Best Practices and Technology Trends for Intermodal Drayage

Harbor Transportation Club

About Trinium

Specialists at improving the profitability of intermodal transportation companies– Intermodal drayage– Public warehouses– Container freight stations– Intermodal distribution companies

58 installations 1350 users 7200 drivers 168 sites 25 staff, headquartered in Southern CA

Trinium Deployments

Representative List of Customers

Common Process

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Make the system smartMake the system smart

Automate routine tasksAutomate routine tasks

Improve front end disciplinesImprove front end disciplines

Share tasks with drivers and customersShare tasks with drivers and customers

The Value of an Enterprise SystemThe Value of an Enterprise System

OutcomeOutcome CommonCommon Best PracticeBest Practice

Profit RatioProfit Ratio 3-5%3-5% 10-13%10-13%

Rev per EmployeeRev per Employee $500K$500K $1,000K$1,000K

Driver to Staff RatioDriver to Staff Ratio 5 to 15 to 1 10 to 110 to 1

Driver to Dispatcher RatioDriver to Dispatcher Ratio 20-120-1 40-140-1

Per Diem per $1m in RevPer Diem per $1m in Rev $15K$15K $1.5K$1.5K

Order Completion to InvoiceOrder Completion to Invoice 7-9 days7-9 days 1-2 days1-2 days

Best Practices - Outcomes

OperationOperation CommonCommon Best PracticeBest Practice

OrdersOrders Phone / FaxPhone / Fax EDI 50% + DM EnvoyEDI 50% + DM Envoy

RatingRating ManualManual AutoAuto

AvailabilityAvailability ManualManual Availability Manager*Availability Manager*

DispatchDispatch T Card / ManualT Card / Manual Mobile / Real TimeMobile / Real Time

Per DiemPer Diem Ad HocAd Hoc AutomatedAutomated

Street TurnsStreet Turns Ad HocAd Hoc Vis. / Measured /Automated*Vis. / Measured /Automated*

Customer UpdatesCustomer Updates Phone / FaxPhone / Fax Automated / EmailAutomated / Email

Document ImagingDocument Imaging NoneNone Scanned and available on webScanned and available on web

WebWeb BrochureBrochure Tracking / docs / avail / apptsTracking / docs / avail / appts

InvoicingInvoicing Manual MailManual Mail EDI 50% / Email 25%EDI 50% / Email 25%

Best Practices - ApproachesBest Practices - Approaches

Connectivity and IT InfrastructureConnectivity and IT Infrastructure

E-Mail Fax

Direct EDILimited

Portals

Why Can’t Trading Partners Connect ?Why Can’t Trading Partners Connect ?

EDI is anything but standardEDI is anything but standard Lots of discrete systems involvedLots of discrete systems involved Resource availability on both sidesResource availability on both sides ExpenseExpense Trading partner turn overTrading partner turn over

Regulatory

Ocean Terminals

Customers

Depots, Ramps & CYs

TruckersUnknown and unfamiliar

High Value - lowest priority

Priority ChallengePriority Challenge

RegulatoryPriority

Required number of connections

The Turn Over ChallengeThe Turn Over ChallengeDirect Connect 150 Truckers: Wasted Connections

Why Do We Cling To Doing It Ourselves?Why Do We Cling To Doing It Ourselves?

The illusion of controlThe illusion of control The illusion of competitive advantageThe illusion of competitive advantage The illusion of lower costsThe illusion of lower costs Safety of dataSafety of data The cost and effort to changeThe cost and effort to change At a priceAt a price

– Function countFunction count– Key man dependenceKey man dependence– Concentrated costsConcentrated costs– Ageing technologiesAgeing technologies

The ProblemsThe Problems

Buzz WordsBuzz Words

SAASSAAS– Software as a serviceSoftware as a service– New take on the old ASP modelNew take on the old ASP model– Enabled by more robust web technologiesEnabled by more robust web technologies

Industry EcosystemsIndustry Ecosystems– Trading partners connected electronically Trading partners connected electronically – CommunityCommunity– Many to many connections with agreed collaboration rightsMany to many connections with agreed collaboration rights

Intermodal Truckers

TruckingCompany

TruckingCompany

TruckingCompany

TruckingCompany

TruckingCompany

TruckingCompany

Container StatusContainer StatusDray InvoicesDray Invoices

Dray OrdersDray Orders

Oceancarriers

IMCs

BCOs

OriginatorsOriginators

Container StatusContainer StatusDray InvoicesDray Invoices

Improved VisibilityReduced EffortStreet TurnsPer Diem Control

To accomplish…

Dray OrdersDray Orders

IAS - Trinium: An Intermodal EcosystemIAS - Trinium: An Intermodal Ecosystem

IAS-Trinium and Industry EcosystemIAS-Trinium and Industry Ecosystem

Recreating The Wheel Leveraging IAS-Trinium

Transportation EcosystemsTransportation Ecosystems

Software Build (or Maintain) vs. Buy

Technology EnlightenmentTechnology Enlightenment

Most are here Interest is building

Trinium InstallationsTrinium Installations

111 Servers

111 Servers

60+ Technical Staff

Trinium Installations – An AlternativeTrinium Installations – An Alternative

10 Servers

10 Servers

3 FTE

Successful SaaS ModelsSuccessful SaaS Models

Industry EcosystemsIndustry Ecosystems Achieve maximum EDIAchieve maximum EDI

– OrdersOrders– InvoicesInvoices– UpdatesUpdates

Reduce EDI expense Reduce EDI expense Reduce manual workReduce manual work Increase visibilityIncrease visibility Increase street turnsIncrease street turns Reduce per diem disputesReduce per diem disputes

SaaSSaaS Reduce IT costsReduce IT costs Increase systems responseIncrease systems response Improve data protectionImprove data protection Focus on trucking best practiceFocus on trucking best practice

Bringing It All TogetherBringing It All Together

Best Practice Process

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Make the system smart

Automate routine tasks

Improve front end disciplines

Share tasks with drivers and customers

Bringing It All TogetherBringing It All Together

SaaS Industry Ecosystems

Thank YouThank YouThank YouThank You