMREGISTRATION FORM
QUALITY IMPROVEMENT TOOLS
KINGS HOTEL, AYER KEROH, MELAKAVenue
