BlackBerry Enterprise Solutions and Ingram Micro

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Become a BlackBerry SolutionS Provider today

ContentsAbout BlackBerry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Certified Secure Mobile Productivity and Management . . . . . . . . . . . . . . . . . . . . . . . . . .

Partner Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Competencies & Accreditations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deal Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Marketing Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

How to place an order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

How to get a quote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Become a Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Quick Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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About BlackBerrythe “new” BlackBerry

We are the secure mobile app platform to grow your business... and run your business... on mobile

Workforces Demand Mobile Productivity

1. Mobile Office on the Go

2. Accelerate Sales Cycles

3. Optimise Processes at Point of Need

4. BYOD Enablement

committed to your Success

Mobility is changing the way we do work. Companies are increasingly looking at mobility to transform the way they run their business, demanding secure solutions to mobilise their people, process, and data. Customers are demanding expertise and technical skills to deal with complex and sophisticated mobile business environments. These new market dynamics are creating the need to develop new skills to address them and generate unprecedented growth opportunities for BlackBerry Partners.

The BlackBerry Enterprise Partner Program is built to help partners capture this growth opportunity and is designed to increase the value of our partners, stimulate growth and drive profit, by ensuring partners are better armed to successfully design, architect, implement and support BlackBerry solutions.

By becoming a BlackBerry Partner, you will gain new competencies and have access to unique resources and tools to help shape your expertise to address today’s market demand, and most importantly, grow your business. Stay on the forefront of growth and profitability by signing up today!

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Certified Secure Mobile Productivity and Management

emm and Productivity apps • Complete cross-platform MDM/EMM:

• iOS, Android, Windows, Samsung KNOX and BB

• Certified secure mobile app platform and container to protect data and infrastructure (CC EAL4+)

• Leader in Gartner Magic Quadrant for EMM 2016

• Good Work and Collaboration Apps optimised for Business-Class User Experience

• Cross platform app support for devices, desktop and wearables, and iOS, Android, Windows, BB

• Ecosystem of 2000+ secure apps & Open API SDK

value added Services • WatchDox – leading secure EFSS with full DRM

• AtHoc – leader in Crisis Communications

• SecuSUITE for Enterprise – secure voice and SMS

• Global secure communications infrastructure

• Professional Services to plan, execute, and operate your mobile strategy

unified Secure mobile Platform for all endpoints

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Partner Programyour Path to Success Starts Here

This Welcome Pack goes hand in hand with the Program Description for information on Benefits and Criteria. The BlackBerry Enterprise Partner Program for Solution Providers is split into three distinct tiers that reflect the evolution happening within todays mobile environment. The benefits our partners receive also increase as they advance through the program.

Review the profiles outlined in the table below to determine which type best suits your business model / aspirations. Analyse your business goals, develop a strategy, and plan for your success!

Why Join?

On joining the program, your business will maximise the full potential of mobility for your existing customers, leverage technology leadership, develop innovation and create new opportunities through the support, enablement, sales and marketing resources the program offers. At the same time, you will learn how to improve profitability by transitioning to a subscription-led model for higher margins and predictable recurring revenue.

Partner Program: at a glance

key requirements key Benefits

Platinum logo

• 7 Competencies

• 8 personas that can be shared amongst 4 people

• Hightest support from BlackBerry

• Closest relationship with BlackBerry (assigned CAM and assigned TSM)

• Highest recognition, incl. Customer Satisfaction Excellence Award

• Highest rewards, includeing an incremental service discount

Gold logo • 4 competencies

• 4 personas can be shared amongst 2 people

• NFR for internal deployment

• Access to Beta Program

• Close relationship with BlackBerry (assigned CAM)

• Eligible for proposal-based Marketing Funds and BlackBerry generated leads

authorised logo

• 1 competency

• 1 persona

• Deal registration

• Sales and Marketing Tools

• High value online training

• Partner Locator

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How does the Partner Program for Solutions Providers Work?

The BlackBerry Enterprise Partner Program for Solutions Providers is split into three distinct tiers that reflect the evolution happening within todays mobile environment.

authorised Authorised partners have access to a solid set of benefits and may advance to Gold or Platinum tier upon adhering to the program requirements. To qualify as an Authorised partner, you need to accept our terms, conditions, and NDA and commit to completing our Sales Competency.

Gold Gold Partners benefit from being enabled to deliver BlackBerry design and deployment capabilities and recognition and rewards including subsidised Not for Resale (NFR) software for internal deployment.

This highly valued tier is earned by skilled and committed Partners that wish to build a deployment service capability. Partners within this tier commit to and have been approved to our Advanced Sales, Technical Sales & Systems Integration Competencies; this expertise is monitored and validated on a consistent basis.

Platinum Platinum Partners benefit from being enabled to deliver end to end BlackBerry capabilities and recognition awards and rewards, including an incremental services discount.

This prominent tier is earned by highly skilled and committed Partners that wish to build out an end to end service through the BlackBerry competencies including the ability to provide business process integration and support services. Partners within this tier commit to and have been approved to provide Advanced System Integration, Customer Success Management, Application Integration and Support Services Competencies; this expertise is monitored and validated on a consistent basis.

Specialisations These Authorisations are by invitation only and earned by Partners that demonstrate ability and complete the competencies for BlackBerry specialised or focused solutions.

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Competencies & AccreditationsThe BlackBerry Solutions Provider Program is designed to increase the value of our partners, stimulate growth and drive profit, by ensuring partners are better armed to successfully design, architect, implement and support BlackBerry solutions. By offering a partner program that enables partners to gain new competencies and build new capabilities on a single secured mobility platform, we, together, exceed market expectations.

on line training & assessments

These accreditations are a set of self-paced online training assessments and modules hosted on blackberryuniverse.com (navigate to BlackBerry Enterprise Partner Program).

If you do not have a BlackBerry Universe login and associated PIN # please download the instructions here and send a request for access to bbuniverse@blackberry.com.

technical training & Proctored exams

These accreditations are a mixture of self-paced online modules and Instructor Led Training available from a BlackBerry ATP. Learn more about Technical Training and Accreditation here.

acceSS Here to tHe accreditation at a Glance

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Deal RegistrationA clear benefit of being Authorized, is the ability to register your sales opportunities and protect your pre sales efforts. All qualifying orders become eligible for additional 10% discount on Software for all level partner registrations, get preferred partner status and access to sales support. Discounts will be passed through usual purchasing channels.

Marketing EssentialsPartner assets

As a BlackBerry Partner you now have access to our BEPP Central Hub where you will find marketing resources, product information, current promotions, notifications and other program related information.

The BEPP Central Hub is updated regularly and we encourage you to bookmark and visit frequently. (Remember to check out the new items, which will always be marked).

The Central Hub is powered by Watchdox by BlackBerry and can be accessed via web, PC, Mac, BB, iOS and Android. Please create a Watdchox account to access to this wealth of information.

Partner news

As a primary contact you will be receiving all BlackBerry updates. Please also encourage your co-workers to sign up here for exciting BlackBerry news and Partner Webcast invitations.

reGiSter deal today!

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How to get a quotePlease email our Licensing Quotes team licensingquotes@ingrammicro.com.au

Maximum 4 hour response time.

Should you have any questions regarding your quote or order, please call Ingram Micro Licensing team on 1300 363 318.

How to place an orderOnce you are happy with the Ingram Micro quote, please send your valuable PO in an email to Licensing Orders - AU licensingorders@ingrammicro.com.au

Orders received by 3:00pm are entered the same day.

Should you have any questions regarding your quote or order, please call Ingram Micro Licensing team on 1300 363 318.

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Become a ResellerIngram Micro is dedicated to being the distribution partner of choice for our more than 7000 active resellers across Australia.

We are focused exclusively on best serving the needs of our reseller partners. For this reason, we take care to ensure that our reseller partners are active I.T resellers, with committed sales and marketing strategies that will promote the growth of a mutually beneficial business relationship.

Only active I.T resellers are eligible to apply for an account with us.

applying for an ingram micro account

All new account applicants must go through an accreditation process to ensure they meet the requirements for becoming an Ingram Micro reseller partner.

cash account

Cash accounts allow for payment via credit-card (Visa and Mastercard), direct deposit or electronic funds transfer (including BPAY). Payment must be received by Ingram Micro before your order can be dispatched. To apply for an Ingram Micro Cash Account simply complete the online application for - Cash Account Online Application.

Once your application is submitted you will receive account confirmation within 3 business days.

credit account

Credit Accounts provide commercial credit terms, and payment can be made via direct deposit, electronic funds transfer (including BPAY) or cheque. Credit limits and terms will be determined as part of your application process.

To apply for a Credit Account please complete the following three forms and follow the instructions in the forms to return the completed forms to our accounts team.

1. A New Account Survey form: which ensures that you meet the criteria for becoming an Ingram Micro reseller partner

2. An Application to establish a Commercial Credit Account with Ingram Micro.

3. A Statement of Personal Assets and Liabilities

customer terms of sale

To review our Customer Terms of Sale, click here.

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Quick Links

key BlackBerry and ingram contacts BlackBerry licensing and subscription quote requests: licensingquotes@ingrammicro.com.au - Maximum 4 hour response time

BlackBerry licensing and subscription orders: licensingorders@ingrammicro.com.au - Orders received by 3:00pm are entered the same day

BlackBerry escalations: Satish Kumar - BlackBerry Vendor Manager Satish.Kumar@ingrammicro.com

BlackBerry Enterprise Partner Program Registration here

Partner Landing Page incl newsletter and webcast sign up here

Deal Registration here

Marketing Central Hub here

BlackBerry Universe (BBU): OnLine Accreditations here

BlackBerry Learn: Technical Accreditations here

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