Australasian Talent Conference 2013 - Improving Engagement and Time to Productivity with Agile...
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Transcript of Australasian Talent Conference 2013 - Improving Engagement and Time to Productivity with Agile...
Improving Engagement and Time to Productivity with Agile Onboarding
Rory WalkerSales Director, SilkRoad
ATC - May 2013
© This information is the property of ATC Events and may not be reproduced or used without attribution
Confused
Frustrated
Overwhelmed
Bored
Disempowered
Anxious
Insecure
Disappointed
Regretful
9 dirty words in onboarding
Welcome
Comfortable
Secure
Valued
Important
Proud
Excited
Confident
Better that they feel this…
Three Top Engagers
1. Agreed performance expectation
2. Frequent informal reviews with manager
3. Socialise with a mentor or buddy
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“Automate” the Administrivia
Get the paperwork done early, online
Start the learning early
Start the learning early
• Automate the adminstrivia
• Get the paperwork completed early, online
• Start the learning journey before they are in the building
Three Top Gap Closers
Internal Business Results?Best-in-Class organisations are seeing a huge payoff for going after these goals:
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External Business Results
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Capability to Profitability
“It only takes two weeks for an employee to start treating customers in the same way the company treats them”
Sam Walton, Founder of Walmart the world’s largest retailer
© This information is the property of ATC Events and may not be reproduced or used without attribution