Bi Monitoring r5c3
description
Transcript of Bi Monitoring r5c3
How to work with
BI Monitoring
© 2011 SAP AG. All rights reserved. 2
Disclaimer
This presentation outlines our general product direction and should not be relied on in
making a purchase decision. This presentation is not subject to your license agreement
or any other agreement with SAP. SAP has no obligation to pursue any course of
business outlined in this presentation or to develop or release any functionality
mentioned in this presentation. This presentation and SAP's strategy and possible future
developments are subject to change and may be changed by SAP at any time for any
reason without notice. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of
merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no
responsibility for errors or omissions in this document, except if such damages were
caused by SAP intentionally or grossly negligent.
© 2011 SAP AG. All rights reserved. 3
Agenda
This demo introduces the BI Monitoring application and shows how to work with the
below mentioned BI Monitoring applications.
oIntroduction
oBI Overview Monitor
oSystem Monitor
o BO WebApp Systems
o BO Server Systems
o BW ABAP/Java Systems
oBI Detail Monitors
o BO Job Monitor
o BW Process Chain Monitor
o BW Report Monitor
© 2011 SAP AG. All rights reserved. 4
Introduction - Monitoring for Business Intelligence
SAP Solution Manager
BI Overview Monitor
System Monitor
Central system status overview for all
technical components involved in SAP
Business Intelligence Solution
Capability to monitor cross-system
SAP BW process chains and single process
chain steps
Integration of Business Intelligence specific
alerts in Alert Inbox including Notification
Management, Incident Management, Task
Assignment and forwarding to 3rd party
Central monitoring of Business Objects
specific jobs and correlation to system
specific metrics
Central monitoring of SAP BW queries and
templates
BI Detail Monitors
© 2011 SAP AG. All rights reserved. 5
Introduction – Monitored BI scenario and objects
Backend Systems
/ Data Sources
e.g. SAP ERPSAP BI Platform Systems
(BusinessObjects Enterprise)
BO Jobs
Reports
SAP Data
Warehouse
Systems
(SAP BW)
Process Chains
Queries /
Templates
Info
objects
BO Web Application
Server Systems
BOE Web
Application
BI monitoring scenario
Monitored systems in BI scenario – grouped by BI component type (BW systems, BO server systems, BO web app server systems).
Monitored BI objects (process chains, queries and templates in SAP BW system; jobs in BO system)
End user
This picture shows a typical BI scenario (between backend systems and end user). Two monitoring levels are provided:
• System level monitoring for the involved technical systems
• Monitoring of important BI objects (process chains, queries, templates, BO jobs)
© 2011 SAP AG. All rights reserved. 6
SAP BusinessObjects Business Intelligence 4.0
Architectural Overview (simplified)
BO
Web
App.
Layer
SAP BusinessObjects Enterprise XI Web Application Java
Pioneer
Viewer
Crystal
Viewer
WEBI
Viewer
Platform SDKs
Web
Services
BO
Server
Layer
Crystal
Services
Multidim.
Analy.
Serv.
WebI
ServicesCMSOthers
…..
Data
SourcesSAP
BW
FrontendsCRYS
TAL
XCelsi
us
Live
OfficeWEBI
HTTP
CORBA
ODBO, MDX, RFC, ……..
© 2011 SAP AG. All rights reserved. 7
Agenda
oIntroduction
oBI Overview Monitor
oSystem Monitor
o BO WebApp Systems
o BO Server Systems
o BW ABAP/Java Systems
oBI Detail Monitors
o BO Job Monitor
o BW Process Chain Monitor
o BW Report Monitor
© 2011 SAP AG. All rights reserved. 8
BI Overview Monitor – How to Start…
© 2011 SAP AG. All rights reserved. 9
BI Overview Monitor – How to Start…
1. Select a
scenario...
2. Start the BI Overview monitor by
choosing „Start Embedded“ or
„Start in New Window“
© 2011 SAP AG. All rights reserved. 10
BI Overview Monitor – Initial View
The overview is grouped by the
BI component types in your scenario
Total number of
alerts for the
specific BI
component type
System Monitoring status (availability,
performance and exceptions)
Status of
the
monitored
BI
applications
(BO jobs,
BW process
chains and
queries and
templates)
© 2011 SAP AG. All rights reserved. 11
BI Overview Monitor
The BI Overview Monitor shows at a glance the summary of the current status and
the open alerts of all BI components that are included in your technical scenario.
Summary of alerts and status worst case of all systems in the same BI component type
(web app, BO, BW)
Alert (summary)
Technical instances status
(worst case)
BI monitored objects status
(summary)
System + host level status
(worst case)
© 2011 SAP AG. All rights reserved. 12
BI Overview Monitor – Detail View (BO Web App)
Clicking on a component type in the BI
overview monitor expands the underlying
single systems and technical instances with
their separate alert and status aggregation
per system resp. technical instance
Tomcat example
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BI Overview Monitor – Detail View (BO System)
Tomcat example
Technical instances
of a BO system
Two BO systemsTwo BO systems
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BI Overview Monitor – Tabular View
Switch between
Graphical and
Tabular View
Allows
comprehensive
overview for large
number of
instances
© 2011 SAP AG. All rights reserved. 15
Agenda
oIntroduction
oBI Overview Monitor
oSystem Monitor
o BO WebApp Systems
o BO Server Systems
o BW ABAP/Java Systems
oBI Detail Monitors
o BO Job Monitor
o BW Process Chain Monitor
o BW Report Monitor
© 2011 SAP AG. All rights reserved. 16
System Monitoring for systems in BI monitoring scenario
System
type BOBJ
SAP BI Platform Systems
(BusinessObjects Enterprise)
System
type ABAP
or JAVA
(SAP
J2EE)
SAP Data
Warehouse
Systems
(SAP BW)
System
type
ATC
(Tomcat)
BO Web Application
Server Systems
This picture shows a typical BI monitoring scenario and the monitored technical objects:
• The involved technical systems in a full scope BI monitoring scenario include
• BO Web Application Systems (with SP1 only Tomcat is supported for system monitoring). For SP2 SAP J2EE
and WebSphere are planned to follow
• BOBJ server systems.
•SAP BW systems. Technically the SAP BW systems may consist of a ABAP type system and a SAP J2EE type system
• The system monitoring for each involved system has to be setup separately via the system monitoring setup
• System monitoring for each system can be viewed via the system monitoring UI or as jump in from the BI monitoring UI
With enhancements for
BO web application
Completely BO specific „classical“ ABAP / SAP J2EE
system monitoring (no BW specifics)
© 2011 SAP AG. All rights reserved. 17
Agenda
oIntroduction
oBI Overview Monitor
oSystem Monitor
o BO WebApp Systems
o BO Server Systems
o BW ABAP/Java Systems
oBI Detail Monitors
o BO Job Monitor
o BW Process Chain Monitor
o BW Report Monitor
© 2011 SAP AG. All rights reserved. 18
Example: BO Web Application Systems Monitor
The BO Web Applications System Monitor shows the single BO Web components
that are part of your technical scenario.
Each single instance of a BO Web component is shown including details like
number of alerts, availability status, performance status and exception status. A
direct start of the system monitoring application for each BO Web instance is
provided.
Drill down to the system
monitoring application system
hierarchy by clicking on the icon
of a System Monitoring category
you are interested in
© 2011 SAP AG. All rights reserved. 19
Example: BO Web Application Systems Monitor
Select a System
Monitoring category you
are interested in, for
example “Performance”
© 2011 SAP AG. All rights reserved. 20
Example: BO Web Application Systems Monitor
The performance category
and its subcategories are
shown
In the details section you
can investigate now the
single performance-
relevant metrics
© 2011 SAP AG. All rights reserved. 21
Example: BO Web Application Systems Monitor
… and examine the metric
details…
By changing the view category you
can directly switch between the
single categories to Performance…
© 2011 SAP AG. All rights reserved. 22
BI System Monitor – BO Web Application metrics
Availability of BOE
InfoView web application
(HTTP ping from SMD agent)
Avg. Response time of
open session action
Exceptions in BI launchpat = InfoView
application or in Query As a Web Service QaaWS calls
Introscope metric tree
(Log file scanning via SMD agent)
© 2011 SAP AG. All rights reserved. 23
System Monitoring for BO Web Application System
•The system monitoring for the BO Web Application System provides all general system monitoring capabilities for the
underlying web application system plus specific monitoring for BO web application metrics
• Currently the following BO web application specific metrics are provided
• Category Availability: regular http ping check for the BO InfoView web application (web UI for BOE). The URL is
defined during managed system setup and stored in the Solution Manager URL framework.
• Category Performance: average response time of BO web application frontend calls (Introscope metric)
• Category Exceptions: any message of type ERROR in the BO web application log of the InfoView webapp.
More specific ERROR patterns can be customized by the customer based on customer need / experience.
BO Web Application
Server Systems
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BOE Web
Application
Solution ManagerIntroscope EM
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Performance
Metrics
SMD
Agent
Host
Agent
SMD
Agent
URL ping
Availability
Performance
Exceptions
© 2011 SAP AG. All rights reserved. 24
Agenda
oIntroduction
oBI Overview Monitor
oSystem Monitor
o BO WebApp Systems
o BO Server Systems
o BW ABAP/Java Systems
oBI Detail Monitors
o BO Job Monitor
o BW Process Chain Monitor
o BW Report Monitor
© 2011 SAP AG. All rights reserved. 25
B
BOE Server
Intelligence Agent
BOE Server Process
BOE
Service
BOE
Service
BOE Server Process
BOE
Service
BOE
Service
BOE node
BO Enterprise System Model
BOE Server
Intelligence Agent
BOE Server Process
BOE
Service
BOE
Service
BOE Server Process
BOE
Service
BOE
Service
BOE node
BOE Cluster
Softwarecomponent
Monitoring templates per
software component defined
on technical instance level
(corresponds to BO server types)
Technical system
Currently no metrics
on BO system level
Technical instances
Many types of BO server
processes exit. Different
types correspond to different
BO product instances
BOE nodes are not
modelled but each server
process name has the
node name as prefix
A complete list of BOE 4.0 services
and their mapping to
BO server types and SAP BO metric
templates can be found here:
© 2011 SAP AG. All rights reserved. 26
Example: BO Server Systems Monitor
Technical BO instances
= BO servers
BO system wide job
metrics / alerts
For scrolling through all BO
instances page by page
© 2011 SAP AG. All rights reserved. 27
Example: BO Server Systems Monitor
For BO systems each BO
server represents a
technical instance.
Each technical instance
provides its own metrics
and alerts.
Choose the category that you are
interested in – like Availability - …
© 2011 SAP AG. All rights reserved. 28
BI System Monitor – BO Server Systems metrics
Server Intelligence Agent (SIA)
No BO specific metrics for
performance or availability
(SIA is the BO watchdog and
not monitored itself)
only receiving from Host level
Exception for unexpected BO
server restarts reported in SIA log
For all other BO servers an inactive
metric defintion exists that can be
adapted by customers
© 2011 SAP AG. All rights reserved. 29
BI System Monitor – BO Server Systems metrics
Central Management Server
Avg. Response time of
CMS queries and Logons
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BI System Monitor – BO Server Systems metrics
File Repository Server
Avg. Read and Write
response times
© 2011 SAP AG. All rights reserved. 31
BI System Monitor – BO Server Systems metrics
Web Intelligence Processing Server
WebI server memory usage
© 2011 SAP AG. All rights reserved. 32
System Monitoring for BO Server System
•The system monitoring for the BO ServerSystem provides all general system monitoring capabilities for the
underlying operating system plus specific monitoring for BO metrics
• Currently the following BO Server specific metrics are provided
• Category Availability: BOE Server availability metric from Introscope (collected by BO monitoring service and
offered via JMX)
• Category Performance: average response time of BO Server Introscope metric
• Category Exceptions: unexpected server stops logged in the SIA (Server Intelligence Agent) log (BO watchdog
server)
More specific ERROR patterns can be customized by the customer based on customer need / experience. An
inactive metric entry is available for BO server type in the SAP template
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BO
Server Systems
Asb
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ds dd
Solution ManagerIntroscope EM
Asb
jj dds
ds dd
Performance
+ Availability Metrics
SMD
Agent
Host
Agent
SMD
Agent
Availability
Performance
Exceptions
BO Server
BO Server
BO Monitoring
Server
JMX
© 2011 SAP AG. All rights reserved. 33
Agenda
oIntroduction
oBI Overview Monitor
oSystem Monitor
o BO WebApp Systems
o BO Server Systems
o BW ABAP/Java Systems
oBI Detail Monitors
o BO Job Monitor
o BW Process Chain Monitor
o BW Report Monitor
© 2011 SAP AG. All rights reserved. 34
Agenda
This demo shows how to work with the following BI Monitoring applications:
oIntroduction
oBI Overview Monitor
oSystem Monitor
o BO WebApp Systems
o BO Server Systems
o BW ABAP/Java Systems
oBI Detail Monitors
o BO Job Monitor
o BW Process Chain Monitor
o BW Report Monitor
© 2011 SAP AG. All rights reserved. 35
BO Job Monitor - Starting
… and click then on
the traffic light
section jobs
In the BI Overview
Monitor choose the BO
Server Systems box…
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BO Job Monitor
The BO Job Monitor
opens in a separate tab
For each job you can see the status of
each monitored metric:
- Not Started on Time
- Out of Time Window
- Duration
- Status
Monitored jobs are
grouped by the BO
system they belong to
© 2011 SAP AG. All rights reserved. 37
BO Job Monitor – metrics details
Status of the
last finished job
run (= job instance)
Green if successful
Red if failed
Duration of last
finished or currently
running job run in
minutes
Delay in minutes of the last
finished or currently running job run
to the specified threshold timestamp
(today if the timestamp is already
reached or yesterday otherwise)
Maximum distance in minutes of the last finished or currently
running job run to the specified threshold time window on the
day where the window start timestamp has the closest distance
to the job start time. 0 if the job start time is > window start time
and job end resp. current time for running job is < window end
time. See details on next slide.
© 2011 SAP AG. All rights reserved. 38
BO Job Monitor – out of time window calculation
examples
time
yesterday tomorrowtoday
now
J1
W1 W2 W3
J2
J3
J4
J5
0
Daily time window
Job runs
Closest window
Reported metric value
J
6
© 2011 SAP AG. All rights reserved. 39
BO Job Monitor – Checking Configured Thresholds
How to check the thresholds of
your technical scenario? Go to
the SAP Solution Manager
Configuration - BI Monitoring.
Choose your technical scenario
and go to the step Configure BO
Job Monitor
Choose the job that
you are interested in
and check the
thresholds…
© 2011 SAP AG. All rights reserved. 40
BO Job Monitor – check job details in BO system
Select Navigate to and
then Central
Management Console
(CMC)
For detailed analyis of a
job in the BOE system
… and log on
© 2011 SAP AG. All rights reserved. 41
BO Job Monitor – check job details in BO system
Start the Instance
Manager…
Enter the selection
criteria for your job of
interest and click the Find
button
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BO Job Monitor – check job details in BO system
Right click the job you are
interested in and select “Instance
Details” to see more details of
this instance.
© 2011 SAP AG. All rights reserved. 43
BO Job Monitor – check job details in BO system
Check the corresponding detail
information for the alert you are
investigating. In our case: check
the error message to find the
reason for the failed status.
© 2011 SAP AG. All rights reserved. 44
BI Monitoring for BO Jobs
•The BI Monitoring for BO Jobs provides the following metrics for the execution of process chains in the Business Objects
system:
•Performance:
•Duration
•Not Started on Time
•Availability:
•Out of Time Window
•Exceptions:
•Status
BO Server system Solution Manager (ABAP stack)
Extractor
Name = „DPC PUSH CORE“
SystemID=<SOLMAN-SID>
Extended Content=<BO server
host name> Script ‚List Jobs„
„bobjnormal.jar“
SMD Agent
BO Server
Solution Manager (JAVA stack)
Web-Service
„BOBJMonService”
External Name=
„BOBJMonServiceVi_
Document“
Type= „Consumer
Proxy“
Agelet „e2emai.bobj“
Agelet „remoteos“
© 2011 SAP AG. All rights reserved. 45
Agenda
oIntroduction
oBI Overview Monitor
oSystem Monitor
o BO WebApp Systems
o BO Server Systems
o BW ABAP/Java Systems
oBI Detail Monitors
o BO Job Monitor
o BW Process Chain Monitor
o BW Report Monitor
© 2011 SAP AG. All rights reserved. 46
BW Process Chain Monitor - Starting
… and click then on
the traffic light in the
section Process
Chains
In the BI Overview
Monitor choose the BW
Server Systems box…
© 2011 SAP AG. All rights reserved. 47
BW Process Chain Monitor
Monitored process
chains/steps are
grouped by the BW
system they belong to
Monitoring of complete
process chains as well as
single process chain
steps is supported.
Monitoring of complete
process chains as well as
single process chain
steps is supported.
For each job you can see the status of
each monitored metric:
- Not Started on Time
- Out of Time Window
- Duration
- Status
- Records Processed
- Data Packages Processed
As of Solman 7.1 SP1 metrics are calculated
from all process chain / step runs within the
last 24h worst case values are reported.
As of SP3 each single run may raise an alert.
© 2011 SAP AG. All rights reserved. 48
BW Process Chain Monitor – Starting the Analysis
Transaction
2. Start the BW Analysis
Transaction by choosing
Navigate to -> Analysis
Transaction
1. Mark the BW process
chain you want to
investigate…
© 2011 SAP AG. All rights reserved. 49
BW Process Chain Monitor – Analysis with Transaction
RSPC
The analysis transaction
RSPC is started by default
showing the previously
chosen process chain...
© 2011 SAP AG. All rights reserved. 50
BW Process Chain Monitor – Analysis with Service Tool
ST13
You can use the SAP
WebGUI session also for
calling other analysis tools
like ST13 (BW-TOOLS)…
Enter transaction here…
© 2011 SAP AG. All rights reserved. 51
BW Process Chain Monitor – Analysis with Workload
Monitor ST03N
… or ST03N
© 2011 SAP AG. All rights reserved. 52
BW Process Chain Monitor – Starting the Alert Inbox
Open the alert inbox by
clicking on the number of
alerts or the traffic light of
the BW process chain that
you are interested in
© 2011 SAP AG. All rights reserved. 53
BW Process Chain Monitor – Alert Inbox for BI
2. Select the alert group
that you want to investigate
in greater detail
1. Select the alert that you are interested
in - for example BW Process Chain
Records/Data Packages
3. Choose the Show
Details button
© 2011 SAP AG. All rights reserved. 54
BW Process Chain Monitor – Alert Inbox for BI
Check the details of the specific alert - like
minimum, maximum and last measured
value of the metric
© 2011 SAP AG. All rights reserved. 55
BI Monitoring for BW Process Chains
•The BI Monitoring for Process Chains provides the following metrics for the execution of process chains in the BW
system:
•Performance:
•Duration
•Not Started on Time
•Availability:
•Out of Time Window
•Exceptions:
•Status
•Records Processed
•Data Packages Processed
BW system (ABAP stack)
ST-PI:/SDF/E2E_BW_PROCESSCHAINS
Solution Manager (ABAP stack)
Extractor
Name = „DPC PULL CORE“
SystemID = <BW-SID>
Extended Content = „ST_PI“ST-A/PI:BCC_BW_PC_MONITORING
RFC
BW
© 2011 SAP AG. All rights reserved. 56
Agenda
oIntroduction
oBI Overview Monitor
oSystem Monitor
o BO WebApp Systems
o BO Server Systems
o BW ABAP/Java Systems
oBI Detail Monitors
o BO Job Monitor
o BW Process Chain Monitor
o BW Report Monitor
© 2011 SAP AG. All rights reserved. 57
BW Reporting Monitor - Starting
… and click then on
the traffic light in the
section Reporting
In the BI Overview
Monitor choose the BW
Server Systems box…
© 2011 SAP AG. All rights reserved. 58
BW Reporting Monitor
For each BW Query or Template
you can see Average Response
Time in seconds and the alerts
Monitored queries /
templates are grouped
by the BW system they
belong to
© 2011 SAP AG. All rights reserved. 59
BW Reporting Monitor – Analysis with Workload Monitor
ST03N
2. Start the BW Analysis
Transaction by choosing
Navigate to -> Analysis
Transaction
1. Mark the BW Query or
Template you want to
investigate…
© 2011 SAP AG. All rights reserved. 60
BW Reporting Monitor – Analysis with Workload Monitor
ST03N
3. Check the details of
the query you want to
investigate
1. Transaction ST03N
opens in a SAPGui for
HTML session
2. Choose section
Queries: Bex Web
(ABAP)
© 2011 SAP AG. All rights reserved. 61
BI Monitoring for BW Queries & Templates
•The BI Monitoring for Queries & Templates provides the following metrics for the execution of queries and templates in
the BW system:
•Performance:
•Average response time of queries
•Average response time of templates
BW system (ABAP stack)
ST-PI:/SDF/E2E_BW_QUERY_TEMPLATES
Solution Manager (ABAP stack)
ST-A/PI:BCC_BW_QT_MONITORING
RFC
BW
Extractor
Name = „DPC PULL CORE“
SystemID = <BW-SID>
Extended Content = „ST_PI“
© 2011 SAP AG. All rights reserved. 62
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