Automation and Control Solutions (ACS) 1 Honeywell Confidential and Proprietary

Management Learning InitiativeManagement Learning InitiativeFrontline Leadership TrainingFrontline Leadership Training

Automation and Control Solutions (ACS) 2 Honeywell Confidential and Proprietary

• Program Overview What is it What is the purpose What benefits will it bring to you

• Offering Overview

• Structure of the site Learning Map Core Curriculum

• Expectations •Tips for effective eLearning

• Registration process • Future Rollouts

•Questions/Concerns (Q&A)

ContentContent

Automation and Control Solutions (ACS) 3 Honeywell Confidential and Proprietary

OverviewOverview

• What is it:

– This site will provide you access to a portfolio of structures learning opportunities, which will assist you in developing your general management, business and technical skills.

• What is the purpose:

– Provide you with learning directly related to the skills necessary to be an effective and successful leader in Honeywell.

– Allow the opportunity for self-directed learning across the Framework topics

• What benefits will it bring to you:

– Will provide you with high impact training on management topics

– Learned competencies will help you to become more efficient leaders

– Will help with both personal and professional development

– By taking the time to complete these courses, you will actually develop skills that will help you save time

Automation and Control Solutions (ACS) 4 Honeywell Confidential and Proprietary

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map

eLearning

FoundationLevel

Experienced Level

Advanced Level

Classroom

Management Learning.- Offering overviewManagement Learning.- Offering overview

Perf Management Workshop• 5 Modules

• The link between Organisation performance and individual performance

• Giving feedback• Conducting Appraisals• Working with competencies• Development Planning

Essentials of SupervisionTo be developed

Leadership Skills Workshop• Change Management• Influencing others• Active listening• Myers Briggs Type Indicator• Building teams through action learning• Giving feedback• Maximising performance through creativity

and innovation

Thunderbird Leadership Dev Programme• 3 modules

• Finance Leadership• People Leadership• Change LeadershipA

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Automation and Control Solutions (ACS) 5 Honeywell Confidential and Proprietary

Structure of the siteStructure of the site• The Framework includes 3 elements

– Learning Map.- Data base of all development opportunities contained in the site. Training offerings including: General Mgt, General business and Functional/Job specific skills.

– Core Curriculum.- Including all skills/knowledge which apply across the General Management population irrespective of function

• How do they fit together?

Learning MapElective Learning Options

Core Curricula mandatory for all frontline leaders

Development Needs and Actions from MRR

Career Planning

Core LeadershipCurricula

Foundation Experienced

Advanced

Automation and Control Solutions (ACS) 6 Honeywell Confidential and Proprietary

Core Curriculum Core Curriculum

Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning

Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning

MapLearning Map Learning

MapLearning Map Learning

Map Learning Map Learning Map

Learning Map Learning Map

Learning Map Learning Map Learning Map

Learning Map Learning Map Learning

MapLearning Map Learning

Map

Foundation Level

Experienced Level

Advanced Level

Covers a range of required General Management Modules and is recommended for all Managers/Supervisors as foundation learning to enhance support for key areas of the business.

3 Levels Audience Learning Objective

Foundation • Newly appointed Supervisors and Managers

• Typically Band 3

• Develop the basics of Supervision

• Understand role of Management

Experienced(Future roll out)

• Regional Leadership team members

• Supervisors on a development path to leadership

• Typically Band 3 and Band 4

• Core Leadership Skills

Advanced(Future roll out)

• Regional Leadership team members

• Talented Leaders with a broad scope of responsibility

• Typically Band 4

• Advanced Leadership skills

Automation and Control Solutions (ACS) 7 Honeywell Confidential and Proprietary

• Training also available in French, German and Spanish.• Through Learning Map all participants have access to the English training offerings.

Foundation Level.- detailed contentFoundation Level.- detailed content

Development Area Course NameNumberHours

Change Management and Innovation 1 Change Mgt and Innovation 3.5

2 Top Grading 3.53 Motivation and Balance 3

Team Leadership 4 Team Leadership 1.5

5 Interpersonal Com. Skills 3.56 Writing, Presentation & Team Com. Skills 47 E-mail Skills 2

Decision Making and Problem Solving 8 Decision Making & Prob. Solving 4

Planning 9 Planning 4.5

Customer Focus and Service 10 Customer Focus and Service 1.5

Managing Conflict 11 Influencing 4

Negotiation 12 Negotiation 2.5

Stress Management/ Work life balance 13 Stress Management 2

39.5

People Management

Communication

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ExpectationsExpectations

Foundation Level:

• 13 Net G courses, covering top 10 general leadership training needs

• To be completed within the next 12 months • Rule of thumb is to take at least one course per month

• Completion of 13 courses is required

• Local HR Manager will track completion of courses on a regular basis

Automation and Control Solutions (ACS) 9 Honeywell Confidential and Proprietary

Tips for effective eLearningTips for effective eLearning

Training at a time, pace, place and style that suits youTraining at a time, pace, place and style that suits you

• Allocate quiet time: Manage your time so that you can avoid interruptions and distractions.

• Discuss your schedule with manager and co-workers.

• Be considerate of others: If you use audio material, employ headphones to reduce noise.

• Set realistic learning goals: Balance training with other obligations.

• Be an active participant: eLearners have to assume a good deal of responsibility for their own training.

• Create a peer e-learning group, if possible: If you can determine who else is schedule for the same training, you can meet to discuss and practise concepts that you’ve learned.

• Accommodate your body: If you study for a long period of time, take a break at least hourly. Stand up. Walk around.

• Use all available resources.

• Reflect on what you have learned.

• Share what you have learned.

Suggestions and tips for getting the most out of the dynamic environment eLearning has to offer:

Automation and Control Solutions (ACS) 10 Honeywell Confidential and Proprietary

Future Roll Outs Future Roll Outs

Expected roll out Q4 2003/Q1 2004

• Experienced Level• Advanced Level

3 Levels Audience Learning Objective

Experienced(Future roll out)

• Regional Leadership team members

• Supervisors on a development path to leadership

• Typically Band 3 and Band 4

• Core Leadership Skills

Advanced(Future roll out)

• Regional Leadership team members

• Talented Leaders with a broad scope of responsibility

• Typically Band 4

• Advanced Leadership skills

Automation and Control Solutions (ACS) 11 Honeywell Confidential and Proprietary

Learning MapLearning Map

Database of development ideas and opportunities linked to the Key Development Areas

• Provides Access to all Frontline Leadership training offerings (Including Core and Elective curriculum courses)

• Provides all Course listing including– Course Descriptions

– Registration

– Timing

– Support

• Links 12 Honeywell Behaviors to leadership competencies– Provides linkage to MRR and

employees’ “Needs Development”

– Provides easy navigation to find training offerings that matter to you

Learning MapElective Learning Options

Core Curricula mandatory for all frontline leaders

Development Needs and Actions from MRR

Career Planning

Core LeadershipCurricula

Foundation Experienced

Advanced

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Registration ProcessRegistration Process1) Proceed to this link, http://web.tech.honeywell.com/TechEd/CBT/NETg-Register-ACS.htm, 2) Complete following information included in the front page:

Username (Enter your EID) - e123456 Password (7 characters (minimum) - your password Retype Password - your password Select the "Register" button, bottom of the page

3) Fill out the Self-Registration form: First Name - Name Last Name - Name Language Choice - Email - name.name@honeywell.com SBU – Select from pulldown menu (ACS - Service) Plant Code - your mail station (MN10) Department Number (Not Required)Location - Select from pulldown menu Employee Number (Enter your EID) - e123456 Select the "Submit" button, bottom of the page

4) Confirm your information and select the button at the bottom of the page

Automation and Control Solutions (ACS) 13 Honeywell Confidential and Proprietary

Learning Plan Set up ProcessLearning Plan Set up Process1) Proceed to the sign-on page using the link displayed: http://www.netglearning

.com/

(BOOKMARK THIS PAGE FOR FUTURE REFERENCE)

2) Sign-on as a Current User

Company: EuroHoneywell

Username: Your EID (e123456)

Password: your password

Select the "Submit" Button

3) Select "Training Plan" from the left hand frame

4) Select "Modify My Plan" from the left-hand frame

5) Enter the course number or description into the "Search Courses:" window and select the "Search" button

6) Place a Check in the box to the right of the Title and select "Update Training Plan"

7) Directly above the Search Courses Window in the Box labeled "Display" select "All Courses"

It is recommended that you set up your entire Learning Plan the first time you access the Net G system

It is recommended that you set up your entire Learning Plan the first time you access the Net G system

Automation and Control Solutions (ACS) 14 Honeywell Confidential and Proprietary

QuestionsQuestions

Automation and Control Solutions (ACS) 15 Honeywell Confidential and Proprietary

Q. What’s Frontline Leadership Training? A. Frontline Leadership Training is the ACS Service training programme designed specifically for our

Managers/Supervisors. The training is directly related to the skills necessary to be an effective and successful Leader in Honeywell.

Q. Why was it developed?A. Managers and Supervisors are a critical group within the business who have a significant role to play

in ensuring we are successful both now and in the future. Investing in developing the skills which are critical to you being effective will be both good for business and your career

Q. I’m really busy, isn’t this just one more thing for me to do?A. The core of this training initiative is an eLearning programme which can be tailored to fit the time

you are available and to suit your needs. Also, key elements of the curriculum are designed to help you be more effective and create time and capacity for you. For example:

People Management• Save time by understanding how to ensure your direct reports are motivated and fully productive• Attract new, creative and high-talent people to Honeywell to fill your open positionsTeam Leadership• Maintain clear and regular communication with remote team members to keep them up-to-date on latest

developments – avoid confusion and time spent on re-work• Gain commitment from remote team members to avoid project conflicts later on

Automation and Control Solutions (ACS) 16 Honeywell Confidential and Proprietary

Q. What’s the Core Curriculum? Are there other courses available?A. The Core Curriculum consists of 13 courses that serve as the “foundation” for leadership within

ACS Service. They include training in Change Management and Innovation, People Management, Team Leadership, Communication, Decision Making & Problem Solving, Planning, Customer Focus & Service, Managing Conflict & Influencing, Negotiating and Stress Management / Work Life Balance. Additional “Elective” courses are available as part of an ACS Service Frontline Leadership Learning Map. These “Elective” courses consist of additional general management courses, as well as general business and job specific courses.

Q. Are there different levels? How do I know which level I should work at?Yes, there will be a curriculum developed for three levels – Foundation, Experienced and Advanced. There is a guide on the web-site describing the level. For each individual, however, this should be agreed with your Manager and HR Leader.

Q. When will the Experienced and Advanced courses be available?A. These should be available towards the end of the year – there need to be some modifciations to the

system in NetG to be able to get us exactly what we require. In the meantime, you can start using the site and make use of the individual courses contained in the Learning Map.

.

Automation and Control Solutions (ACS) 17 Honeywell Confidential and Proprietary

Q. I have been selected for the Foundation level, how long do I have to complete these core courses?

A. You have one year, starting October 2003, to complete these courses.

Q. Can I complete the whole Foundation level all at once?A. We recommend that you complete these courses throughout the year. One course per month

is a great way to start.

Q. Should the courses be taken in order?A. While you can take the courses in any order you wish, you may want to consider taking them

in an order that makes most sense to your situation. It is recommended that you work with your RGM/Business Leader to determine the courses that would provide you with the greatest impact, and begin with those courses first.

Q. It looks like I already have experience/knowledge in some of these areas. Do I still need to take the on-line course?

A. The programme has been designed to be taken as a complete whole and it is recommended that even in areas where you feel you have prior knowledge you follow the module as a refresher. This way you will be sure to build the full range of Foundation Skills.

Automation and Control Solutions (ACS) 18 Honeywell Confidential and Proprietary

Q. What if I prefer classroom training? Is on-line training just as effective?A. Yes, on-line training is very effective. On-line training also gives you a lot of flexibility of

when and where you sign-on. Get the most out of your on-line learning experience! A short inventory has been designed to quickly assess how you best learn in a self-paced training environment. Based on this assessment, suggestions for customizing your on-line training and controlling or altering your learning environment are provided. Select the following link: http://www.netg.com/research/learnerprofile/cgi/survey.exe

Q. Will this training be tracked and added to my CP form?A. No, you will need to manually enter your completed training in your CP form.

Q. Is there on-line support if I get stuck?A. Cheryl Kirby is the first point of contact for support. Cheryl.kirby@honeywell.com