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6 DECEMBER 2015 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

STORY TITLE // SECTION

Supporting the visions of entrepreneurs one story at a time.

Volume 25 | Number 12

CONTENTSCOVER FEATURE

32 The Generous City The 2015 Generosity of Spirit Awards By John Hardy

ON OUR COVER:Corporate Philanthropist Terrance Kutryk, of Alliance Pipeline.

FIND US ONLINE! BUSINESSINCALGARY.COM

@BUSINCALGARYBUSINESS IN CALGARY 61

REGULAR COLUMNS

12 Alchemy, Baby, Alchemy By Richard Bronstein

14 Some Thoughts on Minimum Wage Laws By Frank Atkins

18 Urbanomics Urban Development Discussion: Developer and Builder Issues

85 Leading Business

97 The Calgary Report Current developments for Calgary Telus Convention Centre, Tourism Calgary, Calgary Economic Development, and Innovate Calgary

102 Marketing Matters By David Parker

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STORY TITLE // SECTION

Supporting the visions of entrepreneurs one story at a time.

Volume 25 | Number 12

COMPANY PROFILES

82 Cetus Automotive Repair Centre Doing Things Differently 30th Anniversary

93 Trailblazing Wellness Company Fitter International Turns 30 30th Anniversary

CONTENTS

77

THIS MONTH’S FEATURES

42 Real Estate Issues By Parker Grant

45 2015 Alberta Export Awards

61 Getting Job Ready Changes in continuing education By Dan Cooper

69 BOMA Calgary News Winter 2015

77 Why Smart Companies use Business Aviation By Debra Ward

Alberta Export Awards | 1

Stéphane Attal is the CEO of EMSCAN. Attal joined EMSCAN in 2010, and was drawn to the company because of its unique technology and commercial appeal that was

just waiting to be properly marketed to the world. It was “Irresistible!” exclaims Attal. EMSCAN develops and sells fast economical ‘chambers on the desktop’ for printed circuit board engineers and antenna designers to test electromagnetic emissions; reducing, if not eliminating, the need for an anechoic chamber. These solutions are based on patented fast very-near-field magnetic measurement techniques. The company enables accelerated time-to-market for PCB engi-neers, antenna designers and wireless engineers. Attal is thankful and proud of the recognition of not just himself, but of his employees’ hard work in helping make this a global export technology. Attal and EMSCAN play an integral role in developing Alberta’s tech market and expanding horizons. “Alberta must focus on promoting all non-oil and gas related goods and services worldwide to reduce its dependence on an uncontrollable commodity market; and promoting ex-port is also required in order to grow because the domestic market is limited,” he says.His advice for companies looking into exporting: “First timers can always rely on Canadian government commercial officers for their first understanding of the market, the players and the culture.”

Stéphane Attal | EMSCAN • Emerging Exporter

Sean Krakiwsky is the founder & CEO of Nanalysis, a company that develops and manufactures compact nuclear magnetic resonance spectrometers for

the laboratory instrumentation market.Founded in 2009, Nanalysis’ team of employees are located in Calgary where they perform all the R&D, manufacturing, marketing, and sales for the company. Krakiwsky describes launching a tech startup as “fun,” but his motivations are ho-listic, “Working with smart, sincere, persevering people in a creative process that ultimately benefits all stakeholders of a startup: employees, customers, partners, shareholders, and society as a whole.”On becoming a finalist, Krakiwsky says, “We are an export-heavy company with 90 per cent of our sales outside Canada, so it was a feeling of accomplishment to be recognized for this contribution to the Canadian economy. In order to maximize a market opportunity and grow a global business, exporting is the name of the game. Not only does exporting enable us to create a great busi-ness, it’s also important for the Alberta economy; not only for cash inflow but also innovation and the diversification of the economy.”His advice for companies looking to expand into exporting is, “Start early and take advantage of all the great Alberta and Canadian government trade services that exist.”

Sean Krakiwsky | Nanalysis Corp.• Advanced Tech and

Innovation• Emerging Exporter

2015CELEBRATING

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I hope somebody in Alberta quickly discovers the ancient science of alchemy, the secret ritual that was supposed to change lead into gold. And many more wondrous things.

We need something like that today to change our oilsands from becoming a liability into being a valuable long-term asset.

That is one lesson from President Obama wielding his mandate to kill Keystone XL and bring about the second coming of global climate justice.

It took only a split second for Green Crusaders to claim credit for sacking the Jerusalem of oilsands and restoring the glory of God of Climate for all time to come.

Unfortunately, President Obama and the green movement are peddling a false messiah. Selling us beads and blankets with smallpox. Because Obama and the greens are lying about the meaning of Keystone XL.

The real story, what some like to call evidence-based science, is that the best way of ridding the most GHGs over the shortest period of time is to stop burning coal. Period. If you stopped all coal today and replaced its BTUs with oil, you would probably reduce world GHG emissions by 20 to 30 per cent in one throw. (Who is one of the biggest coal burners in the world? President Obama’s United States.)

So here we have, as so often happens in the modern world with its vast communications webs, the perpetration of a massive fraud by the few directed against the many.

I am not a climate change denier. But I have a little bit of experience in the real world to know that blaming global warming on the oilsands is about as truthful as invading Iraq to eliminate weapons of mass destruction.

We mocked President Bush when he stood on the aircraft carrier in 2003 and said “Mission accomplished.” That’s the same thing as President Obama saying he has saved the world from climate catastrophe because he killed Keystone XL.

That said, we still have a problem of perception to deal with as the green movement has painted the oilsands as the hooker of all carbon fuels.

Part of the success of this movement is because successive Alberta governments and oil corporations kept kicking the environmental can down the road. We’ve done a lot better since about 2005. But there is still a long way to go in improving our environmental record.

The government of Prime Minister Justin Trudeau claims it will act diligently on the climate change front. What else are they going to say?

The question is: what is this new government, in partnership with the provinces, prepared to do. These are no easy matters. But until our governments do come up with a workable carbon reduction plan, there is one thing they should do that is very easy.

All Canadian governments should say in a loud and clear voice that they don’t appreciate the president of the United States slandering a vital economic resource that is important to all of Canada. Throwing Canada’s economic future under the bus so President Obama can write a chapter in his biography about his green credentials is a cheap, harmful and untrue political stunt.

ALCHEMY, BABY, ALCHEMY // RICHARD BRONSTEIN

Alchemy, Baby, Alchemy

BY RICHARD BRONSTEIN

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Frank Atkins is Research Chair of Finance & Capital Markets at the Frontier Centre for Public Policy.

SOME THOUGHTS ON MINIMUM WAGE LAWS // FRANK ATKINS

BY FRANK ATKINS

On October 1, 2015 the Government of Alberta raised the minimum wage by $1 to $11.20 per hour. This is the first in a series of steps designed to raise the

minimum wage to $15 by 2018. Discussions surrounding minimum wage are usually quite divisive, often filled with emotion while void of any real analysis. I would like to offer a framework for serious discussion of the Alberta minimum wage changes.

The minimum wage is essentially a tax designed to redistribute income in the name of fighting poverty. It would be difficult to argue against a policy that is designed to alleviate the suffering associated with poverty. However, as with any policy, we should ask if this policy is designed in a manner that will achieve its goals. There are (at least) two sets of questions that need to be addressed. First, as a tax, is the minimum wage in any sense a “good” tax? Second, are minimum wage laws effective at reducing poverty?

As a tax designed to alleviate poverty, minimum wages are not a very equitable tax in the sense that the people who pay the tax are mostly firms in the service industry. It is not at all clear why we would want the service industry to pay for an anti-poverty program. The counter argument to this is that service industry firms do not pay the tax, in the sense that they can just raise their prices, essentially forcing consumers to pay the tax. However, raising prices is a difficult task in highly competitive industries such as the service industry, and firms may find it easier just to cut costs by reducing their workforce. Essentially, this type of tax would encourage firms

to use labour saving equipment. Therefore, minimum wages have the potential to raise unemployment. An example here would be the rise of self-serve checkouts at grocery stores, which reduce the demand for checkout clerks. This argument is very similar to the finding in the economics literature that payroll taxes are job killers.

With regards to the second question, there are several stylized facts that need to be addressed. In 2014, less than two per cent of the Alberta workforce were subject to minimum wage, and for Canada as a whole, 49 per cent of those individuals receiving minimum wage were in the 15- to 19-year-old age group. These facts beg the question of whether minimum wage laws are effective at fighting poverty. It is likely that individuals in the 15 to 19 age group are temporary workers, some of whom are employed part time while completing schooling, which is consistent with the empirical evidence which shows that most of those who earn minimum wage in any one year earn more than the minimum wage within one or two years. This is not the group that we traditionally think of as the poor.

Given the above, we have to ask if there is a better method of fighting poverty, and the answer is yes. Economists have long advocated policies such as negative income tax or guaranteed annual income. If we are serious about using policy to fight poverty, we should move away from minimum wage laws and think very hard about these other types of policies.

Some Thoughts on Minimum Wage Laws

There’s quite a bit of business buzz, lately, in management offices, executive hallways, boardrooms and even business school classrooms about leadership. Is it just talk or is it

the newest management job skill?

Parents and teachers used to preach “lead by example” and “be a leader, not a follower.” But as most working people find out (some the hard way) in the real work world, being an effective leader is easier preached than done.

“Business looks for four things in a leader,” says Tim O’Connor, an EO Calgary member and CEO of Results Canada, the successful, Calgary-based management consultant firm. “Leaders who are honest about the good and the bad of the business. Leaders who are forward-looking, exploring opportunities and challenges that will define success. Inspiration, about the core purpose of the company today as well as the ‘brightness of the future.’ And leaders who are competent, especially when it comes to communication, motivation, delegation and other ways to drive business success.”

According to Dave Bell, the personable owner of Dolphin Printing and Graphics and an EO Calgary member, key traits of leadership are decisiveness and delegation. “No decision is sometimes worse than a bad decision. Make the call based on the information you are given. If situations change or it turns out to be the wrong decision, don’t be afraid to change course and admit you were wrong. Your team wants to be led. That is why you are the leader.

“A common pitfall of delegation is abdication,” Bell cautions. “Leaders feel like it’s not their issue anymore, once they

have delegated. If they are not following up to see progress, employees may assume it can’t be that important.”

For Troy Sedgwick, president and CEO of REC Media and EO Calgary member, leadership comes down to humility, integrity and compassion. “People are looking for authenticity and transparency these days, and any true leader better be authentic, transparent and humble. They must own mistakes and live the mantra: wise people seek wise counsel of others. Two heads truly are better than one, and any leader that surrounds him or her with bright people, and solicits their input, is a wise leader. Compassion is vital – caring about your people and putting people over profits.”

It’s also a matter of trust. “Trust is a belief that a leader is looking out for their followers,” O’Connor points out. “That they are putting the needs and wants of their people ahead of their own. It is a belief that the leader genuinely cares about their people.”

Sedgwick adds, “Trust is one of the key foundational requirements of any human relationship and interaction, whether it’s professional or personal.”

It seems the cliché was right all along. Leaders lead by example. “Absolutely,” emphasizes O’Connor. “Leaders must model the way. As children learn more from what they see their parents do than what parents tell them, leaders can’t expect employees to go the extra mile if they see leaders coming in late and leaving early.”

Sedgwick is adamant. “Always lead by example. Never ask anything of your staff that you wouldn’t be willing to do yourself. Leaders lead. Period.”

Leaders, Leading and Leadership

The international Entrepreneurs’ Organization (EO) is the respected, world-wide business networking group — with more than 10,000 members in 35 countries — where business leaders meet informally to brainstorm, compare notes, learn and share relevant discussions about business.EO has 122 chapters around the world, including the Calgary chapter which is the fifth largest and one of the most active EO chapters in the world.

The special job skills

Let’s Ask an EOer

Dave BellOwner of Dolphin Printing

and Graphics and EO Calgary member

Tim O’ConnorCEO of Results Canada

and EO Calgary member

Upcoming Events:

December 1 • Accelerator Learning Day-Strategy

December 2 • EO Leadership Breakfast

December 6 • EO Kids and Employees Christmas Party

Contributing Members:

Troy SedgwickCEO of REC Media and EO Calgary member

www.eocalgary.com | For membership inquiries: [email protected]

http://www.eocalgary.com

Congratulations to the class of 2015.

When it comes to insurance, a Chartered Insurance Professional knows.

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Chartered Insurance Professionals (CIP) and Fellow Chartered Insurance Professionals (FCIP) are dedicated experts who have completed a rigorous qualification process requiring several years of study, strict adherence to a code of conduct and years of insurance experience. The Insurance Institute salutes the class of 2015 for their commitment to education, dedication to ethics, and achievement of this professional standard.

To protect your house, car or business, look for the professional standard, an insurance professional with a CIP or FCIP designation.

To protect your house, car or business, look for the professional standard,an insurance professional with a CIP or FCIP designation.

Chartered Insurance Professionals (CIP) and Fellow Chartered Insurance Professionals (FCIP) are dedicated experts who have completed a rigorous qualification process requiring several years of study, strict adherence to a code of conduct and years of insurance experience. The Insurance Institute salutes the class of 2015 for their commitment to education, dedication to ethics, and achievement of this professional standard.

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Angela Braun, FCIP Unifund Assurance Company

David Burick, FCIP Sanjel Corporation

Karen Champagne, FCIP Wawanesa Mutual Insurance Co.

Whit Gorman, FCIP RBC Insurance Company of Canada

Cheryl Grills, FCIP Desjardins General Insurance Group

Mandy Hemy, FCIP Chubb Insurance Co. of Canada

Christina Hinz, FCIP Wawanesa Mutual Insurance Co.

Michael Hollinda, N FCIP Forefront Insurance Inc.

Natalie Kisinger, FCIP Intact Insurance Company

Tammy Lewis, FCIP Alberta Motor Association Insurance Company

Kennedy Lightle, FCIP Johnson Inc.

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Desiree Mifflin, FCIP The Co-operators

Samantha Nicholson, FCIP Royal & SunAlliance Insurance Co.

Jason Payn, FCIP Federated Insurance

Sunil Sabharwal ,FCIP Newalta Corporation

David Watt, FCIP Wawanesa Mutual Insurance Co.

Wilson Wong, FCIP Sovereign General Insurance Co.

Helene Klassen, CE (FCIP)

Carol Lebrun, CE (FCIP) Rogers Insurance Ltd.

Andrew Barton, CIP TD Insurance

Caterina Bellusci, CIP Arthur J Gallagher

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Beatrice Brown, CIP Western Financial Group

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Michaela Chira, CIP Catlin Canada Inc.

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Mary Claire Concepcion, CIP Aviva Canada Inc.

Christopher Corbeil, CIP CNA Canada

Alexis Crawford, CIP The Co-operators

Alin Demian, CIP City of Calgary

Adam Dickens, CIP ClaimsPro Inc.

Laura Dickson, CIP ATCO Structures Inc.

Gregory Dietrich, CIP Marsh Canada Ltd.

Ndidi Emeka, CIP The Co-operators

Troy Fitzpatrick, CIP ClaimsPro Inc.

Erin Furman, CIP Wawanesa Mutual Insurance Co.

Katelyn Gallaher, CIP A.M.A. Insurance Agency Ltd.

Mark Gornik, CIP Aviva Canada Inc.

Andrea Gross-Leibham, CIP State Farm Insurance

Ryan Gussak, CIP Maxwell Claims Services Inc.

Alison Halarewich, CIP Perma Insurance Agency

Shauna Hanson, CIP Intact Insurance Company

Jana Hula-Pull, CIP AON Reed Stenhouse Inc.

Muhammad Javed, CIP The Co-operators

Rachelle Landry, CIP The Co-operators

Kelly Latvala, CIP Rogers Insurance Ltd.

Joel Lauzon, CIP AON Reed Stenhouse Inc.

Robin Lee, CIP Shaganappi Insurance Agency Ltd.

Beatriz Mascardo, CIP Rogers Insurance Ltd.

Shawn Mckone, CIP Alberta Motor Association Insurance Company

Richard McWilliam, CIP Intact Insurance Company

Jennifer Millar, CIP Iridium Risk Services Inc.

Samantha Millar, CIP Rogers Insurance Ltd.

Seiji Miyazoe, CIP Young & Haggis Insurance Services Ltd.

Arwen Molnar, CIP The Co-operators

Lewis Moorman, CIP ClaimsPro Inc.

Rebecca Parama, CIP The Co-operators

Sundae Ranger, CIP Aviva Canada Inc.

Matthew Reeder, CIP Alpine Insurance & Financial Inc

Kristine Romerosa, CIP AON Reed Stenhouse Inc.

Marcus Rooke, CIP Economical Insurance

Greg Rosol, CIP CNA Canada

Margaret Shigehiro, CIP Gibbs Agencies (1997) Ltd.

Frances Sonde, CIP Intact Insurance Company

Tyler Spate, CIP The Co-operators

Darrin Steinke, CIP Mooney Insurance Agency Ltd.

Alicia Tanner, CIP Royal & SunAlliance Insurance Co.

Kyle Tansey, CIP Charles Taylor Adjusting

D. Brian Thompson, CIP Toole Peet Insurance

Adam Thomson, CIP Toole Peet Insurance

Dennis Tran, CIP Westland Insurance Brokers Ltd.

Michelle Van Berkel, CIP Van Helden Agencies

Cristy Viberg, CIP ClaimsPro

Tommy Voong, CIP Travelers Canada

Steven Warren, CIP Maxwell Claims Services Inc.

Heather Williams, CIP The Co-operators

Diana Wu, CIP Intact Insurance Company

Davin Yau, CIP AON Reed Stenhouse Inc.

Sherri Stuebing, ICP AON Reed Stenhouse Inc.

Kevin LaClaire, GIE Wawanesa Mutual Insurance Co.

Kristine Loftus, GIE Desjardins General Insurance Group

Darcee Morck, GIE Wawanesa Mutual Insurance Co.

Sylwia Nowak, GIE Wawanesa Mutual Insurance Co.

Congratulatio ns to the class of 2015.


Despite the direct and indirect impact of the 2015 oil industry jolt, life and business in Calgary goes on. The nature of business is that it looks forward, not back.

Business is not nostalgia-driven and it rarely dwells on rear-view mirror rehashing. The past may be interesting and good for lessons learned, but business looks forward.

Of course there is impact. For some Calgary-based businesses, the past 16 months have been a period of managing, reacting, evaluating and adjusting. For other area businesses, of course it wasn’t business as usual, but an opportunity to include the lessons of 2015 in the factors to consider for the planning and strategies for 2016, 2017 and beyond.

Like the cycles in the energy industry, particularly Calgary’s development and new home industry is used to looking ahead, planning and dealing with numerous factors that impact the business of development and new homebuilding.

This year, new home sales in the Calgary market were down by 30 to 40 per cent, compared to 2014. But Calgary’s dynamic and focused new home industry is reacting with a determined, feisty and proactive “OK! So what are we going to do about it for next year?” attitude.

Planning, strategizing and dealing with long lists of issues are routine aspects of business.

Of course the downturn is important, but it’s just one more hot potato juggled by Calgary members of the Urban Development Institute (UDI Calgary). The group represents Calgary builders, developers, architects, engineers and professionals in a working relationship with the city, and it actively deals with all issues relevant for the business in the Calgary market: from clauses and regulations in Calgary’s Municipal Development Plan (MDP), to zoning, off-site lot levy bylaws, the timing and delays of development permits and assuring Calgary new homebuyers affordability and choice.

“We have dealt with many issues in 2015 and our agenda is ambitious for 2016,” admits the focused and knowledgeable Guy Huntingford, CEO of UDI Calgary. “We had research done by ThinkHQ (a public affairs research firm in Alberta) getting the opinions and feedback of 1,200 Calgarians about many aspects of growth and development in Calgary. The results are vital to help us with direction for 2016 and beyond.

“UDI Calgary has also made significant progress, discussing planning strategy and land supply with the city, and some

DEVELOPER AND BUILDER ISSUES // URBANOMICS

URBANOMICS | Urban Development Discussion

Building relationships

Developer and Builder Issues

BY JOHN HARDY

BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // DECEMBER 2015 19

results are starting to happen. There is now implementation of a city-driven, online monthly report about available lot supply, posted on Calgary.ca.

“And every five years, the provincial government opens the complex and detailed Municipal Government Act (MGA) for amendments and revisions,” Huntingford explains. “It’s a huge, likely two-year process, to finalize the changes and there are 54 proposed amendments. We understand that the province plans to table the amendments in spring 2016, go across the province and bring it to the stakeholders (business, industry and municipal governments). Consultation could take until the fall of 2016 and sign off in spring 2017.

“UDI Calgary has made various proposals and recommendations about aspects which impact area development and homebuilding. The biggest challenge is that, when it comes to MGA revisions, the province deals with the city,” he says. “The province and the city do listen to our industry, but we’re not at the table. They are talking about us, not with us.”

UDI Calgary has many issues and several priorities that impact Calgary’s growth and housing affordability and choice.

Although population and housing guesstimates may have to be adjusted after this year, according to the city’s 2013-2017 suburban residential growth report, Calgary will grow by 118,600 residents by 2017, and 50,600 new housing units will be built, with 77 per cent of them going up in suburban areas.

The oil industry downturn, the impact on Calgary migration and Calgary consumer confidence have been vital 2015

factors for the homebuilding industry and UDI members are making adjustments and strategizing for the turnaround.

“We’re cautious about things levelling off in 2016, and hopefully the year after could be the real turnaround,” says the upbeat Chris Plosz, UDI Calgary chairman and president of Section23 Developments. “The most important issue confronting the growth of Calgary is the implementation of a workable off-site development levy bylaw, and how it will play out, particularly for lot availability and prices. Let’s face it, the off-site development levy is a hidden municipal tax,” Plosz points out.

“And because, at the end of the day, it’s all about affordability and choice. And no matter what we call it or why it happens, ultimately the consumer pays for things like increases in developer fees and costs.”

Both UDI Calgary’s Chris Plosz and Guy Huntingford are encouraged and underscore that 2015 has been an active and a successful year for Calgary-area builders and developers to deal with issues, strengthen the industry and move forward into 2016 and beyond.

“One recurring matter is the often long delays for the city processing development permits,” Plosz says. “It often causes significant problems – from scheduling to costs – for area builders. There’s some improvement but it still takes much too long.

“The relationship with the city has turned around. We both make an effort to be collaborative and there’s good rapport.”

ABOVE LEFT: GUY HUNTINGFORD, CEO OF UDI CALGARY.

ABOVE RIGHT: CHRIS PLOSZ, UDI CALGARY CHAIRMAN AND PRESIDENT OF SECTION23 DEVELOPMENTS.

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The Bob Edwards Award Gala is a uniquely special Calgary event on so many levels.

It is always a wonderful and enjoyable night with spirited Calgarians getting together for a gala occasion to honour and celebrate a distinguished Canadian who makes an indelible Canadian difference.

It is also a special and an exciting annual opportunity to show enthusiastic support for making the Calgary community a better place.

The November 5, 2015 the Bob Edwards Award Gala was again the signature event of the hard-working Calgary Public Library Foundation. Having honoured iconic Canadians such as Margaret Atwood, Conrad Black, Rick Mercer, Peter C. Newman, June Callwood, Ian Tyson, John Ralston Saul, David Suzuki and Knowlton Nash, this year the gala honoured W. Brett Wilson – a true Calgary philanthropist and humanitarian, a maverick innovator and provocateur who goes beyond the definition of an entrepreneur (an ultrapreneur), an acclaimed business leader, Dragons’ Den TV celebrity and a well-known and lovably irascible character.

It’s too early to tally the results of last month’s event but, in 2014, the gala generated $280,000 to help with the exceptional work and services of the Calgary Public Library.

“More than 5.3 million visitors attended Calgary’s 18 community libraries last year,” says the enthusiastic and passionate Calgary Public Library booster Brent Buechler. “More visitors than our city’s professional sports teams, the Stampede, and arts and cultural attendance combined.

“It underscores our ambitious but determined goal to engage sponsors and our community to make sure that the Calgary Public Library is the most up-to-date and advanced public library in the world.”

Buechler, the tireless and dynamic vice-president of the Calgary Public Library Foundation, whose $350 million Add In fundraising campaign – the largest fundraising campaign for a library in Canadian history – is an ambitious and bold vision to take a great library system and transform it into the best in the world. “Contrary to some myths and misunderstanding about technology making libraries redundant, we are doing whatever it takes to ensure that our library is contemporary, state of the art, cutting edge, relevant and better utilized than ever before,” he emphasizes.

In addition to the gala, helping the foundation achieve its goals is the year-round support of sponsors like the TD Bank Financial Group, Nexen Energy ULC, RBC, Starcraft Construction and many others, as well as the $1 million gift from Mike and Linda Shaikh and other private donations.

“It’s not only celebrating the role of the Calgary Public Library but it’s an investment in the community’s intellectual infrastructure,” says Buechler who is ready and anxious to go anywhere, speak with anyone and beat the drums for anything associated with the library.

The spectacular and dazzling new Calgary Central Library is set to open in 2018. It will be a jewel of the fabulous new East Village area and the biggest Calgary civic project since the 1988 Olympics.

ABOVE: W. BRETT WILSON, HONOURED AT THE BOB EDWARDS AWARD GALA

PHOTO COURTESY OF CALGARY PUBLIC LIBRARY FOUNDATION

The Bob Edwards Award Gala


OFFTHE

In The Awakened Company, author Catherine Bell calls for an evolution of currently accepted business practices to create environments where people and companies can thrive – a movement from “me” to “we.”

Bell builds her case by drawing on research and proven business practices from across diverse industries to show that business is not “just business” and a humane approach is necessary for success.

According to Bell, people are interconnected; work and all the other aspects of life are not separate. People matter, and the more they matter in the business environment, the more everyone will benefit.

Bell puts forth the concept of an awakened company as one that excites people and engages them in their mission. It encompasses an environment where people are trusted and feel empowered by the flexibility they are given.

The Awakened Company reinforces that there is a place for heart in business and leadership. Environments of trust, openness, honesty, mutual respect and flexibility are required for success. Culture cannot be overlooked, for it is the secret sauce of business. Fun breeds imagination, sparking creativity and innovation.

In the same manner, an awakened leader “captures the heart, mind and soul of employees and moves them into action.” They lead with openness, calmness and curiosity. They are authentic, consistent and approachable.

Bell suggests that this awakening brings appreciation and gratitude, which extends beyond the company to all of its stakeholders, including communities and the world.

The Awakened Company invites readers to look at a new way of doing business where profitability and sustainability depend on a truly human and healthy culture.

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Field Law, a firm with offices in Calgary, Edmonton and Yellowknife, is celebrating its 100th anniversary in a very special way. The annual Field Law Community Fund Program has donated $100,000 to community initiatives in Alberta.

The Program, which is in its third year, performed the difficult task of selecting two grand prize awards and four additional awards for the Calgary region from a record-setting 57 local applications. Selection was based on online public voting and deliberation by a local judging panel comprised of Field Law representatives, clients and community members.

“It is a privilege to be sharing the achievement of Field Law’s 100th anniversary with the community through this year’s awarding of $100,000,” says Doreen Saunderson, executive committee member in Field Law’s Calgary office. “The Community Fund Program is close to our hearts and it’s always inspiring to see the enthusiasm with which the community participates in both the application and voting processes. We saw a number of worthy groups request funding in 2015 and we are thrilled to be paying-it-forward to causes that will positively impact our communities and make a real difference in people’s lives.”

The winners from the Calgary region are:

• The Cannonball! program by Calgary Young People’s Theatre ($10,000): This program offers professional mentorship for youth to write, direct, produce and perform live theatre.

• Alberta Animal Rescue Crew Society (AARCS) ($10,000): The southern Alberta 2013 floods affected humans and animals in devastating ways. During the floods, AARCS saved hundreds of animals and continues to develop their emergency rescue program.

• Between Friends ($5,000): Between Friends assists persons with disabilities gain independence, self-confidence and leadership skills.

• Dare to Dream ($5,000): This justice, education and outreach program for First Nation, Métis, and Inuit youth

encourages students to become leaders and role models in the community.

• The Women’s Centre Girl Power summer camp ($5,000): Girls aged 10 – 12 get their own special camp where they have fun learning about equality, determination and empowerment.

• Healthier Families – Healthier Lives by Ronald McDonald House ($5,000): This program helps parents of sick children learn coping skills through physical activity.

A total of $40,000 was distributed in the Calgary region. Field Law also distributed $40,000 in the Edmonton region and $20,000 in the Northwest Territories. Over the past three years, a total of $250,000 has been donated to 42 organizations.

The firm also presented a commitment of $50,000 to the RESOLVE campaign at its annual Stampede event. RESOLVE is a collaboration of nine agencies raising $120 million to build affordable rental housing for 3,000 vulnerable and homeless residents in Calgary. Field’s contribution is directed towards Horizon Housing Society, a not-for-profit organization that provides affordable, integrated and supported homes to over 700 individuals.

Field Law is an independent firm with lawyers focused on professional client services. The firm boasts more than 120 lawyers and 170 staff that provide a wide range of legal services to the corporate and private sectors.

Field Law Community Fund Program Awards $40K for Local Initiatives

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Alberta’s homebuilding industry underwent a marked transformation in October, when Brookfield Residential (Alberta) LP announced it had agreed to purchase Albi Homes of Calgary. One of the largest developers and homebuilders in North America, Brookfield Residential says the acquisition will give its customers a wider range of products from starter homes through to the estate market.

Brookfield Residential is a leader in Alberta in building homes under $500,000, while Albi is one of Calgary’s top high-end homebuilders.

“Albi is the premier luxury builder in Calgary,” says Trent Edwards, chief operating officer at Brookfield Residential. “They’ve won numerous awards across the country for design, quality and for customer service and that is in line with our values. They will bring that luxury builder customer experience to all of our customers.”

Albi will operate as a separate division within Brookfield Residential, with Allan Klassen, president and managing partner of Albi, to join Brookfield Residential as senior vice-president of Calgary homes in January 2016. Tom Mauro, founder and co-chair of Albi, will not remain involved with the company.

Mauro says that he and his wife, Albi co-chair Debra Mauro, are ready for the next chapter of life. “For Debra and I, this

is a legacy of ours that we know [Brookfield] will take care of and make better. I can’t wait to see what it is in five years.”

Klassen stresses the deal was not precipitated by the current economic climate. “This is a deal that did not have to get done,” he says. “The economy right now, the marketplace, has nothing to do with this. This is strategic. It was worked on for over a year, and we were very intentional about this decision.”

“I think this shows we’re very, very confident in the long-term future of the Alberta market,” says Edwards.

Citing cultural and value alignments, Alan Norris, president and chief executive officer of Brookfield Residential, describes the coming together of the two companies as perfect. “I think it is the ultimate win-win,” he says.

Financial details of the acquisition were not disclosed.

In recognition of the Mauros’ long-term commitment to Calgary and the homebuilding industry, Brookfield Residential also announced the creation of five new student scholarships, valued collectively at $100,000, to be awarded to students at the University of Calgary and SAIT.

“A gift like this is going to enable us to provide a top-notch education to our students,” says Jyoti Gondek, director of the Westman Centre for Real Estate Studies at the Haskayne School of Business. “We are super excited about this.”

Brookfield Residential Acquires Albi HomesA win for both companies and their customers

ABOVE LEFT: (L-R) TRENT EDWARDS, CHIEF OPERATING OFFICER AT BROOKFIELD RESIDENTIAL; ALAN NORRIS, PRESIDENT AND CHIEF EXECUTIVE OFFICER OF BROOKFIELD RESIDENTIAL; ALLAN KLASSEN, PRESIDENT AND MANAGING PARTNER OF ALBI HOMES; AND TOM MAURO, FOUNDER AND CO-CHAIR OF ALBI HOMES, AT THE ANNOUNCEMENT THAT BROOKFIELD RESIDENTIAL HAS AGREED TO PURCHASE ALBI HOMES. PHOTO CREDIT: BROOKFIELD RESIDENTIAL

ABOVE RIGHT: (L-R) ALAN NORRIS, PRESIDENT AND CHIEF EXECUTIVE OFFICER OF BROOKFIELD RESIDENTIAL; TOM MAURO, FOUNDER AND CO-CHAIR OF ALBI HOMES; DEBRA MAURO, CO-CHAIR OF ALBI HOMES; JYOTI GONDEK, DIRECTOR OF THE WESTMAN CENTRE FOR REAL ESTATE STUDIES AT THE HASKAYNE SCHOOL OF BUSINESS; AND TRENT EDWARDS, CHIEF OPERATING OFFICER AT BROOKFIELD RESIDENTIAL, AT THE ANNOUNCEMENT OF FIVE NEW STUDENT SCHOLARSHIPS PROVIDED BY BROOKFIELD RESIDENTIAL IN RECOGNITION OF THE MAUROS. PHOTO CREDIT: BROOKFIELD RESIDENTIAL


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Over the years Chris Tutty has worn many hats: artist, actor, marketer, philanthropist, realtor, designer and geologist. But from the time he was a young kid colouring on walls with crayons, one hat always fit best.

“I think my real calling was always art,” he says.

Tutty’s art is as diverse as he is, ranging from abstract art to wildlife to celebrity portraits in a variety of mediums. And over the years he has used his talents in all areas to help raise awareness and money for an assortment of charities. His amazing art pieces are often featured in silent and live charity auctions, and Tutty donates at least half of the proceeds to the causes.

Tutty’s grandfather passed from prostate cancer and his father is battling the disease, so cancer causes are close to his heart.

“I donate all of my art to these ones. I’ve been going to the Bill Brooks event for about 10 years and I’ve raised well over $50,000 for prostate cancer through it,” he says.

Many other charities and causes including the Flames Foundation, CJAY 92 Kids Fund, Trout Unlimited and the Waterkeeper’s Alliance, benefit from Tutty’s generosity as well. In the last few years alone, he has generated and contributed around $200,000 to local charities.

As co-founder of YYCharity Inc., a foundation that organizes and supports charity events in the city, Tutty is able to help a broader spectrum of causes. His involvement recently earned him an international Vigor Award for his humanitarian efforts. With successful events like Help the Sick with St. Nick and the Masquerade Ball, Chris Tutty is making a difference one event at a time. And he invites organizations looking to donate to these events or those needing the help to reach out to YYCharity.ca.

“I have a dream job,” he says. “I love Calgary and if organizations want help, I’m happy to do what I can.”

Local Artist Gives Back

ABOVE: CHRIS TUTTY, AND ONE OF HIS CELEBRITY PORTRAITS.

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OFFTHE

Sunshine Village Ski and Snowboard Resort has always been home to Canada’s best snow and now it’s also home to Canada’s first chairlift with heated seats. The Teepee Town LX lift, located on Lookout Mountain, will be ready in time for the 2015-16 ski season and comes complete with orange bubble covers, footrests and heated seats.

The new lift will move as many as 1,200 skiers and riders up the mountain per hour at a speed of 5.08 metres per second getting folks up the lift in less than five minutes, compared to the old Teepee Town double lift which ran 730 skiers and riders up the mountain per hour.

Sunshine Village worked closely with Parks Canada to obtain a building permit issued for construction starting August 2014 following an extensive environmental impact analysis. Mitigation techniques were used throughout construction including the use of helicopters and a walking excavator designed to minimize the impact on vegetation and wildlife in the area.

“Sunshine is committed to delivering exceptional guest experiences and this addition to the resort will clearly demonstrate our focus on providing comfort and value to our guests,” says Dave Riley, chief operating officer for Sunshine Village.

Sunshine Village boasts the longest non-glacial ski season in Canada, open from November until mid-May each ski season and offers a wide range of terrain for skiers and riders, an award-winning ski and snowboard school, six on-mountain restaurants, three retail shops and more.

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MNP LLP, a leading national accounting and business consulting firm, has a new CEO with Jason Tuffs, CPA, CA, stepping into the leadership role effective October 1, 2015.

Daryl Ritchie, who will remain as chairman of the board, says the firm’s CEO leadership transition had been in the plans since 2009. “We knew the next CEO must believe in and understand our values and culture, be committed to the mid-market and have the appropriate experience to take on the role. The selection of the new CEO was a rigorous process as we weren’t just looking for a great CEO, we were looking for a great ‘MNP CEO,’” says Ritchie.

When Ritchie was appointed CEO in October 1998, MNP was the 10th largest accounting firm in Canada, with fees of $41 million and a staff count of just over 400. Fast forward 17 years, and MNP is the fifth largest firm, with fees of $600 million and a staff of over 3,500.

“I don’t believe we could have achieved the same success we have without him at the helm,” says Tuffs. “Daryl had a vision very early on about where MNP needed to go and what we needed to do to get there. For Daryl it was never about being the largest firm, but being the best – the pre-eminent, full-service mid-market accounting firm throughout Canada.”

And Tuffs has the right experience to build on the strong foundation. After gaining valuable international experience working abroad for five years, Tuffs returned to Canada in 2004 to begin his career at MNP; leading the firm in developing its public company practice. In late 2009, Tuffs became regional managing partner of Calgary operations. He was appointed to the board of directors in 2011 and took on the role of executive vice president of B.C. region in 2013. Tuffs was also a member of MNP’s strategic planning committee in 2015.

According to Tuffs, MNP has tremendous opportunity in all markets to build upon the firm’s strong history, culture and foundation, adding new offices, people and expertise.

“But for MNP it’s not about becoming the fourth largest or the third largest or the second largest. It’s about continuing to serve our clients’ evolving needs, having the resources, having the talent and being in strategic markets, be they rural or urban, while retaining our cultures and values. That has been the factors to our past success and will continue to drive the future of MNP.”

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Each year, the dynamic Calgary and area chapter of the Association of Fundraising Professionals (AFP) tries to do the difficult: recognize and award some special,

spirited, caring and generous Calgary individuals, groups and businesses. The difficulty is that spirited, caring and generous Calgary individuals, groups and businesses usually don’t like to be recognized and awarded. The giving back comes naturally and from the heart.

More than 30,000 international AFP members in 260 chapters – from Hong Kong, Boston, Jakarta and Brazil to the Silicon Valley, Cape Breton, Guadalajara and Calgary – designate a mid-November date as National Philanthropy Day (NPD) to acknowledge the vital role philanthropy plays in their communities.

And when it comes to a caring community and the recognition, Calgary is in a league of its own.

“According to Statistics Canada, two of the most coveted postal codes in Canada for a combination of wealth, volunteering and generosity are in or near Calgary (T2S and T3Z),” says Wayne Steer, director of fund development at Fresh Start Recovery Centre and president of the Calgary and area chapter of AFP.

“The January 2015 edition reports that Alberta is consistently above the national average and among the top five provinces for volunteers and volunteer hours. As for ‘charitable giving’ in Canada, Alberta has an 85 per cent donor rate compared with 83 per cent in Ontario and 78 per cent in British Columbia.

“The average annual donation by Albertans was $863 – more than 62 per cent higher than Ontarians and almost 23 per cent more than British Columbians. Combining these factors, the case could be made that Calgarians – on average – are some of the most generous philanthropists in Canada.”

Canada was the first country in the world to formally legislate National Philanthropy Day, when most cities salute one community philanthropist.

Underscoring the generosity in this city, Calgary is the only Canadian chapter that devotes over a week (this year it was Nov. 4-13, 2015) to recognize local philanthropists and also created the Generosity of Spirit (GOS) Awards to honour seven philanthropists – individuals, families, businesses and groups – whose giving back helps make Calgary a better place.

GenerousThe

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THE GENEROUS CITY // COVER

ABOVE: WAYNE STEER, DIRECTOR OF FUND DEVELOPMENT AT FRESH START

RECOVERY CENTRE AND PRESIDENT OF THE CALGARY AND AREA CHAPTER OF AFP.

The 2015 Generosity of Spirit Awards

BY JOHN HARDY


On various levels, Alliance Pipeline is a special organization, having a special year.

On a business level, despite the lingering downturn and overall energy sector perception, the industry knows and respects Alliance for its primary role: transporting 1.6 billion cubic feet per day of rich, natural gas through its integrated Canadian and U.S. natural gas pipeline system, from northeastern British Columbia and northwestern Alberta, underground through Saskatchewan, North Dakota, Minnesota and Iowa to its heart of the U.S. Midwest market destination in Chicago.

On a community and people level, Alliance Pipeline has been recognized with the 2015 Calgary Corporate Philanthropist GOS Award. “Giving back and supporting our communities is a vital priority for our organization,” says president and CEO, Terrance Kutryk. “It was an honour just to be nominated.

“After all, Alliance has more than 3,800 kilometres of pipe, passing through more than 150 different communities. And we have a crucial commitment to innovate and sharpen the focus of our giving back, responding to what our stakeholders have determined is important for them. Receiving the GOS award is a testament about what can be achieved when the company and its employees are focused on achieving a truly meaningful impact on Calgary.”

Kutryk is upbeat, high-energy and supercharged about 2015 also being an exciting and milestone year for his company. Not so much a look back on Alliance’s 15th anniversary as much as the meticulously planned and orchestrated launch of, what he enthusiastically calls, “the new Alliance.”

“Of course, the pipe was already in the ground. But as of December 1, we are a reinvented organization,” he explains with much detail and industry-speak. “We have leveraged our assets, our capabilities and our reputation. In today’s natural gas industry, it’s all about optionality. Especially in challenging times, customers are looking for optionality. And the new Alliance is better positioned than ever to provide it.”

The reinvention of Alliance Pipeline has been a two-year mega-project and a challenging and multi-level feat of seamless planning, reorganization and implementation,

while the company continued business as usual. “Transform” is the elaborate, internal master plan that outlined the four main areas of the Alliance Pipeline reinvention:

• the commercial and regulatory redesigning of services

• the re-engineering of core business processes

• the upgrading and enhancing of pipeline technology

• people readiness: ensuring that all staff are properly briefed and ready for ‘the new Alliance’

With all the positives that surround the new Alliance, Terrance Kutryk is careful and adamant to stress some company aspects that will absolutely not change. “Safety – absolutely and unconditionally! We continue to maintain and enhance all aspects of safety in our organization. Our goal is, and always has been, zero incidents. We continually focus on the utilization of our safety management systems, the training, the surveillance and the integrity that we have the safest operation.

Alliance Pipeline | Corporate Philanthropist


ABOVE: TERRANCE KUTRYK, PRESIDENT AND CEO OF ALLIANCE PIPELINE.

PHOTO BY EWAN PHOTO VIDEO.


“Some of our business best practices will also not change,” he emphasizes. “Alliance enables rich gas producers to maximize the value of their product. We can transport natural gas and natural gas liquid, along with the methane gas stream. No other pipeline system can transport both. And it allows producers to get a higher net-back.”

Pipeline systems are the safest method of transporting hydrocarbon products. It’s an undisputable industry fact that is also an Alliance competitive edge.

“Because new pipeline technology was just evolving when the company was formed in 2000, Alliance was leading edge from the get-go, incorporating various new technologies and designs that were relatively new for pipeline systems,” he recalls.

“For example, our 36-inch diameter pipeline walls are 20 to 50 per cent thicker than the walls of most operating pipelines. It helps prevent damage from external forces and it reduces the possibility of failure caused by corrosion. And the thickness allows for richer gas to be shipped at higher compression, and creates a dense gas that allows producers to ship more product and yield greater returns.”

Despite a rocky and challenging 16 months for the energy sector, Kutryk is knowledgeable, focused and somewhat natural gas-biased when referencing his company’s first 15 years in business as a positive natural gas success story.

Although natural gas drilling is also in a slump, there are Alliance Pipeline positives. “Our pipeline moves liquids-rich gases like ethane, propane, butane and pentane that still command prices similar to oil. There is consensus that the future of liquids-rich gas in Western Canada is lucrative.

“The new Alliance is in the right place at the right time,” he points out. “We are uniquely designed to allow rich gas producers to maximize the value of their product.

“With low gas prices, producers gravitate toward areas where they can still make some money, in liquids-rich gas plays, like the Duvernay and the Bakken. Producers ship liquids-rich gas to Chicago, instead of processing it in Western Canada. The plant then strips the liquids and sells them in the local market or moves them to other markets, like the U.S. Gulf coast for export overseas, where prices are higher.”

As the gung-ho and industry-respected senior executive emphasizes, there is one other key aspect of the new Alliance focus that will not change: the solid commitment to community and giving back.

In addition to Alliance’s Empowerment Program and the Charity Partners Program, some of the company’s solid involvements in the Calgary community include Brown Bagging for Calgary’s Kids and Inn from the Cold. Alliance Pipeline also continues to be a strong supporter of Calgary’s Youth Central and the Youth Volunteer Corps (YVC) program, providing opportunities for Calgary youth to experience volunteerism and philanthropy first-hand, while gaining valuable skills and knowledge about the Calgary community.

“Giving back to our community is at the core of all we do,” Kutryk underscores with conviction. “It’s difficult to measure ROI on giving back to the community. It’s so much more than writing a cheque. The company and our employees are active and involved.”

[KUTRYK] EMPHASIZES, THERE

IS ONE OTHER KEY ASPECT OF

THE NEW ALLIANCE FOCUS

THAT WILL NOT CHANGE:

THE SOLID COMMITMENT TO

COMMUNITY AND GIVING BACK.


ABOVE PHOTO: ALLIANCE PIPELINE, RECIPIENT OF THE 2015 CALGARY

CORPORATE PHILANTHROPIST GENEROSITY OF SPIRIT AWARD.

PHOTO BY MONIQUE DE ST. CROIX

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or [email protected]

CANADIAN BUSINESSES Are Facing More Challenging

Tax Environments

C o r p o r a t e T a x • I n d i r e c t T a x • I n t e r n a t i o n a l T a x • T a x C o n t r o v e r s y • S R & E D

http://www.mnp.ca


Friendly and outgoing nine-year-old Matthew Carrington can’t understand what the fuss is about. He simply loves people. “I just like helping people. It makes me feel

warm inside,” he says.

Although it was likely always his nature, his special caring was accented during the several months when he lived at Ronald McDonald House® Southern Alberta (RMH) with his little brother Ryan. Sadly, Ryan passed away.

Enjoying the families at RMH and helping with activities and raising funds became part of Matthew Carrington’s life. “Everyone at the house is so nice and friendly and it feels like a second home to me.”

Whether it’s helping to make Thanksgiving dinner for the 23 families who stay at RMH, creating the Pull Tab Program to raise funds, helping to organize and participating in the Rock the House Run, getting donations to buy gingerbread houses for everyone at Christmas and the many times he just drops in unannounced to have fun or spontaneously bring gifts, Carrington is always enthusiastic, high energy, personable and truly inspirational.

“I enjoy it and I think it makes the kids at the house happy,” he smiles. “When I grow up, I would like to help people. Maybe a scientist, or an inventor, or an explorer. Or maybe the boss at Ronald McDonald House!”


TOP PHOTO: THE DYNAMIC GROUP OF 11 CALGARY-AREA HOMEBUILDERS. PHOTO BY MONIQUE DE ST. CROIX

BOTTOM PHOTO: MATTHEW CARRINGTON

Visionary Builders | Philanthropic Group

Matthew Carrington | Youth Philanthropist

“WE COMPETE

FIERCELY BUT, MOST

IMPORTANTLY, WE

ARE ALL PASSIONATE

ABOUT GIVING BACK

TO THE COMMUNITY.”

~ ALAN NORRIS


Calgary is fortunate to have a legacy of many successful, generous and caring people. Few achieve true icon status,

on various Calgary levels. John Forzani did.

With guts, determination, creativity and much hard work, Forzani was a tremendously successful and unanimously respected business leader – best known for SportChek and as part owner of the Stampeders and 11 other businesses – and someone who may have found the elusive 25th hour in a day, considering his many community involvements and generous giving back.

Just to name a few … he created the Forzani Group Foundation that is a generous supporter of Calgary Health Trust and funding for Calgary hospitals in areas such as women’s health, neonatal intensive care units, cardiac sciences, vascular surgery and established the MacPhail Family Colon Cancer Screening Centre, which sees approximately 10,000 patients every year.

John Forzani passed away in October 2014 but it’s unanimous: he was a dynamic Calgarian who was larger than life.

“He was a natural,” says his wife of 44 years, Linda Forzani, with positive emotion. “He was sharp, smart, witty, engaging and quick on his feet. He had an exceptional memory and could see the big picture and what it took to make things happen.

“And he had such a sense of pride about Calgary,” she recalls. “He always raved about what a progressive and active community Calgary is.”


PHOTO, THIS PAGE: LINDA FORZANI ON BEHALF OF HER LATE HUSBAND, JOHN. PHOTO BY MONIQUE DE ST. CROIX

John Forzani | Lifetime Achievement Philanthropist

“I invited them for lunch, a cheap lunch in my office, so we can all get together and make a much-needed difference

in Calgary,” recalls Alan Norris, president and CEO of Brookfield Residential Properties. “We compete fiercely but, most importantly, we are all passionate about giving back to the community. This was a perfect opportunity for us to cooperate, do what we do and, together, build homes for the homeless.”

The dynamic group of 11 Calgary-area homebuilders – Albi Homes, Brookfield Residential, Calbridge Homes, Cardel Lifestyles, Cedarglen Living Inc., Homes by Avi, Hopewell Residential, Jayman Group of Companies, Morrison Homes, StreetSide Developments: A Qualico Company, and Shane Homes – enthusiastically agreed.

They joined forces and are donating $15.4 million to the Calgary Homeless Foundation (CHF), as part of the RESOLVE Campaign, providing affordable rental housing for 3,000 vulnerable and homeless Calgarians.

Combined with provincial funding, the group is building eight apartment buildings of similar design in different locations around Calgary.

“It is such a natural and vital linkage to our industry,” Norris points out. “We are all about building homes. And giving back to our community is simply the responsible and right thing to do. Besides, it’s nice to see what can happen over a cold tuna sandwich!”


Johnston Morrison Hunter and Co. (JMH), the well-known Calgary-based chartered accounting firm, is not only

committed to giving back to help make Calgary a better place, but it is a superb business example of paying-it-forward.

Three years ago, the company approached Mount Royal University and invested in innovation and entrepreneurship, by creating the JMH LaunchPad Program.

Each spring, students from across the Mount Royal campus are invited to present their innovative ideas to a panel of judges and have the chance to earn up to $10,000 in prize money to be put towards their entrepreneurial endeavour. In addition to the funding, JMH also commits valuable hands-on involvement with students in the program.

It’s win-win logic. For entrepreneurs and first-time business owners, the excitement of starting their own venture often overshadows the necessity of proper accounting. So JMH follows the students throughout their first year – helping with the setup of accounting procedures, providing training and tax services free of charge.

“It’s so much more than writing a cheque,” explains JMH partner, Jerry Gartly. ”We are solidly dedicated to back it up by providing the students with our professional time and involvement with important aspects like hands-on help, guidance and mentoring.

“After all, we’re also investing in our industry’s future.”

Susan Riddell Rose is an upbeat, tireless, high-energy and personable Calgary-booster. By day, she is the hectically busy and in-demand president and CEO of Calgary’s Perpetual Energy Inc. After

hours, she volunteers and donates her time and money to help make Calgary a better place.

“Corporations are people. Communities are made up of people. And it’s all about investing in our community,” she says with a warm smile. “We have superb organizations, like the United Way, which highlight needs in the community and bring together people of like-minded thought and inspire collaboration. The more we’re engaged with the organizations, the more we know and can get involved in our communities.”

She first volunteered with United Way during the 2011 citywide campaign, leading the fundraising charge and lending her time, resources and her voice in mobilizing the efforts that raised a record $54 million. She is currently the board vice-chair of the organization.

Sue Riddell Rose and her husband, Mike, have given consistently and generously to United Way for more than 20 years and are among Calgary’s largest annual donors. In 2011 they provided a transformational gift of $1 million to two initiatives with tremendous impact on the lives of Calgary youth.


Johnston Morrison Hunter and Co. (JMH) | Small Business Philanthropist

Susan Riddell Rose | Doc Seaman Individual Philanthropist

TOP PHOTO: JOHNSTON MORRISON HUNTER AND CO. (JMH)

BOTTOM PHOTO: SUSAN RIDDELL ROSE

PHOTOS BY MONIQUE DE ST. CROIX


The Sevcik family has a passion! Although they walk the walk and live it year round, the highest profile example of the

family’s generosity and caring is the popular, unique (and fun) semi-annual Calgary special event known as Oil Change Day.

More than 25 years ago, Calgary’s Dale Sevcik graduated with a SAIT mechanics licence and chased the dream of opening his own shop. For various reasons, it didn’t work out. He started working as a driver with Calgary Transit. But the passion for helping people endured.

Twice a month, for the last eight years, Dale and Barb Sevcik, their terrific family and a busy group of volunteers fill their cul-de-sac, servicing more than 50 vehicles at no-charge, for needy Calgarians.

It’s hectic, it’s generous, it’s exciting, it’s appreciated … and it’s fun. Together with volunteers, Dale is in the garage, doing oil changes. Barb is in the kitchen, prepping breakfast and lunch for “the customers.”

“Seeing the smiles on their faces is the ultimate feedback,” Barb Sevcik beams. “You don’t need to open your wallet to make a difference. You just need to open your heart. Money helps but it’s the human component – the face to face, a smile, a hug and a kind word that encourages the human spirit. It’s the essence of charity.”

Philanthropy Awareness WeekNational Philanthropy Day® – November 4 – 15, 2015

Thank you to our generous sponsors! You make this celebration possible.

Professionals ForumPresented by:

National Philanthropy Day® LunchPresented by:

Luncheon & Awards Concurrent Sessions

Generosity of Spirit™ ReceptionPresented by:

Doc Seaman Individual Philanthropist Venue & Wine

MEDIABRONZESILVER ALUMNI

Black FundDevelopment Inc.

Calgary Chamber ofVoluntary

Organizations (CCVO)

Canadian Associationof Gift Planners

(CAGP)

Calvista LLP

EVENT & TECHNOLOGY


The Sevcik Family | Philanthropic Family

PHOTO, THIS PAGE: THE SEVCIK FAMILY. PHOTO BY MONIQUE DE ST. CROIX

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CMY

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http://www.rgo.ca


REAL ESTATE ISSUES // REAL ESTATE

Some are more affected than others. But no doubt about it, on various levels, 2015 has been a bumpy ride for most Calgarians.

“Single-family new home sales will finish about 40 per cent lower than 2014, and about 30 per cent lower than five years ago,” says Mike Selinger, the Calgary regional president of Cardel Homes, one of Calgary’s most respected homebuilders.

In Calgary, as in most communities that are dynamic business hubs, the economy, employment stats, industry situations and consumer confidence are vital factors when it comes to the domino effect of local economies. When times are good, they are very good. When the going gets tough, sometimes the tough get going, and often they just tread softly.

Selinger’s Calgary stats underscore that a key trigger of Calgary uncertainty is – real estate. Particularly the numbers and trends of new and resale home sales are a sequenced and telltale reflection of what kind of a year Calgary has had.

The situation is much more immediate and magnified with commercial real estate, mostly in the downtown core. The

sublease, vacancy and absorption numbers are consistent and unanimous: Calgary office space has been hit hard. Many downtown-based businesses have re-evaluated, revised, reduced or entirely given up office space.

On a cautious consumer confidence level, the sales of new homes, condos and town houses have a more subtle domino effect on the business of selling fridges, stoves, TVs, couches, lawnmowers, snowblowers and cars.

Unlike employment, industry and economy conditions that quickly and directly impact commercial real estate, new home and resale home activity isn’t as glaring or exclusively driven by industry flux and the economy.

“The number one driver of the residential real estate market is the consumer,” says the knowledgeable Tim Logel, president and partner of Cardel Lifestyles. “What can the customer afford to buy, based on savings and qualifying income? Somehow, regardless of the economy, we always have a marketplace. For example, if there is a well-designed condo, in a good location, for under $275,000, it sells quickly. Even when there is lower than $50 barrel of oil. People buy what they can afford to buy.”

BY PARKER GRANT

IssuesReal Estate


Despite a temporarily sluggish economy or job security jitters, builders and real estate professionals suggest the solid and consistent key factors for real estate activity are value and affordability.

“Keeping the value of a home affordable is vital,” Selinger says. “But, especially in Calgary, there is tremendous pressure on affordability due to rising costs. Fortunately interest rates have remained attractive, but for how long?”

He emphasizes that the ongoing problems in the energy industry – still the lifeblood of the Calgary market – has had a big impact over the past year, including affecting migration to Calgary, resulting in a tough to measure drop in demand for housing. He cautions, with some genuine optimism, that, although the industry downturn and the ongoing low price of oil are major Calgary issues on various levels, the energy sector routinely deals with cycles. The turnaround and recovery will happen, hopefully in 2016, and ultimately give Calgary real estate a boost.

Graham Boyce, president and COO of Jayman MasterBUILT, admits that the dragged-out oil slump is a serious factor – but not the only factor – impacting area real estate. “Especially in the past 16 months or so, the economy, oil prices, employment, economic uncertainty and the trend of Calgary migration have had significant impact.

“We don’t see oil pricing rebounding quickly and we’re hopeful, but not optimistic, about a 2016 real estate turnaround,” he warns, because although it is a crucial problem for Calgary real estate, it is, by far, not the only problem. Downturns in Calgary real estate are also issue-driven.

“There is a very serious affordability problem happening in Calgary,” Boyce warns. “It is caused mostly by the city controlling the availability and inflated price of lots.”

The Calgary Real Estate Board (CREB) has a totally different expertise and perspective about Calgary real estate. CREB tracks and analyzes the listings and sales activity and prices of only resale homes.


SELINGER EMPHASIZES THAT THE ENERGY INDUSTRY HAS HAD

A BIG IMPACT OVER THE PAST YEAR, INCLUDING AFFECTING

MIGRATION TO CALGARY, RESULTING IN A TOUGH TO MEASURE

DROP IN DEMAND FOR HOUSING.

TOP LEFT: MIKE SELINGER, CALGARY REGIONAL PRESIDENT OF CARDEL HOMES.

TOP MIDDLE: GRAHAM BOYCE, PRESIDENT AND COO OF JAYMAN MASTERBUILT.

TOP RIGHT: TIM LOGEL, PRESIDENT AND PARTNER OF CARDEL LIFESTYLES.


According to Corinne Lyall, CREB president and owner of Royal LePage Benchmark, “Buyers are driven by their lifestyle and budget. Ideally, homebuyers prefer turnkey properties that are accessible to amenities. Depending on whether they have families, they may want to be close to schools and parks. If they are single and want to be close to restaurants and bars, and they would potentially look at being downtown or inner city.

“Those that want an active lifestyle, choose to be on the west side, so they can have easy accessibility to the mountains,” she touches on the various Calgary supply-and-demand real estate trends. “What buyers are looking for seems to be property that only requires cosmetic upgrades. They want to have easy access and in some communities walkability to their shopping and other amenities.

“Buyers are not just looking for a home, but a community that fits their lifestyle. Developers are keeping a close eye on this. They acknowledge that certain features are more important to specific demographics than others, and builders are incorporating this into their plans. It’s interesting that Calgary developers are now incorporating aspects like retail, entertainment and grocery services in communities, and creating a mini-town, so there is less need to drive to other areas,” she says.

“This is also happening with some downtown Calgary condos, above commercial retail space. It is convenient for consumers and it also supports local retailers. It’s a win-win and attracts more people to that community.”

She agrees that while Calgary real estate listings and sales figures tend to fluctuate, they are also resilient. Despite market highs and lows, Lyall acknowledges that, for Calgary resale and new home real estate, 2015 has been an unusually challenging year.

“As long as we are being affected by the decline in oil prices and the resulting unemployment,” she looks ahead, “we anticipate lower 2016 real estate sales than we have had in the last two years, and a downward pressure on pricing. The situation is so unique and unusual that it’s difficult to forecast. It goes without saying that we will need to see a steady and significant trend in the rise of oil prices to indicate a true turnaround. It would certainly boost employment and continue to attract people to Calgary (and Alberta) for jobs.”

Logel agrees. Considering value, affordability, low mortgages rates and other real estate positives, turnaround is the ultimate key for a bounce back for new home sales. “Some say a turnaround in demand is already happening in the Calgary market. But the real turnaround will be in tandem with higher crude prices.

“While interest rates are a big factor for consumers, a stable job market is important for buyers to benefit from the competitive pricing, the incentives and the good selection of new home product in the Calgary market.

“Even though the oil slump is lasting longer than expected and it definitely affects people’s concerns about the local job market and economy, based on my 35 years of professional experience in housing, including five downturns, now is the best time to buy,” he says with positivity.


“IT’S INTERESTING THAT CALGARY DEVELOPERS

ARE NOW INCORPORATING ASPECTS LIKE RETAIL,

ENTERTAINMENT AND GROCERY SERVICES IN

COMMUNITIES, AND CREATING A MINI-TOWN,

SO THERE IS LESS NEED TO DRIVE TO OTHER AREAS.”

~ CORINNE LYALL

ABOVE: CORINNE LYALL, CREB PRESIDENT AND OWNER AND PRESIDENT OF

ROYAL LEPAGE BENCHMARK.


Stéphane Attal is the CEO of EMSCAN. Attal joined EMSCAN in 2010, and was drawn to the company because of its unique technology and commercial appeal that was

just waiting to be properly marketed to the world. It was “Irresistible!” exclaims Attal. EMSCAN develops and sells fast economical ‘chambers on the desktop’ for printed circuit board engineers and antenna designers to test electromagnetic emissions; reducing, if not eliminating, the need for an anechoic chamber. These solutions are based on patented fast very-near-field magnetic measurement techniques. The company enables accelerated time-to-market for PCB engi-neers, antenna designers and wireless engineers. Attal is thankful and proud of the recognition of not just himself, but of his employees’ hard work in helping make this a global export technology. Attal and EMSCAN play an integral role in developing Alberta’s tech market and expanding horizons. “Alberta must focus on promoting all non-oil and gas related goods and services worldwide to reduce its dependence on an uncontrollable commodity market; and promoting ex-port is also required in order to grow because the domestic market is limited,” he says.His advice for companies looking into exporting: “First timers can always rely on Canadian government commercial officers for their first understanding of the market, the players and the culture.”

Stéphane Attal | EMSCAN • Emerging Exporter

Sean Krakiwsky is the founder & CEO of Nanalysis, a company that develops and manufactures compact nuclear magnetic resonance spectrometers for

the laboratory instrumentation market.Founded in 2009, Nanalysis’ team of employees are located in Calgary where they perform all the R&D, manufacturing, marketing, and sales for the company. Krakiwsky describes launching a tech startup as “fun,” but his motivations are ho-listic, “Working with smart, sincere, persevering people in a creative process that ultimately benefits all stakeholders of a startup: employees, customers, partners, shareholders, and society as a whole.”On becoming a finalist, Krakiwsky says, “We are an export-heavy company with 90 per cent of our sales outside Canada, so it was a feeling of accomplishment to be recognized for this contribution to the Canadian economy. In order to maximize a market opportunity and grow a global business, exporting is the name of the game. Not only does exporting enable us to create a great busi-ness, it’s also important for the Alberta economy; not only for cash inflow but also innovation and the diversification of the economy.”His advice for companies looking to expand into exporting is, “Start early and take advantage of all the great Alberta and Canadian government trade services that exist.”

Sean Krakiwsky | Nanalysis Corp.• Advanced Tech and

Innovation• Emerging Exporter

2015CELEBRATING

EXPORTEXCELLENCE


Thane Russell is the vice president of business development and technology at Absolute Completion Technologies, an engineering, design and manufacturing company that has

developed a suite of products for downhole sand and flow control in oil and gas wells. “Basically, we help our customers build better wells,” smiles Russell. “We specialize in working closely with the customer to get a thorough understanding about their particular application, specific challenges and needs, so we can design and customize a solution.”The innovation-focused company recently unveiled a robotic machining cell, a 6,000 square foot fully automated system that is unique in Alberta. This cell is tailored to manufacture Ab-solute’s PremiumPort flow control valves, a technology that is capturing a considerable share of the global market for inflow and injection control. Another technology that wins significant international work for the company is MeshRite™. Russell worked closely with partners Amer-ican Metal Fibers in Chicago, and Schlumberger in Houston to acquire Absolute’s rights to produce and commercialize MeshRite, a sand filtration device that improves well production. MeshRite has been successfully deployed in 45 countries.Being on the cutting edge of technology to improve extraction of one of the world’s most valuable resources is exciting to Russell, CEO Jay Haskell, and the entire Absolute team. Absolute is proud that its products are labelled “Made in Canada,” and overjoyed to be recognized as a finalist.

Thane Russell | Absolute Completion Technologies Ltd. • O&G Service / Supply

Frank Burdzy is the president and CEO of Champion Petfoods, a company committed to making Biologically Appropriate™ pet foods from fresh region-

al ingredients. “Champion stands apart as an award-winning, independent Canadian pet food maker with a reputation of trust spanning more than a quarter century,” says Bur-dzy, who joined the company in 2010. “Our Biologically Appropriate™ nutritional philosophy represents a new standard of pet food designed to nourish dogs and cats according to their evolutionary adaptation to meat and protein-rich diets.”Burdzy is pleased to be a finalist. “I am proud of Champion Petfoods for, once again, becoming a finalist in the Alberta Export Awards. We are advancing our vision of being trusted by pet lovers worldwide.”On exporting, the leader states, “The made-in-Canada brand is recommended almost everywhere in the world. Exporting Alberta’s goods shows the world how proud we are of our foods.”Burdzy’s advice for future exporters is: “Do your homework. Business at home is just as important as business abroad. Build long lasting partnerships with people you trust. Rely on the government, trade associations, and financial institutions to help you enter new markets and be aware of regulatory requirements.”

Frank Burdzy | Champion Petfoods • Consumer Products

Thank you to our management team, employees, partners, and our valued clients — for your skills, efforts, encouragement and support.

Thane Russell,VP Business Development and Technology

CALGARY EDMONTON SINGAPORE

INNOVATIONS THAT ALLOW INDUSTRY TO BUILD BETTER WELLS

Sand Control | Flow Control | Erosion Controlwww.absolutect.com 403.266.5027 [email protected]

Thank you to our management team, employees, partners, and our valued clients — for your skills, efforts, encouragement and support.

Thane Russell,VP Business Development and Technology

CALGARY EDMONTON SINGAPORE

INNOVATIONS THAT ALLOW INDUSTRY TO BUILD BETTER WELLS

Sand Control | Flow Control | Erosion Controlwww.absolutect.com 403.266.5027 [email protected]

http://www.absolutect.com


Amanda Hehr and Naomi Le Bihan are the co-founders of Cru Juice, a company that blends and bottles a rainbow of

raw, cold-pressed juices that are packed with the planet’s most revered superfoods, making them abundantly accessible to all. “Raw, cold-pressed juice is a relatively new product category

in Calgary, so we’ve been able to help mould perception in this market through our community partners and com-munication strategy,” says Hehr. “We strongly believe in the benefits of eating and drinking raw and our goal is to bring these options to the masses in a convenient vehicle.”The founders are motived by their employees and customers. “They remind us that we have started a company that inspires those around us to live their best lives. We take the responsibility of employing over 50 individuals seriously, and are very proud to be helping to diversify Alberta’s economy and help people to live healthier lives.”Both are delighted to be an Alberta Export Award finalist, paving the way for other health-related companies to provide goods in – and beyond – Alberta.“There are tremendous benefits to exporting Alberta’s goods and services,” says Hehr. “With proper market research and strategic execution, access to new markets can increase sales and revenue potential as well as increase the ability to compete domestically.”

Amanda Hehr & Naomi Le Bihan | Cru Juice• Agriculture Food /

Beverage

Sam and Sandra Thiessen are the owners and operators of Beary Berry Honey, a company that raises its own bees, harvests and sells the unpasteurized

honey products.The company launched in 2006 after they experimented with honey and fruit, giving birth to the Beary Berry Honey brand. “As beekeepers, we were constantly dealing with price fluctuations in the honey market. As a result, we were looking for a new and innovative way to value-add to our honey to provide an alternative revenue stream and by doing so, set ourselves apart in the industry,” say the own-ers. On top of the honey they produce, which is available at 70 locations across Canada, they expanded into the beauty industry with their Bee Sense skincare line. “Alberta produces some of the best agricultural products in the world. Exporting Alberta’s products is both beneficial to Alberta’s economy and promotes our great province globally,” the Thiessens note.Their advice for companies looking to expand into exporting is as follows: “Alberta continues to provide great opportunities to grow your business globally. Keep following your dream, be open to change and never give up.”

Sam and Sandra Thiessen | Beary Berry Honey• Agriculture Food /

Beverage

EDMONTON INTERNATIONAL AIRPORT CARGOUse our expanding network to ship anything, anywhere in the world.

• Direct access to global markets: Take advantage of non-stop year-round access to major international cargo hubs and their connecting markets

• Import and export friendly: Access our on-site Canada Customs clearance and our Foreign Trade Zone designation with Port Alberta

• No shipment too specialized: Move high-value, time-sensitive and temperature-sensitive goods quickly and securely

• No shipment too big (or too small): Leverage our heavy weight and project cargo expertise, including handling of the world’s largest cargo aircraft

• Capacity ready: Multiple cargo aprons and 24/7 operations with no restrictions

flyeia.com/cargo

Air China Cargo’s first Canadian freighter destination – Edmonton Boeing 777F round-trip service

Shanghai – Edmonton – Dallas-Fort Worth, three times per week

EDMONTON INTERNATIONAL AIRPORT CARGOUse our expanding network to ship anything, anywhere in the world.

• Direct access to global markets: Take advantage of non-stop year-round access to major international cargo hubs and their connecting markets

• Import and export friendly: Access our on-site Canada Customs clearance and our Foreign Trade Zone designation with Port Alberta

• No shipment too specialized: Move high-value, time-sensitive and temperature-sensitive goods quickly and securely

• No shipment too big (or too small): Leverage our heavy weight and project cargo expertise, including handling of the world’s largest cargo aircraft

• Capacity ready: Multiple cargo aprons and 24/7 operations with no restrictions

flyeia.com/cargo

Air China Cargo’s first Canadian freighter destination – Edmonton Boeing 777F round-trip service

Shanghai – Edmonton – Dallas-Fort Worth, three times per week

http://www.flyeia.com/cargo


Bradley Fincaryk and Jode Himann co-founded Nemalux LED Lighting in 2003.

“The LED industry was in its infancy at the time. Being able to strategically set the stage, be my own boss and put to-gether an exceptional team to work with was a big part why I co-launched Nemalux,” says Fincaryk.

“We love photonics,” admits Himann. “The enormous amount of interesting applications for wavelength specific LEDs never ceases to amaze me. Nemalux has formed a partnership with the non-profit organization, Energy For All. We believe in sup-porting our community, locally and globally. We are participat-ing in solar lighting and clean water projects in Nicaragua and Tanzania, as well as educational programs for environmental stewardship and renewable energy in Calgary.” Both men are motivated by new challenges and solving problems. “Alberta has an abundance of resources and skilled people. Exporting allows for economic growth that improves Alberta’s international status and benefits every Albertan,” says Fincaryk. “We have a responsibility to the rest of the world to find solu-tions that will benefit the developed and developing countries that were not blessed with natural resources,” continues Himann.The entrepreneurs urge interested exporters to trust their intuition and seek out organizations that can help them with the logistics of entering new markets.

• Clean TechnologyBradley Fincaryk & Jode Himann | Nemalux LED Lighting

Quinn Holtby is the founder, president and CEO of Katch Kan, a company that works with oil and gas companies and drilling contractors to ensure

access to efficient, safe, proactive solutions. Katch Kan also provides consulting to enrich its client’s profits, processes and environmental protection mandates. Holtby launched Katch Kan in 1994. “I started in the oil patch when I was 18 and worked my way up. Along the way I witnessed many accidents and environmen-tal issues. I knew there had to be a better and safer way of doing things.” The founder’s motivation of protecting people’s lives and the environment has never wavered. “It’s important we do everything we can to limit the danger and ensure people get home at the end of their shift.”Holtby is humbled to be a finalist. “I didn’t start Katch Kan to gain recognition and each time it happens I am still taken aback. We have received awards for protecting the environment, innovation, entrepreneurship and safety. To be recognized as an Exports Awards Finalist is a privilege and another indication to us that Katch Kan is moving in the right direction. Albertans can compete on a worldwide level and we should. We can all be world-recognized innovators and make a difference.”

Quinn Holtby | Katch Kan Ltd.• O&G Service / Supply • Advanced Tech and Innovation • Manufacturing

We Facilitate Protecting Lives & Mother Earth

Find out more at katchkan.com8210 McIntyre Road, Edmonton, Alberta, Canada T6E 5C4 PH: (780) 414-6083 FX: (780) 414-6084 [email protected]

Alberta Export Award

I’m honoured to be a finalist of one of the Alberta Export Awards.

These prestigious awards pay tribute to the success and innovative approaches of Alberta export companies and I’m proud to have Katch Kan recognized among them.

As the president and founder of Katch Kan, I want to thank our customers and my team of committed employees around the globe for their commitment that our systems are making a difference for both the industry and the environment.

It’s been a tremendous year for awards.

Our joint efforts have allowed us to win the 2015 Oil & Gas Awards Canada Industry Leader award, the 2015 Oil & Gas Awards Canada Oilfield Services Company of the Year award, the 2015 Oil & Gas Awards Gulf Coast Excellence in Health & Safety award and the 2015 Canadian Environmental Technology Advancement Corporate West Clean Technology Innovation award.

Two decades ago, I founded Katch Kan on the strength of a product that was new to the industry.

Today, I’m proud and honoured that our organization is recognized for our contributions to the industry, the environment and our contributions to both the national and provincial economies.

Sincerely,

Quinn Holtby, Founder, President & CEO

Reliable, Responsible, Responsive, Respectful, Results

Keeping rig crews dry and safe during wet tripping procedures.











Sincerely,





Bradley Fincaryk and Jode Himann co-founded Nemalux LED Lighting in 2003.

“The LED industry was in its infancy at the time. Being able to strategically set the stage, be my own boss and put to-gether an exceptional team to work with was a big part why I co-launched Nemalux,” says Fincaryk.

“We love photonics,” admits Himann. “The enormous amount of interesting applications for wavelength specific LEDs never ceases to amaze me. Nemalux has formed a partnership with the non-profit organization, Energy For All. We believe in sup-porting our community, locally and globally. We are participat-ing in solar lighting and clean water projects in Nicaragua and Tanzania, as well as educational programs for environmental stewardship and renewable energy in Calgary.” Both men are motivated by new challenges and solving problems. “Alberta has an abundance of resources and skilled people. Exporting allows for economic growth that improves Alberta’s international status and benefits every Albertan,” says Fincaryk. “We have a responsibility to the rest of the world to find solu-tions that will benefit the developed and developing countries that were not blessed with natural resources,” continues Himann.The entrepreneurs urge interested exporters to trust their intuition and seek out organizations that can help them with the logistics of entering new markets.

• Clean TechnologyBradley Fincaryk & Jode Himann | Nemalux LED Lighting

Quinn Holtby is the founder, president and CEO of Katch Kan, a company that works with oil and gas companies and drilling contractors to ensure

access to efficient, safe, proactive solutions. Katch Kan also provides consulting to enrich its client’s profits, processes and environmental protection mandates. Holtby launched Katch Kan in 1994. “I started in the oil patch when I was 18 and worked my way up. Along the way I witnessed many accidents and environmen-tal issues. I knew there had to be a better and safer way of doing things.” The founder’s motivation of protecting people’s lives and the environment has never wavered. “It’s important we do everything we can to limit the danger and ensure people get home at the end of their shift.”Holtby is humbled to be a finalist. “I didn’t start Katch Kan to gain recognition and each time it happens I am still taken aback. We have received awards for protecting the environment, innovation, entrepreneurship and safety. To be recognized as an Exports Awards Finalist is a privilege and another indication to us that Katch Kan is moving in the right direction. Albertans can compete on a worldwide level and we should. We can all be world-recognized innovators and make a difference.”

Quinn Holtby | Katch Kan Ltd.• O&G Service / Supply • Advanced Tech and Innovation • Manufacturing











Sincerely,














Sincerely,




http://www.katchkan.com


George Fraser is the president of Garnet Instruments, a company that focuses on the measurement of liquid levels in all types of applications and spe-

cializes in the application of that measurement, as seen in their overflow control systems used by the trucking industry.Founded in 1993, Garnet Instruments was developed in response to Fraser’s view for his future. “My dad had his own company and I was motivated from a young age to do the same. I wanted to create new products that would benefit the world, as well as provide employment, grow the economy, provide a positive and encour-aging work environment and be able to contribute to charitable causes. Having my own company seemed to be the only way to fulfill these goals.”On exporting, Fraser says, “A lot of innovations that are developed here can benefit people living elsewhere; so when we export our goods, services and expertise, we are truly helping others around the world. The long-term effect is that this reputation for innovation and quality, in turn, drives more demand for Alberta-produced goods.”His advice for companies looking to expand into exporting is: “Understand your motivations for wanting to export and the advantages your product or service offers. Target specific geo-regions, and ensure you have the right person ‘on the ground’ in the targeted region(s).”

George Fraser | Garnet Instruments Ltd. • Consumer Products

www.garnetinstruments.com

Tank Truck Gauges, Spill Prevention & Related Equipment

Remote Monitoring & Controls

Thanks to the entire Garnet team for your hard work throughout the years!

Stationary Tank Gauges

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IMPROVE YOUR PRODUCTIVITY IMPROVE YOUR BOTTOM LINEWhether it’s a new process, a new piece of equipment or a new way of thinking, every organization needs

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IMPROVE YOUR PRODUCTIVITY IMPROVE YOUR BOTTOM LINEWhether it’s a new process, a new piece of equipment or a new way of thinking, every organization needs

something to be more competitive. NAIT can help. Through practical education, innovative technology

and manufacturing expertise we’re working with organizations to reduce their operational costs, improve

their productivity and ultimately—enhance their competitiveness.

Contact us to learn more.

NAIT Productivity Enhancement Services

780.471.7733 | [email protected]

nait.ca/PLC

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Darryl and Warren Nelson founded Nelson Environmental Remediation Ltd (NER) in 1992 to diversify their family’s

earth-moving company. Today, the energetic company delivers effective thermal soil remediation for a wide variety of conditions.

The Nelsons are proud to call themselves “first generation dirt cleaners, helping Mother Nature by cleaning contaminated soil and contributing to a healthier earth.” They are the only company capa-ble of delivering thermal soil remediation under the conditions they operate in. With a motto of “Clean Dirt, No Doubt!” the company’s services include site evaluation, planning and mobilization; soil excavation; material preparation; remedial treatment; reclamation and decommissioning; project closure and review. NER has devel-oped exportable expertise facilitating success across more than 12 time zones, remediating sites from the Arctic to the tropics.Achieving recognition as a finalist in the Alberta Export Awards is huge honour for Darryl and Warren who cite the “ability to make a difference with their lifetime of work” as reasons behind their motivation to continually develop and innovate their services. The Nelsons’ advice for emerging exporters is: “Never let immediate problems derail you from future goals and do not get discouraged by setbacks. Good things are worth the hard work and perseverance.”

Darryl Nelson, Warren Nelson | Nelson Environmental Remediation• O&G Service / Supply • Clean Technology • Emerging Exporter

Dwayne Lehman, president, and Jacob Groen, executive director, represent Streamline Automation, a company

offering cutting-edge technology and industry-leading support for the 3D CNC fabrication industry.

Streamline Automation launched in 1999 and is built around three goals: to empower creativity, inspire innovation and enrich knowledge. “Our mission is to nurture client success by enabling innovative production processes and sharing our wealth of industry knowledge and support,” says Groen. “Our clients have some of the coolest companies on the planet! They are the dreamers, the visionaries – the type of people who want to push limits, think big, and be the best,” says Lehman.The men recognize the importance of exporting and are thrilled to be a finalist. “Streamline Automation’s place as a finalist for the Alberta Export Awards is a great example of the growing recognition of the important role diverse and creative companies have in providing sustainable and scalable growth for the Alberta economy. It is a great honour to be a finalist and it is gratifying to receive recognition for our hard work and our success, particularly from such a prestigious body as the Alberta Export Awards.”Their advice for companies looking to expand into exporting is, “Think global and work local.”

• Manufacturing • Professional ServicesJacob Groen & Dwayne Lehman | Streamline Automation

Nelson Environmental Remediation is an Alberta based environmental solutions corporation. Our Thermal Desorption technology is an innovative ex-situ process for remediation of contaminated soils, sediments and sludges. Thermal desorption safely recycles contaminated soil from liability to valuable asset for reuse. Soil is preserved while eliminating liabilities of transportation, long term disposal and backfill importation.

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Nelson Environmental Remediation is an Alberta based environmental solutions corporation. Our Thermal Desorption technology is an innovative ex-situ process for remediation of contaminated soils, sediments and sludges. Thermal desorption safely recycles contaminated soil from liability to valuable asset for reuse. Soil is preserved while eliminating liabilities of transportation, long term disposal and backfill importation.

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» Onsite Service

» Guaranteed Results

» Cradle to Grave Site Management

» Liability Elimination

Call to discuss our “Clean Dirt, No Doubt!” guarantee Phone: 1-888-960-8222 Web: www.NERglobal.com

» Full service, turnkey operations for excavation, remediation and reclamation.

» Over 40 years of earth moving, soil handling and environmental construction, reclamation and remediation experience.

N e l s o n E n v i r o n m e n t a lR e m e d i a t i o n L t d .

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Daily Oil BulletinCanada’s most trusted and comprehensive website for analysis, insight and up-to-the-minute intelligence on industry trends and opportunities.

Oilsands ReviewThe most in-depth information on the oilsands industry enables decision makers to navigate a highly competitive landscape.

Oilsands project databaseThe Canadian Oilsands Navigator evaluates activity in the oilsands at a project level with integrated data, maps and analysis.

Online productivity toolsDatabases of cross-basin land sales, well licence and activity reports, interactive oil and gas maps, as well as project opportunity tracking resources.

DOB Intelligence Essentials is a suite of online tools that combines timely

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Geoff Lyon is the CEO of CoolIT Systems, a company specializing in direct contact liquid cooling (DCLC) technologies for the data centre, server and

desktop markets. “Geoff is an extremely smart and passionate individual. He lives and breathes the benefits of liquid cooling,” says company COO Randy Coates. The CoolIT Systems team has been developing the technology, products and market for 14 years, proving that you can be a success even if you don’t explode out of the gate. Making CoolIT’s technology an industry standard is what the company strives for and recognition like this always helps. “Getting nominated is a privilege. Our staff are the ones who deserve the credit. Selling millions in hardware with only 45 staff is a challenge. Our people are first rate. In 2014 we did $27 million in revenue with only one Canadian customer. Alberta is a great launching pad when your clients are in Asia and Europe.”Lyon’s advice for companies looking to expand into exporting is, “Find great partners and take advantage of Canadian government programs.”

• Manufacturing • Advanced Tech and Innovation • Consumer ProductsGeoff Lyon | CoolIT Systems

Dan Chartier is the president of Sphere Management Group and Kaizen Insti-tute Canada, a company that enables leaders to excel through a multitude

of project management and continuous improvement consulting services.The company started in 2008 as Sphere Management Group and has since grown to include Kaizen Institute of Canada as of 2014. The organization’s goal is to provide and respond to the need for professional project management at the highest levels of business. Kaizen Institute of Canada is privately owned by Canadians, does business coast-to-coast, and also has U.S. clients. “The basic challenge that every organization has, regardless of industry, is unrealized oppor-tunities for improvement. Period. Our mission is to help our clients realize their potential,” says Chartier.“Becoming a finalist has brought home the idea that our growth has only just begun,” he explains. This growth continues through 2016 as the entire organization will go through a rebranding to become Kaizen Institute. “We have world-class processes and projects in Alberta. Exporting the intellectual capital required to be successful in projects of this scale will help organizations be successful wherever we take it.” His advice for others looking to export is, “Be confident. Establish your base and then be bold about expanding your reach.”

Dan Chartier | Sphere Management Group/Kaizen Institute Canada • Professional ServicesKaizen Institute Canada is honored to be nominated as a finalist in the Professional Services category of the Alberta Export Awards and would like to thank its clients across North America for their incredible support! We also want to give recognition to our amazing group of Lean Consultants and Project Management Team who work hard every day to fulfill our commitment to “Realize your organization’s potential”.

Thank you

Senior Continuous Improvement Consultant Gautam Thakur at work in one of Kaizen’s client’s mining operations.

Suite 207, 5720 Macleod Trail SW Calgary, AB 403.452.1476ca.kaizen.com

Kaizen Institute Canada is honored to be nominated as a finalist in the Professional Services category of the Alberta Export Awards and would like to thank its clients across North America for their incredible support! We also want to give recognition to our amazing group of Lean Consultants and Project Management Team who work hard every day to fulfill our commitment to “Realize your organization’s potential”.

Thank you

Senior Continuous Improvement Consultant Gautam Thakur at work in one of Kaizen’s client’s mining operations.

Suite 207, 5720 Macleod Trail SW Calgary, AB 403.452.1476ca.kaizen.com

http://www.ca.kaizen.com

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GETTING JOB READY // CONTINUING EDUCATION

From the classrooms of SAIT, Bow Valley College and the Chiu School of Business to the University of Calgary and the Haskayne School of Business, continuing education (CE) courses and programs are constantly updated, relevant and more

popular than ever.

“Continuing education trends come and go, and we are very focused on always having a progressive attitude,” says Patrick Weinmayr, director of products and partnerships at SAIT. “There is a definite CE trend to people registering for programs and courses with the goal of wanting credentials: a piece of paper; CE courses that have a certificate. Mainly because there is awareness that contemporary CE programs can advance job futures and security.”

ABOVE RIGHT: PATRICK WEINMAYR, DIRECTOR OF PRODUCTS AND PARTNERSHIPS AT SAIT

GettingJob ReadyChanges in continuing education

BY DAN COOPER


Although education, at any level, including adult-geared continuing education, is rarely referred to as “a business,” there is no denying that it is a business. And like most businesses, being market relevant is vital. Continuing education must always target market supply and demand but the situation is challenging, because continuing education has two levels of consumers: employers and employees.

“The needs of industry are changing. CE programs and services must meet contemporary needs. It helps ensure that learners can graduate, ready to work in careers that are in high demand,” says Natascha Doiron, continuing education coordinator at Bow Valley College (BVC) and the Chiu School of Business.

“We live in the context of a global learning environment which requires institutions to constantly update and rethink their curriculum. Also, individuals want relevant skills that coincide with the labour market. Our content is continually evolving. And the various platforms we use enable students to connect either by their own self-directed efforts or facilitated through the institutions.”

A recent survey from the Canadian Education and Research Institute for Counselling (CERIC) found that while 71 per cent of employers agree about responsibility to provide career management programs for employees, only 29 per cent actually offered them. There is a huge gap in the skills training that workers need to move up the ladder and actual training that employers provide.

Whatever the specific education need and employment (or career change) situation, there is broad consensus in the continuing education field that CE courses and programs play a large role in filling this gap. Curriculums and enrolments show that CE students are from a wide range of disciplines, are passionate about learning and are looking for the newest information or skill that will lead them to the next level or opportunity on the job.

But being relevant means that CE must stay contemporary and ahead of the curve when it comes to delivering education that is meaningful to employees, their employers and the future of the workplace.


ALTHOUGH EDUCATION, AT ANY LEVEL, INCLUDING ADULT-GEARED CONTINUING

EDUCATION, IS RARELY REFERRED TO AS “A BUSINESS,” THERE IS NO DENYING THAT IT

IS A BUSINESS. AND LIKE MOST BUSINESSES, BEING MARKET RELEVANT IS VITAL.

The ability to handle adversity is just one of the things Bow Valley College grads excel at. Their knowledge, technical ability, and workplace skills combined with their can-do attitude will help you rise through good times and bad. Easy to see why 93% of our grads are working in their fields within 6 months of graduation. bowvalleycollege.ca

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The supply and demand of continuing education in Canada is highlighting five popular trends:

• Specialization versus generalization: Current thinking suggests that employees need to be generalists and specialists to remain marketable.

• Customized learning: Adult learners are holding full-time jobs while going back to school, as well as other commitments like family and social life. They demand and expect flexible options, particularly in online learning.

• Intrapreneurship: The idea of behaving like an entrepreneur while working within a large organization has become CE popular. More and more employers are looking for individuals who have an intrapreneurial – creative, self-motivated and “go get ’em” – attitude toward their career.

• Skills mismatch: The shortage of skilled workers is one of the biggest issues in Canadian business. A Conference Board of Canada report indicates a more than $24-billion annual loss in economic activity because employers cannot find people with the right skills to innovate and grow in today’s economy.

• New and emerging careers: Many of today’s fastest growing job opportunities didn’t exist five to 10 years ago. Employers and CE professionals sometimes call it job-readiness.

“CE must supply a variety of programs, reacting to workplace and industry trends, specific to each market,” explains Sheila LeBlanc, director of continuing education at the University of Calgary, “because each CE curriculum in a specific institution must target the needs of the students and the employers in that area. The students in different communities must be engaged in different ways. The needs of CE students in Victoria are likely much different than the needs of CE students in Toronto or Calgary.

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The Haskayne MBA.Calgary’s MBA.

MBA‘‘The Haskayne MBA

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HASKAYNE

ABOVE: SHEILA LEBLANC, DIRECTOR OF CONTINUING EDUCATION AT THE UNIVERSITY OF CALGARY.

“…EACH CE CURRICULUM

IN A SPECIFIC INSTITUTION

MUST TARGET THE NEEDS

OF THE STUDENTS AND

THE EMPLOYERS IN

THAT AREA.”

~ SHEILA LEBLANC

CONTINUING EDUCATION

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Now I have a diverse toolkit and the resources I need to effectively manage people.

“

Continuous leadership development is how emerging leaders develop their skills and how strong leaders get better.

Continuing Education Business Seminars help you learn, refresh, and refine your leadership skills, and stay as up-to-date as possible.

This winter, take a learning break. Enrol in a business seminar at the University of Calgary. Sessions run from one to three days, 8:30 am – 4:30 pm, at the main campus in Northwest Calgary, or at the downtown campus at 906 8th Ave. SW. Go online for seminar descriptions and fees.

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· Leading Yourself and Others Through Change | February 10 - 11

· Mastering Work and Life Satisfaction | February 3 - 4

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· Negotiating Skills for Women | March 8

· Power and Science of Coaching | February 25 -26

· Powerful Presentations March 9 - 11

· Reinventing Your Life from Ordinary to Extraordinary | February 8

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“A very popular, new trend is bundling courses: taking a series of courses, acquiring the skills and competencies and achieving a certificate in areas such as professional management, project management and business intelligence. Another area that is significantly impacting businesses of all sectors and sizes is big data.”

LeBlanc emphasizes that there is more information available than ever before, and companies have realized that it’s not enough to have just a handful of experts to interpret data that the company needs. Every function and department needs employees who can understand and act on the information that is now available. Companies are increasingly looking for skilled employees who can manage and interpret large data to help make better business decisions.

There are also interesting, new CE trends at the Haskayne School of Business. “Often it is situations where mid to

senior managers transition from being a technical manager to being a business manager and a leader,” explains Hugh Evans, director of Haskayne Executive Education. “They likely know their specific area of specialty well, but likely lack business system skills – marketing, strategy, leadership, change and risk management. So they target courses and programs to broaden and deepen the management systems of business.

“There is constant demand for people leadership, emotional intelligence,

team performance and topics such as operational excellence, lean thinking, business innovation, supply chain and others.”

Career trends, the economy, job markets and even lifestyles impact CE supply and demand.

“During an economic downturn, we always have an increase in CE applications,” Doiron points out. “Students take courses to increase their qualifications and employment prospects. But overall, BVC has seen a shift from more

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general courses to more industry-specific courses that promote applied knowledge and skill building. We have developed partnerships with numerous associations so that the courses are aligned with association certifications as well.

“With CE, demand always changes. Five years ago, computer, accounting, AutoCAD, HR and general business courses were popular. This year, computer, accounting and business courses are still popular but information technology (IT) related courses and industry specific courses like maintenance management professional courses have emerged as the hottest courses.”

Patrick Weinmayr underscores the fluctuations in demand for SAIT CE courses. “There’s an overall CE trend of students interested in more applied learning programs, deepening existing skill sets with more tangible (applied) learning. Someone who may have gone to university for English now wants to take the program in power technologies.

“SAIT business programs are now almost as in demand as energy but power engineering is still our most popular

program with business, construction, manufacturing and automation a close second.”

In Calgary, throughout Alberta and North America, online CE courses and programs are not only increasingly popular but turning out to be the CE education of choice.

LeBlanc points out that the most in-demand University of Calgary CE courses are English as a second language (ESL) for international and domestic students and professionals coming from abroad, professional management skills like oil and gas and construction, and health, safety, environment and project management.

“But our online courses have grown to be huge. Our CE business programs,” she says, “are nearly 50 per cent online.”

Weinmayr offers a caution. “Although we are increasing the supply of online courses and people like the flexibility, there is still a steady interest in the value of the in-class, peer experience, especially for applied learning with a lab, tools, equipment and sharing time with their peers. The demand for online may be levelling out.”

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1

NEWSWINTER 2015

Page 1 - Is Bigger Better?

Page 4 - One Voice

Page 6 - BOMA Insider

Page 8 - Live – Work - PlayTOC

By Sandy McNair

Is Bigger Better?A Fresh Look at Calgary’s Office Building Managers

One size and one approach will rarely suit everyone. With Calgary’s office market closer to a valley floor than a peak, this might be an appropriate

time to explore the merits of larger portfolios. Some focus on the “economies of scale” benefit of

being bigger, with emphasis on purchasing and pricing power with suppliers and the many trades involved in operating buildings so that they meet or exceed the expectations of occupiers, investors and other stakeholders.

Another view is that “competencies of scale” is the key benefit of being bigger. The ability to recruit, grow and retain the very best people by offering them challenging and rewarding work and career paths is being cited as a differentiator.

A third take is that culture and pace matter most and the firm that is “nimble and responsive” will outperform the rest regardless of size. Going further and with a nod to Darwin, perhaps it is the firm that most effectively evolves and adapts that will consistently thrive.

©2015 Altus InSite a division of Altus Group Limited, data as at October 25, 2015.

2

During the past 15 years – driven by the investment appeal of commercial real estate – ownership and management has become more concentrated. Pension funds, real estate investment trusts and publicly-listed real estate firms along with their subsidiaries and fee managers have become the largest managers in Calgary and across Canada. However, privately-held firms and funds have also grown and thrived as have niche or boutique operators.

Access to capital, both debt and equity, for acquisitions, upgrades, repositioning and repurposing is much less of a variable or constraint across small, mid-size and larger portfolios than it was 15 and more years ago.

Another driver is the ability to proactively listen to tenants and to identify and implement the key improvements that will materially impact tenant retention and financial performance. Portfolio size need not impact the commitment and culture needed to listen well and take appropriate action.

So enough with the opinions, what might the facts reveal? We have explored a three-by-three segmentation of the Calgary office market. First we look at the entire citywide inventory with class A, B and C combined, then the downtown market with class A, B and C combined and then only the downtown class A market. We then ranked the office building managers by size (total office area in each portfolio) and segmented them into three buckets – the top five, the next 10 and everyone else. Lastly we looked at the total inventory, the total amount of space available for lease and total amount of space currently vacant.

The results? Here are a few key findings:

• When looking at the entire Calgary office market, the top five manage 33 per cent of the inventory, the next 10 manage 33 per cent of the inventory and everyone else manages 34 per cent of the inventory.

• Continuing with the entire Calgary office market, the top five currently outperform (lower levels of available space and lower levels of vacant space) both the next 10 and everyone else. Everyone else currently outperforms the next 10. More specifically, the top five are underweight available at 26 per cent of the total and underweight vacant at 21 per cent of the total. The next 10 are currently overweight available at 42 per cent of the total and currently overweight vacant at 46 per cent of the total. Everyone else is even weight both current available and vacant at 32 per cent and 33 per cent of the total respectively.

• When looking at class A, B and C in downtown Calgary, the inventory is split with the top five at 49 per cent, next 10 with 34 per cent and everyone else with 17 per cent. The pattern of the top five currently outperforming, that is being underweight both available and vacant, continues with the next 10 being overweight and everyone else being even weight.

• When looking at just class A in downtown Calgary, the inventory is split top five with 66 per cent, next 10 with 29 per cent and everyone else with five per cent. The top five are currently underweight both available and vacant while the next 10 and everyone else is overweight both available and vacant.

So is bigger currently better? Well, additional and deeper views are needed, but currently this simplified approach indicates bigger does result in better performance. Perhaps the better and bigger question is – what are the key attributes of and leading indicators to superior performance for occupiers, investors and other stakeholders and do they vary? And here is a final opinion – not having answers to the right questions is often preferred to having answers to the wrong questions.

SANDY MCNAIR IS THE PRESIDENT OF ALTUS INSITE, A DIVISION OF ALTUS GROUP. SINCE 1997 ALTUS INSITE HAS CONDUCTED MORE THAN 1.9 MILLION TENANT SATISFACTION SURVEYS FOR MANY OF

CANADA’S LEADING OFFICE BUILDING OWNERS AND MANAGERS. [email protected] WWW.ALTUSINSITE.COM

BOMA Calgary NewsBOMA Calgary News is a co-publication of BOMA Calgary and Business in Calgary.

Business in Calgary 1025, 101 - 6 Ave. SW, Calgary, AB T2P 3P4Tel: 403.264.3270 • Fax: [email protected]

BOMA Calgary120, 4954 Richard Road SW, Calgary, AB T3E 6L1Email: [email protected] • Web: www.boma.caTel: 403.237.0559 • Fax: 403.266.5876

Communications CommitteeLeah Stewart, Chair, Sizeland Evans Interior Design

Carly Chiasson, Vice-Chair, Bee Clean Building Maintenance

Kelsey Johannson, TransCanada Corporation

Jon Holmes, Camfil Canada Inc.

Lisa Maragh, Strategic Group

Aydan Aslan, BOMA Calgary

Board of DirectorsCHAIRKen Dixon, Strategic GroupCHAIR-ELECTChris Nasim, GWL Realty AdvisorsSECRETARY TREASURERLee Thiessen, MNP LLPPAST CHAIRChris Howard, Avison Young Real Estate

DirectorsDustin Engel, Alberta InfrastructureLoy Sullivan, 20 Vic ManagementSteve Weston, Brookfield PropertiesRichard Morden, Bentall Kennedy (Canada) LPCorrine Jackman, Hopewell Real Estate ServicesJay de Nance, Fairfield Commercial Real Estate Inc.Steve Walton, Oxford Properties GroupTodd Throndson, Avison YoungGuy Priddle, Cadillac Fairview

The Building Owners and Managers Association of Calgary publishes BOMA Calgary News quarterly. For advertising rates and information contact Business in Calgary. Publication of advertising should not be deemed as endorsement by BOMA Calgary. The publisher re-serves the right in its sole and absolute discretion to reject any advertising at any time submitted by any party. Material contained herein does not necessarily reflect the opinion of BOMA Calgary, its members or its staff.

© 2015 by BOMA Calgary.Printed in Canada.

3

http://www.gdi.com

http://www.servprocleaning.com

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Industry associations like BOMA Calgary exist to ful-fil a variety of industry needs – but the unifying theme underpinning our mission is that BOMA Cal-

gary acts for the industry where it is more efficient and more effective than each person or company going at it alone. The efficiency savings are clear – why should each company allocate precious resources to a task that one association can handle? On matters that affect the industry as a whole, an industry association also has the credibility and the structure to act in the industry’s col-lective interests. One area this is especially the case is advocacy. Laws passed by governments that impact one member usually affect many members. So not only is a representative industry organization like BOMA Calgary able to effectively work with members to establish an industry-wide position, but we can also present our case to governments with one voice. This not only makes our message more powerful, but also makes it much easier for governments to understand our industry. Instead of having to meet with and parse through information from multiple sources, they have one point of contact that can provide information and subject matter experts rep-resenting the industry.

It is therefore not surprising that advocacy was identified as a key priority in BOMA Calgary’s strategic plan – it is an area where we can deliver unquestioned value for our industry. So what has BOMA actually been advocating on over the past few months?

First and foremost is the Government of Alberta’s review of the Municipal Government Act (MGA). This is a file that BOMA Calgary’s ad hoc committee on municipal affairs has been working on for over two years along with BOMA Edmonton, and is of significant consequence to the industry. The MGA governs nearly everything Alberta’s municipalities do, from planning and development to elections and taxation. The city charter discussions that

pop up in the news every so often are very much a part of this topic. BOMA has put together two thoughtful white papers outlining the industry’s position on matters of both planning and development, and taxation and assessment that we will be presenting to all MLAs in the coming months.

Closer to home, BOMA Calgary through the government affairs committee is a key industry stakeholder as the City of Calgary looks to create a building maintenance bylaw. Stemming from a few past incidents, the city wants to require that buildings five storeys or higher have

One VoiceBy Lloyd Suchet, Executive Director, BOMA Calgary

…not only is a representative industry organization like

BOMA Calgary able to effectively work with members

to establish an industry-wide position, but we can also present our case to

governments with one voice.

5

One Voice

exterior maintenance programs to ensure that there are no public safety hazards. While no bylaw can prevent all incidents, BOMA has been working collaboratively with city officials to ensure that the bylaw achieves a balance that our buildings are as safe as possible while not creating an unreasonable burden on the owner or manager.

The final initiative I will touch on is BOMA’s efforts through the public safety committee to engage with both the Calgary Police Service (CPS) and the Calgary Fire Department (CFD). The committee has established lines of communication with representatives of both organizations and now has a forum to regularly discuss the issues that arise in Calgary’s commercial buildings. Keeping these links strong allows us to better share pertinent information, and enables us to act quickly when bigger problems do arise. Particularly downtown, our industry interfaces with the CPS and the CFD regularly and this affords us the opportunity to share information with the goal of making everybody’s job easier and safer. A perfect example of how these relationships can show results was in the spring when BOMA together with CPS created bicycle-theft resources for the building owners and managers and their tenants. This resource was used by our members and CPS alike, and is just one way how we can all benefit by sharing information.

In all of these interactions with agencies and departments from various orders of government, BOMA Calgary comes to the table as a respected partner. Our primary goal is to provide governments with information and resources so that they can better understand our industry and make more informed policy decisions. We may not agree on everything and that is the nature of advocacy, but at the end of the day we can always say that we provided them with all the necessary information and considerations to come to a decision.

Dream believes in better communities to live in and

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6

BOMA Insider

Welcome New BOMA Member Companies!

EHS Partnerships Ltd. – Jessica Levson

Italinteriors Contract – Peter Street

Grant Thornton LLP – Renee Morgan

Rainbow International Restoration of Alberta – Paul Holden

Jo–Co Interiors Ltd. – Michael Gilhooly

IRC Building Sciences Group – Jason Taylor

Carpet Superstore – Cameron Lang

Bossi Construction Ltd. – Anteo Delas

33rd Annual BOMA Golf Classic sold out in 8 minutes and raised $18,250 for the BOMA Calgary Foundation! Special thanks to our Golf Committee and many fantastic sponsors who made it all possible!

Golf Classic Co-Title Sponsor

Chika Ofoegbu from Bentall Kennedy accepts the Silver Certificate for Cochrane Community Health Centre and Gold Certificate for East Calgary Health Centre.

33rd Annual BOMA Golf Classic at the Priddis Greens Golf and Country Club BOMA Staff volunteered at the BOMA Golf Tournament. (L-R Ashley Grennier, Aydan Aslan)

Left: Fifty of Strategic Group Buildings are now BOMA BEST® certified! Congratulations!

Below left: BOMA Calgary at the BOMEX 2015 (L-R, Nicole Dixon, Ken Dixon, Aydan Aslan, Lloyd Suchet)

Below right: BOMA Calgary at the BOMEX 2015 (L-R, Lloyd Suchet, Fred Edwards, Steve Walton, Nadine Murphy, Aydan Aslan)

7

Michael Brown, President & CEO at CMLC at the BOMA October Luncheon (L-R Lee Thiessen, Richard Morden, Michael Brown, Ken Dixon)

BOMA Calgary & Government of Alberta OH&S Symposium at the Eighth Avenue Place

Andrew Mosker, CEO & President of National Music Centre at the BOMA September Luncheon. (L-R Lloyd Suchet, Andrew Mosker, Bill Sharpe, TJ Duffin)

BOMA Golf Committee (L-R; Fred Edwards, Aydan Aslan, Steve Walton, Carmel Smetschka, Kerrie Nault, Bert Richie, Coral Phelps, Pam Kennedy)

| BUILDINGS | CIVIL INFRASTRUCTURE | SPECIAL PROJECTS |

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8

By David Parker

If we could just stop worrying about today for a couple of minutes, there are some pretty exciting projects on the books that are going to improve our great city.

And we don’t have to look so far ahead as to picture the benefits of a public transit LRT line out to the airport and down south to what is a very fast growing area.

Live – work – play has been a slogan bandied around for years by city planners to describe an ideal situation whereby people could reside in a nice community, work close by without clogging up trails with more vehicles headed downtown, and where enough restaurants, entertainment and shopping are available nearby.

Progress began with the hugely successful Quarry Park by Remington Developments.

I remember looking over a muddy wasteland to the east of Deerfoot Trail south of Riverbend and having a real problem envisaging just what Randy Remington and Cody Clayton had in mind.

Today Quarry Park is a sought-after place to live, it has attracted major corporations to well-designed office buildings, and residents enjoy the market place with Calgary Co-op, restaurants, retail and service pro-viders. And soon it will have a new recreation centre, library and seniors’ home added to the mix.

If memory serves me correct, the idea for the rede-velopment of Currie Barracks could be even longer in the planning. It all began when the government of the day decided to move our proud Princess Patricia’s Light Infantry to Edmonton, but the first phase of Garrison Woods took so long to convince the city that it would work that it seemed Canada Lands gave up for a while to concentrate on developments in Edmonton where it was easier to do business.

But Garrison Woods and Garrison Green worked out just fine and now with housing on the west side, we look forward to seeing the High Street retail take shape – but not I guess until the new bridge over the Crowchild is completed.

Seton is another good example where we should see two hotels and a Real Canadian Superstore open before year end and where another recreation centre is to be built. Then I see that land is being scarred over at the new Melton community off the Trans-Canada Highway

across from Canada Olympic Park and the big yellow machines are also tearing up the turf at West Campus at Shaganappi and 32nd Avenue NW.

Add Harmony, East Village, West Village and a huge development planned southeast on the Ollerenshaw Ranch lands and we have to feel pretty confident about the future.

A good way to finish the year off – but there is also the bad and the ugly.

Bad in that we continue to snub our local architectural firms by insisting on the leads for too many buildings being from out of town.

We have no real say in private corporations choosing the big names – primarily just because they are big – but why do we have to give top billing to firms chosen for the likes of the National Music Centre and the new library. Latest to be brought to my attention is the design of a new building by Calgary Opera to a Toronto firm.

Does that mean that I have to go to Toronto to see good opera?

Calgary architects are designing great buildings here and have been chosen to work in many parts of the world – but not recognizing a prophet in his town goes back to biblical times.

And the ugly, ugly award goes to the new welcoming signs to the city. They have no more taste than a post-war ham and cheese at a British railway station.

Live – Work - Play

Add Harmony, East Village, West Village and a huge

development planned southeast on the Ollerenshaw Ranch

lands and we have to feel pretty confident about the future.


WHY SMART COMPANIES USE BUSINESS AVIATION // AVIATION

When you hear the words “business aviation,” do you think of private planes catering to the rich and powerful? High-end travel does exist, but it’s only

about three per cent of all business aviation flights.

The rest – 97 per cent – is as far away from indulgence as a four-door compact sedan is from a Ferrari. It’s not the luxury that keeps business aviation (BA) moving, it’s the usefulness as a business tool.

“Companies that use BA have made a strategic decision to boost productivity and give themselves a competitive advantage,” says Rudy Toering, president and CEO of the Canadian Business Aviation Association (CBAA). “These companies send a signal to the marketplace that they are committed to productivity, responsiveness to clients and shareholder returns.”

There is a strong correlation between the use of BA and corporate success. A recent study by NEXA on enterprise value showed that companies that used BA had better revenues, profitability and shareholder value than non-users. The study also found that BA users were among the most innovative, most admired, best brands and best places to work.

These findings are no surprise to Toering. “We consistently hear the same story from our members. No matter what type of aircraft they use, or the size of their operation, BA gives them a significant advantage that is well worth the investment.”

Toering believes that companies that reject business aviation as too costly, without looking at all the factors, are not looking at the bigger picture.

Why Smart Companies use Business Aviation

BY DEBRA WARD

ABOVE: PRIVATE AND CORPORATE AIRCRAFT DRAW HUNDREDS TO CBAA’S CONVENTION.

PHOTO CREDIT TO GUY POMERLEAU.

8

By David Parker

If we could just stop worrying about today for a couple of minutes, there are some pretty exciting projects on the books that are going to improve our great city.

And we don’t have to look so far ahead as to picture the benefits of a public transit LRT line out to the airport and down south to what is a very fast growing area.

Live – work – play has been a slogan bandied around for years by city planners to describe an ideal situation whereby people could reside in a nice community, work close by without clogging up trails with more vehicles headed downtown, and where enough restaurants, entertainment and shopping are available nearby.

Progress began with the hugely successful Quarry Park by Remington Developments.

I remember looking over a muddy wasteland to the east of Deerfoot Trail south of Riverbend and having a real problem envisaging just what Randy Remington and Cody Clayton had in mind.

Today Quarry Park is a sought-after place to live, it has attracted major corporations to well-designed office buildings, and residents enjoy the market place with Calgary Co-op, restaurants, retail and service pro-viders. And soon it will have a new recreation centre, library and seniors’ home added to the mix.

If memory serves me correct, the idea for the rede-velopment of Currie Barracks could be even longer in the planning. It all began when the government of the day decided to move our proud Princess Patricia’s Light Infantry to Edmonton, but the first phase of Garrison Woods took so long to convince the city that it would work that it seemed Canada Lands gave up for a while to concentrate on developments in Edmonton where it was easier to do business.

But Garrison Woods and Garrison Green worked out just fine and now with housing on the west side, we look forward to seeing the High Street retail take shape – but not I guess until the new bridge over the Crowchild is completed.

Seton is another good example where we should see two hotels and a Real Canadian Superstore open before year end and where another recreation centre is to be built. Then I see that land is being scarred over at the new Melton community off the Trans-Canada Highway

across from Canada Olympic Park and the big yellow machines are also tearing up the turf at West Campus at Shaganappi and 32nd Avenue NW.

Add Harmony, East Village, West Village and a huge development planned southeast on the Ollerenshaw Ranch lands and we have to feel pretty confident about the future.

A good way to finish the year off – but there is also the bad and the ugly.

Bad in that we continue to snub our local architectural firms by insisting on the leads for too many buildings being from out of town.

We have no real say in private corporations choosing the big names – primarily just because they are big – but why do we have to give top billing to firms chosen for the likes of the National Music Centre and the new library. Latest to be brought to my attention is the design of a new building by Calgary Opera to a Toronto firm.

Does that mean that I have to go to Toronto to see good opera?

Calgary architects are designing great buildings here and have been chosen to work in many parts of the world – but not recognizing a prophet in his town goes back to biblical times.

And the ugly, ugly award goes to the new welcoming signs to the city. They have no more taste than a post-war ham and cheese at a British railway station.

Live – Work - Play

Add Harmony, East Village, West Village and a huge

development planned southeast on the Ollerenshaw Ranch

lands and we have to feel pretty confident about the future.

ALBERTA AVIATION OPERATORS

Adventure Aviation Inc. Michael Mohr, Owner Tel: 780.539.6968 Aircraft Operated: (3) Cessna Skyhawk C172, (1) Piper Twin Comanche PA30, (1) Cessna Centurion P210N, Precision Flight Controls “Cirrus II” Simulator

Ahlstrom Air Ltd. Kyle Wadden, Operations Manager / Chief Pilot Tel: 403.721.2203 Cell: 403.844.0978 1 - ASTAR 350 SD2, 1 - ASTAR 350 B2

Air Partners Corp. Vik Saini, President Toll Free: 1.877.233.9350 Alternate Number 403.291.3644 Aircraft Operated: (3) Cessna Citation X, (1) Beechcraft King Air 200, (2) Beechcraft King Air 350, (3) Cessna Citation Ultra 560, (1) Cessna CJ2, (1) Hawker 800A, (1) Bombardier Learjet 45

Albatros Aircraft Corp. Joe Viveiros, Ops Manager Tel: 403.274.6103 www.albatrosaircraft.ca Aircraft Operated: Beechcraft King Air B200, Cessna Citation CJ4, Citation X, Agusta A109S Grand

Avmax Group Inc. Don Parkin, Executive VP Tel: 403 291 2464

Calgary Police Service Tel: 403.567.4150 Aircraft Operated: (2) EC120

Can-West Corporate Air Charters Art Schooley, President Tel: 780.849.4552 Aircraft Operated: Citation 560 Ultra, Piper 31 Navajo, Cessna 210 Centurion, Cessna 206 Stationair, Beechcraft King Air 200, Cessna 185 Skywagon, Cessna 182 Skylane

Canadian Helicopters Limited Don Wall, President & CEO Tel: 780.429.6900 Aircraft Operated: Robinson R22B, Robinson R44II, Bell 206B | BIII, Airbus Helicopters EC120B, Bell B206L | L1, Airbus Helicopters AS350BA | B2 | B3 | B3e, Bell B407, Airbus Helicopters, AS355F2 | N, Sikorsky S76A | A++, Bell B212, Bell B412 EP, Sikorsky

Delta Helicopters Ltd. Don Stubbs, President Toll Free: 1.800.665.3564 Aircraft Operated: (7) Bell 206B (2) A-Star 350 BA (7) A-Star 350 350B2 (4) Bell 204B

Edmonton Shell Aerocentre Sarah Gratton, Aerocentre Manager Toll Free: 1 888 890 2477 Tel: 780 890 1300

E-Z Air Inc. Matt Wecker, Owner; James Pantel, Operations Manager/Chief Pilot/Chief Flight Instructor; Andrew Mills, Director of Maintenance Tel: 780.453.2085 Aircraft Operated: R22, R44; Aircraft Serviced: R22, R44, R66, BH06

Edmonton Flying Club Ralph Henderson, President 780-800-9639 www.flyefc.ca 4 G1000 C172’s, 1 Standard gauge (FEGU), 1 diamond 20.

Edmonton Police Service Tel: 780.408.4218 Aircraft Operated: (2) EC120

Enerjet Darcy Morgan, CCO Tel: 403.648.2800 Aircraft Operated: Boeing 737-700NG

Guardian Helicopters Inc. Graydon Kowal, President/CEO Tel: 403.730.6333 Aircraft Operated: Bell 206 B Jet Ranger, Bell 206 L1/L3 Long Ranger, Bell 205 A-1, Bell 205 A-1+, AStar 350 BA, AStar 350 Super D, AStar 350 B3, Bell 212, BO 105, Astar 350 BS2

Integra Air Brent Gateman, CEO Toll Free: 1.877.213.8359 www.integraair.com Aircraft Operated: (3) BAE Jetstream – 31, (3) King Air 200, SAAB 340 B

Kenn Borek Air Ltd. Brian Crocker, Operations Manager Tel: 403.291.3300 Aircraft Operated: Twin Otter DHC6, Turbine DC3, King Air BE200, Beechcraft 1900

Mountain View Helicopters Paul Bergeron, President/CP Tel: 403.286.7186 Aircraft Operated: R22 Beta & Beta II, R44 Raven II, Bell 206 Jet Ranger

North Cariboo Air Brent Knight, Business Development Toll Free: 1.866.359.6222 www.flynca.com King Air 200, Beech 1900D, Dash 8 100/300, Avro RJ 100

OpsMobil Toll Free: 1-877-926-5558 Aircraft Operated: (4) C-172, (1) C-206, (1) C-208, (1) PA-31, (3) R44, (28) R44-II Raven, (5) BH-206B, (1) BH-206L3, (2) AS-350BA, (1) AS-350B2, (11) AS-350FX2, (2) EC-120B

Peregrine Helicopters Tel: 780.865.3353 www.peregrinehelicopters.com [email protected] Aircraft Operated: (1) B206B3, (1) Bell 206 L3

Phoenix Heli-Flight Inc. Paul Spring, President Tel: 780.799.0141 Aircraft Operated: EC120B, AS350B2, AS350B3DH, EC130B4, AS355N, AS355NP, EC135T2e

Sunwest Aviation Ltd. Richard Hotchkiss, President/CEO Toll Free: 1.888.291.4566 Passenger Aircraft Operated: (1) Falcon 900EX, (2) Challenger 604, (2) Challenger 300, (2) Citation Sovereign, (1) Gulfstream 150, (1) Hawker 800XP, (1) Lear 55, (3) Lear 45, (1) Lear 35, (1) Citation V, (4) Dash 8 300, (1) Dash 8 -100, (7) Beech 1900D, (

R1 Airlines Ltd. Richard Pollock, Business Development Manager Toll Free: 1.888.802.1010 www.r1airlines.ca Aircraft Operated: (2) Dash 8-100, (2) Dash 8-300, (2) CRJ100/200, (1) Dash 8-200

Ridge Rotors Inc. Hans Nogel, Ops Mgr Toll Free: 1.877.242.4211 Aircraft Operated: Eurocopter AStar AS350, Bell 206 Jetranger, Robinson RH44

Rotorworks Inc. Jim Hofland, Chief Pilot/Ops Manager/Instructor; Ryan Cluff, Chief Flight Instructor/Commerical Pilot Tel: 780.778.6600 Aircraft Operated: (2) R22 Robinson, (1) R44 Robinson

Westjet Airlines Ltd. Toll Free: 1.888.937.8538 www.westjet.com Aircraft Operated: Boeing Next Generation 737-600, 737-700, 737-800, Bombardier Q400 NextGen, Boeing 767-300ER

ALBERTA CHARTER OPERATORS CHARTER FIXED WING


Air Partners Corp. Vik Saini, President Toll Free: 1.877.233.9350 Aircraft Operated: (3) Cessna Citation X, (1) Beechcraft King Air 200, (2) Beechcraft King Air 350, (3) Cessna Citation Ultra 560, (1) Cessna CJ2, (1) Hawker 800A, (1) Bombardier Learjet 45

Absolute Aviation Ron VandenDungen, Chief Flight Instructor Tel: 780.352.5643 Aircraft Operated: (5) Cessna 172, (1) Piper Twin Comanche, (1) Piper Aerostar

Aries Aviation Service Corp Marvin Keyser, President Toll Free: 1.877.730.6499; 403-274-3930 Aircraft Operated: LR36 Learjet, PA-31 Navajo, King Air 200, Turbo Commander

Calgary Flying Club Logan Ketchum 403-288-8831 Calgaryflyingclub.com [email protected] Cessna 152, Cessna 172, PA30, Cessna 172XP on floats. Off floats in winter, Citabria, Cirrus SR20

Canadian North Nick Samuel, Senior Director, Charters Tel 403 705 3118 www.canadiannorth.com [email protected] Aircraft operated: (3) Dash 8, (5) 737-200 Combi, (10) 737-300


Central Aviation Inc. Colin MacLeod, Ops Manager Tel: 403.242.9130 Aircraft Operated: (3) WACO Biplane (1) King Air B200



Kenn Borek Air Ltd. Brian Crocker, VP Operations Tel: 403.291.3300 Aircraft Operated: Twin Otter DHC6, Turbine DC3, King Air BE200, Beechcraft 1900


Northern Air Charter Rob King, President Tel: 780.624.1911 Aircraft Operated: Piper Aztec, Piper Navajo, King Air 100, King Air B200, Beechcraft 1900D

OpsMobil Ron Ellard, Operations Manager - Fixed wing Toll Free: 1-877-926-5558 Aircraft Operated: (4) C-172, (1) C-206, (1) C-208, (1) PA-31

Sky Wings Aviation Academy Ltd. Dennis Cooper, CEO Toll Free: 1.800.315.8097 Locations in Red Deer and Okotoks Aircraft Operated: (9) Cessna 172, (1) Piper Senaca I, (1) Piper Navajo



Tempest Jet Management Corp Brent Genesis Tel: 866.501.0522 www.tempestjet.ca Aircraft Operated: Citation Ultra, King Air 200

Viking Air Limited Evan McCorry, VP International Sales & Marketing 1.250.656.7227 www.vikingair.com [email protected] Twin Otter Series 400

ALBERTA CHARTER OPERATORS CHARTER ROTARY WING


Albatros Aircraft Corp. Joe Viveiros, Ops Manager Tel: 403.274.6103 www.albatrosaircraft.ca Aircraft Operated: Agusta A109S Grand

Bailey Helicopters Ltd. Brent Knight Tel: 403.219.2770 Cell: 403.370.2750 www.baileyhelicopters.com Aircraft Operated: Bell 212, Bell 206 B, AS 350 B2/BA, AS 350 B3

Black Swan Helicopters Ltd. Toll Free: 1.877.475.4774 Aircraft Operated: (1) FX 2, (1) B206B, (2) R44 II, (1) B204C





Great Slave Helicopters Ltd. Chris Basset, President; Corey Taylor, VP, VP Global Operations Tel: 867-873-2081 Springbank Base Facility, Tel: 403.286.2040 Aircraft Operated: Bell 206B, Bell 206 LR, Bell 206L3, Bell 206L4, Bell 212, Bell212S, BK 117 850D2, Bell 412EP, Bell 407, Bell 205 A1++, Airbus 350 B2, B3, B4

Guardian Helicopters Inc. Graydon Kowal, President/CEO Tel: 403.730.6333 Aircraft Operated: Bell 206 B Jet Ranger, Bell 206 L1/L3 Long Ranger, Bell 205 A-1, Bell 205 A-1+, AStar 350 BA, AStar 350 Super D, AStar 350 B3, MD 530 FF

High Country Helicopters Hjalmar Tiesenhausen Toll Free: 1.877.777.4354 Aircraft Operated: Bell 206, 206L and Eurocopter A-Star 350

Highland Helicopters Ltd. Patrice BelleRose, Director of Operations Tel: 604.273.6161 www.highland.ca Aircraft Operated: (13) Bell 206B, (2) Bell 206 L-3, (2) AS350 BA, (16) AS350 B2


Mustang Helicopters Inc. Tim Boyle, Ops Manager Tel: 403.885.5220 Aircraft Operated: AS350 B3e, AS350 B2, MD500 D, BELL 205A-1++, BELL 212 HP

OpsMobil Bertrand Perron, General Manager - Rotary wing Toll Free: 1-877-926-5558 Aircraft Operated: (3) R44, (28) R44-II Raven, (5) BH-206B, (1) BH-206L3, (2) AS-350BA, (1) AS-350B2, (11) AS-350FX2, (2) EC-120B



Remote Helicopters Ltd. Jeff Lukan, President Tel: 780.849.2222 Aircraft Operated: Bell 206B, A-STAR 350 B2, A-STAR 350 SD2, A-STAR 350 B3E, Bell 205, Bell 212


Slave Lake Helicopters Ltd. George Kelham, President; Debbie Kelham, Owner Tel: 780.849.6666 Aircraft Operated: (3) AS350 B2, (1) Bell 206 BIII, (1) EC120

Sloan Helicopters Ltd. Troy Sloan, President Tel: 780.849.4456 Toll Free: 1-888-756-2610 or 1-888-SLOAN10 Aircraft Operated: (2) RH44, (1) EC120B, (1) AS350B2

Thebacha Helicopters Ltd. Kim Hornsby, President Tel: 780.723.4180 Aircraft Operated: (1) AS350B2, (1) AS350BA, (1) Bell 206B

Wood Buffalo Helicopters Michael Morin, President Tel: 780.743.5588 Toll Free: 1.866.743.5588 [email protected] Aircraft Operated: Bell 206B, Eurocopter EC120B, Eurocopter AS350-B2, Bel 412

JET CHARTERS

Air Partners Corp. Vik Saini, President Tel: 403.291.3644 Aircraft operated: (3) Cessna Citation X, (1) Beechcraft King Air 200, (2) Beechcraft King Air 350, (3) Cessna Citation Ultra 560, (1) Cessna CJ2, (1) Hawker 800A, (1) Bombardier Learjet 45

Albatros Aircraft Corp. Joe Viveiros, Ops Manager Tel: 403.274.6103 www.albatrosaircraft.ca Aircraft Operated: Beechcraft King Air B200, Cessna Citation CJ4, Citation X

Aurora Jet Partners - Head Office / Edmonton Base Toll Free: 1.888.797.5387 Fax: 780.453.6057 www.aurorajet.ca Gulfstream Astra SPX, Phenom 100/300, Challenger 300/605, Global 5000



Genesis Aviation Inc. Brent Genesis, President Tel: 403.940.4091 www.genesisaviation.ca Aircraft Operated: Full complement of turbo props & business jets

Tempest Jet Management Corp Brent Genesis Tel: 866.501.0522 www.tempestjet.ca Aircraft Operated: Citation Ultra

Sterling Aviation Services Inc. Louise Dunlop, President 403.250.6707 www.Sterlinginflight.com [email protected] Inflight Services, cabin attendants, training, ac interiors

AIRCRAFT SALES

Genesis Aviation Inc. Brent Genesis, President Tel: 403.940.4091 www.genesisaviation.ca [email protected]

Prairie Aircraft Sales Ltd. Kathy Wrobel, President Tel: 403.286.4277 www.prairieaircraft.com [email protected] Aircraft Operated: (3) Caravan (on lease)

Hopkinson Aircraft Sales Andrew Hopkinson, VP Tel: 403.291.9027 [email protected] www.hopkinsonassociates.com Aircraft: Specializing in commercial and corporate aircraft

FRACTIONAL OWNERSHIP & JET MANAGEMENT

Airsprint Inc. Judson Macor, Chairman & CEO Toll Free: 1.877.588.2344 www.airsprint.com [email protected] Selling interests in Citation XL/S and CJ2+

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ALBERTA AVIATION OPERATORS



Air Partners Corp. Vik Saini, President Toll Free: 1.877.233.9350 Alternate Number 403.291.3644 Aircraft Operated: (3) Cessna Citation X, (1) Beechcraft King Air 200, (2) Beechcraft King Air 350, (3) Cessna Citation Ultra 560, (1) Cessna CJ2, (1) Hawker 800A, (1) Bombardier Learjet 45

Albatros Aircraft Corp. Joe Viveiros, Ops Manager Tel: 403.274.6103 www.albatrosaircraft.ca Aircraft Operated: Beechcraft King Air B200, Cessna Citation CJ4, Citation X, Agusta A109S Grand

Avmax Group Inc. Don Parkin, Executive VP Tel: 403 291 2464

Calgary Police Service Tel: 403.567.4150 Aircraft Operated: (2) EC120




Edmonton Shell Aerocentre Sarah Gratton, Aerocentre Manager Toll Free: 1 888 890 2477 Tel: 780 890 1300


Edmonton Flying Club Ralph Henderson, President 780-800-9639 www.flyefc.ca 4 G1000 C172’s, 1 Standard gauge (FEGU), 1 diamond 20.



Guardian Helicopters Inc. Graydon Kowal, President/CEO Tel: 403.730.6333 Aircraft Operated: Bell 206 B Jet Ranger, Bell 206 L1/L3 Long Ranger, Bell 205 A-1, Bell 205 A-1+, AStar 350 BA, AStar 350 Super D, AStar 350 B3, Bell 212, BO 105, Astar 350 BS2


Kenn Borek Air Ltd. Brian Crocker, Operations Manager Tel: 403.291.3300 Aircraft Operated: Twin Otter DHC6, Turbine DC3, King Air BE200, Beechcraft 1900



OpsMobil Toll Free: 1-877-926-5558 Aircraft Operated: (4) C-172, (1) C-206, (1) C-208, (1) PA-31, (3) R44, (28) R44-II Raven, (5) BH-206B, (1) BH-206L3, (2) AS-350BA, (1) AS-350B2, (11) AS-350FX2, (2) EC-120B






Rotorworks Inc. Jim Hofland, Chief Pilot/Ops Manager/Instructor; Ryan Cluff, Chief Flight Instructor/Commerical Pilot Tel: 780.778.6600 Aircraft Operated: (2) R22 Robinson, (1) R44 Robinson

Westjet Airlines Ltd. Toll Free: 1.888.937.8538 www.westjet.com Aircraft Operated: Boeing Next Generation 737-600, 737-700, 737-800, Bombardier Q400 NextGen, Boeing 767-300ER

ALBERTA CHARTER OPERATORS CHARTER FIXED WING


Air Partners Corp. Vik Saini, President Toll Free: 1.877.233.9350 Aircraft Operated: (3) Cessna Citation X, (1) Beechcraft King Air 200, (2) Beechcraft King Air 350, (3) Cessna Citation Ultra 560, (1) Cessna CJ2, (1) Hawker 800A, (1) Bombardier Learjet 45

Absolute Aviation Ron VandenDungen, Chief Flight Instructor Tel: 780.352.5643 Aircraft Operated: (5) Cessna 172, (1) Piper Twin Comanche, (1) Piper Aerostar

Aries Aviation Service Corp Marvin Keyser, President Toll Free: 1.877.730.6499; 403-274-3930 Aircraft Operated: LR36 Learjet, PA-31 Navajo, King Air 200, Turbo Commander

Calgary Flying Club Logan Ketchum 403-288-8831 Calgaryflyingclub.com [email protected] Cessna 152, Cessna 172, PA30, Cessna 172XP on floats. Off floats in winter, Citabria, Cirrus SR20



Central Aviation Inc. Colin MacLeod, Ops Manager Tel: 403.242.9130 Aircraft Operated: (3) WACO Biplane (1) King Air B200



Kenn Borek Air Ltd. Brian Crocker, VP Operations Tel: 403.291.3300 Aircraft Operated: Twin Otter DHC6, Turbine DC3, King Air BE200, Beechcraft 1900


Northern Air Charter Rob King, President Tel: 780.624.1911 Aircraft Operated: Piper Aztec, Piper Navajo, King Air 100, King Air B200, Beechcraft 1900D

OpsMobil Ron Ellard, Operations Manager - Fixed wing Toll Free: 1-877-926-5558 Aircraft Operated: (4) C-172, (1) C-206, (1) C-208, (1) PA-31

Sky Wings Aviation Academy Ltd. Dennis Cooper, CEO Toll Free: 1.800.315.8097 Locations in Red Deer and Okotoks Aircraft Operated: (9) Cessna 172, (1) Piper Senaca I, (1) Piper Navajo



Tempest Jet Management Corp Brent Genesis Tel: 866.501.0522 www.tempestjet.ca Aircraft Operated: Citation Ultra, King Air 200

Viking Air Limited Evan McCorry, VP International Sales & Marketing 1.250.656.7227 www.vikingair.com [email protected] Twin Otter Series 400

ALBERTA CHARTER OPERATORS CHARTER ROTARY WING


Albatros Aircraft Corp. Joe Viveiros, Ops Manager Tel: 403.274.6103 www.albatrosaircraft.ca Aircraft Operated: Agusta A109S Grand

Bailey Helicopters Ltd. Brent Knight Tel: 403.219.2770 Cell: 403.370.2750 www.baileyhelicopters.com Aircraft Operated: Bell 212, Bell 206 B, AS 350 B2/BA, AS 350 B3

Black Swan Helicopters Ltd. Toll Free: 1.877.475.4774 Aircraft Operated: (1) FX 2, (1) B206B, (2) R44 II, (1) B204C





Great Slave Helicopters Ltd. Chris Basset, President; Corey Taylor, VP, VP Global Operations Tel: 867-873-2081 Springbank Base Facility, Tel: 403.286.2040 Aircraft Operated: Bell 206B, Bell 206 LR, Bell 206L3, Bell 206L4, Bell 212, Bell212S, BK 117 850D2, Bell 412EP, Bell 407, Bell 205 A1++, Airbus 350 B2, B3, B4

Guardian Helicopters Inc. Graydon Kowal, President/CEO Tel: 403.730.6333 Aircraft Operated: Bell 206 B Jet Ranger, Bell 206 L1/L3 Long Ranger, Bell 205 A-1, Bell 205 A-1+, AStar 350 BA, AStar 350 Super D, AStar 350 B3, MD 530 FF

High Country Helicopters Hjalmar Tiesenhausen Toll Free: 1.877.777.4354 Aircraft Operated: Bell 206, 206L and Eurocopter A-Star 350

Highland Helicopters Ltd. Patrice BelleRose, Director of Operations Tel: 604.273.6161 www.highland.ca Aircraft Operated: (13) Bell 206B, (2) Bell 206 L-3, (2) AS350 BA, (16) AS350 B2


Mustang Helicopters Inc. Tim Boyle, Ops Manager Tel: 403.885.5220 Aircraft Operated: AS350 B3e, AS350 B2, MD500 D, BELL 205A-1++, BELL 212 HP

OpsMobil Bertrand Perron, General Manager - Rotary wing Toll Free: 1-877-926-5558 Aircraft Operated: (3) R44, (28) R44-II Raven, (5) BH-206B, (1) BH-206L3, (2) AS-350BA, (1) AS-350B2, (11) AS-350FX2, (2) EC-120B



Remote Helicopters Ltd. Jeff Lukan, President Tel: 780.849.2222 Aircraft Operated: Bell 206B, A-STAR 350 B2, A-STAR 350 SD2, A-STAR 350 B3E, Bell 205, Bell 212


Slave Lake Helicopters Ltd. George Kelham, President; Debbie Kelham, Owner Tel: 780.849.6666 Aircraft Operated: (3) AS350 B2, (1) Bell 206 BIII, (1) EC120

Sloan Helicopters Ltd. Troy Sloan, President Tel: 780.849.4456 Toll Free: 1-888-756-2610 or 1-888-SLOAN10 Aircraft Operated: (2) RH44, (1) EC120B, (1) AS350B2

Thebacha Helicopters Ltd. Kim Hornsby, President Tel: 780.723.4180 Aircraft Operated: (1) AS350B2, (1) AS350BA, (1) Bell 206B

Wood Buffalo Helicopters Michael Morin, President Tel: 780.743.5588 Toll Free: 1.866.743.5588 [email protected] Aircraft Operated: Bell 206B, Eurocopter EC120B, Eurocopter AS350-B2, Bel 412

JET CHARTERS

Air Partners Corp. Vik Saini, President Tel: 403.291.3644 Aircraft operated: (3) Cessna Citation X, (1) Beechcraft King Air 200, (2) Beechcraft King Air 350, (3) Cessna Citation Ultra 560, (1) Cessna CJ2, (1) Hawker 800A, (1) Bombardier Learjet 45

Albatros Aircraft Corp. Joe Viveiros, Ops Manager Tel: 403.274.6103 www.albatrosaircraft.ca Aircraft Operated: Beechcraft King Air B200, Cessna Citation CJ4, Citation X

Aurora Jet Partners - Head Office / Edmonton Base Toll Free: 1.888.797.5387 Fax: 780.453.6057 www.aurorajet.ca Gulfstream Astra SPX, Phenom 100/300, Challenger 300/605, Global 5000



Genesis Aviation Inc. Brent Genesis, President Tel: 403.940.4091 www.genesisaviation.ca Aircraft Operated: Full complement of turbo props & business jets

Tempest Jet Management Corp Brent Genesis Tel: 866.501.0522 www.tempestjet.ca Aircraft Operated: Citation Ultra

Sterling Aviation Services Inc. Louise Dunlop, President 403.250.6707 www.Sterlinginflight.com [email protected] Inflight Services, cabin attendants, training, ac interiors

AIRCRAFT SALES

Genesis Aviation Inc. Brent Genesis, President Tel: 403.940.4091 www.genesisaviation.ca [email protected]

Prairie Aircraft Sales Ltd. Kathy Wrobel, President Tel: 403.286.4277 www.prairieaircraft.com [email protected] Aircraft Operated: (3) Caravan (on lease)

Hopkinson Aircraft Sales Andrew Hopkinson, VP Tel: 403.291.9027 [email protected] www.hopkinsonassociates.com Aircraft: Specializing in commercial and corporate aircraft

FRACTIONAL OWNERSHIP & JET MANAGEMENT

Airsprint Inc. Judson Macor, Chairman & CEO Toll Free: 1.877.588.2344 www.airsprint.com [email protected] Selling interests in Citation XL/S and CJ2+

DIRECTORY // AVIATION DIRECTORY // AVIATION



“Having a C-level executive sitting at an airport is like asking them to lick stamps. It is an egregious waste of time,” he says. “Once they are in the business jet, it is as if they are in their own office with the full privacy and security they need to conduct business.” Every minute becomes a productive minute.

Business aviation is not only – or even mostly – for executives. It is also often the best and most efficient way to get employees to remote worksites, or allow them to take hours, rather than days, to meet with clients and resolve issues.

As well, statistics show that Canadian business aviation is the safest form of flight in Canada, and the world.

Alberta companies, always on the cutting edge, are some of the heaviest users of BA in Canada, with 410 registered business aircraft.

Alberta’s BA sector is so important that the CBAA national convention will be held in the province for the second time in only two years with over 700 delegates from across Canada expected.

The static display – the largest exhibit of private and corporate aircraft in Canada – draws another type of delegate as well: corporate CEOs and COOs.

“The CBAA convention is a great opportunity for any company which is thinking of stepping up to business aviation to kick the tires, so to speak. While access to the static is by invitation only, we work to maximize exposure to anyone who is seriously considering a business aircraft,” says Toering. Anyone seeking more information is invited to contact the CBAA directly.

“Business aviation is many things: productive, efficient and safe,” Toering concludes. “It is easy to see why smart companies use business aviation – and why they succeed.”

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Cetus Automotive | 30th Anniversary

Cetus Automotive Repair Centres 403.235.2912 | cetusautomotive.com


To stay in business for three decades, businesses have to offer incredible customer service, provide a quality product and stay ahead of the competition. Cetus

Automotive Repair Centres has done all three.

This year marks the mechanical repair shop’s 30th anniversary serving Calgary drivers. It first rolled up its doors for business in 1985 and then expanded with a second location three years later. With the purchase of a 14,000-square-foot space in the city’s northeast in 2005, Cetus was able to bring both shops together under one roof and the automotive professionals have been blazing a trail ever since.

“We do everything from fleet maintenance to minor repairs on engine components all the way to full engine installations,” says Steve Harder, Cetus Automotive operations manager.

For the past three decades the shop has been involved in engine re-manufacturing – a service that is rare in Calgary. Of the approximately 600 repair shops in town, Cetus is the only repair shop with full machining capabilities on site.

Engine re-manufacturing allows clients to opt for a more environmental and cost-effective solution to a miled-out car. If a vehicle’s body is in good shape, Cetus can rebuild the engine and give the car an extended life, giving them more bang for their buck.

“For cars that would normally be discarded, we can re-manufacture the engine, often for less than the GST on a new car,” he says.

This has become one of the key growth areas of the shop’s business. Even other automotive garages and car dealerships bring their engine-related problems to Cetus knowing the trained professionals there can get the job done.

Confidence in Cetus extends beyond other industry members. Customers know that staff will demystify the world of car repair and ensure clients understand the service recommendations for their vehicle.

“In the automotive industry people have a fear of being ripped off. You need to address that head on and say we’re honest and we can prove it,” Harder says.

Nothing is ever done without getting approval, guaranteed. They also track service bulletins so clients are aware of warranty or recall work and inform clients of areas like emission controls that can extend beyond their basic warranty.

And once work is completed, customers can access their car’s history or book further appointments from the comfort of their couch. Whether refreshing their memory on what needs to be done or providing documentation of car maintenance to a potential buyer, the Cetus website allows clients to find what they need quickly and easily.

By Rennay Craats

Doing Things Differently

Congratulating Cetus on 30 years in business!From all of us at NAPA AUTOPRO and NAPA Auto Parts

www.napacanada.com | www.napaautopro.com

OF SATISFYING CUSTOMERS

www.theerigroup.com

CONGRATULATIONS TO CETUS AUTOMOTIVE REPAIR CENTRES ON YOUR 30th ANNIVERSARY

“It’s much the same calibre of what a dealership is able to give you but on a more personal level,” he says.

This personal attention and quality service has not gone unnoticed. Steve, Kay and Adam, along with the Cetus team have earned the BBB Torch Award for outstanding ethical business practices in 2014 and a Top Choice Award for best automotive shop this year.

The shop has also received accolades for their recycling efforts. One of the major contributions – beyond keeping cars out of scrapyards by re-manufacturing engines – is using old engine oil to heat their building. They store about 10,000 litres of oil from maintenance work through the year and then use it in special furnaces in the winter. This saves them money while eliminating the need to truck used oil away for disposal.

For 30 years, Cetus Automotive Repair Centres has been doing things differently. From web access and transparency to making cars and their offices more energy efficient, this award-winning shop will continue to do things differently for years to come. •Steve Harder, Cetus Automotive

Operations Manager

congratulates Cetus Automotive on their 30th Anniversary

www.mahle-aftermarket.com

TOWING INC

.

A-1 Towing Inc. would like to congratulate Cetus Automotive on their 30th Anniversary!

403.470.8697A1TowingInc.ca

82

http://www.a1towinginc.ca


Cetus Automotive Repair Centres 403.235.2912 | cetusautomotive.com


To stay in business for three decades, businesses have to offer incredible customer service, provide a quality product and stay ahead of the competition. Cetus

Automotive Repair Centres has done all three.

This year marks the mechanical repair shop’s 30th anniversary serving Calgary drivers. It first rolled up its doors for business in 1985 and then expanded with a second location three years later. With the purchase of a 14,000-square-foot space in the city’s northeast in 2005, Cetus was able to bring both shops together under one roof and the automotive professionals have been blazing a trail ever since.

“We do everything from fleet maintenance to minor repairs on engine components all the way to full engine installations,” says Steve Harder, Cetus Automotive operations manager.

For the past three decades the shop has been involved in engine re-manufacturing – a service that is rare in Calgary. Of the approximately 600 repair shops in town, Cetus is the only repair shop with full machining capabilities on site.

Engine re-manufacturing allows clients to opt for a more environmental and cost-effective solution to a miled-out car. If a vehicle’s body is in good shape, Cetus can rebuild the engine and give the car an extended life, giving them more bang for their buck.

“For cars that would normally be discarded, we can re-manufacture the engine, often for less than the GST on a new car,” he says.

This has become one of the key growth areas of the shop’s business. Even other automotive garages and car dealerships bring their engine-related problems to Cetus knowing the trained professionals there can get the job done.

Confidence in Cetus extends beyond other industry members. Customers know that staff will demystify the world of car repair and ensure clients understand the service recommendations for their vehicle.

“In the automotive industry people have a fear of being ripped off. You need to address that head on and say we’re honest and we can prove it,” Harder says.

Nothing is ever done without getting approval, guaranteed. They also track service bulletins so clients are aware of warranty or recall work and inform clients of areas like emission controls that can extend beyond their basic warranty.

And once work is completed, customers can access their car’s history or book further appointments from the comfort of their couch. Whether refreshing their memory on what needs to be done or providing documentation of car maintenance to a potential buyer, the Cetus website allows clients to find what they need quickly and easily.

By Rennay Craats

Doing Things Differently

Congratulating Cetus on 30 years in business!From all of us at NAPA AUTOPRO and NAPA Auto Parts

www.napacanada.com | www.napaautopro.com

OF SATISFYING CUSTOMERS

www.theerigroup.com

CONGRATULATIONS TO CETUS AUTOMOTIVE REPAIR CENTRES ON YOUR 30th ANNIVERSARY

“It’s much the same calibre of what a dealership is able to give you but on a more personal level,” he says.

This personal attention and quality service has not gone unnoticed. Steve, Kay and Adam, along with the Cetus team have earned the BBB Torch Award for outstanding ethical business practices in 2014 and a Top Choice Award for best automotive shop this year.

The shop has also received accolades for their recycling efforts. One of the major contributions – beyond keeping cars out of scrapyards by re-manufacturing engines – is using old engine oil to heat their building. They store about 10,000 litres of oil from maintenance work through the year and then use it in special furnaces in the winter. This saves them money while eliminating the need to truck used oil away for disposal.

For 30 years, Cetus Automotive Repair Centres has been doing things differently. From web access and transparency to making cars and their offices more energy efficient, this award-winning shop will continue to do things differently for years to come. •Steve Harder, Cetus Automotive

Operations Manager

congratulates Cetus Automotive on their 30th Anniversary

www.mahle-aftermarket.com

TOWING INC

.

A-1 Towing Inc. would like to congratulate Cetus Automotive on their 30th Anniversary!

403.470.8697A1TowingInc.ca

• • • • • • • •

–—

http://www.ipacservices.com

Leading Business

Small Business Week Calgary

DECEMBER 2015

CalgaryChamber.com

Leading Business Section

For thirty-three years the Calgary Chamber has been helping grow small businesses through the Small Business Week Calgary Awards

The Calgary Chamber congratulates Vets to Go Inc for winning the 2015 ATB Small Business of the Year Award.

IN THIS ISSUE...

• The Year Ahead

• The 2015 Small Business Week Calgary Award Winners

• Policy Bites: The Alberta Growth Incentive

• Chamber Member Spotlights


There are moments in time when we have the need to step back and truly figure out what the next chapter of our story looks like. For Alberta that time is right now.

It is a tough time in Alberta right now. There is no sense in sugar-coating it. The reality is that through plunging oil and gas prices, the economic engine of our province has slowed considerably. Looking at the outlooks, market dynamics, disruptive technologies and global public opinion, it is likely that our energy industry may not have the future that was once envisioned. That means a wholesale rethink of what Alberta’s place in the world is, and how we get there.

Two critical elements of any new chapter for Alberta are a focus on growth and competitiveness.

Growth is needed now more than ever. We have seen struggles in the energy sector and signals that it may not return, at least for some time, to the level of economic performance that it had over the past 15 years. We must therefore purposefully diversify to spread our economic basket a little wider. This will mean the focus on other sectors like agriculture and information and communications technology (ICT), but it is also the application of technologies and processes used in the energy sector to new sectors. Areas like digital imaging, geographic information systems (GIS), water management, big data, remediation and other skills, niches and expertise honed in the energy sector that can be applied in new sectors around the world.

Growth will also be about supporting an ecosystem capable of fostering entrepreneurs of any stripe and sector. Increasing access to capital, through such means as programs that encourage private sector investment into growing enterprises, is needed. But we also need to create mentorship, facilities and programs to ensure that not only do companies have the capital they need to grow, but they have the people, talent, skills and capability to reach the next level.

Competitiveness will be another vital ingredient for Alberta in its next chapter. We must be a competitive jurisdiction in terms of so many things: cost of business, cost of real estate, tax regimes, wage costs and red tape. We will need competitive processes and approvals programs. We will need competitive wage rates. We will need a competitive full-cost environment when it comes to the costs that government imposes on business – this goes beyond taxes to the cumulative cost of operating in Alberta. We also need to be competitive in our fiscal system to allow for innovation in funding what we require for business and for communities.

Now that we have trade agreements in place for Europe and the Pacific Rim nations, we need to, more than ever, make sure we are competitive. This is not just about costs, it also includes the quality of our cities, our labour pool and our quality of life. Being a competitive jurisdiction is definitely about cost and burden, but it is also about the entire set of considerations to business.

Competitiveness also means that business itself will need to look at its processes and outputs to determine whether it could become more productive. If Alberta is to meaningfully diversify and grow, businesses will need to improve their investment levels on innovation and productivity to drive greater economic output for the level of input. It is a challenge the entire Canadian economy struggles with, but Alberta could be a leader by creating policy and incentives that makes it attractive for companies to invest in productivity enhancements.

In this coming year, I and my colleagues at the Calgary Chamber will be working with all levels of government on ensuring Alberta is capable of growth and competitiveness. As the Chamber enters its 125th year, we remain committed to our mission of helping make businesses more successful, and making this city the best that it can be.

2015 Board ofDirectorsExecutive

Chair: Rob Hawley, Partner, PricewaterhouseCoopers LLP

Immediate Past Chair: Leah Lawrence, President, Clean Energy Capitalists Inc.

Chair Elect: Denis Painchaud, Director, International Government Relations, Nexen Inc.

Second Vice Chair: David Allen, Strategic Business Consultant

Vice Chair, Finance: Bill Brunton, Senior Vice President and General Manager, Hill + Knowlton Strategies Alberta

CEO: Adam Legge, President and CEO, Calgary Chamber

Directors

David Allen, President, Calgary Land, Brookfield Residential Properties Inc.

Carlos Alvarez, Audit Partner, KPMG

Lorenzo DeCicco, Vice-President, TELUS Business Solutions

Rob Hawley, Partner, PricewaterhouseCoopers LLP

Wellington Holbrook, Executive Vice-President, ATB Financial

Phil Roberts, Director of BD & Marketing, Vintri Technologies

Linda Shea, Senior Vice-President, AltaLink

Mike Williams, Executive Vice-President, Corporate Services, Encana

James Boettcher, Chief Idea Officer, Fiasco Gelato

Brent Cooper, Partner, McLeod Law LLP

Management

Adam Legge – President and CEO

Michael Andriescu – Director of Finance and Administration

Kim Koss – Vice President, Business Development

Scott Crockatt – Director of Marketing and Communications

Rebecca Wood – Director of Member Services

Justin Smith – Director of Policy, Research and Government Relations

Leading Business magazine is a co-publication of the Calgary Chamber and Business in Calgary

Calgary Chamber 600, 237 8th Avenue S.E. Calgary, Alberta T2G 5C3

Phone: (403) 750-0400 Fax: (403) 266-3413

calgarychamber.com

The Year AheadAn address from Calgary Chamber President and CEO, Adam Legge



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The 2015 Small Business Week Calgary Award Winners

In October, the Calgary Chamber and its partners hosted the largest and most impactful Small Business Week Calgary celebration this city has ever seen. In its 33rd year, the awards saw its highest volume of applications, nominations and ceremony attendees ever.

This year, 35 standout small businesses that represent a wide cross section of Calgary’s most innovative and up-and-coming businesses competed in eight award categories. The Calgary Chamber congratulates all finalists and winners of this year’s award competition. For more information on Small Business Week Calgary, visit smallbusinessweekcalgary.com.

Winner of the ATB Small Business of the Year presented by ATB Business, and the Breakout Business Award presented by McLeod Law:Vets To Go Inc.Vets To Go Inc. provides a unique approach to modern veterinary care that removes many of the frustrations from the traditional vet care model. With “quality of life” as their core value, the company has rapidly grown to become Canada’s largest mobile veterinary service, and recently opened a state-of-the-art private surgery and wellness centre for their clients.

In its 33rd year, the awards saw its highest volume of applications, nominations and ceremony attendees ever.


ATB Small Business of the Year Finalists:SkyFire Energy Inc. | BlackSquare Inc. | Meticulon Consulting Inc. | River Café

Aboriginal Entrepreneurship AwardSpirit Staffing and Consulting Inc.One-hundred per cent Aboriginal-female owned, Spirit Staffing was the first staffing agency of its kind. For the past 17 years, the organization has been dedicated to being a leader in workforce diversity solutions, and through several partnerships with government agencies, and a variety of industry leaders, they have provided sustainable work solutions for Aboriginal people.

BDC Emerging Growth Award presented by BDCGetQdA venue and event management company, GetQd has developed software that helps event operators promote events, collect reservations and track ticket sales more effectively. In the first six months of operations, the company saw over $1 million in annual sales contracts, which has now grown to $5 million.

Community Impact Award presented by Yellow Pages GroupYYC JunkYYC Junk is an environmentally-conscious junk collection service that removes unwanted items and sorts them into what can be donated and recycled. Working with their charitable partners, they deliver any useful items directly to the doors of Calgarians in need, and also ships items to developing communities in Cameroon, Africa. Through YYC Junk’s efforts, they are able to significantly cut down on the amount of items placed into Calgary landfills, while helping rebuild the lives of people locally as well as abroad.

Customer Service Excellence Award presented by Air CanadaBritt Land ServicesThe only female-run land broker of its size in Western Canada, Britt Land Services is a team of driven and passionate land experts dedicated to building strong relationships. With a company culture that embraces empowerment and purpose, they’ve developed a team dedicated to service and making a positive impact on a client’s business.

Innovation Award presented by Servus Credit UnionPK SoundPK Sound is a professional loudspeaker manufacturer and international touring company. This past spring, with support from the National Research Council of Canada, PK launched Trinity: the world’s first remotely-controlled concert sound system that can change shape with the touch of a button, allowing sound engineers to control every aspect of the sound field.

Environmental Stewardship Award presented by Progressive Waste SolutionsGreen Event Services Inc.Green Events Services works directly with event organizers to provide waste-reducing and event-cleaning solutions. Green Events supply user-friendly recycling and compost collection stations throughout an event, along with compostable food ware and on-site waste management staff. This year alone, Green Event Services has worked with over 70 events, interacted with over 600,000 people and diverted over 35 metric tons of material from the landfill.


The Alberta Growth Incentive: Jump-starting Small Business Investment

Despite the need, Alberta is one of the only provinces in Canada that lacks an income tax credit for members of the private sector to invest in local small businesses. We must foster small business growth, productivity and innovation, or our overall competitiveness will suffer. The Calgary Chamber has been in discussions with the provincial government for months about implementing the Alberta Growth Incentive, a robust and effective policy that will jump-start small business investment in the province.

As a small business owner, business growth is the single most important part of business development, and also the most challenging. Having the ability and resources to grow can mean life or death in the small business world. Especially in challenging economic times, access to the capital needed to grow and stay competitive can be the difference between those businesses who remain resilient, and those who are forced to close their doors.

Inaccessibility to capital throughout a business’s life cycle, but especially to early-stage capital investment is a major impediment to the growth and sustainability of Alberta’s small businesses. Currently, many small businesses are lacking the resources and administrative capacity to raise capital, and rely heavily on equity investments made by angel investors and venture capital firms.

Other jurisdictions such as B.C. and Nova Scotia have successfully used an income tax credit to spur investment in small businesses. These provinces have shown that it is possible to create a very successful program without a loss to tax revenue and large administrative costs. This creates a more efficient outcome than direct government participation in investment decisions, and keeps both the investment of capital and the subsequent rewards within the province.

Alberta is fortunate to have a strong pool of capital and a large ecosystem of innovative businesses, yet a system must be put in place to encourage the flow of this capital back into the province’s small businesses. A tax credit is a hands-off approach that puts the onus on investors to make the final decision on risk and efficiency, but incentivizes them to keep their money within Alberta and put it toward high-growth businesses.

In consultation with our tax and economic affairs committee, the Calgary Chamber of Commerce recommends that the Government of Alberta:

1. Establish the “Alberta Growth Incentive,” an investor tax credit used to jump-start early-stage capital investment in small- and medium-size businesses in Alberta.

2. Provide a non-refundable tax credit equal to 30 per cent of investment made into an eligible small business through the program to be used against provincial taxes.

3. Allow the credit to be moved forward or back two to four years in order to smooth the fiscal impact of the program.

4. Place a cap on the amount of tax credit available each year.

5. Establish a yearly maximum on how much a company may raise through the program in order to ensure investment is not being pooled in a small group of firms and that the program is only attracting early-stage investment.

6. Require that the investor not have held a major stake in the venture prior to investment in order to ensure the program is only attracting new investment.

7. Set a threshold for what constitutes an Alberta small business based on the number of employees and the per cent of wages paid to Alberta residents, but consider a lower wage threshold for firms that primarily engage in exports.

A program such as this is an important step towards protecting the long-term health of the Alberta economy, while ensuring that the province remains competitive for both investors and small businesses owners.

Alberta is fortunate to have a strong pool of capital and a large ecosystem of innovative businesses, yet a system must be put in place to encourage the flow of this capital back into the province’s small businesses.


The Alberta Growth Incentive: Jump-starting Small Business Investment

Despite the need, Alberta is one of the only provinces in Canada that lacks an income tax credit for members of the private sector to invest in local small businesses. We must foster small business growth, productivity and innovation, or our overall competitiveness will suffer. The Calgary Chamber has been in discussions with the provincial government for months about implementing the Alberta Growth Incentive, a robust and effective policy that will jump-start small business investment in the province.

As a small business owner, business growth is the single most important part of business development, and also the most challenging. Having the ability and resources to grow can mean life or death in the small business world. Especially in challenging economic times, access to the capital needed to grow and stay competitive can be the difference between those businesses who remain resilient, and those who are forced to close their doors.

Inaccessibility to capital throughout a business’s life cycle, but especially to early-stage capital investment is a major impediment to the growth and sustainability of Alberta’s small businesses. Currently, many small businesses are lacking the resources and administrative capacity to raise capital, and rely heavily on equity investments made by angel investors and venture capital firms.

Other jurisdictions such as B.C. and Nova Scotia have successfully used an income tax credit to spur investment in small businesses. These provinces have shown that it is possible to create a very successful program without a loss to tax revenue and large administrative costs. This creates a more efficient outcome than direct government participation in investment decisions, and keeps both the investment of capital and the subsequent rewards within the province.

Alberta is fortunate to have a strong pool of capital and a large ecosystem of innovative businesses, yet a system must be put in place to encourage the flow of this capital back into the province’s small businesses. A tax credit is a hands-off approach that puts the onus on investors to make the final decision on risk and efficiency, but incentivizes them to keep their money within Alberta and put it toward high-growth businesses.

In consultation with our tax and economic affairs committee, the Calgary Chamber of Commerce recommends that the Government of Alberta:

1. Establish the “Alberta Growth Incentive,” an investor tax credit used to jump-start early-stage capital investment in small- and medium-size businesses in Alberta.

2. Provide a non-refundable tax credit equal to 30 per cent of investment made into an eligible small business through the program to be used against provincial taxes.

3. Allow the credit to be moved forward or back two to four years in order to smooth the fiscal impact of the program.

4. Place a cap on the amount of tax credit available each year.

5. Establish a yearly maximum on how much a company may raise through the program in order to ensure investment is not being pooled in a small group of firms and that the program is only attracting early-stage investment.

6. Require that the investor not have held a major stake in the venture prior to investment in order to ensure the program is only attracting new investment.

7. Set a threshold for what constitutes an Alberta small business based on the number of employees and the per cent of wages paid to Alberta residents, but consider a lower wage threshold for firms that primarily engage in exports.

A program such as this is an important step towards protecting the long-term health of the Alberta economy, while ensuring that the province remains competitive for both investors and small businesses owners.

Alberta is fortunate to have a strong pool of capital and a large ecosystem of innovative businesses, yet a system must be put in place to encourage the flow of this capital back into the province’s small businesses.

Fish Creek Station We Got ‘Em

403 256-9629

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Chamber Member Spotlights The Calgary Chamber is proud to represent many Calgary businesses large and small; this month we are highlighting some of our industry leading members.

Air Canada

Air Canada is Canada’s largest domestic and international airline serving over 180 destinations on five continents. Air Canada provides scheduled passenger service directly to 60 Canadian cities and is proud to serve the province of Alberta, which is home to over 1,500 employees, with non-stop service to seven communities: Fort McMurray, Grande Prairie, Edmonton, Red Deer, Calgary, Medicine Hat and Lethbridge. With a wide range of corporate programs, which includes Air Canada Corporate Rewards, Air Canada gives the business community flexibility and choice while helping companies realize cost savings and added value to their travel program.

For more information, visit AirCanada.com.

Bow Valley College

Bow Valley College (BVC) is Calgary’s one and only comprehensive community college. Since 1965, BVC has been helping people fulfil their dreams for a better education and a better career. In a dynamic and rewarding environment, BVC meets the needs of adult learners wherever they may be on their education or career ladder, providing high-quality, relevant education at an affordable price. From lifelong Alberta learners to new Canadians, to workers seeking a new career path, BVC works to bridge the gap between industry needs and learner skills.

For more information, visit BowValleyCollege.ca.

Ski Cellar Snowboard

Ski Cellar Snowboard is a longtime supporter of the Calgary Chamber, and is celebrating 46 years of membership this month. With three locations to choose from, Ski Cellar’s knowledgeable staff have been outfitting people with the latest ski and snowboard gear and clothing needed to enjoy winter on the slopes for over 50 years. The company also runs a number of programs for all ages to encourage people to become active in the sport. Discount cards for all major hills and a fleet of quality rentals can be picked up at any Ski Cellar Snowboard location.

For more information, visit SkiCellarSnowBoard.com.

The Chamber thanks the following long-standing member companies celebrating anniversaries this month for their years of support to the Calgary Chamber, and their commitment to the growth and development of Calgary.

Member name Years as a member

Ski Cellar Snowboard 46

TELUS Communications Inc. 31

ExecSuite Inc. 30

GE Canada 30

Stuart Olson Dominion Construction Ltd. 30

Loreck Homes Ltd. 25

Canadian Energy Pipeline Association 20

Big Al’s Texturing 10

ComplyWorks Ltd. 10

Rothenberg Capital Management Inc. 10

Stealth Network Services Inc. 10

TAG Recruitment Group Inc. 10

Xtreme Drilling and Coil Services 5

Thanks


In the early 1980s, Louis Stack found himself on the wrong end of double foot and knee surgery, which left him hobbling on crutches. It was a long and tough recovery for

the broken athlete but through the process he recognized how things could be done differently to help people like him regain their former selves. His vision was a ski machine – the Pro Fitter 3D Cross Trainer – which he created to help himself bounce back from his injuries.

Then in 1985, Stack got a $3,000 loan from his mother. The dilemma: to buy a luge and qualify for the Olympic team or invest in his business idea of a fitness machine that improved stability, agility and strength. His decision was the genesis of Fitter International.

“Sports medicine was a new concept in 1985 and we were the only functional integrated balance training product out there,” says Stack.

Stack and his brother, Paul, built the company out of the basement and found a strong market with coaches and athletes as well as physical therapists. The Olympic teams in the 1980s and 1990s used the machines to prepare for competition and Fitter soon outgrew the basement and evolved into the multimillion-dollar company that it is today. Stack’s wife Margaret came on

board in 1997, using her engineering background to provide clear structure and process to the ever-growing company, while Stack took over product development, sales and marketing.

It has also broadened its scope to include other wellness product lines that paved the way in the industry.

“Four times we created new industries that didn’t exist from something that no one thought really mattered yet,” says Stack.

Fitter International graduated from rehab and injury products into athletic and training equipment, family fitness and most recently Active Office products.

Trailblazing Wellness Company Fitter International Turns 30

Photo top left: Louis Stack, founder, Fitter International

Photo bottom right: Arysta Bogner using Fitter’s flagship product, the Pro Fitter 3D Cross Trainer

Anniversary30th

Fitterfirst | 30th Anniversary

By Rennay Craats

93

Diamond Wood Products would like to celebrate 10 years of partnership with Fitter International and congratulate you on your 30th Anniversary.

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As was the case early on, Stack’s foray into office furniture was born from a need to address a problem in his own life. After he quit ski racing, he relocated from the slopes to a computer workstation and hated it. Human beings were not meant to sit in one spot for eight hours a day. He quickly recognized the risks associated with the sedentary lifestyle promoted by sitting and staring at a screen, and he set out to find a solution.

Stack also saw it as an opportunity to expand his business beyond the fitness industry – an industry vying for a spot in the mere three or four hours a week people spent at the gym or working out at home. Again, Stack set out to do something different.

“Instead of fighting everyone and trying to get a piece of the action in the fitness industry, why not just change the way we work?” he says.

That’s exactly what Fitter has done. The company has a line of balls, chairs and balance boards that allow an employee to shift their weight, keep their trunk moving and engage their core muscles as they work. What Stack really wanted was to introduce a quality stand-sit desk, a concept he explored for years before meeting the people who created a product called Varidesk. This company specialized in

Halloween and Christmas decorations and sought to redo their offices with stand-sit desks but found the available options overpriced, poorly constructed or too complicated. So they designed their own. They quickly discovered they were onto something so they hit the conference circuit with their product and there they met Stack.

The two groups joined forces. Varidesk was added to Fitter International’s catalogue and the Calgary company became the exclusive Canadian distributor of this revolutionary product.

It was just what Stack had been looking for. The product sits on top of an existing desk, requires no assembly or installation, and takes less than three minutes to set up. It allows employees to quickly and easily transition from sitting to standing and back again. Best of all, Varidesk is available for a fraction of the cost of other stand-sit units.

“This product is an instantaneous solution to the whole problem of a sedentary workday, and it solves it beautifully in a cost-effective and environmental way,” Stack says.

Fitter International’s Active Office pillar provides a better way of working while promoting good posture, a healthy core and better balance. Employers are starting to realize what Stack understood a decade ago – employees who are comfortable and taking care of their bodies feel better and are more productive. That paradigm shift is in full swing. The concept of an Active Office is catching fire across Canada and is changing the way office space is conceived around the world.

“It’s about making sure our workplaces are dynamic and that they involve subtle movement around good posture both sitting and standing,” he says.

Hundreds of thousands of Varidesk products have been set up in workplaces around the globe, and over the past year the


Above photo: Varidesk Compact Series

http://www.ucalgary.ca/healthandwellnesslab

http://www.diamondwoodproducts.com

KEEPING YOU ON THE BALL

HarvestVI.com/Fitterfirst

CONGRATULATIONSFITTERFIRST

30YEARS!

READ MORE!

HARVEST VENTURES AND EXACT MACOLA POWERFITTERFIRST WITHFLEXIBLE, SCALABLE BUSINESS ERP SOFTWARE.

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www.hahnco.com

Hahn & Houle LLP Chartered Accountants would like to thank Fitter International Inc. for 14 years of partnership and congratulations on your 30th Anniversary!Congratulations to Fitter International

for their continued success on their 30th anniversary.

1.800.565.8132 rogersinsurance.ca

403-243-6830

www.fitter1.com

Above left: Tynan Stack, Louis and Margaret’s son, using the Bongo Board.

Above right: Louis and Margaret at the EY Entrepreneur Of The Year Awards


Stack was a top-four finalist in the EY Entrepreneur Of The Year Awards in the business to consumer category.

Active Office pillar of Fitter International has grown to represent nearly 70 per cent of the company’s total business.

For decades, Fitter International has blazed a trail in the fitness and wellness industries, and recently that innovation and success was recognized. Stack was a top-four finalist in the EY Entrepreneur Of The Year Awards in the business to consumer category.

The accolades were certainly deserved. Fitter evolved from a two-man operation into a successful international corporation with 25 staff and a prime location in Ramsay. Stack has built his ideas into a world-leading functional fitness brand and continues to deliver on his promise of balance and fitness for life.

Louis Stack and his company have always been about evoking a win-win-win situation: helping customers, helping distributors and helping themselves. With a catalogue of cutting-edge products and 30 years of giving customers the means to live healthier lives at home and at work, it’s clear to see that Fitter International is winning indeed.•

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calgary-convention.com | expandthecentre.ca

THOUSANDS OF VISITORS. HUNDREDS OF PARTNERSHIPS. From 800 Canadian lawyers to 1,200 lumber retailers to 3,000 U.S. insurance providers, the Calgary TELUS Convention Centre (CTCC) attracted quite a bit of traffic over the last year.

The economic downturn presented some challenges over the course of 2015, but CTCC had a pretty good year regardless. “It was a little softer year than usual,” says Heather Lundy, the director of Marketing and Communications at CTCC. “But this is a cyclical business. We have strong years and not so strong years. 2015 wasn’t at all unusual.”

The year kicked off with the Western Retail Lumber Association holding a conference at the convention centre with a total of 1,200 delegates from all over Western Canada. The Canadian Bar Association came to Calgary in August and brought along 800 legal professionals.

CTCC also hosted an incentive trip for several thousand members of the Farmers’ Insurance Group in July. And, hundreds of CEOs and senior executives from the Canadian Society of Association Executives came to Calgary in October. In addition to these bigger groups, CTCC hosted dozens of smaller organizations that chose the city to hold their meeting or event.

2015 was the second year of a beneficial partnership between CTCC and the U.S. based Professional Convention Management Association. “This partnership gives us an opportunity to increase awareness of Calgary as a meetings destination in the U.S. through face to face programs, events, digital platforms and media,” says Lundy.

While building and maintaining relationships with potential customers across the continent and the world, CTCC was also busy over the course of the year with partners right here in Calgary, including Travel Alberta, Destination Canada and Calgary Economic Development (CED). “We continued working with our city partners in particular Calgary Economic Development,” says Lundy. “We are a key player in their updated 10-year economic strategy.”

CTCC is pleased to be the title sponsor for CED’s Soul of the City speaker series that brings people together to spark discussion on a wide range of topics, from urban design and education to sustainability and community-minded commerce. “We have been the main partner for years,” says Lundy. “This program brings very diverse topics and allows us to connect with the local community.”

And CTCC increased its participation in the Calgary Champion program which helps provide support for ambassadors to pitch Calgary as a destination for their organization’s events and meetings. “This is a really great program,” says Lundy. “We help our ambassadors leverage their ideas and skills to put together a really appealing conference program and play a leading role in attracting and creating a convention that’s exactly right for their group.”

All in all, 2015 was a busy year as CTCC helped strengthen its role as an economic driver for Calgary and Alberta, sought out and assessed new revenue streams and maintained a strong internal culture that encourages employee development and retention.



As economic developers, understanding how Calgary compares to other cities, both in Canada and around the world, is an important part of the work of

Calgary Economic Development (CED).

In conjunction with Monitor Deloitte, CED conducted a study that investigated how Calgary stacked up against 10 peer cities across five broad categories: economic strength, human capital, innovation and entrepreneurship, cost of doing business and livability. These categories reflect that, in a world driven by the knowledge economy, investors consider places where their employees want to live and their ability to attract the talent, as much as they consider taxes and land costs. This is an important consideration for Calgary which, although widely known for its resource sector, in reality has an economy driven by knowledge-driven services supporting this sector. In a recent paper by the Martin Prosperity Institute (MPI) Calgary is highlighted as a city that has successfully combined a resource-based economy with knowledge-driven growth.

For the purposes of the study, competitor cities were drawn from around the world with industry strengths similar to Calgary: Houston, Pittsburgh, Brisbane, Rio de Janeiro, Vancouver, Singapore, Chicago, Atlanta, Aberdeen and Rotterdam. The study found Calgary ranks very favourably in the areas of economic strength, human capital, and innovation and entrepreneurship but ranks middle of the pack with respect to cost of doing business and livability.

With respect to economic strength, the globally accepted indicators are gross domestic product (GDP), GDP per capita and GDP growth rates. Among the 10 peer cities, Calgary’s GDP per capita at $92,086 ranked second only to Houston and almost double cities such as Vancouver, Brisbane and Aberdeen. Growth was also second.

Human capital reflects the skills, talents, abilities, education and knowledge possessed by the citizens of a place. In these areas,

Calgary ranked highest in educational attainment, labour force participation and population growth. Calgary ranked third in terms of diversity behind Singapore and Vancouver. Companies investing in Calgary can be assured of finding a youthful, talented, educated and diverse workforce to drive their business.

Innovation and entrepreneurship are measures that consider Calgary’s desire to take risks in establishing and managing business ventures. Calgary ranked third behind Singapore and Chicago with respect to research and development expenditures per capita and third behind Houston and Rotterdam with respect to business establishments per capita. Reinforcing these findings, MPI scored Calgary fourth in the nation with respect to venture capital investments.

Cost of doing business measures more traditional metrics such as tax rates, rent, land price and operating costs. Calgary has the most affordable industrial land in comparison to its peers at just $14 per square foot. Commercial real estate rent, while ranked fourth, is comparatively low at $48.44 per square foot. While median single worker income is in the middle of the peer group pack, the effective income tax rate for median single workers is on the high end. Corporate taxes in Calgary are also middle of the pack.

In terms of livability, Calgary has opportunity to improve. Calgary ranks fifth in housing affordability but is considerably more affordable than Vancouver. American cities lead the way in LEED-certified buildings with Calgary placing sixth, roughly the same as Vancouver. With respect to international departure flights, Singapore and Vancouver are also in a league of their own. It should be noted that Calgary International Airport Authority is in the middle of the largest expansion in its history. With strengths in human capital and research innovation, Calgary will continue to build on the resource-based economy with knowledge-driven growth. Companies investing in Calgary can be assured of finding a youthful, talented, educated and diverse workforce to drive their business.

Benchmarking Calgary’s CompetitivenessHow do we stack up against other cities | BY COURT ELLINGSON


Tourism Calgary is re-imagining its current methods of engaging in-market travellers. A new strategy, currently being developed, will be based on having

a roaming physical presence around the city, as well as investing in enriching mobile technology offerings.

To support the new strategy, Tourism Calgary will be exiting its fixed-location Visitor Information Centre in the Calgary Tower in early 2016. The Visitor Information Centre at the Calgary International Airport will remain in operation.

“We have a tremendous opportunity to pilot innovative visitor engagement strategies, including a mobile approach to being where visitors are, rather than forcing visitors to find us,” says Cindy Ady, CEO of Tourism Calgary. “We will also be investing to further our mobile technology content, ensuring that anyone looking for information about events, restaurants, attractions, accommodations and more will be able to access it any time and from anywhere.”

Tourism Calgary’s website, visitcalgary.com, will see an anticipated 1.9 million visitors this year, of which 55 per cent will access the site from a mobile or tablet device. These website interactions will result in 400,000 referrals to industry partners.

“Ultimately, in addition to sharing our world-renowned western hospitality with visitors to our city, our goal is to also engage Calgarians as ambassadors of our city and all it has to offer,” says Ady. “This new direction and focus will better position us to achieve these goals.”

Tourism Calgary offers counselling through a variety of channels. Travellers and Calgarians are welcome to speak with staff at the Calgary International Airport Visitor Information Centre, browse visitcalgary.com, visit the Tourism Calgary office, sign up for monthly e-newsletters, pick up or download the annual visitor information guide, follow Tourism Calgary on social media, email [email protected] or call 1-800-661-1678.

In-market Visitor Engagement

New strategies to connect with travellers to Calgary to launch in spring 2016

BY CASSANDRA MCAULEY

Tourism Calgary Set to

Innovate

“… OUR GOAL IS TO ALSO ENGAGE

CALGARIANS AS AMBASSADORS OF

OUR CITY AND ALL IT HAS TO OFFER.”

~ CINDY ADY


Diversity is brewing within Alberta’s economy, an action that was recently recognized at the 2015 TechRev Innovators event held this past fall.

The event, hosted by TechRev, recognized the development and growth of Alberta’s innovation ecosystem.

TechRev celebrated 11 Innovators who were selected for demonstrating outstanding accomplishments, and for representing the most forward looking and promising tech ventures underway in the Calgary area, helping to facilitate Alberta’s economic diversification.

Calgary company InvenSense Canada (formerly Trusted Positioning Inc.) received special recognition for their recent acquisition, achievement in sales growth and expansion into new markets. InvenSense Canada develops technologies that provide positioning for both enterprise and consumer applications in areas previously not possible, such as indoors or in dense urban areas.

Ten additional companies were selected based on criteria such as financial performance, operational growth, market viability and the achievement of a major milestone within the past year.

The 2015 TechRev Innovators are: Alta Injection Molding, BlackSquare Inc., CoolIT Systems, C4i Consultants, Vintri Technologies Inc., HR-and Inc., Innovative Trauma Care Inc., InvenSense Canada, VizworX Inc., iConnectivity, and Zedi Inc.

Attendees and Innovators also had the opportunity to network with other entrepreneurs, investors and experts from the ecosystem.

“Success is rarely the result of one person’s individual effort,” says Jeff LaFrenz, founder of VizworX Inc. “To be successful as a startup requires a diverse set of skills and experience, more than any person typically has. Find people who are interested in working with you, and who provide complementary skills and experiences, and engage them in the process of creating and operating your company.”

TechRev Innovators is an opportunity for Alberta’s diverse tech sector, which includes ICT, health science, clean-tech, social innovations and more, to be brought front and centre, showcasing the breadth of diversity within the province.

“Working together, referring to each other, supporting each other and sharing our success stories will drive Alberta’s innovation system towards becoming a leader that attracts and fosters innovative business,” says Peter Garrett, president, Innovate Calgary.

The TechRev initiative fosters this innovation by showcasing the vibrancy and strength within the local economy and by showcasing Alberta as a strong entrepreneurial leader.

To learn more about the 2015 TechRev Innovators, visit techrev.ca.

To learn more about Innovate Calgary and how it supports new and emerging technology, visit innovatecalgary.com.

Above: The 2015 TechRev Innovators were announced at a celebration event held October 7, 2015.

BY CARMEN LOVO

Innovation, Diversification and Networking

Make Powerful

ConneCtionsat the Centre

of energyDisCover why Calgary telus Convention Centre Clients are insPireD to return–for More inforMation visit:

calgary-convention.com

Client: CTCC title: 1245 TEL_BusinessCalg_1215 PubliCation: Business in Calgary issue: December 2015 art Due: 11/04/2015 aD DesC: Full Page aD size: 7.875’”w x 10.75”h bleeD: 8.375”w x 11.25”h Color: Four Colour art: High Res PDF

http://www.calgary-convention.com


MARKETING MATTERS // DAVID PARKER

Parker’s PickShopboys calendar by WAX.

Tourism Calgary is re-imagining its engagement methods to the in-market visitor. Early in the new year it will close its Visitor Information Centre at the

base of the Calgary Tower and unveil a new strategy based on having a physical presence around the city while investing in enriching its mobile technology offerings. The idea is to “be where visitors are rather than expecting them to find us,” says president and CEO Cindy Ady.

Its website will have 1.9 million visitors this year and 55 per cent will be from mobile or tablet devices.

Some personnel changes have also been announced. Andrew Rodych has joined Tourism Calgary from Tervita in a new role as manager of executive services. Cassandra McAuley has added to her responsibilities as director of communications the new title of strategy development; responsible for the development and processes of Tourism Calgary’s strategies.

Shauna MacDonald and her team at Brookline Public Relations continue to build their national presence with the signing of two new Calgary-based clients that have a Canada-wide presence.

Good Earth Coffeehouse, with 40 locations in Canada, has teamed up with Brookline to build its profile across the country and provide media/social relations and event management support around new café openings. Brookline recently managed the opening of its newest location in Ottawa.

And Canada Beef has engaged Brookline to lead a number of communications initiatives, including developing its annual report as well as providing communications and digital support.

Rocky Mountain Soap, the super-successful Canmore company that uses no sulphates or other nasty ingredients, has hired Kate Flannery as PR and communications adviser.

After graduating from Humber College’s media copywriting program, Dana Corkey worked in Toronto and then left to experience life in St. John’s, Newfoundland before moving to Calgary.

Her writing skills have been welcomed by clients such as Ford Motor Company of Canada, Tourism Newfoundland and Labrador, the Calgary Stampede and Travel Alberta; and along the way she is a certified elementary school teacher and hopes to publish one of her children’s stories one day soon.

Corkey recently joined Kayak Online Marketing as associate creative director.

And Kayak principal Randy Milanovic has shown his creativity by establishing a new partnership with ICONIS Agency in Rijeka, Croatia, offering connected teams in Europe and North America to help address local, regional and global online needs.

Sarah Geddes, Sass Communications, and Kelly Doody, Daily Ink Media and PR, have joined forces as Press + Post; a combined public relations and content marketing firm.

Marketing Matters

BY DAVID PARKER

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New opportunities coming soon

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BIC December 2015

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