Balanced Score Card Review of September 2016 Data › About-Us › Our-Performance-Reports ›...

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Balanced Score Card Review of September 2016 Data

Transcript of Balanced Score Card Review of September 2016 Data › About-Us › Our-Performance-Reports ›...

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Balanced Score Card Review of September 2016 Data

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Balanced Scorecard

Finance Patient Access

Quality

&

Safety

Human Resource

Management

Patient and Service User

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Finance

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Finance Report- September 2016

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Actual outturn September 2016- CUH

Gross pay & non pay budget €256.4m (2015

:€246.3m)

Actual pay & non pay €263.9m (2015: €254.6m)

Actual Deficit €7.5m (-2.9%) (2015 :€8.3m /3.4%)

Less Drug costs refunded by PCRS €3.44m.

Expenditure on transitional care €548k

Adjusted Deficit €3.51m (-1.4%)

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Income Outturn September - 2016 – CUH

Income budget €60.3m (2015 :€47.8m)

Actual Income €58.9m (2015 :€55.6m)

Actual Deficit €1.4m (-2.2%)

Less accelerated income target €2.58m

Adjusted Surplus €1.24m (2.1%) (2015 :€7.8m /16%)

Patient Income outturn September 2016- CUH

Income budget €48.7m (2015 :€39.9m)

Actual Income €48.6m (2015 :€45.6m)

Actual Deficit €102k (-0.3%) (2015 Surplus :€6.1m/15%)

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CUH Revised Expenditure limit 2016-PAY

7

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CUH Revised Expenditure limit 2016-NON PAY

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CUH Revised Expenditure limit 2016- TOTAL

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Cost Containment Initiatives update at 7/10/16

TARGET 23/9

30/9

07/10

14/10

21/10

28/10

04/11

11/11

18/11

25/11

02/12

09/12

16/12

23/12

30/12 ACTUAL

1 Reduce stock issues by 15%

200 15 15 15 15 15 15 15 15 15 15 15 15 15

171 19 50 25 77

2 Cut-off for Dec stock issues

300 150 150

3 Discretionary travel, training

50 10 20 20

4 Blood Science project savings

200 50 70 80

40 40

5 Recode donated funds expenditure

150 75 75

92 92

6 Recode Clinical trials expenditure

200 200

200 200

7 Defer high cost drug treatments

50 15 15 20

8

Defer TAVI programme to 2017

25 25

9 Defer Pipeline procedures

65 20 20 25

10 Intrathecal pumps , stimulators

100 30 35 35

11 Reduce MRI Spend

100 10 30 30 30

0

12 Add drugs funding; GTD ;Oncology

200 200

TOTAL-Target 1,640 15 15 300 15 15 15 170 15 15 15 205 15 15 150 560

TOTAL- Actual 503 19 50 317 117

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CUH Group Summary – Budget v Actual Expenditure September 2016

Pay €k Non-Pay €k Total Gross Income €k Net €k

CUH (inc SMOH) -187 -761 -949 -43 -992

Less adj 0 476 476 283 759

CUH adj -187 -286 -473 240 -233

Mallow 34 62 96 -12 84

Total Group adj -153 -224 -377 228 -149

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CUH Group Summary Budget v Actual expenditure – YTD September 2016

Pay €k Non-Pay €k Total Gross Income €k Net €k

CUH (incl SMOH) -1,999 -5,501 -7,500 -1,350 -8,850

Less Adj 0 3,987 3,987 2,587 6,574

CUH (adj) -1,999 -1,514 -3,513 1,237 -2,275

Mallow 34 -25 9 -162 -153

Total Group (adj) -1,965 -1,539 -3,503 1,075 -2,428

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CUH Budget v Actual Pay YTD September 2016

Budget €k Actual €k Variance €k % Variance 2015 Actual €k Variance €k

Medical/Dental 48,819 50,416 - (1,597) -3% 48,694 -(1,721)

Nursing/Midwifery 67,202 66,405 797 1% 65,674 - (731)

Paramedical 24,406 25,148 - (742) -3% 24,069 - (1,080)

Housekeeping 5,279 5,497 - (218) -4% 5,034 - (463)

Care Assistants 5,279 5,243 36 1% 5,034 - (209)

Catering 3,203 3,243 - (39) 1% 3,041 - (202)

Portering 4,410 4,571 - (162) -4% 4,336 - (235)

Administration 14,004 13,973 31 0% 13,529 - (444)

Other Staff 2,385 2,490 - (105) -4% 2,697 207

Total 174,987 176,986 - (1,999) -1% 172,109 - (4,877) 13

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CUH –Pay & Nonpay Budget Surplus/(Deficit) %

14

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CUH – Patient Income Budget Surplus %

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CUH Budget v Actual Pay YTD July 2016

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CUH AGENCY WTE – 2016

Jul-14 Sep-14 Dec-14 Jan-15 Mar-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16

Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual

Radiotherapist 9.40 4.00 4.87 2.78 0.95 0.95 0.9 0.95 0.24

Radiographer 0.09 0.05 0.06

Labs 12.04 13.40 11.0 12.19 1.0 1.0

Cardiac Techs 3.80 3.80 1.0

Physio 1.60 1.50

Pharmacy 2.00 1.00

Admin 23.40 9.08 9.36 14.1 9.3 0.93

Nursing 46.20 33.0 34.7 37.8 40.0 32.8 30.4 31.0 28.4 28.6 29.3 31.2 26.1 35.2 32.9 33.8 34.2 31.8 31.6 32.1 28.7 27.6

HCA 34.80 16.2 22.7 23.2 24.4 31.0 29.8 34.7 32.7 30.8 32.4 34.5 38.2 37.2 35.2 37.7 36.9 41.1 38.4 45.7 52.1 52.1

House-Keeping 10.40 0.16

Physics 4.30 2.6 1.6 1.09 0.92 0.92 0.75 0.59 0.62 0.66 0.25 0.5 0.46 0.46 0.47 0.47 0.47 1 0.83 0.83 0.83 0.83

Catering 3.00 8.5 2.0 2.7 1.8 2.7 6.9 8.4 8.4 3.9 1.2 1.1 0.9 1.2 1.2 1.2 1.4 1.1 1.2 1.0 1.0 1.0

Social Work 1.00 0.5

Occ Therapy 1.00 0.37

Dietician 0.50 0.3

Medical 11.00 5.27 4.77 4.4 6.35 5.1 5.86 3.39 5.79 7.97 14.34 10.35 15.73 9.0

Consultan 0.72 1.74 1.72 0.5 0.25 0.95 4.44 0

NCHD 10.28 8.53 6.08 3.27 2.47 4.45 5.13 6.7

164.5 99.7 91.1 98.26 84.7 75.4 74.6 79.0 76.2 71.9 77.5 77.7 81.4 83.1 80.8 83.4 80.8 78.77 76.75 85.03 92.20 88.23

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CUH AGENCY COSTS €k 2014-16

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Acute Nursing Agency WTE 2014 to 2016

Acute HCA Agency WTE 2014 to 2016

19

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CUH Average Nursing & HCA Agency WTE’s per Week 2014-16

CUH Average Specials /Other Nursing & HCA Agency WTE’s per Week 2015-16

20

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NON-PAY -YTD 2016 Budget Actual Variance Actual YTD 15 Diff 2016-15

Medicines (see note) 19,743 23,448 -(3,705) 19,249 -(4,199) Medical & Surgical 21,160 21,698 -(538) 20,707 -(991) Blood 3,422 3,824 -(402) 3,558 -(266) Medical Gases 317 319 -(2) 288 -(31) Medical equipment 3,412 3,513 -(101) 3,127 -(386) Radiology 3,949 4,008 -(58) 3,906 -(102) Provisions 1,436 1,493 -(57) 1,394 -(99) Catering 265 384 -(119) 259 -(125) Cleaning/Waste 2,775 2,894 -(119) 2,728 -(166) Laundry 1,398 1,382 16 1,371 -(11) Energy 2,555 2,400 156 2,847 447 Bedding/ clothing 288 324 -(36) 310 -(14) Furniture 214 204 10 182 -(22) Pathology 8,459 8,677 -(218) 8,473 -(204) Maintenance /Grounds 531 614 -(82) 623 9 Transport /staff travel 1,385 1,517 -(132) 1,355 -(162) Office expenses 1,596 1,465 131 1,621 156 Telecommunications 351 354 -(3) 356 2 Computer 945 905 39 870 -(35) Admin expenses incl bad debts 5,511 5,617 -(107) 7,202 1,585 Staff recruitment/training 644 540 105 744 204 Miscellaneous 1,029 1,290 -(261) 1,357 67 TOTAL NON-PAY 81,387 86,871 -(5,484) 82,527 -(4,344)

Less PCRS drugs /Ward 2A -3,511 3,511 3,511

TOTAL NON-PAY 81,387 83,359 -(1,972) 82,527 -(832)

Note :Bad debts in Admin exps 1,400 848 552 3,712 2,864

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CUH Actual Non-pay expenditure €k YTD 2016 v 2015

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Patient Income 2014 –2016

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Consultant Claims O/s Consultant claims at 31st September 2016

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Directorate Value €k Prev

Value €k Current

Diagnostics 10 11

Medicine 3,837 3,832

Surgery 2,249 2,105

Women and Children CUH 402 142

Total-CUH Primary 6,498 6,227

Women & Children CUMH 1,000 1,300

Total-CUH /CUMH Primary

7,498 7,527

Consultants > €100K at 13th Oct

No of claims Value €k

REIDY, DECLAN 38 265,991

HARTY, JAMES 78 239,479

MCFADDEN, EUGENE 72 205,897

DODDAKULA, KISHORE 29 205,625

HARNEDY, NORMA 29 204,901

O'HALLORAN, D. J. 23 198,091

MCSWEENEY, NIAMH 33 175,810

O'MAHONY, DEIRDRE 91 163,619

SWEENEY, BRIAN 170 163,420

KEARNEY, PETER 21 153,083

ANDREWS, EMMET J. 18 150,539

DUGGAN, CLEONA 10 150,288

KELLY, LOUISE 34 143,843

MCGIBNEY, CAROL 19 143,058

GALLAGHER, PAUL 4 135,828

POWER, DEREK 81 132,278

TAYLOR, COLM 58 129,988

COSTELLO, DANIEL J. 6 125,229

PLANT, BARRY 9 124,536

BAMBURY, RICHARD 92 124,517

BORAN, SINEAD 35 121,375

O'SULLIVAN, MARTIN 15 102,618

GUERIN, SHANE 22 101,213

3,661,226

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CUH Debtor days Consultant Claims September 2016

25

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Mallow Finance Report –September 2106

Budget €k Actual €k Variance €k %Variance

Pay 11,401 11,365 34 0.3%

Non - Pay 3,616 3,641 -25 -0.7%

Gross Expend 15,018 15,008 9 0.1%

Income 2,883 2,720 -162 -5.6%

Total 12,135 12,288 -153 -1.3%

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Patient Access

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Weekly INMO Trolley Report Week ending 7th October 2016

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ED – 6hr & 9hr Target – All Patients (Quarter 4 2015 Jan –September 2016)

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ED – 6hr & 9hr Target – Admitted Patients (Quarter 4 2015 Jan – September 2016)

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ED – 6hr & 9hr Target – Non admitted Patients (Quarter 4 2015 Jan – September 2016)

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PET > 24hrs - Weekly – 10th – 17th October

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Outpatient Waiting Lists

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Total Medical Patients to be seen by 15 Month Target

end of September 2016

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Total Surgical Patients to be seen by 15 Month Timeline end of September 2016

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Women and Children Patients to be seen by 15 Month Timeline end of September 2016

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Patients Currently Waiting Longer Than 12 Months as of 09/08/2016

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Patients to be seen by 15 Month Target

End of current month October 2016

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Scope Waiting List

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Scopes Urgent – August 2016 G

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Scopes Routine - August 2016 R

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Inpatient Waiting List

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Total Inpatient & Day case Waiting List (13th October 2016)

43

Wait category

Hospital name wl type ACTIVE PREADMIT SUSPENSION Grand Total

Cork University Hospital Adult 1924 363 45 2332

Child 75 52 3 130

GI Scope 171 161 8 340

Cork University Hospital Total 2170 576 56 2802

Grand Total 2170 576 56 2802

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Patients to be treated by 23rd December 2016 (412)

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Patients to be treated by 23rd December Consultant Breakdown

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Patients to be treated by 23rd December 2016 weekly comparison

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Quality & Safety

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Surgical ALOS – August 2016 A

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Medical ALOS – June 2016 G

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ALOS All Inpatients - September A

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Risk Management – September KPI data

• Serious Reportable Events reported - 2

• Medication Safety Incidents reported - 9

• Complaints – 16 complaints raised in September with 31% closed within 30 day timeframe

• New claims notified to hospital – 2

Risk Register

Risk Register updated in June - 0 new risks added

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Cancer KPI – Breast-Lung-Prostate January – September 2016

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Quality and Safety

Lean Review of Endoscopy Service Patient Pathway

The key findings were presented to the Endoscopy Service Users Group

Housekeeping Services Project Group

Post of Health Care Assistant - interviews completed and 25 panelled.

Health Care Assistant Facilitator Work programme agreed

10 places in Dementia Care training assigned to CUH

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Human Resource Management

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Sick Leave – August 2016

4.01 3.79

3.74

3.16 3.073.86

3.75

3.91

3.72 3.81 4.084.324.65 4.59 4.53

3.913.39

4.27 3.783.77

0

2

4

6

Jan Feb Mar April May June July August Sept Oct Nov Dec

%

CUH – Total % Sick Leave 2015 v 2016

2015% 2016% % Target

28

27.39

34.06

32.07

37.99

28.8924.99

36.59

34.31

27.64

28.89

35.06

35.640.76

0

10

20

30

40

50

Jul-15

Aug-15

Sep-15

Oct-15

Nov-15

Dec-15

Jan-16

Feb-16

Mar-16

Apr-16

May-16

Jun-16

Jul-16

Aug-16

WTE’s

CUH Long Term Sick Leave – WTE’s

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Support Services Sick Leave (Oct ’15 – Aug ’16)

7.14

7.56

6.65

5.46

5.37

6.12

7.116.818.16

6.734.81

2.381.92

2.171.50

2.612.26

1.692.40

1.44

2.45 2.68

6.62

8.84

10.75

7.90 8.00

10.17

12.34

9.74

13.04

9.95

11.44

0

2

4

6

8

10

12

14

Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16

Month

%

Housekeeping Portering Catering Target

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Nursing Sick Leave (Oct ‘15 – Aug ’16)

5.93

3.763.69

5.925.62

6.345.95

4.414.34.27

3.78

4.63

5.52

4.58

3.15

4.334.84

5

5.445.45.06

4.16

0

1

2

3

4

5

6

7

Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16

%

HCA's Nursing Target

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EWTD Compliance –January - September 2016

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Capital Projects Project Status

Paediatric Unit Phase 1 - build programme to be completed by

November 2016

Phase 2 – funding received to progress to Design stage

Radiation Oncology Unit

Planning permission granted

Enabling work have commenced

Equipment replacement

Education and Training Centre Draft Statement of Need completed

Meeting held with UCC

Blood Sciences Project

Design Team appointed

Funding for interim infrastructural works approved

Oncology Service

Expansion of Day Unit – plan signed off –

submitted for Philanthropic funding (ACT)

Refurbishment of Ward 2D – capital funding in

place

Medical Oncology Centre – developing Statement

of Need

Ophthalmology Transfer – Phase 2

Project group in place

Application for planning permission submitted

Helipad

Interim helipad in place – preferred site identified –

contractor notified

Replacement Autoclaves & RO Project Commenced

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Key Issues

• Retention of 30 inpatient beds (Transitional Care Unit)

• Dependence on patient income

• Potential loss of €300,000 income

• Undergraduate Training costs - €6.5m per annum

• Management of Unscheduled Care/Scheduled Care

• Implementation of Change Programme Initiatives