BlogWell New York Social Media Case Study: Turner, presented by Rhonda Lowry

25
How Big Companies Use Social Media Rhonda Lowry Turner Broadcast System New York City | April 29, 2009 “Social Collaboration – Together, We Tell Better Stories”

Transcript of BlogWell New York Social Media Case Study: Turner, presented by Rhonda Lowry

How Big Companies Use Social Media

Rhonda LowryTurner Broadcast System

New York City | April 29, 2009

“Social Collaboration – Together, We Tell Better Stories”

Rhonda Lowry Vice President, Social Media Technologies

Turner Broadcasting System, Inc. [email protected]

Social Collaboration Together We Tell Better Stories

The Web is more a

social creation

than a technical one.

I designed it for a social effect

- to help people work together -

and not as a technical toy."

– Tim Berners – Lee, Weaving the Web p123

WTF is Collaboration ?

Socio–cultural bricolage

CC image courtesy http://flickr.com/photos/annamatic3000

Social Human Organizational Cultural

What is your mix of capital assets?

CC image courtesy http://www.flickr.com/photos/gregtimm

Is there a means to our individual ends?

CC Photo courtesy http://www.flickr.com/photos/omarrun

Can you evolve?

CC image courtesy http://www.flickr.com/photos/bielmcr

1994 2008

Can you get out of your own way?

CC image courtesy http://www.flickr.com/photos/tomsaint

The Perfect Storm

Event Page Status

Total Responses 1,944,001

Yes 1,211,280

No 164,784

Maybe 567,937

Awaiting Reply

247,258

CNN.com Live / Facebook

What will your Facebook status say when Obama becomes President?

CNN.com Live/Facebook

“In an inauguration defined by a sense of change, the experience of watching Barack Obama take office was fittingly revolutionary.”

Jake Coyle, AP

“The early winners in the battle for inauguration-media-coverage supremacy were CNN and Facebook.”  

Andrew Hampp & Abby Klassen, Ad Age

1.2 million Facebook RSVPs

26 million Live video streams**

1.3 million Concurrent streams**

2 million Facebook status updates

11.3 thousand iReport submissions**

A Brewing Storm

We started with a squirrel ..

2/06

.. but got “better”. 9/06 Irwin

10/06 HA Quake

8/07 MN Bridge

4/07 VA Tech

10/07 CA Fires

What is news in a virtual world?

I don’t know, but Second Life™ residents do.

“I’m learning to talk to real people about real issues, in real time.”

CC Photo courtesy http://www.flickr.com/photos/omarrun

CC Photo courtesy http://www.flickr.com/photos/omarrun

“As well as writing for CNN ...”

Newsgathering Community Collaborative Storytelling

Together we tell better stories

Thanks for listening

Rhonda Lowry Vice President, Social Media Technologies Turner Broadcasting System, Inc.

[email protected]

How Big Companies Use Social Media

Learn more about upcoming and past BlogWells:http://gaspedal.com/blogwell

[email protected]