Berkeley Student Food Collective- Our Community is our Largest Customer

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  • 7/28/2019 Berkeley Student Food Collective- Our Community is our Largest Customer

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    We are a collectively operated non-profit grocery market

    founded by students of the University of California, Berkeley.

    Our contribution to the community is far-reaching as we provide

    local food to the Bay Area, education about healthy eating, and

    a strong backbone for sustainable living. Our customers

    include everyone from students to families to travelers who are

    simply passing through.

    BERKELEY STUDENT FOOD COLLECTIVE

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    There are so many ways that we ensure happiness

    within our customer base including:

    Customer-Driven Supply

    Volunteer Service

    Local Vendors

    Educational Outreach

    Informative Product Labels

    Food For All Diets

    Sustainable OptionsLeadership Opportunities

    CONTENTS

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    Customers refer the products we carry! If a customer requests

    an item that fits into our purchasing policy, well give it a try.

    9 times out of 10, it will be a great seller and well continue to

    stock it. If we get their name and phone number, well call them

    as soon as it comes in or, in rare occasions, explain to them

    why we cant sell it.

    CUSTOMER-DRIVEN SUPPLY

    Our Suggestion Board

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    All of our members are volunteers, they love to be here!

    Happy employees = great customer service. And, since a large

    portion of our customers are members, we have no trouble

    meeting their needs.

    VOLUNTEER SERVICE

    A Couple of Happy Volunteers

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    Our vendors are local small businesses. Through doing

    business with them, we not only ensure that the food we sell is

    of the highest quality and meets our standards, but also help

    out community members. Several vendors businesses are

    now expanding, and they remember us as their first customer.

    LOCAL VENDORS

    Our Operations Manager Helping a Cal Alumn Add His Product to the Shelf

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    Our adherence to the Real Food Guidelines is the ultimate

    customer service. By providing our customers with great food

    options we also teach them about the local food system via our

    products and vendors!

    The guidelines are community-based, environmentally-sound,

    humane, and fair trade.

    EDUCATIONAL OUTREACH

    Our Map of Local Suppliers

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    Our labeling system is exceptionally informative. It addresses

    many questions and inspires customers to learn more about

    what their food is made of and where it comes from, including

    allergens, organic certification, and location.

    INFORMATIVE PRODUCT LABELS

    Labels in Use

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    Our foods cater to health needs in a way that customers

    have a hard time finding elsewhere. We have healthy snack

    options in a wide variety of products that serve vegan,

    gluten-free, and other alternative diets.

    FOOD FOR ALL DIETS

    Healthy Options in our Bulk Section

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    With the Bulk Buying Program, we help customers take

    shopping to a whole new level! We are able to spread the

    privileges of a vendor to every customer and allow them to take

    advantage of lower prices, more sustainable packaging, and

    more convenient purchasing. Additionally, The Box program

    simplifies the customers weekly shopping, while

    implementing a tell us what you think function that allows us

    to customize The Box to meet the desires of our customer.

    SUSTAINABLE OPTIONS

    The Box Ready For Pick-Up

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    We give every community member the opportunity to be an

    integral part of the store! Each customer is invited to our Board

    of Directors meetings, membership meetings, can become a

    volunteer, and has the opportunity to become a friend of the

    BSFC. Regardless of age or community status, everyone has

    the possibility of making their mark in all aspects of how the

    store and organization is run!

    LEADERSHIP OPPORTUNITIES

    Matthew Providing Input

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    THANK YOU!THANK YOU!

    Berkeley Student Food Collective

    2440 Bancroft Way #102

    Berkeley, CA 94704

    510.845.1985