ACKNOWLEDGEMENT

First of all, we want to thank The Almighty for giving me this opportunity and

health in finishing my task on Basic Mathematics successfully. In this very precious

occasion, we also would like to record our highest appreciation to Miss Lena a/p

Vimalanandan, as our Basic Mathematics lecturer for giving us the chance in

finishing this task. Furthermore, we wanted to state a divine gratitude to Miss as she

had given us a lot of opinions, advices, views, and made some discussions

throughout the task and during the study period. All information given by her had

helped us in many ways especially in improving this task.

Besides that, we would like to give our appreciation to our friends of J14‘s unit

as they had helped us to find sources and researches together. Moreover, we also

wanted to show our gratefulness towards them as they had shared either tense or

happy experiences together and were willing to complete this task either directly or

indirectly during the process of preparing this task. 

Apart from that, we also wanted to seek forgiveness if there are any mistakes

and inadequacies in the task that we had done. Indeed, the good comes from God,

and that evil comes from my own weakness.

 

With that, we thank you.

TABLE OF CONTENT

Content Page number

1.0 INTRODUCTION

Statistics is the science of data collection, organization, and interpretation.

The data is often numerical but may take other forms including relationships between

entities. It deals with all aspects of this, including the planning of data collection in

terms of the design of surveys and experiments. The purpose is to obtain some

overall understanding of group characteristics.

Statistics is considered by some to be a mathematical science pertaining to

the collection, analysis, interpretation or explanation, and presentation of data, while

others consider it a branch of mathematics concerned with collecting and interpreting

data. Because of its empirical roots and its focus on applications, statistics is usually

considered to be a distinct mathematical science rather than a branch of

mathematics.

Statisticians improve the quality of data with the design of experiments and

survey sampling. Statistics also provides tools for prediction and forecasting using

data and statistical models. Statistics is applicable to a wide variety of academic

disciplines, including natural and social sciences, government, and business.

People in varied occupations use statistics. Health professionals use

statistical methods to determine whether a specific drug or procedure is useful in the

treatment of medical problems. Weather forecasters use statistics to more accurately

predict the weather. Engineers use statistics to benchmark standards for product

safety and quality. Scientists employ statistical methods to design effective

experiments. Economists apply statistical techniques in predicting future economic

trends.

  Sports recruiters use statistics to check out potential athletes. Sports teams

also use statistics to prepare for upcoming opponents. They look to see which

players on the opposing teams are doing well at that time. They also use statistics to

decide which players are doing well and they try to predict which players will bring

the best results for the game.

The people who pick out merchandise for retail stores also use statistics.

They look to find out what styles and colours sold the best in previous seasons and

then they decide what to buy. Police officers also use statistics in several ways. The

first way is to find out what intersections have the highest accident rate and then they

are able to watch those intersections and reduce the number of accidents. They also

study the crime rates in different neighbourhoods to show the need for additional

police force.

In this survey, we had survey about the sudden change in the PPSMI policy.

PPSMI is the outcome of a policy decision made by the Government of Malaysia as

the result from the Minister’s Council Meeting held on 19 July 2002.The

implementation of PPSMI was carried out in stages beginning with the 2003

schooling session. The pioneers were all Year 1 students for Primary Schools, Form

1 and Lower 6 students for Secondary Schools. The full implementation of PPSMI

was in 2007 for Secondary Schools and 2008 for Primary Schools.

2.0 CONDUCTING A SURVEY

Surveys are used in many fields to gather data on the knowledge, attitude and

behaviour of the general public or specific populations. This information is used to

design political campaigns, create marketing strategies, plan for public services and

many other purposes. Planning offices may use surveys to determine public attitudes

and preferences about growth options, or to assess the use of different public

services, such as roads or playgrounds.

Through this lesson, students will gain experience in gathering data used for

decision-making, as well as the ability to more critically assess conclusions based on

survey data. It is a type of gathering information that is such an important way to help

people make decisions about topics of interest. Surveys can help people to decide

what needs changing, where money should be spent, what products to purchase,

what problems there might be, or lots of other questions you may have at any

time. The best part about surveys is that they can be used to answer any question

about any topic. Here are four steps to a successful survey and it includes create the

questions, ask the questions, tally the results and present the results.

In this coursework, we have to conduct a survey on several issues that have

been given to us. The issues are abolishing standard examinations such as UPSR

and PMR in schools, The price hike in essential items such as sugar, petrol and

LPG, Night lectures in IPG Kampus Ipoh, The facilities available in IPG Kampus

Ipoh, The facilities available outside IPG Kampus Ipoh and The sudden change in

the PPSMI policy.

Once the issue has been selected, then our group discuss about the

questionnaire. Then we show the draft about the questions to our lecturer so that she

can make some corrections and give some comments and hence, guide us to do the

correct way of constructing the right and suitable questions. After that, we distribute

the questionnaire to our respondents. After they have answered the questionnaire,

we collect back all the questionnaire to gather the information from our respondents.

We use tally method to make it easier when analysis the questions and last but not

least, all the data and the information are presented in the various non-linear form

and we write a report based on the survey for the selected topic.

2.1 CHOOSING AN ISSUE

For this task, we are provided six different titles. Each group should carry out a

survey on a given topic. A representative from our group has done a draw lock

together representatives of other groups. Extracts from it, we got the title of the

sudden change of PPSMI policy.

Pengajaran dan Pembelajaran Sains dan Matematik Dalam Bahasa

Inggeris (PPSMI) is a government policy aimed to improve the command of the

English language among pupils at primary and secondary schools in Malaysia. In

accordance to this policy, the Science and Mathematics subjects are taught in the

English medium as opposed to the Malay medium used before. This policy was

introduced by the former Prime Minister of Malaysia, Mahathir bin Mohamad in 2003.

PPSMI has been the subject of debate among academics, politicians and the public

alike, which culminated to the announcement of the policy's reversal in 2012 by the

Deputy Prime Minister, Tan Sri Muhyiddin Yassin.

The rational of the change of the medium of instruction from Malay language to

English for the teaching and learning in Science and Mathematics as the government

is concern on the nation’s human capital development towards achieving the

standard of developed country. Besides that, English language is the language

spoken internationally and mastery in this language would allow easy access to

information in these fields. In addition, the implementation of PPSMI was made to

ensure students’ mastery in Science and Mathematics of the view that most of the

sources are available in English. Indirectly, enhancing the student to communicate in

English, thus, improve their language.

2.2 CONSTRUCTING A QUESTIONNAIRE

We have discussed and construct 10 questions in the questionnaire part. It

also includes two questions about the background of the respondents such as their

gender and occupations. We also provide open ended questions to get their opinion

regarding the topic chosen and they can also give their suggestion that they think is

suitable. The sample of our group’s questionnaire is as below:

Instruction: Tick on the right box.

Gender: male female

Occupation: student lecturer parents

1. Do you agree in the sudden change in the PPSMI policy?

agree not sure disagree

/

Give your opinion.

________________________________________________________________

2. Which language do you think is better to learn Math and Science?

English Malay Both Tamil Mandarin mother’s tongue

3. In your opinion, is it suitable to change the terms in both subjects (Math and

Science) to Malay?

yes not sure no

Give your opinion.

________________________________________________________________

4. In your opinion, is it the policy PPSMI cause of science and mathematics

subjects become tougher?

Yes not sure no

5. Do you think that the PPSMI helps improve their English?

yes not sure no

6. If we learn Science and Math in English, do you think the patriotism among

students will decrease? Why?

________________________________________________________________

7. Do you think the PPSMI policy burdens the teachers?

yes not sure no

Give your opinion

________________________________________________________________

8. Do you think the sudden change in the policy will burden the government

financially?

yes not sure no

If yes, how?

________________________________________________________________

9. Do you think the PPSMI was a success or failure?

success failure

Give your opinion?

________________________________________________________________

10. Give your own suggestion to improve the learning of Science and Mathematics

in the future educational system.

________________________________________________________________

2.3 DISTRIBUTING THE QUESTIONNAIRE.

After we have constructing the questionnaire, we have to distribute the

questionnaire to at least 40 respondents. Our group’s target are those who is called

students, lecturers and also parents. We divide them into female and male.

Figure 1: The gender of the respondents.

Occupation of the respondents

Occupation Number of respondents

Student 19

Lecturer 13

Parents 8

53%48%

Gender of the respondents

malefemale Gender Frequency

Male 21

Female 19

47%

33%

20%

Occupation of the respondents

studentslecturerparents

Figure 2: The occupation of the respondents.

The students are those who are now learning or have the experience in

learning Science and Mathematics in English, the lecturers are among the educators

in IPG Kampus Ipoh itself while the parents are the people who are the villagers that

stay at the nearby residential area. We give them the questionnaire to be ticked and

we also explain to them about the purpose of our survey. Luckily, they are willing to

give their full co-operation and commitment to answer the questions given. We

distribute the questionnaire to 19 students, 13 lecturers and 8 parents which consists

of 21 male and 19 female.

2.4 ORGANIZING TABLE AND ANALYSING THE DATA.

2.5 REPRESENTING THE DATA THROUGH VISUAL ILLUSTRATION.

2.6 INTERPRATING AND MAKING INFERENCES.

QUESTION 1: Do you agree in the sudden change in the PPSMI policy?

Response from respondents No of respondent

Agree 31

Not sure 6

disagree 3

Total 40

Agree Not sure disagree0

5

10

15

20

25

30

35

Agree in the sudden change in ppsmi policy

Series 1

Respon from respondent

No.

of r

espo

nden

ts

Figure 3: Agree in the sudden change in PPSMI policy.

Based on the question 1, respondents had gave their answer which is 31

respondents were agree in the sudden change in the PPSMI policy, 3 respondents

were not sure and 6 respondents were disagree on that question. There were many

opinions from the respondents that we had got. Students had stated that teaching

Science and Math in Malay Language is better for the students and changes will give

negative effect to the students. They also said that study Science and Math in

English had burdened them.

While lecturer had state that sudden change in PPSMI policy will made the

students were very shocked and waste a lot of money. They also said that PPSMI

does not work in improving student’s achievement in Math and Science. Parents also

gave their opinion that sudden change in PPSMI policy will help the students from

the rural area. They also said that their children were not good in English so studied

Math and Science in English will burden their children.

QUESTION 2: which language do you think is better to learn Math and Science?

Language Number of respondents

English 8

Malay 17

Both 8

Tamil -

Mandarin -

Mother’s tongue 7

english malay both tamil mandarin mother's tongue

02468

1012141618

Language that is better to learn Math and Science

Column1Column2Series 3

Types of language

No.

of r

espo

nden

ts

Figure 4: Language that is better to learn Math and Science.

Based on the question 2, the respondents had given their respond that 17

respondents were preferred to learn Math and Science in English. While 8

respondents were preferred English and both language to learn Math and Science.

From the survey, there were no respondents that prefer to learn Math and Science in

Tamil and Mandarin language. There were 7 respondents that prefer to learn Math

and Science in mother’s tongue.

QUESTION 3: In your opinion, is it suitable to change the terms in both subjects

(Mathematics and Science) to Malay language?

Give your opinion.

Opinion

Yes Not sure Not

No. of respondents 19 7 13

Yes Not sure No02468

101214161820

The terms in both subjects should be changed to Malay language

Series 1

Respon from respondents

No.

of r

espo

nden

ts

Figure 5: Shows the number of respondents who think that the terms in both

subjects (Science and Mathematics) should be changed to Malay language.

From the bar chart above, 19 respondents say yes about to change the terms

in both subjects (Science and Mathematics) to Malay Language. Most of them agree

as it is easy to understand. Besides that, it is easy to understand and better to learn

in own language. On top of that, the knowledge is easy to deliver and understand by

the students. In fact, this can also improvise Malay language among the students.

Basically, students know more terms in Malay language. There is some students

who cannot understand the English subject itself, thus when learning Science and

Mathematics in English, they find it very difficult. Science and Mathematics are

technical and practical subjects and not language subjects, thus it should be learned

in Malay language instead of English.

Whereas, 13 respondents say no to change the terms of both subjects in

Malay. This is because, the terms are sound funny and quite more difficult when they

are changed into Malay language. A part from that, English is not really difficult since

we learnt the subject from primary school. The terms used are internationally agreed

and used all over the world in their educational system. If the words are changed to

Malay, it is hard to find the keywords in the internet for further explanation and better

understanding. Most of the references books are in English, so we have to be

familiar with the terms used. On top of that, some of the terms are not suitable to

change in Malay. They also think that it is very hard to remember if the terms are

changed into Malay.

In the other hand, 7 respondents are not sure whether to change the terms we

used in English nowadays to Malay. They think that, it is easy to learn in bilingual but

it may take a long time during the class period to teach for that particular subject if

the teacher has to teach in bilingual to make the students understand. Besides that,

mixing language when learning can create confusedness among the students.

QUESTION 4: In your opinion, is it the policy PPSMI cause of Science and

Mathematics subjects become tougher?

Opinion

No. of respondents yes Not sure no

20 3 17

Yes50%

Not sure8%

No43%

Policy of PPSMI will cause Science and Mathematics subjects become tougher

YesNot sureNo

Figure 6: The policy of PPSMI will cause Science and Mathematics subjects

become tougher.

From the pie chart above, we can see that 20 respondents or 50% of them

agree that the policy of PPSMI will cause Science and Mathematics subjects

become tougher. This is because, since these subjects are teaching in English, the

students especially from the rural area having difficulty in understanding what they

learn. As a result, their results from the test or examination drop and this can make

them fail. 3 respondents or 7% are not sure about this matter and 17 respondents or

43% think that this policy are not causing the subjects become tougher to be learnt.

They feel that actually this policy is not burdened at all and instead of that, the

number of excellent students increase from year to year.

QUESTION 5: Do you think that the PPSMI helps improve their English?

Opinion

No. of respondents yes Not sure no

18 9 13

yes not sure no0

2

4

6

8

10

12

14

16

18

PPSMI improve students' English language

Answer

Num

ber o

f res

pond

ent

Figure 7: Number of respondents that agree PPSMI policy may improve

the students’ English language

Based on the survey, 18 respondents confident that PPSMI may helps improve

students’ English. This is because more subjects are teaching in English than before.

So, student will speak more in English in school. Besides that, the students need to

participate more in Science subject during teaching and learning session. Thus, the

student can build their language and be more confident to speak.

In addition, there are 13 respondents who said that PPSMI may not help to

improve the students’ language. This kind of respondent think that, the interaction

between the students and teacher will be less as the student are ashamed to speak

in English. As a result, the student unable to improve their language and will miss the

lesson.

QUESTION 6: If we learn Science and Mathematics in English, do you think the

patriotism among students will decreased? Why?

Yes Not sure No02468

101214161820

PPSMI policy may decreased the patriotism among the students.

Answer

Nu

mb

er

of r

esp

on

de

nt

Figure 8: the number of respondents that agree PPSMI policy may

decrease the patriotism among the students.

About 16 respondents agreed that learn Science and Mathematics in English

can decreased the patriotism among the students. This is because the students will

have less exposure to the national language, which is a Bahasa Melayu especially

non Malay student. So they will less speak in Bahasa Melayu. Moreover, the

patriotism can decrease because the students learn the colonist language. This may

cause the student to love more the colonist country.

A part from that, 19 respondents did not agree that learn Science and

Mathematics in English can decreased the patriotism among the students. For them,

language is not very associated with spirit of patriotism. Besides that, the students

only communicate in English during the learning process in the school but at home

they will speak their mother tongue.

Another five respondents are not sure that learn Science and Mathematics in

English can decrease the patriotism among the students. According to them, learn

history give more moral value on patriotism to students than learn Science and

Mathematics in English.

QUESTION 7: Do you think the PPSMI policy burdens the teachers?

From the survey carried, based on the seventh question, we found that for the

question 7, 22 respondents or 55% agreed that the PPISMP policy burdens the

teachers, followed with 8 respondents disagree or 20% and 10 respondents or 20%

not sure . This can be seen in the pie chart below:

55%

20%

25%

YES NO NOT SURE

Figure 9: The PPSMI policy burdens the teachers

Through this survey, most of them agree or ticked yes based on the few of

reasons, like teachers who have taught in BM for years, especially older teachers,

they will have to take course for respective language and the subjects already taught

in Bahasa before. There also the reason stated that teachers are not prepared to

teach in English and they have to prepare themselves for the policy.

While the reasons given by the respondents that disagree or ticked no are the

teachers know their responsibilities and all teachers should learn English. The other

reason is the teachers should prepare themselves with any possibilities.

QUESTION 8: Do you think the sudden change in the policy will burden the

government financially?

Besides that, there are 31 respondents or 77% said yes for the eighth

question that sound ‘Do you think the sudden change in the policy will burden the

government financially?’, while 6 respondents or 15% said no and 3 respondents or

8% are not sure. Based on this data, the pie graph is constructed for the easy

understanding.

78%

15%

8%

Sudden change in the policy will burden the government financially

YESNONOT SURE

Figure 10: The sudden change in the policy burden the government financially

From this survey, the respondents that ticked yes are strictly stand on their

opinions based on the reasons like the government need to renew the textbook or

syllabus and the policy is wasting the money, as lot of change will include a massive

budget. The other reasonable opinions are the policy was ringing no effect and there

will be a lot of programs will be handled. While the respondents that ticked no are

leaving the space provided without any reason, except for just a reason, which is

stated that the government is doing the best for the learning system in Malaysia.

QUESTION 9: Do you think the PPSMI is a success or failure? Give your opinion.

53%

48%

The success or the failure of the PPSMI

Success Failure

Figure 11: The success or the failure of the PPSMI.

From the pie chart above, we can conclude that 48% of the respondents said

that the PPSMI was failed, while the other 52% said that the PPSMI was success.

Some on them that said the PPSMI was failed thought that because students

do not understand about the lesson they had learned. Furthermore, the student also

cannot improve their English when learned Science and Mathematics in English. For

student in rural schools, they thought that learned Science and Mathematics in

English was hard because some of them cannot master the English subject very

well. So, they might be a big different result between the rural students and the

student in city.

QUESTION 10: Give your own suggestion to improve the learning of Science and

Mathematics in the future educational system.

So, to improve the learning of Science and Mathematics in English, the

respondents suggested that these two subjects should be learns theoretically and

practically. Then, more experiment should be conduct for Science subject. In

addition, they wanted these subjects to be learns in bilingual languages.

Furthermore, they suggested these languages to be teach in creative ways of

teaching with the technological devices.

CONCLUSION

Based on the survey, there are kinds of responses given by the respondents.

These varying patterns made our data more interesting to be interpret and thus

attract the people to see the data shown.

Overall, based on the survey, we stand on our foot that the PPSMI policy

should not be defended and this upside down situation should be fixed to the

original, which is the teaching and learning of Mathematics and Science should be

converted into the Bahasa Malaysia.

The PPSMI is not be seen as failure or success, but more as the conflicts in

the learning system in Malaysia,which is to drive the students for a better standard

and achievement in order to produce the qualified and educated community of

Malaysia.

BIBLIOGRAPHY

1. (1998, September 20). How to Write a Good Survey. Retrieved September

10, 2010, from Info Poll Online Technical Support:

http://www.accesswave.ca/~infopoll/tips.htm

2. (2010, March 3). How to Write a Survey Report. Retrieved September 10,

2010, from Audience Dialogue:

http://www.audiemcedialogue.net/surveyreport.html.

3. Karen Bailey. (2007, August 13). How To Write A Survey – 7 Key Elements

To A Successful Survey. Retrieved September 10, 2010, from Ezine Articles:

http://ezinearticles.com/?How-To-Write-A-Survey---7-Key-Elements-To-A-

Successful-Survey&id=685617

4. Martin Day. (n.d). 20 Tips to Writing Effective Surveys. Retrieved September

10, 2010, from: http://www.SurveyGalaxy.com.

5. Sofi. (2010, March 21). How to Write a Survey. Retrieved September 10,

2010, from Tip Deck: http://tipdeck.com/how-to-write-a-survey.

http://www.statpac.com/research-papers/research-proposal.htm

http://www.ehow.com/how_5958902_write-survey-report.html

http://www.ehow.co.uk/how_6389636_write-survey-report-conclusion.html

http://158.132.164.193/CILL/reports.htm

REFLECTION

Name: Mohd Hanafi Bin Sulaiman

Alhamdulillah, thanks to ALLAH S.W.T as I can finish up this assignment.

During the progress to finish up this assignment, the first thing that I do is trying to

understand about the survey. Then, I make a research about the survey report. The

survey report is an official report prepared on a standardized form, which records the

circumstance concerning the data.

For the first step, before writing the report, I need to make the questionnaire

based on the task that had given to us. The task was to carry out the survey to find

out about people view on the sudden change in the PPSMI policy. So, in making the

questionnaire, we had made the sample questionnaire first to know the

understandings of the respondents on it. After the respondents understand the

questionnaire, we had distributed the questionnaire to the respondent randomly. The

respondents that involves in this survey were parents, lecturers and students.

In the questionnaire, we had put the background profile that can help us in the

report. Not only that, we had listed the suitable answer for them to tick. This makes

them easier to take and answer the questionnaires. To make us easier to analyse

the data, we had made the master tally sheet. Although we had make some

mistakes in the questionnaire, after we met our lecturer, Miss Lena, we had get a

better understanding and we had made the correction on it.

In conducting the survey, we had presenting the data through visual

illustrations like pie chart and histogram. From it, we can analyse the data easily.

Furthermore, we also had interpret and making the inference about the data. We

also knew how to present the data using the visual illustration from computer. This

survey had increased our understanding and skills about the survey.

From this survey, we also got the people view on the sudden change in the

PPSMI policy. Most of them not agree with the sudden change in this policy. They

had given many reason and suggestion about this problem. Some of them agree,

some of them not agree and also there are people that are not sure about the

sudden change in the PPSMI policy.

We use statistics in representing the data in this survey. From the research on

the internet, I knew that statistics is the science of data collection, organization, and

interpretation. The data is often numerical but may take other forms including

relationships between entities. It deals with all aspects of this, including the planning

of data collection in terms of the design of surveys and experiments. The purpose is

to obtain some overall understanding of group characteristics.

Besides, during do this assignment, I and my group members discussed and

shared the opinion to make this assignment to be better. When we had done this

assignment, we realised that this assignment is not so hard that we thought.

In conclusion, we hope that by doing this assignment, our understanding in

conducting the survey increases. Perhaps, we hope that we will have no problem to

write the report next time.

Thank you.

REFLECTION

NAME: NURANNISA BINTI SUYATIM

In this semester, I was getting course work for Basic Mathemathics related to

writing survey report. This assignment began on 3rd September 2010 and ended on 1

October 2010. For this course I need to complete the course work as a team. After a

several discussions among the group members and with the lecturer, my group and I

have done a questionnaire and distributed it to our respondent which including

lecturers, parents and school students.

During this period, many of the problems I have encountered. I had to sleep

late to complete this task. I have faced other problem because of the lack of

reference materials to complete this assignment. Besides that, my group has limit

time to have discussion. This is because the course work needs to be completed

during the midterm. So, we have to contact each other via telephone an email during

that time. However, with the permission of Allah, we can also complete this task

successfully.

In addition, I have a lot of course work from other lecturers. All course work

must be submitted in a timely manner. But, Alhamdulillah I managed to complete all

course work. Group members helped me in completing this course work. We

frequently hold discussions among us so to better understand how to complete the

course work.

I learned a lot from this subject. Now, I am improve the skill of collecting,

managing and representing data using suitable visual representation and

documenting the finding of a survey report. I know the how to write survey report.

Besides that, this course work foster cooperation between the group members.

Moreover, I learn how to use computer generic program and to analysis the

questionnaire.

In addition, I hope it meets criteria tasks set by lecturers. I also hope that this

course work will be reading and reference materials to students who will come and

get blessings from him.

REFLECTION

NAME: NURUL AINAAMIRA BINTI MOHD NOR RASHIDI

First and foremost, praise to The Almighty God for giving me good health and

safety while finishing this Basic Mathematics (MT3311D1) assignment for this

semester.

I have faced many problems when do this assignment. First, I do not know

better what to include as content in this folio. Thus, to solve this problem, I always

collaborate with my group’s members, Nurannisa, Nurfatin, Haslam and Hanafi and

make group discussions in order to complete our task. Besides that, we also get

guidance’s from our lecturer, Miss Lena Vimalanandan to accomplish this task,

thanks a lot to her for her guidance and advices. But, all of that not break up our

spirit to finish the assignment.

To make our work become easier, after we have gathered all the data and

discussed how to write the report and consist of various non-linear forms such as the

bar chart, pie chart and others, we have divided the job to be done by each of the

member. The sources are from the internet, references books and also from the

lecturer’s notes about statistics, graph, steps when conducting survey and all that. I

have gained more knowledge about this topic in detail. For example, I am more

practical about how to collect the data and classify the questions constructed based

on their types of data. Not only that, this assignment gives me a lot of valuable

experienced such as we walked together to the residential area nearby to see the

respondents and we saw a lot of people with different behaviour. It also and grows

the positive attitude in my behaviour such as working as a group and cooperation. I

am very thankful to work in the group because all of them give full commitment and

willing to sacrifice their leisure time to discuss about the data collected.

Fortunately, we can finish this task in a given time and I’m feel relief. I felt very

satisfied with this coursework and I hope that this report can give benefits to others.

That’s all, thank you.

Appendix

Master Tally Sheet

Question Number Answers Total Total Respondent

1Agree

Disagree Not Sure

1125

440

2

EnglishMalayBothTamil

MandarinMother’s tongue

817

8007

40

3YesNo

Not Sure

Yes

1914

7

20

40

4 NoNot Sure

Yes

173

18

40

5 NoNot Sure

139

40

6YesNo

Not Sure

Yes

1619

5

22

40

7 NoNot Sure

Yes

810

31

40

8 NoNot Sure

63

40

9 SuccessFailure

2119

40