10.11.2006Malli kalvopohjasta1

Bachelor of Hospitality Management at work

Research: Kristiina Adamsson, Petteri Ohtonen, Emmi Lehtinen ja Jukka Väyrynen. Drawings: Jukka Fordell. Translation to English: Violeta Salonen

Bachelor of Hospitality Management (UAS) and (Higher UAS) graduates

nationwide wage and employment survey

2005, 2011 and 2016

1-2. How and why national studies were conducted?3. Who responded – respondents profile?4. Where and how Bachelors of Hospitality Management are working? What kind of jobs?5. Bachelor of Hospitality Management and Entrepreneurship6. Bachelor of Hospitality Management and salary7. Bachelor of Hospitality Management skills8. Recognition of qualifications and the respondents’ development thoughts9. Summary: typical Bachelor of Hospitality Management 201610. What do the results mean?

2

Contents

The research has been done three times by Haaga-Helia AMK and Haaga alumni in years 2005, 2011 and 2016

Studies have examined professional development of Bachelor of Hospitality graduates the employment situation jobs, job descriptions, and their roles pay and remuneration forms current and future skills needs

Survey done through questionnaires (electronic, paper), respondents about 850-1000 in the survey years 3

What graduates earn, in what positions they work

and what motivates them?

1. How nationwide studies were conducted?

Nationwide Bachelor of Hospitality research has not been completed, so Haaga-Helia AMK has carried out research since 2005

Real-time monitoring information necessary for the development of Bachelor of Hospitality education and hospitality lobbying. In addition, the results are used to evaluate the effectiveness and changes in working life of Bachelor of Hospitality

The results of this study are useful for graduates and current students studying our degree, companies and employers.

4

2. Why research Bachelor of Hospitality?

30.9.2016Restonomien palkka- ja työllisyystutkimus 2016

5

2016 2011 2005Time of data collection April-May June-August June-August

Target group 2000-2016 graduates

1994-2011 graduates

1994-2005 graduates

Graduates information Permission research given by UAS

Permission research given by UAS

Permission research given by UAS

Graduates source address Population register center

Population register center

Population register center

Number of surveys sent 13 056 5300 4200Number of respondents 858 1060 1042

Return % 15% 20% 25%Number of research permits gives by AMK

13 pcs 4 pcs 9 pcs

Data collection method Electronic questionnaire

Paper and electronice questionnaire

Paper questionnaire

Analysis tool Excel, Webropol, Tagul and Infogr

Excel Excel

2016, 2011 and 2005 implementations

6

Implementation of the 2016 surveyTime of data collection:April-May

Target group:2000-2016 graduates

Graduates info:Permission research given by UAS

Graduates source address:Population register center

Questionnaires sent:

5300 pcs

Respondents:

858 pcs

Number of researchpermits gives by AMK

Data Collectionmethod:Electronic questionnaire

Analysis tool:

Excel & Webropol

13 pcs

Respondents rate:

7

Comparability and reliability of the various studies over the years

The results for 2005 and 2011 are very comparable (respondents have the same type of demographic and the main data collection tool was paper-based postal survey).

In 2016 the comparability with previous years has indicative differences in the data collection and electronic research data structure. Some points apply only to the 2016 results.

• Reliability: The 1000 single person sample survey margin of error is maximum +/- 3 percentage points in either direction, depending on the response rate.

3.Who answered – respondents profiles

10.11.20068

9

Gender

woman

man

Age

Under 30 y.o.

31 – 40 y.o

41 – 50 y.o.

51 – 60 y.o.

61 y.o. +

Work experience length

Under 4 years

4-10 years

10-20 years

Over 20 years

0% 20% 40% 60% 80% 100%

83%

17%

36%

39%

14%

10%

2%

28%

33%

25%

14%

82%

18%

40%

37%

16%

6%

1%

79%

21%

54%

28%

14%

4%

0%

200520112016

Gender, age, work experience in years

Year 2016

Age:30-40 year

olds

Age:Under 30 year olds

10

Lower BoH (aprox=840)

2016-2015

2014-2010

2009-2005

2004-2000

Higher BoH (aprox=84)

2016-2015

2014-2010

2009-2005

2004-2000

0% 20% 40% 60%

10%

40%

30%

19%

24%

48%

23%

6%

Graduation year 2016

Under 2 years

2-3,0 years

3,1-4 years

Over 4 years

0% 20% 40% 60%

25%

42%

22%

11%

3%

23%

55%

19%

Study length 2016

Lower BoH Higher BoH

Graduation year and the duration of their studies 2016

11

Haaga-Helia UAS (capital region)

Jyväskylä UAS

Mikkeli UAS

Tampere UAS

Savonia UAS

Lahti UAS

Rovaniemi UAS

Northern Karelia UAS

Pirkanmaa UAS

Satakunnan UAS

Seinäjoki UAS

Laurea UAS (capital region)

Kajaani UAS

Turku UAS

Novia UAS

0% 20% 40% 60%28%

12%

9%

8%

7%

7%

5%

5%

3%

3%

3%

3%

2%

1%

1%

47%

2%

17%

0%

1%

0%

0%

0%

0%

25%

4%

1%

42%

20%

0%

7%

2%

10%

8%

3%

4%

0%

0%

0%

2005 2011

2016

In 2016, the respondent most often studied their degrees in:

Respondents per UAS

JyväskyläSavonlinna

Mikkeli

Lahti

Helsinki

Tampere

12

day study

evening study, blended learning

continuing education

other type

0% 20% 40% 60% 80% 100%

73%

24%

2%

1%

72%

25%

1%

1%

77%

3%

21%

1%

How did you study to become BoH?

2005

2011

2016

Year 2016

Day student shares have

remained the same in

different years

Study type

Studied full-time day studies

13

Tourism (Finnish speaking)

Service Management (Finnish speaking)

Hotel and Restaurant Management (Finnish)

Tourism Management (Finnish speaking)

Hotel, Restaurant and Tourism Management (Finnish)

Hospitality Management Master of Business Administration (Finnish)

Hotel and Restaurant Sector (chef) (Finnish)

degree programme in hotel, restaurant and tourism management (English)

utbildningsprogrammet för turism (Swedish)

degree programme in facility management

Tourism (Master Degree)

0% 10% 20% 30%28%

22%

16%

7%

6%

5%

2%

2%

2%

1%

1%

13%

27%

25%

12%

9%

4%

1%

3%

0%

0%

1%

19%

26%

23%

10%

3%

In which Hospitality Management DegreeProgramme did you study?

200520112016

Respondents education by

program

14

Breakdown of Hospitality Management graduates upto 2016 according to the Finnish Population

Register Center

• Between years 2000-2015 15 096 students graduated from Hospitality Management

• 3% of the

graduates,from all years combined, are living abroad

• 85% are women and 15% men

Graduates home municipalities

15

4. Where and how Bachelors of Hospitality Management are working? What kind of

tasks?

16

Restaurant industry (bars, cafes, restaurants, catering, etc.)

Hospitality (hotels, other accommodation)

Education and training

Food service industry (eg. Large kitchen)

Trade field

Transport, Transportation, Logistics

Sales, Marketing, Communications

Cleaning and real estate services

Trade fair, congress and conference services

Arts, entertainment, recreation

Services for business

Health and Social Services

Industrial Field

Tourism Public Sector

Event Organizer Services

Wellness services (e.g. Spas, etc.)

Information, communication

Other under 2%

0% 10% 20% 30%24%

16%

13%

11%

9%

7%7%

5%

4%

3%

3%

3%3%

3%

2%

2%

2%

Bachelor of Hospitality employers'

sectors in 2016

The most common: catering, accommodation, teaching and

education, as well as food service and trade sector

17

In which other sectors Bachelors of Hospitality Management are finding employment? Examples

Finance and insurance

Car dealers

TechnologyOrganizations, politics, government deparment

Interpreting services

Military

Church, congregation Library sectorEntrepreneurship and

industrial services

Energy sector

Media

Real estate

Shipping services

Food industry

18

1 - 4 people

5-9

10-29

30 - 49

50 – 249

250 – 499

500 – 999

1000 or more

0% 10% 20% 30% 40%3%

5%

9%

6%

19%

11%

11%

30%

4%

4%

11%

5%

19%

14%

11%

32%

5%

6%

11%

7%

20%

11%

10%

31%

200520112016

Respondent’s employees

number of staff

1/3 of Hospitality

Management graduates

work in companies

with more than 1,000

employees

19

How long do graduate’s stay at their job?

Under 1 year

1-3 -years

4-10 -years

Over 10 years

0% 10% 20% 30% 40%

20%

32%

32%

15%

20%

31%

38%

11%

What is the current duration of employment?

2011

2016

Year 2016

The average time spent in an employment relationship

4y 6m

20

working for somebody else in full time position

working for somebody else in part-time position

working for somebody else in temporary full time position

maternity, paternity, or parental leave

unemployed

studying

entrepreneur

working as free lance/outsourced

0% 20% 40% 60% 80%

62%

9%

9%

6%

5%

4%

1%

1%

68%

6%

9%

6%

2%

2%

3%

1%

63%

5%

15%

7%

2%

2%

3%

1%

200520112016

Work situations for Bachelor of Hospitality Management graduates.

Year 2016

Working for somebody else in full time position

lack of full time employment

studying at the same time

suits me to work less/I desire to work less

children or relatives will

health reasons

other reasons

0% 20% 40% 60%

56%

24%

13%

11%

2%

11%

Reasons for being in part-time employment?Reasons for

working part –time in 2016

Other causes were e.g. student or child-care

leave, entrepreneurship, and the lay-

off

22

yes

no

Number of subordinates?

1 - 4 people

5 - 9 people

10 - 20 people

21 - 30 people

31 - 40 people

41 - 50 people

51 - 100 people

101 or more

0% 20% 40% 60% 80%32%

68%

22%

30%

23%

8%

3%

3%

4%

4%

37%

63%

29%

23%

24%

8%

3%

3%

6%

4%

42%

58%

32%

25%

19%

8%

3%

3%

7%

3%

200520112016

Do Bachelors of Hospitality graduates have subordinates in ther current work?

Every third BHM had subordinates

in 2016. The proportion

dropped since 2005

12 percentage points.

23

in the time of graduation I was already in full time employment

immediately after graduation

within 1 - 3 months

within 4 - 6 months

within 7 - 9 months

within 10 - 12 months

within 1,1 - 1,5 years

within 1,6 - 2 years

within 2,1 - 3 years

within 3,1 years

still not in full time employment

0% 20% 40% 60% 80%50%

12%

10%

7%

3%

3%

3%

1%

1%

2%

7%

65%

13%

8%

4%

2%

1%

1%

1%

1%

1%

5%

53%

16%

11%

5%

2%

2%

2%

1%

1%

0%

6%

When have you obtained a job after graduation?

200520112016

Employment in a full time position

72% of Bachelor of Hospitality

Management graduates were

employed within 3 months of the

graduation(2016)

24

2016

1.Työn sisältö, mielenkiintoiset, haasteelliset työtehtävät

2.Työn jatkuvuus, vakinaisuus

3.Työpaikan sijainti

4.Kehittymis- ja koulutusmahdollisuudet

5.Etenemismahdollisuudet, (yleneminen, esimiestehtävät)

6.Joustavat työajat

7.Palkkaus

2011

1.Arvostettu toimenkuva

2.Etenemismahdollisuudet (yleneminen, esimiestehtävät)

3.Joustavat työajat

4.Kehittymis- ja koulutus-mahdollisuudet

5.Mahdollisuus vaikuttaa toimenkuvaan

6.Palkkaus

7. Työn jatkuvuus, vakinaisuus

The main job selection criteria for 2016 and 2011

What motivates

Bachelor of Hospitality graduates?

Job content Job content

Permanent job, continuation

Job characteristics

Work location Work location

Development and training opportunities

Salary

Career opportunities Promotion

Flexible working hours Working hours

SalaryThe opportunity to influence has the responsibility and freedom

25

In 2016, 11 percentage more of

Bachelor of Hospitality

Management graduates have been employed

through the employment office than in 2011 and

2005

employer offered a job

I contacted employer directly

through unemployment office

with help of relations (family/friends)

through job advertisement

through electronic job search (e.g.Jobstep, Monster etc.)

through work placement/thesis of the same employer

through web page of employer

through a direct search

through a temporary agency

established own company

through social networks (Facebook, Linkedin etc.)

I moved services to family business

other

0% 20% 40%22%

20%

19%

18%

9%

8%

8%

7%

4%

3%

1%

1%

1%

6%

23%

16%

8%

14%

12%

10%

13%

8%

3%

3%

1%

1%

5%

25%

25%

8%

13%

18%

14%

3%

1%

7%

Factors that helped you get current job

200520112016

26

operational position

managerial position

leadership position

education position

expert, designer or development position

entrepreneurship position

management position

0% 20% 40% 60% 80%70%

15%

6%

3%

3%

1%

1%

60%

18%

12%

8%

14%

2%

4%

61%

20%

15%

12%

12%

2%

3%

200520112016

In what positions people worked after graduation?

27

operational task

manager level tasks

expert, designer, development tasks

leadership tasks

teaching tasks

managerial tasks

entrepreneurial tasks

0% 20% 40% 60%41%

18%

17%

15%

6%

2%

1%

38%

24%

33%

20%

16%

10%

4%

44%

11%

33%

28%

5%

21%

3%

200520112016

What kind of duties I perform in the current job?

28

In 2016, teaching,managerial and entrepreneurial

tasks were found significantly more interesting than in

previous years.

Bachelor of Hospitality

Management dream tasks in 5 years time

What kind of tasks would you like to work on in 5 years time?

Operational tasks

Manager level tasks

Leader level tasks

Educational tasks

Entrepreneurial tasks

Expert, designer or development tasks

Managerial tasks

29

01020304050607080

Työtehtävät

Valmistumisen jälkeen Nykyinen päätoimi%

Comparable work positions: graduation, the current situation and 5 years from now, in 2016

After graduation Current position Would like to be 5 years from now

Operational tasks

Expert, designer or d

evelopment tasks

Leader level ta

sks

Managerial level tasks

Director level ta

sks

Educational level ta

sks

Entrepreneurship level tasks

30

2016

2011

2005

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

36%

34%

37%

25%

25%

26%

39%

41%

37%

Do you want to work for your current employer in 5 years time?

yes no I don't know

1/3 of the respondents want to work in five years' time for the same employer

31

2016

2011

2005

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

10%

8%

11%

90%

92%

89%

Have you worked abroad after your graduation?

yes no

operational level job

managerial level job

expert jobs

other

0% 20% 40% 60% 80%

69%

17%

12%

13%

What types of jobs have you done abroad?

The share of the employes working abroad remained the same at 10%

32

2016

2011

2005

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

23%

15%

25%

36%

25%

32%

17%

28%

21%

9%

23%

10%

15%

9%

12%

How likely you will work abroad during your career?

very unlikely somewhat unlikely possibly very likely I don't know

More than half of the respondents considered unlikely to work abroad during their careers

10.11.2006Malli kalvopohjasta33First job titles after graduation (2016 results)

34Bachelor of job titles in the current work (results

of 2016)

35

Comes with task titles that received more than 5 mention

Bachelor of Hospitality dream jobs in 5 year’s time (results of 2016)

36

Unemployment and layoffs

no

yes, unemployed

yes, laid off

0% 20% 40% 60% 80% 100%

79%

17%

3%

89%

10%

1%

84%

16%

1%

Have you been unemployed or laid off in the past 12 months?

200520112016

During the past year, the

percentage of unemployed or

laid off was clearly higher than in the survey years 2005

and 2011.

According to the study in 2016 fewer people

worked overtime of 25 hours or more in a

week. And while the amount of overtime is less, the request to do overtime has remained pretty much the same

as previous years.

60% did overtime, of which 75% didn’t get paid for 37

OvertimeYes

No

How many hours a week?

1 – 4 h

5 - 9 h

10 - 14 h

15 - 19 h

20 - 24 h

25 h or more

0% 20% 40% 60% 80%60%

40%

44%

28%

12%

5%

3%

2%

65%

35%

42%

28%

13%

5%

4%

8%

66%

34%

31%

31%

16%

5%

5%

12%

Have you worked overtime in the past 3 months?

2005

2011

2016

Attitudes towards entrepreneurship are

quite positive.

38

5. Bachelor of Hospitality Management and Entrepreneurship

I am not

I consider it as possible

I am planning to

I am already part-time entrepreneur

I am already an entrepreneur

I don't know

0% 20% 40% 60%38%

36%

6%

2%

2%

17%

43%

45%

7%

6%

Are you interested in becoming an entrepreneur?

20112016

vuonna 2016Year 2016

36% considered entrepreneurship as a possibility

39

Why are you not interested in entrepreneurship? 'Bad experiences and perception” (2016)

Too much bureaucrac

y

Current work

wage is rewarding

Too high risks Laborious

Lack of person-specific

capabilities

The general economic situation

unfavorable

”Binding nature, too much time”

” Advanced age, does not fit the nature, not the courage or interest in, not a business idea”

6. Bachelor of Hospitality Management remuneration

In 2016 the average monthly

paycheck came to 2877 €

41

Under 1500 euros

1500-2000e

2001-2500e

2501-3000e

3001-3500 e

Over 3500 euros

0% 10% 20% 30%7%

13%

25%

19%

16%

19%

7%

15%

25%

20%

12%

21%

2011 (amended in 2015 ) 2016Note: The calculation of the maximum salary is 10 000 € / month.

Average(2016/2011: -2

%)

Median(2016/2011: -5

%)

0 1,000 2,000 3,000 4,000

2877.2

2600

2934

2735

2548.676

2005 (amended in 2015)2011 (amended in 2015)2016

Euroa

Principal occupation from euro-denominated income. Earnings for regular working hours before withholding tax (gross revenue)

42

Under 1500 euros

1500-2000e

2001-2500e

2501-3000e

Over 3000 euros

0% 10% 20% 30% 40% 50%

18%

40%

25%

12%

4%

15%

41%

27%

11%

6%

What was the principal occupation from your net salary?

2011 (amended in 2015) 2016Note: The calculation of the maximum salary is 10 000 € / month

The principal occupation of net salary / month. Regular working hours earnings after tax (net income =)

Average(2016/2011: -4

%)

Median(2016/2011: - 7

%)

0 1,000 2,000 3,000

2002

1900

2086

2051

1828.684

2005 (amended in 2015)2011 (amended in 2015)2016

Euros

43

Under 1500 euros

1500-2000e

2001-2500e

2501-3000e

3001-3500 e

Over 3500 euros

0% 10% 20% 30%

1%

8%

22%

23%

18%

27%

1%

8%

23%

27%

19%

22%

2011 (amended in 2015) 2016

Average(2016/2011: -2%)

Median(2016/2011: -5 %)

0 1,000 2,000 3,000 4,000

3214.3

3000

3269.616

3156

2942.16

2005 (amended in 2015) 2011 (amended in 2015)2016

Euros

What would be an appropriate amount of gross salary (= salary before withholding tax) in the current work tasks?

44

0 euros

1-50 euros

51-500 euros

Yli 500 euros

0% 10% 20% 30% 40% 50% 60%

56%

21%

20%

4%

29%

29%

25%

18%

fringe benefits received from principal occupationFrom the total taxable value

2011 (amended in 2015) 2016

Fringe benefits and overtime pay from one's main job

0 euros

1-500 euros

Yli 500 euros

0% 10%20%30%40%50%60%70%80%

75%

18%

6%

67%

25%

8%

Compensation and salaries of main job overtime

2011 (amended in 2015) 2016

45

2016

2011

2005

0% 20% 40% 60% 80% 100%

25%

37%

29%

67%

59%

68%

0.026%

4%

4%

Is the incentive (bonus) part of pay system?

yes no another don't know

2016

2011

2005

0% 20% 40% 60% 80% 100%

47%

50%

44%

53%

50%

56%

Is salary coresponding to your education?

2016

2011

2005

0% 20% 40% 60% 80% 100%

11%

12%

14%

89%

88%

86%

Do you have additional income (apart from salary)?

2016

2011

2005

0% 20% 40% 60% 80% 100%

38%

50%

47%

53%

50%

53%

0.08

Are your current tasks appropriately remunerated?

Information about remuneration in 2016, 2011, 2005

46

7. Bachelor of Hospitality Management skills

Intuition, knowledge of human nature and versatility are necessary

Bachelor of Hospitality Management is a customer service and understanding leadership and business chameleon

47

The main areas of expertise in 2016 from word cloud (aprox.=704)

1. Generic competences

Management of their own work and self-direction

A fundamental focus – prioritising

Planning, organization and coordination ability

Problem solving skills Large assemblies

management Management knowledge,

evaluation and application 48

Most important competences in 2016 (aprox.=704)

2. Most often mentioned personal

characteristics :service orientation, readiness for change,

perseverance, empathy, accuracy, diligence, flexibility, oper- ation, accuracy, agility, analytical, fast

absorptive capacity, endurance, and concentration under stress,

49

3. Bachelor of Hospitality Management expertise• Customer Service Skills, as well as interaction and communication skills, language skills• Human resource management, especially in coaching leadership skills :

Know your skills and social intelligence: sensitivity, humanity, the situation sensitivity, empathy, presenceMotivation and encouragement Delegation of work and responsibility

• System expertiseComputer skills: cash, booking, ordering and inventory management systems and, in particular Excel spreadsheet skills

• In the field of legislation: knowledge of laws: laws, statutes, regulations, administrative rules (in particular, employment law, contract law etc.)

• Concrete manual skills and product knowledge• Business-know-how• In addition, others mentioned were pedagogical expertise, guidance and coaching

Most important compteneces in 2016 (aprox.=704)

50

BEST ESTIMATES GIVEN BY BACHELORS OF HOSPITALITY MANAGEMENT

service skills, language skills, communication andinteraction skills, business skills,

self-management and development as well asinternational and cultural competence.

CRITICAL ESTIMATES GIVENDesign, aesthetics, service design expertise,purchasing- and logistics know-how andsecurity expertise.

Professional development during work life(aprox.=853, 2016)

51

8. Bachelor of Hospitality Management awareness and

development ideas

Bachelor or Hospitality Management Degree is known in working life at the moment very or fairly-well according to

49% of the respondents. Bachelor of Hospitality Management (Master’s Degree) - brand awareness is

clearly weaker, very or fairly well known in employment, according to 17% of respondents.

What is more to BoHM? (aprox=456,2016)

”Hospitality Management Degree should add virtual and hands-on instruction, internationalization and make even more closely

with the world of work in the field.

53

Bachelor of Hospitality Management and working life 2026 (aprox=456, 2016)

” Unique, customer service, and emphasis on the importance of client

encountering.”

” Management is based on

knowledge, trust and

appreciation.”

” Some of the tasks are

automated.”

” Micro-entrepreneurship

is increasing.”

” Work is moving, multi-dimensional. The

biggest challenges relate to the sense of information security and community work

community.”

” An unbiased is an important factor.”

” High-speed variability and decision-making

responsibility and safety.”

”Various service functions are merging.”

In the future there is a need for more flexibility and agility, enthusiasm, anticipation skills, customer literacy, digital service and experience the world as well as the overall management and motivational skills and remote management.

54

9. Summary of the 2016 surveyTypical Bachelor of HospitalityAccording to findings in 2016

Studying full time (day)

Most often study their degrees in:

JyväskyläSavonlinna

Mikkeli

Lahti

Helsinki

TampereSTU

DY

ING

According to Population Register center about 30% of residents come from Southern Finland

50% were in full time employment before graduation.Half graduate within 3-4 years

Masters in often completed in 2-3 years. ¼ completes it in less than 2 years

1/3 wants to continue working for the same employer in next 5 years

36% considers possibility to become entrepreneur

90% of respondents did not work abroad after graduation, but every fourth keeps it as possibility for career advancement

FUTU

RE

AN

D K

NO

W-H

OW

About half were satisfied with wages

Gross monthly earnings for regular working hours 2877 €, 2600 € is medianR

EM

UN

ER

ATIO

N

Bachelor of Hospitality Management degree provides the best service, communication, and interaction skills and business know-how

In the future need for more flexibility and agility, enthusiasm, anticipation skills, customer literacy, digital services and experience to manage the whole world, as well as expertise in motivating and individual leadership know-how

THE

EM

PLO

YM

EN

T S

ITU

ATIO

N

Most common employment sectors were restaurant, accommodation, education and training sectors as well as food service and trade sector

30-40 years old

Under 30 years old

67% did not fall within the scope of the incentive pay system

60% did over time of which 75% didn’t receive monetary compensation

89% doesn’t have secondary income

of the respondents were woman

83%

Worked in the capital's metropolitan area in economic sector

From one work to another on a permanent full-time employment

Works in private sector

Were subordinates

The median duration of the current main occupation of the employment relationship

5% unemployed and 4% studying

Have not been unemployed or laid off during the past year

4y 6m

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10. What do the results mean?• Bachelor of Hospitality Management are employed quite well despite the

economic situation (Finland medium, Statistics Finland 2016).

• Only 9% of Hospitality Managers are in fixed-term employment in 2016 (fixed-term employment in Finland for about 12-18% of employment relationships, Findicator 2016).

• According to the study in 2016, 85% of the respondents got into employment immediately after graduation or the year after completion of the Bachelor of Hospitality Management Degree Programme (the corresponding figure for all Finnish UAS's 80%, the Board of Education 2014).

• According to the study men and women pay is clearly different, with favour for men.

The research report is published in the autumn of 2016 the Haaga-Helia University of Applied Sciences publication. Results give wider picture and perspective.

56

10. What the results mean?• It seems that the development of Bachelor of earned income has not kept

quite general wage increase in speed, according to the results in 2016 study. (Wage and salary earners had a median income 2015 2963 € in Finland According to Statistics Finland. According to the research median income was € 2600 in 2011 and 2016.) This will, however, take into account the fact that median salary is the regular average earnings excluding bonus and overtime pay.

• Year 2016 results was a large variation in respect of pay: 30% of respondents earning more than € 3001 and 18% less than € 2000. However, the majority of respondents (38%) earned 2001-3000 euros, which holds the average value of less than EUR 3000.

• About half of the Bachelor of Hospitality Management were dissatisfied with their wages for all survey years. Wishful pay was almost 400 € / month more of 2016 according to the results. In general, women (80% of respondents) are less satisfied with their pay than men (three decades of working conditions in 2008.)

The research report is published in the autumn of 2016 the Haaga-Helia University of Applied Sciences publication. Results give wider picture and perspective.

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• Petteri Ohtonen, Project Manager: petteri.ohtonen@haaga-helia.fi

• Kristiina Adamsson, Research and Development Lecturer: kristiina.adamsson@haaga-helia.fi

• Jukka Väyrynen, Career and Recruitment Project Manager: jukka.vayrynen@haaga-helia.fi

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