HOW-TO: Boost Customer Engagement (With an Intro to Gamification)
Boost Training Solutions Intro
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Boost Middle East Group
Partnership for success
Who We are
► Established Group for Marketing, Management
consultancy
► Founded by group of top executive expertise
from the Middle East 2004
► 3 Business area .
► Clear vision and goals
► Partnership for success
We are dedicated to bring
you the most advanced
business solutions that
enhance your organization
productivity and efficiency
Vision & Mission
• Vision
Through our unique strengths, Boost aims to be
the preferred partner for companies seeking to
maximise their opportunities in their markets
• MISSION
Our success, believed to be based on a business
philosophy that values quality services and long-
term customer relationships
Boost Middle East Group
Boost Business Partners
• Business Development• Medical Publishing Boost is the exclusive agent for
(Advanstar publication inc. USA)
• Middle East Marketing and representation partner for (Alcala Farma Queisser Pharma AG)
• Training , Recruitment& Assessment• Affiliation with 3 Training centers in UK
(LCT, Vybrant & CTS)
• For organization assessments Business Partner
(IKM Teckcheck ).
• Marketing• Marketing Research
• Electronic Detailing Distributor (BEP)
LONDON CORPORATE TRAINING
Business units
Boost Management
BusinessDevelopment
Pharmaceutical
Companies
Biotechnology
Companies
Medical
publishing
Human Resource Development
Organization development
Training
Marketing &Promotion
Marketing
Projects
Our Values
LeadershipVision, Initiative, Communication, Creativity
InnovationNew concepts, Novel Ideas, Fresh look
KnowledgeResearch, Learning, Expertise, Professionalism
EthicsIntegrity, Quality, Reliability, Devotion
Our Clients
Our Offices
• Canada Halifax (NS)
• Egypt Cairo
• UAE Ras Elkima
• Saudi Arabia Jeddah
• Lebanon Beirut
Learning techniques
development
1960 to 1980 1981 to 1990 1990 to 2005 2006
How to Start
Course
Calendar
• Mixed
attendee
• Sharing
experiences
In-house
tailor made
• Well designed
to suit
organization
needs
• Cost effective
ATAC
• Assess
• Train
• Assess
• Certify
What we cover
Customer
services
Sales
Management
Marketing
Mangment
Selling
skills
Project
Management
Supervisory
skills
Time
managementLeadership
Public
Relation
Team
Building
Finance
managementBranding
Human
resources
Banking &
Financial
MgMT
Quality
mangment
Oil , Gas &
Petrochemical
Customer Services
• Building Relationships for Success in Sales
• Prospecting for Leads like a professionals
• Telemarketing: Using the Telephone as a Sales
Tool
• Customer Services Communication Strategies
• Critical Elements of Customer Service
• Managing Customer Service
Selling Skills
•Sales Training: Building Relationships for Success in Sales
•Sales Training: Dynamite Sales Presentations
•Sales Training: Overcoming Objections to Nail the Sales
•Sales Training: Selling Smarter
•Sales Training: Prospecting for Leads like a professional
•Telemarketing: Using the Telephone as a Sales Tool
•Advanced writing Skills
•Building Self Esteem and Assertiveness Skills
•Building Etiquette: Gaining that Extra Edge
•Business Writing that Works
•Communication Strategies
Finance
Management
•Accounts, Budgets and Finance for Non Financial Managers
•Advanced Accounts, Budgets and Finance for Non Financial Managers
•Finance and Management Accounting
•Financial Analysis, Evaluation and Budgeting Advanced Financial
Analysis, Evaluation and Budgeting
•Corporate Finance - Enhanced Planning and Delivery Streamlined
Credit Control and Debt Management
•Financial Reporting
Human Resources
•Strategic Human Resources and Organizational Development
•Human Resources and Personnel Management
•Managing your Human Resources for Best Performance
• Successful Recruitment, Selection and Team Building
•Training and Organizational Development Strategies
•Training Skills for Managers
•Effective Coaching and Mentoring
•Influencing Skills, Assertiveness and Negotiation
•Conflict Resolution – Managing Disciplinary and Grievances
•Reward Management
•Talent Management and Career Development Planning
Management and
Leadership
•Advanced Management Skills for the Modern Day Manager
•Management Skills for the Modern Day Manager
•Inspirational Communication and Presentations
•Leadership and Building Successful Teams
•Performance Management, Motivation and Development
•Crisis and Change Management – Strategic Planning
•Procurement, Contract Management and Effective
Negotiation Management Skills for Excellence
•Total Quality Management
•Time and Stress Management
•Creative Problem Solving and Decision Making
•Supervisory Skills in Practice
Banking and
Financial services
•Economic Crime and Fraud Prevention
•Internal Auditing – Procedures and Controls
•Consolidated Bank Supervision
•Treasury Management
Public Relation
•Strategic Public Relations Management
•Advanced Strategic Public Relations Management
•Strategic Public Relations,
• Protocol and Travel Management
Oil , Gas &
Petrochemicals
•Management Strategies in the Oil, Gas and
Petrochemical
•Industries
•Health and Safety Risk Assessment Accident and
Incident Investigation and Reporting
•Occupational Health and Safety + NEBOSH
Level 3 Examination
Contact us
Egypt Office46 Zaker Hussein Street Cairo EgyptTel.: +202 24046752Fax. : +202 24046758
UAE OfficeP.O. Box 10559 RAKFTZ RAK UAETel. : +97172077853Fax.: +97172041010
For any query call
Safinaz SalahBusiness Development Manager
Mobile : +2 011 812 6444
Email: [email protected]
www.boost-group.com
Boost Middle East Group
Thank you