Review by Yusuf Khan Roll Number - 58

Dr Kenneth Hartley BlanchardBorn - May 6, 1939 (age 76)

Orange, New Jersey

Occupation - Author, Professional speaker, Consultant, Management expert

Spouse(s) - Marjorie Blanchard

Qualifications – PhD in Education administration and leadershipM.A. in SociologyB.A. in Government and Philosophy

Books – Whale done, Lead like Jesus, The Secret, The heart of the leader, Trust works, Customer Mania, Raving Fans.

Dr Spencer Johnson

Born - January 1, 1940 (age 75) South Dakota

Occupation - Author, speaker, management consultant

Spouse(s) – Lesley

Qualifications – M.D., B.A. in psychology

Books – Who Moved My Cheese?, "Yes" or "No“, Peaks And Valleys, The Precious Present, The value of giving

“The Search”

Turnell Steve

One Minute Goal Setting

• Agree on goals• Write your goals on a paper• Read and re-read each goal• Observe your performance

One Minute Praising

• Praise people immediately.• Tell people what they did right • Tell people how good you feel about

what they did right • Stop for a moment of silence to let

them feel how good you feel• Encourage them to do more of the

same.• Shake hands or touch people in a way

that makes it clear that you support their success in the organization.

Mr. Levy

One Minute Reprimand

Ms. Brown

• Reprimand people immediately• Tell people what they did wrong • Tell people how you feel about what they did

wrong• Stop for a few seconds of uncomfortable

silence to let them feel how you feel• Shake hands, or touch them in a way that lets

them know you are honestly on their side.• Remind them how much you value them• Reaffirm that you think well of them but not of

their performance in this situation.• Realize that when the reprimand is over, It’s

over.

Things I learned from the Book

• To be clear about your goals

• Appreciate people

• Reprimand peoples behavior, not the people• Share the Knowledge

- THANK YOU